We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Sheraton Mexico City Maria Isabel Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Mexico City Maria Isabel Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,265 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 745: English reviews
Reviewed 1 week ago

My stay at the Sheraton was for 9 days in November 2016. Registration was busy when I arrived but reception went through the queue to sign in quite quickly. The room was spacious and modern. Breakfast is 'standard' international Hotel chain stuff but OK and the staff were friendly. The surrounding area is OK but could be a little noisy...

 Report
Helpful?
Thank Robert W
Indianapolis, Indiana
Reviewed 1 week ago

We stayed in a room on the 17th floor this November, 2016. The room was spacious with two full beds, ample pillows and linens, and a very pretty view. The staff were fantastic from our entry to the hotel at checkin until check out. We asked the desk staff and bellboys about local eating taquerias and their advice was excellent....

 Report
Helpful?
Thank Mark E
Houston, Texas
Reviewed 1 week ago

Found this hotel through TripAdvisor and it worked very well. The staff was competent, friendly and helped make our stay very enjoyable. The hotel was very clean, well appointed and well maintained. We enjoyed the breakfast in the restaurant each morning and the one lunch we had on our last day in town. The consigner was extremely helpful in guiding...

 Report
Helpful?
Thank Bill F
Berlin, Germany
Reviewed 2 weeks ago via mobile

Location is great for doing business in town. The room I had was clean and with modern fittings. USB slots for charging your mobile equipment at the desk. Good breakfast and overall food at the Manhattan Deli, avoid the Lobby lounge Bar - my seat was dirty, service slow and not attentive. Great atmosphere in the Mexican theme Jorongo Bar...

 Report
Helpful?
Thank Joerg T
Jaipur, India
Reviewed 3 weeks ago

Rooms are OK in size in the starting range. Services are OK. the location of the Hotel is beautiful. In the front is "Angel of Independence". It is a victory column on a roundabout on the major thoroughfare of Paseo de la Reforma in downtown Mexico City. Hotel Staff try to speak English. Front Desk people speaks English. Hotel has...

 Report
Helpful?
1Thank nitujaipur
Reviewed 3 weeks ago via mobile

I stayed for 3 nights and it was a lovely stay. The staff is great, friendly and helpful. Easy check in and check out. I was in a renovated Queen bedded room. Lovely renovation, comfortable bed, but pretty small. It was only me, I would say hard for a couple. The gym is amazing and the location of the hotel...

 Report
Helpful?
1Thank Brooklyntraveling
London, United Kingdom
Reviewed 4 weeks ago via mobile

The good: good location, excellent gym, breakfast and nice outdoor pool and lounge The bad: tired rooms, no free wifi in rooms This hotel isn't as good as it thinks it is or could be. It could use a complete refurbishment to keep it relevant

 Report
Helpful?
1Thank Chris B
Porto, Portugal
Reviewed 4 weeks ago

Very nice loacation on this huge city. Wifi was not working well, but i got very nice assistance from hotel people. They have a very nice bar, with good food and drinks. Hotel need some renovation, but it's not bad

 Report
Helpful?
Thank Joao A
Katy, Texas
Reviewed November 2, 2016 via mobile

Safe location, nice facilities, good food, great service.. Poor mattresses 😕 While I was ready to give them not very good review cause the mattress thing... Some food I had out of the hotel (pyramids) got me sick: hotel have paramedics and they check my vitals I was on fever and high pressure .. And the hotel offered additional service...

 Report
Helpful?
Thank Hector C
Texas
Reviewed November 2, 2016

Chose this hotel because of location on Reforma and Zona Rosa. Was pleasantly surprised. Can't find anything negative to say about the hotel. Arrived to hotel and as soon as entering lobby were asked the name reservation under. Were taken to the 17th or 18th floor where the Club Lounge is to be checked in I guess because had a...

 Report
Helpful?
Thank Texan24
Questions? Get answers from hotel staff and past guests. Ask a question

758 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (497)
Viewed
Hotel & Grounds (102)
Viewed
Room/Suite (112)
Viewed
View from Room (36)
Viewed
Dining (25)
Viewed
Bathroom (45)
Viewed
Business Center/Function Rooms (4)
Viewed
Pool/Beach Area (10)
Viewed
Family/Play Areas (3)
Viewed
Other (160)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (256)
Viewed
Amenities (46)
Viewed
Corner Room (75)
Viewed
Pool (11)
Viewed
Dining (42)
Viewed
Standard Room (38)
Viewed
The Hotel (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (5)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Mexico City hotels
Marquis Reforma Hotel & Spa
#16 of 307 in Mexico City
1,030 reviews
Reforma / Zona Rosa
Mexico City Marriott Reforma Hotel
Reforma / Zona Rosa
NH Collection Mexico City Reforma
Show Prices
Show Prices
Show Prices
Le Meridien Mexico City
#23 of 307 in Mexico City
357 reviews
Reforma / Zona Rosa
Galeria Plaza
Galeria Plaza
#57 of 307 in Mexico City
677 reviews
Reforma / Zona Rosa
City Express Plus Reforma El Angel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Strategically located on Mexico City's financial district, across the Angel of Independence. 755 Rooms, including 67 suites and 5 penthouses. All rooms features Sweet Sleeper Beds and Wireless Internet Access. 2 Restaurants: Amici and Manhattan Deli. 1 Mexican Bar: Jorongo with a tradicional Mariachi Lobby bar & Sushi bar Parking Area Pet Friendly More than twenty rooms for events and parties. Sheraton Maria Isabel offers a bussiness center area with Link-Sheraton Tecnology by Microsoft. The hotel has been repeatedly awarded the Four Diamond rating by the AAA. ... more   less 

Additional Information about Sheraton Mexico City Maria Isabel Hotel

Address: Avenida Paseo de La Reforma 325 | Distrito Federal, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $104 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Mexico City Maria Isabel Hotel 4*
Number of rooms: 755
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Cancelon, Cheap Tickets, Travelocity, Priceline, Odigeo and Jetsetter so you can book your Sheraton Mexico City Maria Isabel Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Maria Isabel Hotel
Sheraton Mexico City Maria Isabel Hotel
Mexico City Sheraton
Hotel Style:
#24 Luxury Hotel in Mexico City
#25 Family Hotel in Mexico City
#32 Romantic Hotel in Mexico City
#54 Business Hotel in Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Sheraton Mexico City Maria Isabel Hotel staff and other travelers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from Sheraton Mexico City Maria Isabel Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a high floor to help offset road noise”
 of 5 bubbles robertwN9387LV, 1 week ago | Read review
“Try to get the Angel of Independence View”
  • Suite View
 of 5 bubbles nitujaipur, 3 weeks ago | Read review
“Corner suites are spacious and have a nice view of La Reforma.”
 of 5 bubbles oscargM6613DH, Nov 1, 2016 | Read review
“Stay at a King Bed room.”
 of 5 bubbles TravelMXN, Oct 24, 2016 | Read review
“If the Classic room is your only choice, look for an alternative location.”
 of 5 bubbles patsgo, Oct 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay