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Hilton Mexico City Airport

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Hilton Mexico City Airport
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1,020 Reviews from our TripAdvisor Community

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Showing 684: English reviews
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Eccleshall, United Kingdom
Reviewed yesterday NEW

I flew in to Mexico City and needed an overnight stay close to the airport, as I was to fly out again in the morning, after meeting somebody. This hotel is very conveniently located and has all the amenities that I needed. If shifting terminals you can either use the sky train or have the hotel transfer you in one...

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Helpful?
Thank Mark H
Easton, Pennsylvania
HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago

Stayed here one night during a late layover between Oaxaca and home. I'd originally booked at a cheaper hotel outside the airport; but I worry about missing connections, and after factoring in the expense of taxis both ways, the Hilton Aeropuerto made more sense. The room was very clean and the bed extraordinarily comfortable. I slept well, breakfasted at the...

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Helpful?
Thank Harroo
About Hotel's Favorite Review
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, We are so glad to know that you had a wonderful stay at our property. As you say we are the perfect option for all the travelers that have connecting flight, there will never be a chance to lose your flight. Thank you so much for recognizing all our facilities hope you have a chance to come back...

Auckland Region, New Zealand
Reviewed 2 days ago NEW

We were disappointed with the hotel, seems to need renovating or at least some money spent on it. Having said that, we had an early flight the following morning to Cuba so the location was excellent. The room was large enough for two adults and two children, but needed some TLC.

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Helpful?
Thank mark s
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much for giving us your feedback in TripAdvisor we are very glad to know that our location benefit your stay. We are working in your comments and we really hope you could appreciate the changes we are making in our property. We hope you can come by and enjoy of all the mentioned services. Best...

Wisconsin
Reviewed 2 days ago NEWvia mobile

I have never been disappointed at this hotel. The check in process is always efficient and the front desk staff is friendly and helpful. Roberto in the bar always helps with great meal and drink suggestions! When ever I can, I book here for the night before I have to fly home.

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Helpful?
Thank Chris C
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much for choosing our property as your best choice!!! We are so glad to know that all our staff makes your stay a wonderful experience during your stay. I have personally shared your comment to Roberto and he is so pleased to know that you recognize his hard work. We will put lots of effort...

Columbus, Ohio
Reviewed 4 days ago NEWvia mobile

This is a clean and convenient location away from the hustle of busy Mexico City. I was impressed with the staff's energy to make you feel comfortable and great service. If you stop by the bar, Roberto will take great care of you. Thanks Roberto for your great service!

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Helpful?
Thank Miggly123
Monroe, Louisiana
Reviewed 5 days ago NEW

I have stayed at this hotel numerous times. It is very convenient for me and my customer. The rooms are very clean and spacious. Rooms(101-107) closer to the lobby are a little bit noisy due to late evening entertainment which usually ends around 9pm. The jewel of this property is the bartender Roberto. He makes the most creative delicious drinks....

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Helpful?
Thank OleBeachcomber
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much for taking the time in sharing your experience in TripAdvisor. It is very important for us to know what our guest think. This encourage our staff to keep up the good work and motivates our staff. I will personally share with Roberto your kind comments about his service. Best Regards, Bibiana Ramos Guest Relations...

Beaufort
Reviewed 6 days ago NEW

Our experience was fantastic! We were very tired from our vacation and had a early flight to go back home. Then decided that we needed a good night sleep and the easiest way was to sleep at the Airport Hotel. We found that Hilton was one of the options and booked immediately. Thank you for all your care!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Lizzet P
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much for taking us as your best choice!! In deed we are the best option for all the travelers, we are the only Hotel in Terminal 1 and a few steps from the counters, that gives you lots of time to rest. We are glad to know that our team toke very good care of...

Massapequa, New York
Reviewed 6 days ago NEW

I had a 8 hour layover by myself and with dinner plus relaxing in the lounge time flew by! Sergio made sure I was taken care of and left me leaving back to New York with a smile. Excellent customer service!

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Thank inspirebyimage
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you very much for giving us your review in TripAdvisor, we are very glad to know that you felt very good treated by a member of our staff and that our service met your expectations. From Hilton family we wish you had an excellent trip back home. Best Regards, Bibiana Ramos Guest Relations Manager bibiana.ramos@hilton.com

Cohoes
Reviewed 1 week ago

It was not possible to fly from Huatulco, Oaxaca to Albany NY on the same day. We chose to stay at the Airport Hilton in Mexico City and were more than pleased with our choice. The staff was attentive3 and courteous. We particularly appreciated the suttle to Terminal 2 at five in the morning.

Review collected in partnership with Hilton Hotels & Resorts
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Thank williamhS388QB
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, We are glad to know that you had a wonderful experience at Hilton Mexico City Airport. Thank you so much for your recommendations, this will help our travelers know about all our facilities and have the same good experience you lived. Please come back to our property very soon!!! Best Regards, Bibiana Ramos Guest Relations Manager bibiana.ramos@hilton.com

London, United Kingdom
Reviewed 1 week ago

One night stopover Very convenient location for a short overnight stay. Try helpful staff and assistance getting back to the Domestic termianal (we arrived at the International terminal from Peru) Altogether very satisfactory and a nice touch of muffins on the way out from dinner and free juice and coffee available whilst we waited for our shuttle bus

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sophie S
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much for giving us your review in TripAdvisor and for letting other travelers know about our service in your words. Hilton's staff work's hard to get our guest satisfaction and the best way of recognizing our job is in your kind review. We hope you have the opportunity to come back very soon!! Sincerely, Bibiana...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Mexico City Airport

Address: International Mexico City Airport | Distrito Federal, Mexico City 15620, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $138 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mexico City Airport 3.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hilton Mexico City Airport Hotel Mexico City
Hilton Hotel Mexico City
Mexico City Hilton
Hilton Aeropuerto
Hotel Style:
#16 Spa Hotel in Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Mexico City Airport staff and other travelers.
10 questions
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Maracaibo, Venezuela
Montreal, Canada
4 months ago

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Questions? Get answers from Hilton Mexico City Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“309 was perfect , facing into the center of the airport , quite room ,”
 of 5 bubbles PaulB994, 1 week ago | Read review
“Avoid room 103”
 of 5 bubbles 973craign, 1 week ago | Read review
“This hotel also a nicely sized gym.”
 of 5 bubbles Harroo, 2 weeks ago | Read review
“Always ask to the people they work there, they know everything”
 of 5 bubbles dulcealondra92, 3 weeks ago | Read review
“The outside rooms suffer from traffic noise from the drop off area below”
 of 5 bubbles twoshortplanks, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question