Marquis Reforma Hotel & Spa
2,581 reviews
#6 of 436 Hotels in Mexico City
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Avenida Paseo de La Reforma 465, Mexico City 06500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Room & Suite (167)
Dining (156)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 03/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marquis Reforma Hotel & Spa
Updated 03/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 436 hotels in Mexico City
Location
Cleanliness
Service
Value
Travelers' Choice
Be inspired at the Marquis Reforma Hotel & Spa, a Leading Hotels of the World property located along Mexico City's fashionable Paseo de la Reforma avenue. This is where chic, contemporary style meets warm, intuitive service. It's the personal touches that really make us stand out. Friendly, attentive and always discreet, our staff takes the time to understand your unique needs. We're home to the only certified Leading SPA in Mexico City. Allow our therapists at our spa to help you relax with a holistic treatment or stress-melting massage. Complete your busy day dining at one of our three exquisite restaurants, where you can find the best of the Mexican , Spanish, Italian, Argentinian gastronomies.
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Property amenities
Valet parking
Wifi
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Paid wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Additional bathroom
Room service
Safe
VIP room facilities
Iron
Minibar
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Great View
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
105Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Contact
Avenida Paseo de La Reforma 465, Mexico City 06500 Mexico
Name/address in local language
Getting there
SevillaMexico City Metro6 min
ChapultepecMexico City Metro8 min
Rental CarsSee rental cars from $10/day
2581Reviews25Q+A100Room tips
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Popular mentions
My stay was just excellent, from the moment I walked in to the very last minute. Everyone was super helpful, the food was excellent (very contemporary, you can go Mexican only if you want to), the Loccitane amenities were incredible)... the only thing I felt bad about was having to leave :) I will definitely stay again if I need.
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Review collected in partnership with this hotel
Date of stay: July 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Sara Lizarraga, Other at Marquis Reforma Hotel & Spa
Responded 1 week ago
Dear Mr. Dimitrio, Thank you for choosing Marquis Reforma Hotel & Spa and for taking the time to share all those good comments regarding to your recent stay. Our best reward to our efforts is to know you lived an amazing experience with us, it means we did a good job to make your stay pleasant through the hospitality of our team and by offering you details as the ones you mentioned. Thank you for pointing out the attention you received from the staff. Our team will be pleased to learn your opinion, be sure it will encourage them to keep on striving to meet your, and everyone´s expectations when visiting us. Thank you for allowing us to host you this one time around, It will be a pleasure to welcome you at your home away from home. Yours sincerely, Sara Lizarraga
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the hotel has very good location, close to commercial places and restaurants and places of work if needed. is quite confortable, all the rooms have AC and the beds are confortable and clean. I've been there when there were events going on and couldn't hear extra noise in my room.
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Review collected in partnership with this hotel
Date of stay: July 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Sara Lizarraga, Other at Marquis Reforma Hotel & Spa
Responded 3 weeks ago
Dear Miss María del Rosario, Thank you for letting us know about your experience at Marquis Reforma Hotel & Spa. Our best reward to our efforts is a happy guest like you, because it means we did a good job to exceed your expectations. Thank you for giving us the opportunity to host you. We will be expecting you whenever your travel plans bring you back to the city. Yours sincerely, Sara Lizarraga
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I didn’t know what to expect from my stay at Marquis Reforma, but it was already off to a great start when they upgraded me from a regular room to a suite. This was especially appreciated since I was staying there for 2 weeks, quite a long time to stare at the same landscape. The costumer service already impressed me from the second I stepped in there; employees disinfecting my luggage, taking my temperature, asking me about the trip, so on and so forth. The check in process was very quick; no complaints at all. Again, very friendly and helpful employees. They took me to my suite and showed me around the amenities, how everything worked, etc. There’s room service 24/7 so I went with that for the first night, but the other three restaurants are amazing too and I visited them all. My favorite was A La Parilla, but any of them are worth your trip to the hotel. The decor around the hotel is beautiful, the statues are amazing, especially the fountain in the lobby. The decor in the rooms feels a bit old, with the carpet’s design, the couch, the blinds, but honestly I couldn’t care less. The rooms were clean and functional, the bed was huge and very comfortable. I will say, with a gigantic TV (honestly, I’ve never