We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Hyatt Regency Mexico City

Certificate of Excellence
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hyatt Regency Mexico City
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,306 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 773: English reviews
Arlington Heights, Illinois
Level Contributor
7 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

In the past I have stayed at many Hyatt properties and several Hyatt Regencies in the US and expected the same nice experience when entering the Mexico City property. Well... This is different. The lobby, restaurants, room and especially the staff are superb. Everything is clean, modern and welcoming. The amenities in the room were so thoughtful and somewhat surprising;... More 

Helpful?
Thank bwillis72
Rio de Janeiro, RJ
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have decided to stay at Hyatt Regency Mexico City because of three main factors, location, gym and high level service. I stayed for 3 nights (one night break in Monterrey) and then another 9 nights in a row. Let's start with an overall summary and then will give details: Room - 3.5/5 Food Quality - 5/5 Gym/Sauna - 5/5... More 

Helpful?
Thank Hugo H
Ciudad Juarez, Mexico
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Business trip to CDMX that made me sleep overnight because of schedule. So I got to spend the night at Hyatt Regency which is a really nice hotel. Clean, tidy, nice atmosphere and located in Polanco close to the business district. A recommendable experience.

Helpful?
Thank Koquena
Amsterdam, The Netherlands
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

One of my favourite hotels! Went here on a business trip and stayed for a week. Staff is very friendly. Breakfast buffet is amazing. Rooms are spacious, clean and quiet. The fitness area and pool are lovely. The hotel is located in a very safe area (business district), surrounded by plenty of restaurants. I've always felt safe during my stay... More 

Helpful?
Thank 8Aaamandaaa8
Montreal, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is an excellent hotel, centrally located in a very safe area of Mexico City. The rooms are well appointed and the view from the upper floors is spectacular. The staff is very professional and accommodating. It's interesting that the hotel has a huge bank of elevators and so there is very little waiting, even though it's a very tall... More 

Helpful?
Thank J0hnlee
Las Vegas, Nevada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have been traveling around Europe, Asia and Middle East over the years , and had stayed in many hotels, I can honestly say that Hyatt Regency Mexico city tops them all. Me and my wife visited the Basilica of our Lady of Guadalupe and decided to pick Hyatt Regency. my experience with this hotel was very satisfying the cleanliness... More 

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank mahalheart
Canada
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Located in popular polanco area, the previous nikko hotel has been modernized with a warmer and more friendly lobby and very comfortable clean rooms. The service was excellent as was the food. I wish there was a convenience store however. The room lighting has tricky computerized controls but not that hard. A nice alternative to the st Regis and the... More 

Helpful?
1 Thank digitalcouch
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great hotel, bit unpersonnal but great design. Great service, bar at lobby very well set up, great services. Business floors are fully great. Gym is spectacular with tennis courts and in door swimming pool (24h open!!) rooms well isolated and very well located, walking distance from reference places.

Helpful?
Thank Tarzanen
Boston, Massachusetts
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel overall is nice and has good service but some rooms could use an upgrade. Lobby can be noisy especially if you are seating at the bar and lounge area. Only complaint is that elevators can be slow to come and then the doors close in a rush.

Helpful?
1 Thank tizsajon
MEXHR-M, General Manager at Hyatt Regency Mexico City, responded to this review

Dear Guest, I am glad you had a pleasant time with us. Here at Hyatt Regency Mexico City, we aim to care for our guests so they can have incredible experiences with us, so I am happy my team accomplished this purpose during your stay. If you are seeking a more quiet and relaxed place to have a drink, Teppan... More 

Questions? Get answers from hotel staff and past guests. Ask a question

370 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (338)
Viewed
Room/Suite (70)
Viewed
View from Room (33)
Viewed
Hotel & Grounds (64)
Viewed
Dining (19)
Viewed
Bathroom (18)
Viewed
Pool/Beach Area (4)
Viewed
Business Center/Function Rooms (3)
Viewed
Other (127)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (4)
Viewed
Business Center/Function Rooms (1)
Viewed
View from Room (2)
Viewed
Dining (7)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Mexico City hotels
Polanco
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City
#6 of 305 in Mexico City
4.5 of 5 stars 880 reviews
Polanco
Las Alcobas Mexico DF
Las Alcobas Mexico DF
#1 of 305 in Mexico City
5.0 of 5 stars 554 reviews
The St. Regis Mexico City
#4 of 305 in Mexico City
4.5 of 5 stars 763 reviews
Show Prices
Show Prices
Show Prices
Reforma / Zona Rosa
Four Seasons Mexico City
Four Seasons Mexico City
#11 of 305 in Mexico City
4.5 of 5 stars 992 reviews
Centro Historico
Gran Hotel Ciudad de Mexico
Gran Hotel Ciudad de Mexico
#2 of 305 in Mexico City
4.5 of 5 stars 1,961 reviews
Polanco
InterContinental Presidente Mexico City
Show Prices
Show Prices
Show Prices

Staying in Polanco

Neighborhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
FITNESS CENTER Our renewed Athletic Club has three tennis courts, sauna, steam room and fitness center area it is available for our guests 24 hours. We have cardiovascular and weight lifting equipment. Our outdoor sundeck and indoor pool is kept at a temperature of 30 ° C (86 ° F). They are located next to the fitness center. ... more   less 

Additional Information about Hyatt Regency Mexico City

Address: Campos Eliseos No. 204, Polanco Chapultepec, Mexico City 11560, Mexico (Formerly Hotel Nikko Mexico)
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $143 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Mexico City 5*
Number of rooms: 755
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotwire, Despegar.com, Hyatt Hotels Corporation, Odigeo and Hotels.com so you can book your Hyatt Regency Mexico City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Nikko Mexico City
Hyatt Regency Mexico City
Hotel Style:
#5 Romantic Hotel in Mexico City
#6 Business Hotel in Mexico City
#7 Luxury Hotel in Mexico City
#13 Family Hotel in Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay