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Sheraton Mexico City Maria Isabel Hotel

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Sheraton Mexico City Maria Isabel Hotel
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1,137 Reviews from our TripAdvisor Community

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Showing 686: English reviews
Mexico City
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

With the Sheraton Maria Isabell you cannot be wrong. Friendly staff grant a good service, Zona Rosa across the street is always good for party, even early evenings and Polanco is not far away as well. Hotel taxis with English speaking drivers are available and the rooms are nice, even not new. Some rooms have a great view on the... More 

Helpful?
Thank MICHAEL W
Washington DC, District of Columbia
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I last stayed here over ten years ago, and it hasn't changed, for better or worse. There is not good noise suppression between rooms, so you hear your neighbors beside you and above you. The brunch buffet, though, is nice, though it costs to much (an insane 350 pesos per person). I was also upset that they tried to charge... More 

Helpful?
Thank Chris T
San Diego, California, United States
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Its a nice hotel, very popular, you are right across from the Angel so for pictures is awesome. Nice rooms. Safe to walk around. They do charge you for everything, I got to the airport early morning so I had to check in early and they charge you by the time frame... I paid $75 dollars to get to my... More 

Helpful?
Thank CarmenVelascoSQI
Elizabeth P, Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Carmen, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. More 

New Delhi, India
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Travelled on busniess and stayed a few nights at this hotel. Its a popular business hotel, in the prime location. Rooms are fine, and equipped with required amenities. View of reforma is good from some rooms. In-room dining has limited options. Buffet spread in Restaurant is good, though options are less. Other restaurants in hotel are good. Small Swimmimg pool... More 

Helpful?
Thank PushkinBansal
Elizabeth P, Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

Prague, Czech Republic
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

To be honest, I was a bit disappointed about the entire hotel, but when I saw, that their official ranking is 4 stars, I can´t complain at all. Staff is friendly, no doubt: Hotel itself has a bit strange structure and the lobby seems to be open to everyone, especially on weekends...The lobby appears more to be a waiting area... More 

Helpful?
Thank ManuelJimenezAlonso
Elizabeth P, Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Manuel, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our elevator and Internet services didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. More 

Gloucester, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for 6 nights while I was travelling on business, so it was important to stay somewhere where I could feel comfortable due to the length of my stay. Comfortable room, excellent food, friendly staff and reliable internet which was everything I need to ensure I have a good stay.

Helpful?
Thank Adriana S
Elizabeth P, Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Adriana, Thank you for review, it is a pleasure to make you feel like home during your stay. We hope to be part of your future trips. More 

Sao Paulo, SP
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at this hotel for 4 nights during a business trip. It was very convenient for me given my agenda for the week. Because it is steps away from the US Consulate, the security around gives you more comfortable in terms of walk on the streets around by the end of the day/nights. The service in the hotel is... More 

Helpful?
Thank Ricardo82ss
Elizabeth P, Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Ricardo, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one. We look forward to welcoming you back to the hotel in the near future. More 

Level Contributor
11 reviews
5 of 5 stars Reviewed 3 weeks ago

On Reforma Ave., which makes this hotel ideally located, with connections to most points in the city, specially the airport. The hotel itself is very comfortable. A wide room with plenty of amenities, made for a nice, quiet stay.

Helpful?
Thank Eric R
Elizabeth P, Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Eric, I appreciate your positive feedback about our hotel. Hope to host you soon. More 

New York City, New York
Level Contributor
149 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed there for a conference and was pleased with the hotel. They have 2 restaurants that serve breakfast, one slightly more formal than the other but both fine. They also have a Starbucks on site. They have a good sized business center and printers that actually work for people who wish to use the computers next to the lobby... More 

Helpful?
Thank Camila120428
Elizabeth P, Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Camila, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to Mexico City soon, don't hesitate to call us. More 

Ottawa, Ontario
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you are at the outside front of the Sheraton and want a taxi the Sheraton staff will put you in one of the unmarked cars waiting there to act as a taxi. They are nice cars but don't have a meter, our driver was fairly rude and impatient too. We wanted to go to Thai Gardens restaurant, the driver... More 

Helpful?
2 Thank Love4Scuba
Elizabeth P, Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Traveler, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that somethings did not meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Strategically located on Mexico City's financial district, across the Angel of Independence. 755 Rooms, including 67 suites and 5 penthouses. All rooms features Sweet Sleeper Beds and Wireless Internet Access. 2 Restaurants: Amici and Manhattan Deli. 1 Mexican Bar: Jorongo with a tradicional Mariachi Lobby bar & Sushi bar Parking Area Pet Friendly More than twenty rooms for events and parties. Sheraton Maria Isabel offers a bussiness center area with Link-Sheraton Tecnology by Microsoft. The hotel has been repeatedly awarded the Four Diamond rating by the AAA. ... more   less 

Additional Information about Sheraton Mexico City Maria Isabel Hotel

Address: Paseo de la Reforma 325, Col. Cuauhtemoc | Distrito Federal, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $111 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Mexico City Maria Isabel Hotel 4*
Number of rooms: 755
Reservation Options:
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Also Known As:
Sheraton Maria Isabel Hotel
Sheraton Mexico City Maria Isabel Hotel
Mexico City Sheraton
Hotel Style:
#25 Family Hotel in Mexico City
#25 Luxury Hotel in Mexico City
#32 Romantic Hotel in Mexico City
#55 Business Hotel in Mexico City
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