seen a TV that big) that is also a Smart TV, I expected to be able to login to at least Netflix, but I was stuck with cable channels, with 2 in English. Truly regretted my choice of not bringing my Apple TV to connect, so I would recommend you do that. The concierge was also very helpful. They scheduled my PCR test for my flight out of Mexico; the price was a bit higher, but with the added bonus that the nurses come to collect your sample in the hotel, which sold me 100%. I also scheduled a transfer to the airport, since my flight was very early in the morning, and got overall tips on where to shop and those kind of things. Overall, I was truly impressed by my stay at Marquis Reforma. I felt like a queen whilst there, just from the way everyone treated me, always by surname, using honorifics. They are truly amazing employees and, besides adding streaming services to the TV and maybe giving more water bottles for free daily - 2 simply doesn’t cut it, but it’s regular in all hotels I guess - I have nothing else I can add. This hotel is perfect for families, business, and, if you are like me, solo travelers.…
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Sara Lizarraga, Other at Marquis Reforma Hotel & Spa
Responded 3 weeks ago
Dear Marisalless, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Marquis Reforma Hotel & Spa. To Marquis Family was a pleasure to welcome and provide you the highest level of hospitality as it is our main priority. For that reason, we are delighted to know you lived an amazing experience with us, it means we did a good job to make you feel special. I will be sharing your feedback with all our staff. This will encourage our team to keep on striving to meet your, and everyone´s expectations when visiting us. Thank you for giving us the opportunity to host you at your home away from home. It will be a pleasure to welcome you again soon. Yours sincerely, Sara Lizarraga
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Nice and elegant, staff is super nice, all what you need is there, location, best food ever. I want a special thanks to the General Manager for giving us the little book for the best hotels in the world.
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Sara Lizarraga, Otros at Marquis Reforma Hotel & Spa
Responded Jun 27, 2021
Dear Rehomes, Thank you for taking the time to let us know about your experience at Marquis Reforma Hotel & Spa. We take great care as well of our guests by being helpful and providing the best attention and service to make them live a nice experience. That is why we are so pleased to know all our efforts to make you feel special were worth it. Our staff will be very happy to know your opinion about the service you received from them. Thank you for giving us the opportunity to host you. We will be expecting you whenever your travel plans bring you back to the city. Yours sincerely, Sara Lizarraga
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My husband and me spent 4 beautiful nights at this beautiful Hotel Marquis Reforma and have grate time with family and friends and reach easily the places we needed for our trip. Only complaint was the pool and spa closed because of the pandemic of COVID but we understand and enjoy the different areas that are so beautiful and comfortable!
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Sara Lizarraga, Other at Marquis Reforma Hotel & Spa
Responded Jun 9, 2021
Dear jjavizeza: Thank you for choosing to stay with us on your recent visit to Mexico City. To Marquis Family it was a pleasure to welcome and assist you on your requests. Thank you for your kind review. It is very rewarding for us to know you liked our property and the location was convenient for you. As you mentioned, the pool and spa services are temporarily suspended due to the pandemic. We hope that on your next stay you will be able to enjoy these services. We appreciate your preference and we yearn to welcome you soon again. Yours sincerely, Sara Lizarraga
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PRICE RANGE
$147 - $368 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel marquis reforma, marquis reforma mexico city, marquis hotel mexico
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityCuauhtemoc / Lomas de Chapultepec 5 / Cuauhtémoc District
NUMBER OF ROOMS
219
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Claim Your Listing Frequently Asked Questions about Marquis Reforma Hotel & Spa
Which popular attractions are close to Marquis Reforma Hotel & Spa?
Nearby attractions include Monumento a los Heroes de la Independencia (0.3 miles), El Caballito (0.3 miles), and INTRO Latino (0.3 miles).
What are some of the property amenities at Marquis Reforma Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Marquis Reforma Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marquis Reforma Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Marquis Reforma Hotel & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to Marquis Reforma Hotel & Spa?
Conveniently located restaurants include Restaurante Diana - The St. Regis Mexico City, Los Panchos Anzures, and Zanaya.
Are there opportunities to exercise at Marquis Reforma Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Marquis Reforma Hotel & Spa have an airport shuttle?
Yes, Marquis Reforma Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Marquis Reforma Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Marquis Reforma Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Marquis Reforma Hotel & Spa?
The staff speaks multiple languages, including English and Spanish.