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Hilton Mexico City Airport

3.9 miles from Mexico City center
  • Free Wifi
  • Restaurant
  • Room Service
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International Mexico City Airport | Distrito Federal, Mexico City 15620, Mexico
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1,005 Reviews from our TripAdvisor Community

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Showing 677: English reviews
Cohoes
Reviewed yesterday NEW

It was not possible to fly from Huatulco, Oaxaca to Albany NY on the same day. We chose to stay at the Airport Hilton in Mexico City and were more than pleased with our choice. The staff was attentive3 and courteous. We particularly appreciated the suttle to Terminal 2 at five in the morning.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank williamhS388QB
Easton, Pennsylvania
HOTEL’S FAVORITE REVIEW
Reviewed 1 week ago

Stayed here one night during a late layover between Oaxaca and home. I'd originally booked at a cheaper hotel outside the airport; but I worry about missing connections, and after factoring in the expense of taxis both ways, the Hilton Aeropuerto made more sense. The room was very clean and the bed extraordinarily comfortable. I slept well, breakfasted at the...

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Helpful?
Thank Harroo
About Hotel's Favorite Review
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, We are so glad to know that you had a wonderful stay at our property. As you say we are the perfect option for all the travelers that have connecting flight, there will never be a chance to lose your flight. Thank you so much for recognizing all our facilities hope you have a chance to come back...

London, United Kingdom
Reviewed 3 days ago NEW

One night stopover Very convenient location for a short overnight stay. Try helpful staff and assistance getting back to the Domestic termianal (we arrived at the International terminal from Peru) Altogether very satisfactory and a nice touch of muffins on the way out from dinner and free juice and coffee available whilst we waited for our shuttle bus

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sophie S
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much for giving us your review in TripAdvisor and for letting other travelers know about our service in your words. Hilton's staff work's hard to get our guest satisfaction and the best way of recognizing our job is in your kind review. We hope you have the opportunity to come back very soon!! Sincerely, Bibiana...

LLucmajor
Reviewed 5 days ago NEW

We over nighted here this week on our return to Europe , perfectly located for business travellers . lots of hot water . comfortable rooms with Hilton standards. maybe a small jug of fresh milk in the mini bar for tea and coffee , as powedered option just does not make the hot refreshments drinkable A pleasant for hours of...

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Helpful?
Thank PaulB994
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much for taking the time in giving us your feedback, your opinion is very important for us and we are glad to know that you had a wonderful experience, any comment you give us in order to improve our service is appreciated. We really hope you can come back soon and enjoy the mentioned services....

Channahon, United States
Reviewed 6 days ago NEW

Not the best to wear the Hilton name. Construction UNDER room 103 started at 11pm with hammering and power tools!! Hotel staff couldn't care less and said it's not their fault as the contractors were doing airport work below. So why would the hotel even rent out this room if they knew work began at night?!?!

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Helpful?
Thank Craig N
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, All the Hilton staff is very sorry for the inconvenience you went through in your past stay at the property. We are taking very serious all the details you are giving us and we will take action immediately. Please if there is something I can do for you to change this experience please feel free to contact me....

Reviewed 1 week ago

Always noise in the corridors and mostly from the hotel personnel chit-chatting in the hallways. And this hotel is also a bit pricey. But great location (inside the airport). great restaurants around as well.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nicolas K
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much for your feedback, this gives us the opportunity to improve our service and give you a great experience. We will work on the details you are giving us and work with all our staff to raise awareness of the changes that have to be done. We really hope you consider staying with us in...

Pinehurst, North Carolina
Reviewed 1 week ago

I would recommend this hotel either for business or pleasure. Staff was excellent and service was stellar. Food was good quality and as a Hilton honors member, I can rave about this hotel. I enjoyed getting to know the staff and having a pleasant conversation with everyone in the hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank saenzgrimm
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much for your recommendations in TripAdvisor, your review makes us very happy and we know that lots of travelers will see it. I will personally share your review with our staff that will be more than happy to know that you had a wonderful experience. Please come back soon and enjoy of all this services....

Langley, Canada
Reviewed 1 week ago

You cannot beat the location for an early flight. It needs some upgrading, specially in bathrooms, it's next to the runways but it's quiet and clean. Nothing fancy, just enough to catch a very early flight

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Xochitl P
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much for your review in TripAdvisor it is very important for us to have your opinion. We are happy to know that our location benefit your stay. Please if there is something I can do for you please let me know. Sincerely, Bibiana Ramos Guest Relations Manager bibiana.ramos@hilton.com

Nashville, Tennessee
Reviewed 1 week ago

This place cannot be beat for location to the airport as it is in the airport which would be the reason anyone stays here. I could have used a few more signs directing me to where it was though. the next morning I saw that all the signs directing you to the elevator were from the other direction that I...

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Helpful?
Thank Tony D
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, In deed our exclusive location in the Airport gives our guest the calmness of never being late to their flight, we are a few steps from the counters and that makes it very easy for the travelers to check-in on time and if you they have time they can came back to the room with no problem. Thank...

Dayton, Ohio
Reviewed 1 week ago via mobile

Sergio at the executive lounge was great ! Great service, conversational skills and tourist suggestions. Plus the hotel's proximity to all the airport needs is fantastic ! When my travel plans in Mexico City are one week or less, I'll definitely stay here again !!!

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Helpful?
Thank corfuzeus
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you for highlighting all our services, we are pleased to know that someone from our team made your stay an unforgettable experience, I will personally share your comment with Sergio who strives day by day to make our guests feel at home. Please come back soon and enjoy of all our facilities. Best Regards, Bibiana Ramos Guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Mexico City Airport

Address: International Mexico City Airport | Distrito Federal, Mexico City 15620, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $138 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mexico City Airport 3.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hilton Mexico City Airport Hotel Mexico City
Hilton Hotel Mexico City
Mexico City Hilton
Hilton Aeropuerto
Hotel Style:
#16 Spa Hotel in Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Mexico City Airport staff and other travelers.
10 questions
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Maracaibo, Venezuela
Montreal, Canada
4 months ago

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Questions? Get answers from Hilton Mexico City Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“309 was perfect , facing into the center of the airport , quite room ,”
 of 5 bubbles PaulB994, 5 days ago | Read review
“Avoid room 103”
 of 5 bubbles 973craign, 6 days ago | Read review
“This hotel also a nicely sized gym.”
 of 5 bubbles Harroo, 1 week ago | Read review
“Always ask to the people they work there, they know everything”
 of 5 bubbles dulcealondra92, 2 weeks ago | Read review
“The outside rooms suffer from traffic noise from the drop off area below”
 of 5 bubbles twoshortplanks, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question