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Marquis Reforma Hotel & Spa

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1,067 Reviews from our TripAdvisor Community

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Showing 615: English reviews
Palmerston North, New Zealand
Reviewed 4 days ago NEW

The food is excellent, the service superb and the hotel is beautiful. As its not a new hotel, some things are a bit worn and dated, but all in all this is a fine establishment and the staff will make your stay a pleasurable one.

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Helpful?
Thank 999yvonnep
Phoenix, Arizona
Reviewed 1 week ago NEW

We arrived on Christmas Eve 2016 and the hotel was beautiful and quaint. Perfect location in the business district, within walking distance and short cab ride to many of the main sites. We felt very safe and well taken care of. The employees were very professional and helpful however Arturo Rivero who is a waiter in the Lobby bar Sikeiros...

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Helpful?
Thank rrhoades14
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is very pleasant to know that you enjoyed our facilities and must of all that you received an outstanding service from our team. We love pampering our guests to make them...

Bellaire
Reviewed 1 week ago NEW

We spent four nights at the lovely Marquis Reforma and found it to be a truly five-star experience at a lower cost than many of the other five-star hotels in central Mexico City. The property is exceptionally beautiful with delicious Art Deco (or maybe Art Nouveau) touches everywhere. Our bedroom with living room was well-appointed and very comfortable (with the...

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Helpful?
Thank Patricia B
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear guest, Thank you very much for your feedback regarding your experience at Marquis Reforma Hotel. We will make sure the chian gets fix right away. It is very pleasant for us to know, the facilities met your expectation and the service of our employees was very helpful. Your comments motivate us to keep doing our activities with passion. Thank...

Switzerland
Reviewed 1 week ago

If we would ever go back to Mexico City we would not hesitate to book with you guys. We would definitely recommend you to our family and friends. You made us feel at home. Thank you very much for a very safe and beautiful stay!

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Helpful?
Thank wendyguzi
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear guest, The Marquis Family appreciates the very kind comments you have made about the facilities at the hotel, location and the most important, about our staff and their service. For all of us is a pleasure to know that every effort we make day by day to make your stay an excellent one, worth it. We would love to...

Chicago, Illinois
Reviewed 1 week ago

This is a wonderful property with well trained and attentive staff, delicious dining options and a great workout room. The rooms are clean and the wifi works well. Centrally located in CDMX, the combination of value and great service is hard to beat.

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Helpful?
Thank timcF3736II
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Tim C., The Marquis Reforma Hotel & Spa thanks you for sharing your comments regarding your last stay with us. There is nothing more rewarding for us than to know that you enjoyed our facilities, the food, and that our team offered you an attentive service to make your stay such a nice experience. We really appreciate all those...

Kennewick, Washington
Reviewed 1 week ago

I stayed here the week of New Years. I had an excellent experience. This was my first trip to Mexico City, and I got extremely lucky in picking this hotel. The location was within walking distance of several major landmarks and attractions. Customer service was top notch, staff was very friendly and knowledgeable. I would stay here again.

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Helpful?
Thank stephen632
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Mr. Wayne, Thank you very much for taking the time to tell us about your experience regarding your stay at Marquis Reforma Hotel & Spa. We really appreciate all those good comments because it means we did a good job to make your stay such a nice experience. I will be glad to share them with our team. I...

Kelowna, Canada
Reviewed 1 week ago

We stayed here for a week. This hotel has the most incredible staff, 100% exemplary service across every area, from reception to front desk, to spa, to maid service, to restaurants. The food at all of their restaurants is world class, the spa was a lovely oasis at the end of long sightseeing days. Jose, the concierge is a wealth...

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Helpful?
Thank JodeeKelowna
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear JodeeKelowna: I am writing to thank you for sharing your experience at Marquis Reforma Hotel & Spa with us. There is nothing more rewarding for us than to know that you enjoyed our facilities, the food, and that our team offered you a wonderful service to make your stay such a nice experience. I will be glad to share...

Essen, Germany
Reviewed 2 weeks ago

My one-night stay was a very hospitable experience. The hotel looks beautiful, and the rooms had a lofty and grand but comfortable and modern atmosphere. The staff was extremely welcoming and personable.

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Helpful?
Thank Markus K
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Markus K. Thank you very much for taking the time to share your impression regarding your stay at Marquis Reforma Hotel & Spa. We really appreciate the excellent comments you made on your experience. I will be glad to share them with our team. Marquis Reforma Hotel appreciates your preference and wishes you a Happy New Year. Sara Lizarraga...

Dallas, Texas
Reviewed 2 weeks ago

This place is amazing! You will not find another hotel with amazing service! Everyone is courteous and willing to assist you with your stay. Everyone always greets you. Location is great! Rooms are clean, comfortable and spacious. Our room was cleaned everyday. We got there, and were upgraded to a suite to better accommodate the group. This is a must...

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Helpful?
Thank WldTvlr26
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest: I am writing to thank you for taking the time to let us know about your experience at Marquis Reforma Hotel & Spa. There is nothing more gratifying for us than knowing that you enjoyed our facilities and that the location was convenient for you, most of all that our team offered you a courteous and helpful service....

Bogota, Colombia
Reviewed 2 weeks ago

Excellent hotel. Everything was as expected, and the service was very good. The hotel helps us to have a great holiday in mexico. I specially recommend the spanish restaurant La Cuchara: real spanish food

Review collected in partnership with this hotel
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Helpful?
Thank josebZ2277JM
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to let us know how was your experience on your last visit at Marquis Reforma Hotel and Spa. It is very pleasant to know that you enjoyed our facilities and must of all that you received an outstanding service from our team. We love pampering our guests to make them...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Be inspired at the Marquis Reforma Hotel & Spa, a Leading Hotels of the World property located along Mexico City's fashionable Paseo de la Reforma avenue. This is where chic, contemporary style meets warm, intuitive service. It's the personal touches that really make us stand out. Friendly, attentive and always discreet, our staff takes the time to understand your unique needs. We're home to the only certified Leading SPA in Mexico City. Allow our therapists at our spa to help you relax with a holistic treatment or stress-melting massage. Complete your busy day dining at one of our three exquisite restaurants, where you can dinf the best of the Mexican , Spanish, Italian, Argentinian and Japanese gastronomies. ... more   less 

Additional Information about Marquis Reforma Hotel & Spa

Address: Avenida Paseo de La Reforma 465 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $147 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marquis Reforma Hotel & Spa 4.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hotel Marquis Reforma
Marquis Reforma Mexico City
Marquis Hotel Mexico
Marquis Reforma Hotel & Spa Mexico City
Hotel Style:
#5 Spa Hotel in Mexico City
#10 Business Hotel in Mexico City
#10 Luxury Hotel in Mexico City
#18 Romantic Hotel in Mexico City
#28 Family Hotel in Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Marquis Reforma Hotel & Spa staff and other travelers.
10 questions
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Questions? Get answers from Marquis Reforma Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We moved to a suite which was much more spacious and accommodating.”
 of 5 bubbles rrhoades14, 1 week ago | Read review
“Our room was on the fifth (seventh) floor and was quiet with an interesting view of downtown skyscrapers.”
 of 5 bubbles L5620HSpatriciab, 1 week ago | Read review
“Great views!”
 of 5 bubbles WldTvlr26, 2 weeks ago | Read review
“Don't face Reforma unless you're assured no party is booked for Los Canarios restaurant”
 of 5 bubbles Betera, 4 weeks ago | Read review
“I asked for a quiet room and got it!”
 of 5 bubbles bracelady69, Dec 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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