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Marquis Reforma Hotel & Spa

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850 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Monterrey, Mexico
1 review
4 of 5 stars Reviewed July 20, 2015

very convenient location, i 've visited many times and always enjoy good quality service. breakfast is very good, some times i have the chance to get upgrade room which makes the stay more enjoyable. saludos

Review collected in partnership with this hotel

Helpful?
Thank gpadron
MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest Thank you again for sharing your experience at Marquis Reforma. I´m glad you got the chance to be upgraded sometimes and really hope you found it confortable. We always want to make you feel at home so we constantly strive to meet your needs and expectations. As a business traveler your comments are very important to us do... More 

Dubai, United Arab Emirates
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed July 20, 2015

Stay was comfortable, advice is to choose higher floors to avoid traffic noise which even on 5th floor is rather disturbing. Refurbishing/refresh of hotel rooms seems rather overdue and is really the only negative aspect of this hotel together with the elevators that were frequently out-of-order with long waiting times. Food at the restaurants is really very good and if... More 

Review collected in partnership with this hotel

Helpful?
Thank carreragp
MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest We appreciate your comments regarding your stay at Marquis Reforma Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,... More 

Canton of Basel, Switzerland
1 review
3 of 5 stars Reviewed July 19, 2015

Overall good quality, but very expensive. The food and service in the restaurants are very good. Specially the brunch on sundays. A lot of options, the mexican food was delicious. The gym facilities are also good.

Review collected in partnership with this hotel

Helpful?
Thank juan700
MexicoMonica, Gerente de División Cuartos at Marquis Reforma Hotel & Spa, responded to this review
Google Translation

Estimado Sr. Juan Muchas Gracias por haberse hospedado en el Hotel Marquis Reforma. Agradezco sus extraordinarios comentarios sobre la calidad... More 

Porto Alegre, RS
Level Contributor
101 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed July 10, 2015

Nice property, very good infrastructure for events and great service. It’s an old hotel that was remodeled. Good work, quite comfy but just bear in mind some rooms are small. I’ve tried two of the restaurants and they were great.

Helpful?
Thank Brazil1703
MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear guest I appreciate the time that you have taken to send us your positive comments during your stay at the Hotel, as well our services and the variety of food in our restaurants. In order to give you a better service, we have special rates en our Junior Suites. Hope to continue with your preference. Best Regards More 

Queretaro, Mexico
1 review
4 of 5 stars Reviewed July 10, 2015

We like this hotel very much, I feel at home, service is very good. Though regular rooms are pretty small. Location is great to visit museums and restaurants. We regulary stay 1 - 3 times per year in this hotel. One thing to improve could be pillows, great if you could offer a pillow menu! THANKS A LOT!

Review collected in partnership with this hotel

Helpful?
Thank josemariag355
MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Jose Maria Thank you for your comments and feedback, I want to say on behalf of everyone working at Marquis Reforma Hotel & Spa that everything our guests share with us is used to improve the service we offer, in your next visit you can ask to our housekeeping for our different pillows that we can offer you.... More 

Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 9, 2015 via mobile

Having stayed at The Torch in Doha, another member of The Leading Hotels of the World group, we knew that this hotel was the ultimate choice for us in Mexico City. However, let me start with the huge disappointment! If you are regarded and ranked as a five-star hotel in a prime location along Paseo de la Reforma, then charging... More 

Helpful?
1 Thank Andrew C
MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Andrew We are really glad to read your comments about your stays here at Marquis Reforma Hotel & Spa, we are happy to have you with us, and we are honored to have been your choice for accommodation during your business trips. We also want to let you know that we will take your views on the restaurants... More 

Greater Cincinnati
1 review
4 of 5 stars Reviewed July 7, 2015

I've stayed at this hotel several times and usually I enjoy my stay. I have a couple of comments though: sometimes guests are loud, the hotel needs to make them aware that most guests are on business traveling and, like me, have to get up very early. Lately, service at the two restaurants has not been as good as before.... More 

Review collected in partnership with this hotel

Helpful?
Thank 30gabrielac
MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Gabriel Let me start by saying that I am thankful for your feedback and for the fact that you chose Marquis Reforma Hotel & Spa during your visit to Mexico City. I´m sorry you had that inconvenience with the noise in your room, also want to let you know that we will take your views in our Restaurants.... More 

Schaumburg, Illinois
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 6, 2015

Always a great stay at Marquis. I only wish I had taken my swimsuit to take advantage of the beautiful SPA. The facility is beautiful and is located very close to the Independance Angel landmark. It is truly the hub of Mexico City and I feel very safe in the facilities care.

Review collected in partnership with this hotel

Helpful?
Thank Rosie M
MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Miss Rosie I appreciate the time you have taken to send us your positive comments during your stay at the Hotel, as well our services and the variety of food in our restaurant. Hope to continue with your preference. Best Regards, Rooms Division Manager More 

Tampa, Florida
1 review
5 of 5 stars Reviewed July 6, 2015

Stayed here several times. Always exceed expectations!! Food is great and service is outstanding! The location is very convinient for Business and within walking distance to many establishments. I'm still to find a down side.

Review collected in partnership with this hotel

Helpful?
Thank Torress1
MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Torress We are totally pleased to know that you liked the services and facilities of the Marquis Reforma Hotel & Spa, we are really looking forward to have you with us again soon. Best Regards. More 

Rio de Janeiro, RJ
1 review
4 of 5 stars Reviewed July 6, 2015

Marquis Reforma Hotel & SPA has excellent location, nice services, very kind crew and a very professional fitness center/SPA. For business and rest, very good place in Mexico City. I recommend the hotel.

Review collected in partnership with this hotel

Helpful?
Thank 571marcellec
MexicoMonica, Rooms Division Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Marcel We are glad to know that you had a great experience with us! We are always trying to give the best for our guest and to make their stay an unforgettable experience, It’s a pleasure to hear that you enjoyed our Spa. Thank you very much for choosing. We are looking forward to have you as our... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Be inspired at the Marquis Reforma Hotel & Spa, a Leading Hotels of the World property located along Mexico City's fashionable Paseo de la Reforma avenue. This is where chic, contemporary style meets warm, intuitive service. It's the personal touches that really make us stand out. Friendly, attentive and always discreet, our staff takes the time to understand your unique needs. We're home to the only certified Leading SPA in Mexico City. Allow our therapists at our spa to help you relax with a holistic treatment or stress-melting massage. Complete your busy day dining at one of our three exquisite restaurants, where you can dinf the best of the Mexican , Spanish, Italian, Argentinian and Japanese gastronomies. ... more   less 

Additional Information about Marquis Reforma Hotel & Spa

Address: Paseo de la Reforma 465 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $138 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marquis Reforma Hotel & Spa 4.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hotel Marquis Reforma
Marquis Reforma Mexico City
Marquis Hotel Mexico
Marquis Reforma Hotel & Spa Mexico City
Hotel Style:
#5 Spa Hotel in Mexico City
#10 Business Hotel in Mexico City
#11 Luxury Hotel in Mexico City
#18 Romantic Hotel in Mexico City
#28 Family Hotel in Mexico City
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