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Sheraton Mexico City Maria Isabel Hotel

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Sheraton Mexico City Maria Isabel Hotel
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1,205 Reviews from our TripAdvisor Community

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Showing 718: English reviews
Henley-on-Thames, United Kingdom
Level Contributor
285 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed today NEW via mobile

Stayed here on business for 3 nights. Good location. Public areas very good, nice bar area. Rooms whilst spotlessly clean are very tired. My room 1861 had a jammed sliding door on the wardrobe so only half was useable. TV wouldn't turn on. Worst of all with a 5 am departure for the airport there was no hot water in... More 

Helpful?
Thank Martynjw
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

Reservations made by Booking.com mid August for 4 couples' trip late September. All confirmed. Unbelievably rude person at reception 9/26, Viera, said upon arrival: I can't find any reservations, the hotel is full; and she turned away. A true Halloween vitch in the best sense of the word, although missing a "w" or perhaps a "b"! Proof of reservations in... More 

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1 Thank mike alexis k
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I stayed here for one month in September, which she worked across the street. The location was excellent, and safe. Tons of events go on around there. The staff were excellent, and spoke English/Spanish. The only thing that I was disappointed with was the price for food/beverage on site. An example would be a traditional American breakfast... More 

Helpful?
Thank Kyle B
Chicago, Illinois
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sheraton Maria Isabel is a traditional hotel with great location facing the Angel of Reforma Avenue, close to financial district, Historic district etc. The rooms are a little dated and the AC did not work property. I would say the whole Hotel has issues with their AC. Breakfast service and quality was really good, their Breakfast Buffet was the... More 

Helpful?
Thank Aquiles R
Paris, France
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in 2 rooms with my family for 3 days. Staff is extremely helpful since the moment you get off the car helping you with the luggage, through the check in and during your stay. The hotel has just one of the best locations in the city (next to USA embassy and in the heart of reforma avenue) the... More 

Helpful?
Thank 214285mar
Makati, Philippines
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Sheraton in Mexico City is an old hotel. It could be that we were billeted at the old wing. But the woods that lined the hotel are still elegant. The lobby is wide and comfortable. It' s a busy hotel with many businessmen staying but we were tourists. Only thing I didn't agree with was we had to pay for... More 

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Thank seedoris
Bellano, Italy
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was two nights at this hotel, very nice, clean, well organized. very professional and friendly staff, in the town center convenient for each shift. I recommend it for both business and leisure travelers alike. excellent also the spa, the gym. good Mexican restaurant within the hotel, well soundproofed rooms spacious and very clean. just steps from the pink zone... More 

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Thank 1964robertobe
Munich
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An excellent property, very centrally located. Rooms are comfortable and clean, a better then expected Sheraton standard. Staff is very friendly and service is outstanding. Great for business travelers.

Helpful?
Thank BoboandMimi
San Jose, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel twice a year on business. Rooms are comfortable, service is good, nice bar and a reasonable price. On my most recent visit I accidentally left some unwashed laundry in the room. I called and arranged to pick it up 2 hours later. Amazingly when I called in to collect it they had managed to launder... More 

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Thank SJCATraveller
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very nice room, comfortable bed, in a great location (Reforma), I had room service, a club sandwich and a vanilla milkshake sandwich was good but the milkshake is definitely not what you would expect. Friendly check in and check out process.

Helpful?
Thank Ernesto B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Strategically located on Mexico City's financial district, across the Angel of Independence. 755 Rooms, including 67 suites and 5 penthouses. All rooms features Sweet Sleeper Beds and Wireless Internet Access. 2 Restaurants: Amici and Manhattan Deli. 1 Mexican Bar: Jorongo with a tradicional Mariachi Lobby bar & Sushi bar Parking Area Pet Friendly More than twenty rooms for events and parties. Sheraton Maria Isabel offers a bussiness center area with Link-Sheraton Tecnology by Microsoft. The hotel has been repeatedly awarded the Four Diamond rating by the AAA. ... more   less 

Additional Information about Sheraton Mexico City Maria Isabel Hotel

Address: Avenida Paseo de La Reforma 325 | Distrito Federal, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $112 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Mexico City Maria Isabel Hotel 4*
Number of rooms: 755
Reservation Options:
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Also Known As:
Sheraton Maria Isabel Hotel
Sheraton Mexico City Maria Isabel Hotel
Mexico City Sheraton
Hotel Style:
#23 Luxury Hotel in Mexico City
#24 Family Hotel in Mexico City
#31 Romantic Hotel in Mexico City
#53 Business Hotel in Mexico City
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