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Marquis Reforma Hotel & Spa

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1,164 Reviews from our TripAdvisor Community

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There are newer reviews for Marquis Reforma Hotel & Spa
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Showing 681: English reviews
Mexico City, Mexico
Reviewed November 18, 2016

Enjoyed a great romantic weekend. The staff was particularly nice, always trying to help and satisfy your needs. Great view from the room. Concierge was very attentive and got us reservations to great restaurants.

Review collected in partnership with this hotel
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Helpful?
Thank Nancy P
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Nancy, The Marquis Family appreciates the very kind comments you have made about the facilities at the hotel, and the most important, about our staff and their service. For all of us is a pleasure to know that every effort we make day by day to make your stay an excellent one, worth it. We would love to host...

Mexico City, Mexico
Reviewed November 17, 2016

Warm staff, surprisingly ample space for conferences, many services and amenities, and modern & elegant, yet homey accommodations. I personally prefer self-service parking, which is not available (only very few hotels in Mexico City offer this).

Review collected in partnership with this hotel
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Helpful?
Thank 501alejandror
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Part of our philosophy is to enjoy the life, the work and the business, as that, it is a pleasure for us you have enjoyed your stay, that the facilities met your expectation and the service of our staff was very helpful. We will be waiting for your next stay with us for you to keep having the...

Tel Aviv, Israel
Reviewed November 16, 2016

great hotel - located near the most iconic round-about in Mexico City.. The hotel staff are always attentive to your needs. The hotel restaurant had great food and service The rooms were layed out and designed in a very spacious manner that fit my needs (since I was carrying brochures, and expo/conference related material that I had to sort out...

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Helpful?
Thank razozcode
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear guest, The Marquis Family appreciates the very kind comments you have made about the facilities at the hotel, location and the most important, about our staff and their service. For all of us is a pleasure to know that every effort we make day by day to make your stay an excellent one, worth it. We would love to...

Caracas, Venezuela
Reviewed November 15, 2016

Good treatment and cordiality. Great food, they were very attentive since I re A quiet place with a good view I recommend it 100% They are very detailed Definitivamente volvería a este lugar, que esta lleno de cordialidad y detalles

Review collected in partnership with this hotel
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Helpful?
1Thank 848viviana
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review
Google Translation

Estimada Srita. Andrade: Agradecemos los comentarios que tan amablemente nos comparte referentes a su estancia en Marquis Reforma Hotel &...

Reviewed November 14, 2016

i stayed at this hotel for 3 nightsin november 2016. i arrived quite early 7 AM after a long night flight.as my room was not available they kindly offered a free breakfast.not only that, but they offerreda free upgrade to a suite with magnificient views of paseo de la reforma. staff was really nice to me throughout all my stay....

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Helpful?
1Thank Albert P
SaraLMarquis, Qality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Albert P.: Thank you very much for taking the time to share your experience at Marquis Reforma Hotel and Spa with us. We are glad to know that you enjoyed the details that we offer you upon your arrival, and above all that the service you received from our staff throughout your stay was very nice. We love...

Buenos Aires, Argentina
Reviewed November 13, 2016

Very good location, excellent service, the room was very comfortable, the hotel is very clean, perhaps the only thing that could be better is the breakfast sevice, all the day at 7:30 AM it was a queu because it was not an empty table for us.

Review collected in partnership with this hotel
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Helpful?
Thank martintW6610NE
DeniseMarquis, Asistente Gerente General at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Martin, Thank you very much for your feedback regarding your experience at Marquis Reforma Hotel & Spa. It is very pleasant for us to know, the facilities met your expectation and the service of our staff was very helpful, your comments motivate us to keep doing our activities with passion. We appreciate the comments noted above to improve...

Riverside, California
Reviewed November 10, 2016

I have stayed in several hotels in Mexico city, but this hotel overall scores high in all areas Excellent location rich on Reforma just a block from the Diana round about. Central enough to be close to most tourist locations, restaurants. etc. Staff is friendly, courteous, and provide excellent service. they provided great consistent customer service. This hotels is immaculate...

