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Hyatt Regency Mexico City

Booking.com$209*
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Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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Hyatt Regency Mexico City
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1,808 Reviews from our TripAdvisor Community

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Showing 1,064: English reviews
Reviewed September 8, 2015

i was here for vacations with 2 friends, the location is perfect, the warm welcome at the check in is perfect, the services at the restaurants was perfect! We love it, the great view from our room, Free wifi. Next time i will come with my family! Great Job HRMx!

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Helpful?
Thank Jose C
HRMC G, Director General at Hyatt Regency Mexico City, responded to this review

Dear José, Thank you for taking the time to write and share your comments with the TripAdvisor community I was pleased to read that you enjoyed our great location in Mexico City. Polanco is one of the safest areas of the city, allowing our guests to enjoy a variety of activities suited to their interests. I was also pleased to...

Madrid, Spain
Reviewed September 8, 2015

Excellent rooms in terms of amenities. Beds are bigs and very comfortable, so perfect to relax Quiet and nice views... advisable on top floors Close to Museo de Arqueologia, Bosque de Chapultepec... 20 minutes walking

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Thank 187514Traveller
HRMC G, Director General at Hyatt Regency Mexico City, responded to this review

Dear Guest, Thank you very much for your remarkable review, I am delighted to read that you enjoyed so much the facilities and care provided by our team of dedicated members. I am glad that you enjoyed our excellent location. The Polanco district is one of the most exclusive and important areas of Mexico City; as you mention, guests can...

Reviewed September 5, 2015 via mobile

Stayed here for a business trip but what a hotel. Roughly cheaper than the 3 on the same street but far more comfortable. Fabulous gym with trainers on staff most of the day. The Regency Club is great for breakfast and an afternoon drink. However, what really made me enjoy this hotel is the Superior service. It's close to many...

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Helpful?
Thank Ines M
HRMC G, Director General at Hyatt Regency Mexico City, responded to this review

Dear Ines, Thank you for your kind comments and for sharing them with the TripAdvisor community. I am really pleased you enjoyed the experience and apreciated our newly renovated Athletic Club. Hyatt Regency Mexico City currently offers the most complete fitness facilities in the area, plus, as you mention, personalized training. What pleased me most was reading that the care...

R
Reviewed September 5, 2015

Located in a good neighborhood, just across the huge park. Convenient location. Many good restaurants around - in either walking or a short drive distance. Even the metro station is at the next corner, if you are going to use it. Modernly decorated, large and clean rooms. Comfortable beds. Found 2 or 3 English speaking TV channels, the rest is...

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Helpful?
Thank G9508
HRMC G, Director General at Hyatt Regency Mexico City, responded to this review

Dear Guest, Thank you for your recent visit to Hyatt Regency Mexico City and for taking the time to write about your experience on TripAdvisor. It is gratifying to know that our facilities and service met your expectations. As you mention, we are located in one of the city’s safest and most exclusive areas, and we are proud to belong...

Indianapolis, Indiana
Reviewed September 4, 2015

I stayed here for 3 days on business and it had very good service for the business traveller. Rooms were spacious, modern, however the TV was a bit small compared to other hotels in Mexico. Bathrooms were palatial with lovely bath soaps. Fluffy towels and good water pressure in the shower, also a nice deep bath tub. My room was...

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Helpful?
Thank Nancy B
HRMC G, Director General at Hyatt Regency Mexico City, responded to this review

Dear Nancy, Thank you for your kind comments and for sharing them with the TripAdvisor community. I am glad to know that you enjoyed our facilities and service. I will be sure to share your valuable feedback with Carlos in Room Service, as I am sure he will be pleased to hear about your comments. I also thank you for...

Los Angeles, United States
Reviewed September 3, 2015

Stayed here for a quick business trip and dont think I could have picked a better hotel. Hotel lobby interior and my guess room was very clean and luxurious, in a safe area, friendly staff and the new gym is awesome for a hotel its size.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank William S
HRMC G, Director General at Hyatt Regency Mexico City, responded to this review

Dear William, It is always a great honor to read such great reviews, thank you for taking the time to share this on Tripadvisor. We are delighted to read that you had a memorable stay and that you appreciated the room and our location. I was also pleased to read that you enjoyed our recently renovated Athletic Club. Now that...

