Marquis Reforma Hotel & Spa
Avenida Paseo de La Reforma 465 Col. Cuauhtemoc, Mexico City 06500 Mexico
Lowest prices for your stay
$170
Free cancellation until 04/01/23
$170
Free cancellation until 04/01/23
No prepayment needed
$170
$106
Free cancellation until 03/29/23
Hotels.com
Travelocity$170
Official Hotel$170
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (1,232)1,232
Dining (191)
Room & Suite (163)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#14 of 476 hotels in Mexico City
Location
4.8
Cleanliness
4.7
Service
4.7
Value
4.3
Travelers' Choice
Be inspired at the Marquis Reforma Hotel & Spa, a Leading Hotels of the World property located along Mexico City's fashionable Paseo de la Reforma avenue. This is where chic, contemporary style meets warm, intuitive service. It's the personal touches that really make us stand out. Friendly, attentive and always discreet, our staff takes the time to understand your unique needs. We're home to the only certified Leading SPA in Mexico City. Allow our therapists at our spa to help you relax with a holistic treatment or stress-melting massage. Complete your busy day dining at one of our three exquisite restaurants, where you can find the best of the Mexican , Spanish, Italian, Argentinian gastronomies.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Wifi
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Babysitting
Children's television networks
Paid wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Massage chair
Salon
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Air conditioning
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Classic
Languages Spoken
English, Spanish
Location
91Great for walkers
Grade: 91 out of 100
108Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
Contact
Avenida Paseo de La Reforma 465 Col. Cuauhtemoc, Mexico City 06500 Mexico
Name/address in local language
Getting there
SevillaMexico City Metro6 min
ChapultepecMexico City Metro8 min
Rental CarsSee rental cars from $13/day
3079Reviews27Q+A100Room tips
Reviews
Traveler rating
- 2,334
- 524
- 146
- 37
- 39
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
This hotel, though needing to be redecorated and modernized, was a comfortable and well-located hotel for a tourist visit. Very nice staff, good amenities, and comfortable and clean rooms. Good fast wifi. Los Canarios (the breakfast included restaurant on site) was not very good. Mediocre food and service. I wound up getting my breakfasts a la Parrilla for an extra charge, but it was worth it. There is a good deal of noise at the hotel, due to old plumbing and poor window sound-proofing, but in general I was very happy here for the 5 nights I spent as I slept well, loved the bathtub and nice strong hot showers, and could either walk or get where I needed.
Read more
Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Terrible service - 40 minute check in process, had to call 4 times for housekeeping and the food was TERRIBLE. I would not recommend this hotel to anyone. There are plenty of great options minutes away.
Read more
Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location. Very clean, spacious room. The bed was extremely comfortable with lots of pillows. The restaurant A La Padilla was really great: the wait staff are so friendly and accommodating of all our requests. Will definitely choose this hotel again for our return visit to Mexico City.
