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Hilton Mexico City Airport

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Hilton Mexico City Airport
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849 Reviews from our TripAdvisor Community

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Showing 575: English reviews
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great Hilton right in the Airport. Staff helpful and knowledgeable. Rooms are clean, comfortable.The room was bright, modern, comfy bed, great bathroom & excellent amenities great Bar & The restaurant was very good for an evening meal and the breakfast was first class. Business center well equipped.

Helpful?
Thank Jason B
New York City, New York
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Helpful staffs, clean hotel. Down in T1 has nice food curt. Only thing for me is pillow is not firm at all. Hotel only has one floor. If you want to see the air strip stay in the rooms on the 100's side. Hotel has all the necessary amenities for business travelers too.

Helpful?
Thank chino36
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

Thank you so much for your kind comments your feedback is very important for us and it helps us to keep improving our service. Our privileged location in Terminal 1 benefits the rest from all our travelers arriving and departing on domestic and international flights, in case your flight is arriving at Terminal 2 there is a Hilton Office point... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed in this hotel at the beginning of July of 2016. My previous stay here was in 2012 and nothing has changed from the physical and aesthetical point of view. This hotel is an excellent choice for travelers needing a stay at the Mexico City airport. The hotel is fairly kept and the staff is super duper friendly. It... More 

Helpful?
Thank CarlosDiazGuerra
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much for your preference and kind comments. We feel very happy to know we have met your expectations, what a wonderful review, we truly appreciate your trust in us. I will be sure to let our staff know how much of an impact they made on your experience. Please come back soon!! More 

Livonia, United States
Level Contributor
5 reviews
5 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

This is very difficult to find there is no signage in the airport. do not stay on the inside room, all night long beeping from the airport equipment They have a 24 hour restaurant but no service at 4:00 AM only cold cereal if you can find any utensils. Ask for a wake up call which did not happen Disappointing

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kevin R
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

Dear guest, Thank you very much for taking the time in giving us your feedback. This will allow us to improve our service and modify the things that can give us the opportunity to offer you a best service. Will take action and hope you can give us an opportunity to change your past experience. Best Regards More 

Travelers are raving about these Mexico City hotels

Sioux Falls, South Dakota
1 review
5 of 5 stars Reviewed 6 days ago NEW

my flight was early, so convenient, the staff very friendly... I will stay there one more time. I love to sleep there, the restaurant was very delicious, we enjoyed the music too. If you have early flight please stay there.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank monichu2016
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

Thank you so much for your recommendations it really means a lot to us to know that you felt very good treated. Your comments will motivate all our staff to keep up the good work. We like to know that our privileged location in Terminal 1 benefits your rest and all our travelers arriving and departing on domestic and international... More 

Mexco
1 review
5 of 5 stars Reviewed 1 week ago NEW

The very best hotel when traveling through Mexico City. EXcellent price, staff, food and very comfortable rooms. The staff is very helpful in every way with smooth check in and check out. Never have had anything but great experience here.makes travel very enjoyable

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Saundra N
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

Thank you for sharing your very valuable comments for your last visit to Hilton Mexico City Airport. We are glad to know that you have experienced a good sensation of service and you felt very good treated. I will be sure to let our staff know the impact they made on your experience. Best regards. More 

Seattle, Washington
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Due to a long layover, we needed room for the night without going into the city. The Hilton airport hotel met all our needs. The rooms were clean and comfortable. The service was excellent. The shuttle back to our terminal quick and efficient.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank sherrilleg2016
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

It feels great to know that we met your expectations and felt good treated. We like to know that our privileged location in Terminal 1 benefits your rest and all our travelers arriving and departing on domestic and international flights, in case your flight is arriving at Terminal 2 there is a Hilton Office point near the door 3 which... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

I Stay at the Hilton Airport every time I come to Mexico City which is frequent. The service and attention that the staff offers is by far the best. From the counter to the restaurant staff to the house keeping who are working all day and night for the traveler that stops for the night to continue their journey to... More 

Helpful?
Thank Andy P
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

Dear guest, What a wonderful review, we truly appreciate your trust and preference in us. I will be sure to let our staff and specially Roberto how much impact they made on your experience. We like to know that our privileged location makes the difference on your tip. Please come back soon!. More 

Granville, United States
1 review
4 of 5 stars Reviewed 1 week ago

Excellent hotel and a great choice. I usually travels from terminal 2 but I always prefer staying here. The service is very good and the breakfast is nice. The check in and check out are fast and the transportation to terminal 2 is convenient and fast.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Claudio R
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

Thank you so much for your preference. Your opinion really motivate us to keep up the good work we really appreciate your trust in us. We like to know that our privileged location in Terminal 1 benefits your rest and all our travelers arriving and departing on domestic and international flights, in case your flight is arriving at Terminal 2... More 

Mexico City, Mexico
1 review
4 of 5 stars Reviewed 1 week ago

Staying in an airport hotel you don't expect extraordinary service, just competent service. This evening i stopped at the bar and received extraordinary service from the bartender, Roberto. He was very helpful, not pushy, in explaining what they had to offer not only as far as the bar was concerned but also the restaurant. When asked his suggestions, he actually... More 

Helpful?
Thank murray2484
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

Thank you for taking a moment to share your experience. Thank you for sharing your very valuable comments for your last visit to Hilton Mexico City Airport. We are glad to know that you have experienced a good sensation of service and you felt very good treated. We look forward to welcoming you back to our hotel in the not... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Babysitting

Additional Information about Hilton Mexico City Airport

Address: International Mexico City Airport | Distrito Federal, Mexico City 15620, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $134 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mexico City Airport 3.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hilton Mexico City Airport Hotel Mexico City
Hilton Hotel Mexico City
Mexico City Hilton
Hilton Aeropuerto
Hotel Style:
#15 Spa Hotel in Mexico City
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