Dallas, Texas
Reviewed September 3, 2015

My wife and I have made 2 trips to Mexico City this year for tourism. We love staying in Polanco and the Hyatt Regency has been a great place for us to stay. We upgrade to the Club room which includes breakfast, coffee, drinks and snacks all day and horderves in the evening. The rooms are very quiet and up...

Review collected in partnership with Hyatt Hotels
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Thank Paul P
Burlington, Canada
Reviewed September 2, 2015

Attended a tradeshow that was held at this property, so it was chosen for me .... and I was very pleased! Lovely property, very friendly and helpful staff. The room was a nice size, very comfortable bed and a great shower. Great location near trendy restaurants and sightseeing ... short walk to the Museum of Anthropology. We had a great...

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Thank sls_ontario
MEXHR-GeneralManager, General Manager at Hyatt Regency Mexico City, responded to this review

Dear Guest, Thank you for your kind comments and for sharing them with the TripAdvisor community. I am glad you enjoyed all the amenities our hotel offers. If you like steaks, I recommend trying one of our premium cuts during your next visit to our restaurant Rulfo Paraje Latino. Thank you for rating us with five stars. I look forward...

Metepec, Edo. de Mex., Mexico
Reviewed September 1, 2015

I recommend widely Hyatt Regency Mexico to stay both business and vacations... Has all the services and attention that you need to stay quiet out of your own house... Congrats for the service!! And absolutely I see you again for the Marathon in 2016... Gracias and Felicidades!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Juan Carlos V
HRMC G, General Manager at Hyatt Regency Mexico City, responded to this review

Dear Guest, Thank you very much for your five-star review and your kind recommendation! When I read such great reviews as yours, I immediately share them with my team. I am really honored to know that you appreciated the care we provide to all our guests and our services and attention. I am also a marathon runner and I would...

Ottawa, Canada
Reviewed August 31, 2015

Great hotel in a great location. Very friendly staff - everyone from the front desk staff, concierge, restaurant, room attendants. Food was also very good - we ate in their restaurant as well as their food served at the hotel during our business event. The rooms are a good size and clean. Liked that the hair dryer was easy to...

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Helpful?
Thank TrvlbugYOW
HRMC G, Director General at Hyatt Regency Mexico City, responded to this review

Dear Guest, Thank you very much for your visit and for taking the time to write your 5 star review! It is an honor to know that our staff members met your expectations, as our main mission is to create memorable experiences for our guests. I am glad we achieved this goal during your stay.I was also delighted to know...

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05/07/2017 05/08/2017
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Staying in Polanco

Neighborhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
FITNESS CENTER Our renewed Athletic Club has three tennis courts, sauna, steam room and fitness center area it is available for our guests 24 hours. We have cardiovascular and weight lifting equipment. Our outdoor sundeck and indoor pool is kept at a temperature of 30 ° C (86 ° F). They are located next to the fitness center. ... more   less 

Additional Information about Hyatt Regency Mexico City

Address: Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11550, Mexico (Formerly Hotel Nikko Mexico)
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $169 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Mexico City 5*
Number of rooms: 755
Reservation Options:
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Also Known As:
Hotel Nikko Mexico City
Hyatt Regency Mexico City
Hotel Style:
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Luxury Hotel in Mexico City
#13 Family Hotel in Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Regency Mexico City staff and other travelers.
18 questions
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New Jersey
1 month ago
New Jersey
2 months ago
New Jersey
6 months ago
Rye, New Hampshire

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Questions? Get answers from Hyatt Regency Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Maybe don't pay for the rooms with a view, is not worthy in my opinion.”
  • Chilaquiles verdes.
davidjH6640HM, yesterday | Read review
“Get a car service from the maned airport kiosk. Our driver Ruben was an A+ host.”
calfencer, 3 days ago | Read review
“High floors have amazing views”
garybr0wn1, 5 days ago | Read review
“Ask for a room with views of the park”
GustavoBallve, 2 weeks ago | Read review
“Ask for a view of Chapultepec Park.”
MauricioBabilonia, 2 weeks ago | Read review
5 of 5
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$209* /night
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