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Hilton Mexico City Airport

Av Capitan Carlos Leon Mexico City International Airport, Terminal 1, Mexico City 15620 Mexico
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Guests1 room, 2 adults, 0 children
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Traveler (212)
Room & Suite (74)
Dining (37)

About

Location
Cleanliness
Service
Value
Welcome to Hilton Mexico City Airport, your Mexico City “home away from home.” Hilton Mexico City Airport aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Given the close proximity of popular landmarks, such as Palacio de los Deportes (1.7 mi) and The Island of the Dolls (2.2 mi), guests of Hilton Mexico City Airport Hotel can easily experience some of Mexico City's most well known attractions. Guest rooms offer a flat screen TV, air conditioning, and a minibar, and Hilton Aeropuerto makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, room service, and a concierge. In addition, guests can enjoy a fitness center and a lounge during their visit. As an added convenience, there is secured parking available to guests. During your visit, be sure to check out one of Mexico City's popular seafood restaurants such as Mariscos Popocatepetl, El Merito de Mar, and La Antigüa Veracruz, all a short distance from Hilton Mexico City Airport Hotel. During your visit, be sure to check out popular attractions like Banos Medicinales del Penon (0.4 mi) and Bosque de San Juan de Aragon (0.9 mi), which are all within walking distance of the hotel. Hilton Mexico City Airport puts the best of Mexico City at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Secured parking
Free internet
Wifi
Public wifi
Internet
Restaurant
Breakfast buffet
Breakfast in the room
Airport transportation
Meeting rooms
Fax / photocopying
Concierge
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Air conditioning
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Spanish
Hotel links
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Location

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Contact
Av Capitan Carlos Leon Mexico City International Airport, Terminal 1, Mexico City 15620 Mexico
Name/address in local language
Getting there
Juarez Intl Airport1 miSee all flights
Toluca Airport32 miSee all flights
Terminal AéreaMexico City Metro9 min
OceaníaMexico City Metro15 min
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1,625Reviews18Q+A100Room tips
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Popular mentions
Good location, average accommodation. Rooms are nothing special but good for a night and with the convenience to have the airport at your door step, a bit expensive for what you get but considering the convenience, then perhaps worth the expenditure
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Review collected in partnership with Hilton Hotels & Resorts
Response from MEXICO CITY H, Guest Relations Manager at Hilton Mexico City Airport
Responded 2 days ago
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. These details allow us to assess the service we are providing, and in turn, will make us aware of opportunities for improvement. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. Sincerely, Berenice Tovar
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Hotel's Favorite
The beds are very comfortable, being remodeled to be even better for all visitors, great buffet & made to order breakfast, new manager Federico & Sandra the manager will ensure your stay is so pleasant as well. And you are right in the airport. Definitely will stay again. Thank you Federico & Sandra for making our stay sooooo pleasant, we will be back.
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Response from MEXICO CITY H, Front Office Manager at Hilton Mexico City Airport
Responded May 11, 2019
Dear 362princess29 Very good afternoon, hoping my message finds you well! It is our goal, to provide only the highest level of customer service, for all of our guests, who choose to stay at one of our Hilton Worldwide hotels, and based on the details you provided in your message, I am pleased to hear you found our staff experience to your liking, everyone at Hilton Mexico City Airport are interested to deliver the best of our self every moment, cause is our commitment to fill the earth with the light and warm of Hospitality. Thank you for your kind comments will be a pleasure to host you in your next stay at Hilton Mexico City Airport. Sincerely, Sandra Ordoñez Front Office Manager
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A bit unclear on how to access hotel from terminal, one of the elevators was being serviced so slow to get up to lobby, no stairs access. Room was clean and shower was good. Checkout process was slow with only one staff at front....
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Review collected in partnership with Hilton Hotels & Resorts
Response from MEXICO CITY H, Guest Relations Manager at Hilton Mexico City Airport
Responded 1 week ago
Dear Chris, Thank you very much for taking the time to give us your feedback. For us, your opinion is the most important, we work hard to ensure our Front desk Department keeps everything correct. We'll reinforce this areas, my apologies, I hope you consider staying with us again. We would love to have you as our guest and make sure that you'll have the best travel experience ever. Berenice Tovar
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Staff was very helpful. I was able to leave my luggage at reception why they prepared my room. Overall the room as ok. I appreciated their help with getting around the city. The reception staff was awesome!!
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Review collected in partnership with Hilton Hotels & Resorts
Response from MEXICO CITY H, Front Office Manager at Hilton Mexico City Airport
Responded 2 weeks ago
Dear lmayela, Your loyalty to Hilton Worldwide is very important to us and sincerely appreciate you taking the time to provide feedback. It’s a pleasure to know your experience and very valuable comments on your last visit to Hilton Mexico City Airport. We are glad to know that you have experienced a good sensation of service and you felt very good treated. We look forward to welcoming you back to our hotel in the not too distant future. Thank you. Sandra Ordoñez Front Office Manager
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Service was not there. Hotel room smelled and was not that clean. All three of us were locked out of our rooms, then had to wait in a long line to get back in with 3-4 people standing behind the counter and only one helping people.
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Review collected in partnership with Hilton Hotels & Resorts
Response from MEXICO CITY H, Front Office Manager at Hilton Mexico City Airport
Responded 2 weeks ago
Dear allendfisher. Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy on your past trip. We deeply regret all problems mentioned, the comfort of our guest is the most important thing for us. We take it very seriously when a customer tells us that we did wrong, and of course we can assure you that we will give you a proper and satisfactory solution to this matter. We hope you will consider staying with us in the future and please let us know. We'd love to have you as our guest to ensure you have the best travel experience. Sincerely, Sandra Ordoñez Front Office Manager
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PRICE RANGE
$122 - $237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton mexico city airport hotel mexico city, hilton hotel mexico city, mexico city hilton, hilton aeropuerto
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityVenustiano Carranza District
NUMBER OF ROOMS
129
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