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Helpful?
2Thank ericucho n
DeniseMarquis, General Manager Asistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is very pleasant to know that you have enjoyed our facilities and most of all that you received an outstanding service from our team. Part of our philosophy is to enjoy...

Oslo, Norway
Reviewed November 9, 2016 via mobile

Location is superb, hotel premises wonderful and with a peaceful atmosphere. Rooms a bit dark, however very well equipped with rock solid quality. Restaurant excellent with buffet or a la carte. Business or pleasure, should be good for both.

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Helpful?
Thank Fornebu
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Fornebu: We appreciate your comments regarding your stay at Marquis Reforma Hotel & Spa. It is always a pleasure to know that you enjoyed your stay with us, and even more that we create a quiet environment for you. Thank you for your feedback. Take for granted we will work on the rooms lighting. We look forward to having...

Houston
Reviewed November 7, 2016

My wife and I went for a weekend retreat. We tried the spa and each of the restaurants and bars. Service was nothing short of amazing. From the GM (thank you Angie for all your help) to the doorman, everyone we encountered introduced themselves to us and made sure we had everything we needed. The staff is incredible. The restaurant...

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Helpful?
1Thank SBF2
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest: Thank you very much for taking the time to tell us about your experience on your last visit at Marquis Reforma Hotel and Spa. It is really rewarding to know that you enjoyed our facilities and must of all that you received an excellent service from our team. It is always nice to know that our effort creates...

Guatemala City, Guatemala
Reviewed November 4, 2016

Great Location, nice hotel rooms... Attention to guests could improve, compared to other Mexican hotels. Especially over the phone, when looking for venues for an informal meeting with other couples...

Review collected in partnership with this hotel
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Helpful?
Thank juandediosa987
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Juan de Dios: I am writing to you to thank you for sharing your comments and satisfaction level on your last visit at Marquis Reforma Hotel and Spa. It is pleasant to know that the location, room service and the rooms met your expectations. Thank you for alerting us to the telephone service you received. I would like...

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Staying in Reforma / Zona Rosa

Neighborhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Market Gourmet Cafe
Market Gourmet Cafe
Cuisines: Italian, Mexican, Asian, Argentinean, South American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Be inspired at the Marquis Reforma Hotel & Spa, a Leading Hotels of the World property located along Mexico City's fashionable Paseo de la Reforma avenue. This is where chic, contemporary style meets warm, intuitive service. It's the personal touches that really make us stand out. Friendly, attentive and always discreet, our staff takes the time to understand your unique needs. We're home to the only certified Leading SPA in Mexico City. Allow our therapists at our spa to help you relax with a holistic treatment or stress-melting massage. Complete your busy day dining at one of our three exquisite restaurants, where you can dinf the best of the Mexican , Spanish, Italian, Argentinian and Japanese gastronomies. ... more   less 

Additional Information about Marquis Reforma Hotel & Spa

Address: Avenida Paseo de La Reforma 465 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: $133 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marquis Reforma Hotel & Spa 4.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hotel Marquis Reforma
Marquis Reforma Mexico City
Marquis Hotel Mexico
Marquis Reforma Hotel & Spa Mexico City
Hotel Style:
#5 Spa Hotel in Mexico City
#10 Luxury Hotel in Mexico City
#10 Business Hotel in Mexico City
#18 Romantic Hotel in Mexico City
#28 Family Hotel in Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Marquis Reforma Hotel & Spa staff and other travelers.
13 questions
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Questions? Get answers from Marquis Reforma Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room on a higher floor facing Paseo de la Reforma (great view).”
BarbR391, 3 weeks ago | Read review
“There is a considerable surcharge for cabs requested at the concierge”
RobertaMMG, 3 weeks ago | Read review
“Pay a little extra and get a suite great large rooms.”
jfoxworthy, 4 weeks ago | Read review
“safe location”
chuckchengchungc, Mar 11, 2017 | Read review
“Select a room on the 9th floor facing la Refoma - the view is superb!”
, Feb 10, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question