Read more
Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sara Lizarraga, Other at Marquis Reforma Hotel & Spa
Responded yesterday
Dear Miss Carol, Thank you for giving us the opportunity to host you on your recent stay in Mexico City. We appreciate your kind review and our best reward to our efforts is to know you lived a great experience with us, it means we did a good job to make your stay pleasant through the hospitality of our team and offering you comfortable facilities to make your stay a pleasant one. Located on one of the most important and beautiful avenues in Mexico City, Reforma Avenue, our hotel offers our guests a convenient location for both business or leisure. That is why we are so happy to know you enjoyed this. Marquis Reforma appreciates your preference, and we will be expecting you at your home away from home. Yours sincerely, Sara Lizarraga
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cesar was amazing! He really took our preferences into account and gave the best recommendations based on those and every single recommendation was spot on, especially the cocktails! Very happy with our experience
Read more
Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sara Lizarraga, Other at Marquis Reforma Hotel & Spa
Responded 5 days ago
Dear Salonis, Thank you for giving us the opportunity to host you on your recent stay in Mexico City. We always take great care of each and every guest by providing high-quality service and by assisting our guest on their needs. That is why we are so pleased to learn all our efforts to make you feel special were worth it. Thank you for your kind review and for the special mention you made about César, he will be happy to know he met your satisfaction through his hospitality and professionalism. Marquis Reforma appreciates your preference, and we will be expecting you at your home away from home. Yours sincerely, Sara Lizarraga
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my third stay at the Marquis Reforma since 2017 and it certainly won't be my last. The hotel is in an excellent and very safe part of the city nearby many of the finest attractions. It is within walking distance of Chapultepec Park and the superb Museum of Anthropology. The rooms are well appointed and comfortable, and the spa is elegant and excellent. The restaurants and food at the Marquis are very good. The thing that really makes the Marquis special though is the warm and professional staff. I can't say enough about the kindness and attentiveness of the staff, from the waiters to the front desk, bell hops and concierge. I must mention a few names of the staff who deserve special recognition including Jose Acerlo, the head concierge who is a kind and knowledgeable gentleman. Two of the other concierges were Hugo Meza and Javier Villalobos who were both very nice gentleman and extremely helpful. I also wish to recognize Gustavo Garcia, Ivan Botones and Senor Ruebin for their great service and kindness. To Gustavo, my friend, I will truly miss our conversations which we had during my short stay and wish for you the very best.…
Read more
Date of stay: March 2023Trip type: Traveled with friends
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sara Lizarraga, Other at Marquis Reforma Hotel & Spa
Responded 1 week ago
Dear PatgV, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experience with us during your recent stay at Marquis Reforma Hotel & Spa. To Marquis Family was a pleasure to welcome and provide you the highest level of hospitality as it is our main priority. For that reason, we are delighted to know you lived an amazing experience with us, it means we did a good job to make you feel special. Thank you for the special mention you made about José, Hugo, Javier, Gustavo, Iván and Rubén. We strive to give a personalized service to our guests and I am glad to know you were satisfied with our team special attention. Located on one of the most important and beautiful avenues in Mexico City, Reforma Avenue, our hotel offers our guests a convenient vantage points for business or leisure. That is why we are so happy to know our privileged location was convenient for you. Thank you for giving us the opportunity to host you at your home away from home. It will be a pleasure to welcome you again soon. Yours sincerely, Sara Lizarraga
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel, great location, and the Concierge was very helpful. The QR codes (in the night stands) for the restaurant menus didn't all function. Elegant lobby and beautiful and clean rooms. I'd stay there again.
Read more
Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sara Lizarraga, Other at Marquis Reforma Hotel & Spa
Responded 1 week ago
Dear Mr. Dritland, Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa. To Marquis Family it was a pleasure to welcome and provide you the highest level of hospitality as it is our main priority. For that reason, we are delighted to know you the service and the cleaning met your expectations. Our staff will be very happy to know your opinion about the service you received from them, especially the concierges. Located on one of the most important and beautiful avenues in Mexico City, Reforma Avenue, our hotel offers our guests a convenient vantage points for business or leisure. That is why we are so happy to know our privileged location was convenient for you and that our property was to your liking. We appreciate your feedback in regard to the QR codes in the room, that is why I have shared it to the manager involved for its review and follow up. Please accept my sincere apology for the inconvenience it may caused you. Thank you for giving us the opportunity to host you. We look forward to welcoming you again soon. Yours sincerely, Sara Lizarraga
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There not much to say: This hotel has the best in class service, the spa is a really great experience, the sunday buffet is amazing and the bedroom is comfortable. The staff is well prepared and very warm attitude.
