Leon, at the restaurant Los Canarios was great with his good and beverage recommendations! He was very patient and I would happily recommend the restaurant and their impressive service to anyone traveling to CDMX.
Loved the hotel location and the beds were super comfortable. Restaurants downstairs are very convenient. Only downside was that the pool costs $25/person to use. That’s a large additional cost, considering that this hotel is already expensive when compared to hotels around the area
Excellent food and service, the rooms are clean and useful, the personal is kind and helpful, the location is good and looks a safe place to be in. The decoration is outstanding, beautiful, enjoy the two restaurants was practical and delicious.
Excellent brunch with many options and very fresh food. Good seafood, tacos, drinks, fruits, and deserts. Very affordable. Eduardo and Jorge took great care of us. They made fresh tacos to order which was great
My family stayed at the hotel for 6 days and ate at the restaurant for one dinner and nearly every breakfast. Eduardo at the restaurant was so accommodating and nice (try the mamey juice, I'm addicted now!), and Monica at the front desk was so helpful and sweet when we had to extend our stay. Our housekeeper was always there when we were leaving to greet us and would ask to make sure everything was going great. Everyone here is so amazing, not a bad experience to be had. I even asked the concierge for a quick money exchange recommendation and hours later he saw me walking through the lobby and followed through to make sure I found it okay. I'm used to staying at cheaper 3 or 4 star hotels because I honestly can't typically afford it, but the incredible staff here made it worth every dollar.…
We had a fantastic stay at the Hotel Marquis Reforma. The staff is very courteous, especially Eduardo in the Los Canarios restaurant. The rooms were clean and comfortable. The food was delicious. The location of the hotel is perfect. I would love to stay here again!
Very quick and friendly service, coffee pastries juice and a dish wete all included in my room and were all great. They were very quick to serve me and made sure I had everything I needed. I highly recommend this restaurant
Went here on a work trip and this place delivered. A very nice, clean, beautiful building in the middle of a great part of CDMX. My Spanish is less than average but most of, if not all, the staff speak VERY good English, including room service. I stayed in a suite which was very roomy, clean, the bathroom was very nice with all marble floors. The bed was very comfortable as well. I ordered room service for dinner one night and was blown away by how delicious everything was! I had a filet mignon, caprese salad and a warm brownie with vanilla ice cream. Filet was SPOT ON, salad was good (the mozzerella was definitely fresh, and if they didn't bake the brownie in house they had me fooled. I was literally saying out loud to nobody else in the room "this is delicious!". I'll have to say the athletic facility was pretty impressive as well. They have a ton of machines and equipment that are inside a glass enclosed atrium and very well put together. I was nursing some injuries at the time of my visit so only used the facility for light rehab work. I didn't get to use all of the equipment but was definitely impressed. Very clean and came in contact with staff only one day and they were very friendly as well. The only thing I would have liked in the room, and I realize this may be completely an American thing, is a bed side clock. I just like to wake up and see the time and/or use the alarm when I need it, I don't like waking up to "wake up calls". The phone ringing is not a fun way for me to awake.…
Location of hotel was great, walking distance to so many neighborhoods with restaurants and safe for walking and seeing the everyday life. There is a big park right close by which is good for walking.
We had an excellent experience especially we want to recognize Ivan the bell boy who helped us in the check in process and even during the entire stay.we recommend this place to everyone. Location is also awesome.
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