Read more
Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Do not miss the spa if you are coming with your partner.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sara Lizarraga, Other at Marquis Reforma Hotel & Spa
Responded 2 weeks ago
Dear guest, Thank you for giving us the opportunity to host you on your recent stay in Mexico City. We appreciate your kind review and our best reward to our efforts is to know you lived a great experience with us, it means we did a good job to make your stay pleasant through the hospitality of our team and offering you comfortable facilities to make your stay a pleasant one. Marquis Reforma appreciates your preference, and we look forward to welcoming you again soon. Yours sincerely, Sara Lizarraga
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall this is a good hotel but I do not consider it an exclusive property. The room was acceptable but not outstanding. The bathroom and amenities were fine. I did not like the fact that one needs an employee to activate the computer and printer in the business center - this was time consuming and frustrating as it took some time to print a few pages and I prefer to be able to go to a business center if needed without needing another individual present. I was surprised that the rooms are not equipped with coffee makers and that this needs to be requested at an additional charge. Their security guard is equipped with a thermometer and blood pressure kit if one falls ill. The Spa Manager was sarcastic when I was in that area of the hotel which convinced me not to extend the stay when I was considering doing so.…
Read more
Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sara Lizarraga, Other at Marquis Reforma Hotel & Spa
Responded 3 weeks ago
Dear Miss Priya, Thank you for choosing Marquis Reforma Hotel & Spa and for letting us know about your experience. To Marquis Family it was a pleasure to welcome you and offer you, our hospitality. We appreciate your feedback as it gives us the opportunity to improve ourselves to offer you a better experience. For that reason, I have shared it to the to the manager involved for its review and follow up. Please accept my sincere apology for the inconvenience we may cause you. We appreciate your preference and we hope you give us the opportunity to host you once again. Yours sincerely, Sara Lizarraga
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff are all so friendly- Our housekeeper Filomena took such good care of us and works very hard to make the rooms spotless and inviting. The beds are very comfortable and the fresh flower arrangements are lovely. Excellent location. Would return for sure
Read more
Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sara Lizarraga, Other at Marquis Reforma Hotel & Spa
Responded 4 weeks ago
Dear Mr. San, Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa. To Marquis Family it was a pleasure to welcome and pamper you through our team hospitality. Thank you for the special mention you made about Filomena, she will be very happy to know your opinion about the service you received from her. As you mention our property location allows our guests to visit interesting places near the hotel. That is why we are so happy to know you enjoyed this. Thank you for giving us the opportunity to host you. We look forward to welcoming you again soon. Yours sincerely, Sara Lizarraga
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was excellent and I loved the European feel. The food was delicious – especially the croissants and the pan o chocolate - can’t find flaker outside of Paris. The tortilla soup was great and the croquettes jamon took me back to being in Madrid. All of the staff were so friendly and accommodating.
Read more
Review collected in partnership with this hotel
Date of stay: February 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sara Lizarraga, Other at Marquis Reforma Hotel & Spa
Responded 4 weeks ago
Dear Miss Glenda, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Marquis Reforma Hotel & Spa. To Marquis Family it was a pleasure to welcome you and it is very rewarding for us to know our team did their best to exceed your expectations and was very helpful for you on your requests. Thank you for pointing out that the food delighted your palate. Our staff will be very happy to know your opinion about the service you received from them. Marquis Reforma appreciates your preference and the opportunity to host you at your home away from home. It will be a pleasure to welcome you again soon. Yours sincerely, Sara Lizarraga
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$182 - $332 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel marquis reforma, marquis reforma mexico city, marquis hotel mexico
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityCuauhtemoc / Lomas de Chapultepec 5 / Cuauhtémoc District
NUMBER OF ROOMS
219
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingMARQUIS REFORMA HOTEL & SPA $144 ($̶2̶7̶8̶) - Updated 2023 Prices & Reviews - Mexico City
Frequently Asked Questions about Marquis Reforma Hotel & Spa
Which popular attractions are close to Marquis Reforma Hotel & Spa?
Nearby attractions include El Ángel de la Independencia (0.3 miles), El Caballito (0.3 miles), and INTRO Latino (0.3 miles).
What are some of the property amenities at Marquis Reforma Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Marquis Reforma Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marquis Reforma Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Marquis Reforma Hotel & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to Marquis Reforma Hotel & Spa?
Conveniently located restaurants include Los Panchos Anzures, Diana Restaurant, and Quebracho Hamburgo.
Are there opportunities to exercise at Marquis Reforma Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Marquis Reforma Hotel & Spa have airport transportation?
Yes, Marquis Reforma Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Marquis Reforma Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Marquis Reforma Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Marquis Reforma Hotel & Spa?
The staff speaks multiple languages, including English and Spanish.