We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Mexico City Maria Isabel Hotel

Save
Share
Avenida Paseo de La Reforma 325 Col. Cuauhtemoc, Mexico City 06500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Sheraton.com
$144
View Deal
Hurb
$215
$118
View Deal
SAVE $97
Free cancellation until 07/05/21
Agoda.com
$144
View Deal
eDreams$144
Hotels.com$144
StayForLong$215
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (891)
Room & Suite (392)
Dining (122)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 09/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Mexico City Maria Isabel Hotel
Updated 09/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#54 of 415 hotels in Mexico City
Location
Cleanliness
Service
Value
Travelers' Choice
Sheraton Mexico City Maria Isabel Hotel is perfectly located in Mexico City's financial district, across from the Angel of Independence. Our elegant hotel in Mexico City offers 756 Rooms, including 67 suites and 5 penthouses. All guest rooms features Sheraton Signature Beds and Wireless Internet Access. Services and amenities at our hotel include: 2 Restaurants: Amici and Manhattan Deli. 1 Mexican Bar: Jorongo with a tradicional Mariachi Lobby bar & Sushi bar Parking Area Pet Friendly More than twenty rooms for events and parties. Sheraton Mexico City Maria Isabel offers a business center area with Link-Sheraton Technology by Microsoft. Our hotel has been repeatedly awarded the Three Diamond rating by the AAA.
Read more
Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Airport transportation
Paid private parking on-site
Free wifi in the business center
Paid wifi
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Body wrap
Facial treatments
Hand massage
Head massage
Massage
Neck massage
Salon
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Blackout curtains
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Unlock Member Rates!

Location

Full view
97Great for walkers
Grade: 97 out of 100
230Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
2,000Reviews47Q+A100Room tips
Traveler rating
  • 735
  • 714
  • 361
  • 127
  • 63
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Joseph Ryan wrote a review Dec 2020
Seattle, Washington42 contributions20 helpful votes
I spent a week recently in MXDC including one night at the W, one night at the Marriott, and five nights at the Sheraton. I was a little unsure given the slightly lower rating on the Marriott app, but I could not be more satisfied with the staff and my stay here. As a Platinum, I was upgraded to a lovely suite + executive lounge access. The suite was MASSIVE, with 2BA and a nice Bose sound system in the room, as well as a lovely view of the Angel of Independence. The housekeeping serviced my room daily, and I was brought items very quickly when I needed them. Everyone I encountered was friendly, responsive, and very knowledgeable about the current COVID situation in CDMX. You really can't beat this location either, as you're walking distance to Polanco & Chapultepec Park. I would imagine this would also be a great location when nightlife starts back up again. It's also not an unreasonable flat walk to Zocalo. Breakfast menu is a bit limited, but the food is wonderful as is the service and staff. The executive lounge also did a good job of providing free apps in the evening along with their house wine. I do look forward to staying here again!
Read more
Date of stay: December 2020
Location
Service
Sleep Quality
Helpful
Share
Response from Duryodhana Ramírez de Arellano, Otro at Sheraton Mexico City Maria Isabel Hotel
Responded 1 week ago
Dear Joseph C Thank you for taking the time to share your valuable comment with us, for the entire team of Sheraton Mexico City Maria Isabel Hotel , it’s a pleasure to know that we made you feel at home, we always attempt the excellence in our service. It is good to know that you were able to enjoy our amazing view of Paseo de la Reforma. We want to thank you for belonging to our Marriott Bonvoy loyalty program, with which you can enjoy different benefits. We will pass your comments with the corresponding department to continue improving and on your next visit; you can enjoy the dishes, which the kitchen team prepares with the best recipes. We hope to have you back soon with us. Best regards Duryodhana Ramirez de Arellano Quality Representative
Read more
Sundncr wrote a review Nov 2020
Washington DC, District of Columbia889 contributions280 helpful votes
This Sheraton hotel is located just beside the US Embassy and on the other side of street from Zona Rosa. So, it is very well located and pretty safe to walk around. There seemed to be plenty of security at all times of the day and night. The staff very friendly. Reception upgraded me because I am a Platinum member. Liked that. The hotel is a high rise and views were not bad from my room. COVID procedures were well observed with temperature checks at the entrance. You can reach this hotel in about 20 minutes using a taxi from the airport. Currently, most of the hotel facilities are closed due to COVID. Zona Rosa across the street also closed around 10 PM. There is a street with great restaurants behind the hotel. The Zocalo/Historical plaza is about 10 minutes drive. The independence monument is in front of the hotel. Stayed here for the weekend to explore Mexico City and visit Puebla.
Read more
Date of stay: November 2020
Location
Cleanliness
Helpful
Share
Response from Duryodhana Ramírez de Arellano, Otro at Sheraton Mexico City Maria Isabel Hotel
Responded 1 week ago
Dear Sundncr Thank you for taking the time to share your comment with the community traveler of TripAdvisor , its a pleasure to know that you had a great experience at Sheraton Mexico City Maria Isabel Hotel. For the entire Sheraton family it is very important that our guests feel protected at all, and know that we have achieved it with you, it makes us very happy. We want to thank you for being part of our Marriott Bonvoy loyalty program, with which you can enjoy many benefits, such as the upgrade that my colleagues at the reception gave you; The location of our Hotel is really privileged for having such beautiful places near us, on your next visit you can go to the Concierge module, I am sure they will have the best recommendations for you. We hope to have you with us again. Best regards Duryodhana Ramirez de Arellano Quality Representative
Read more
JohnPVR wrote a review Oct 2020
Puerto Vallarta, Mexico10 contributions10 helpful votes
+1
Did a long weekend in Mexico City and opted for the Sheraton primarily because of location and Bonvoy benefits....spouse is a lifetime Titanium member so it's a big plus. The hotel is older but beautifully maintained. Very clean, too. And the location on Reforma near La Condesa, Roma Norte, the park, Polanco and Zona Rosa (and even Centro) is really a huge plus. The young man who checked us in (and out) was delightful, professional and a credit to the hotel. Wait a hotel front desk staffer should be, in fact, and I say this as a former luxury hotel manager. We received an upgrade to a suite (1422) and it was very large...two rooms opened in middle, with one bedroom and the other living area. It was perfect! Breakfast in the restaurant was excellent, too, and the staff was quite pleasant each of the mornings we dined there. The Sheraton Club was still closed due to Covid-19 restrictions but we were told the opening was imminent. We'll check it out next time. And since I mentioned Covid, the staff was doing a super job in following the CDMX guidelines. Overall a great stay. Bravo, Sheraton.
Read more
Date of stay: October 2020
Value
Cleanliness
Service
Room Tip: We loved the corner room facing the US Embassy, with a view of the Angel of Independence as well.
See more room tips
2 Helpful votes
Helpful
Share
Response from Duryodhana Ramírez de Arellano, Otro at Sheraton Mexico City Maria Isabel Hotel
Responded 1 week ago
Dear JohnPVR It is a pleasure for the entire team of Sheraton Mexico City Maria Isabel Hotel to know that you were able to enjoy our facilities, we want to thank you for being a member of our Marriott Bonvoy Loyalty program, with which you can have many benefits around the world. We hope that for your next visit, it is already open the Sheraton Club, so that you can enjoy the wonderful view of Paseo de la Reforma. Thank you for being part of this great family, we will be delighted to welcome you when your plans bring you back to Mexico City. Duryodhana Ramirez de Arellano Quality Representative
Read more
Maps1109711497 wrote a review Oct 2020
Geneva, Switzerland5 contributions1 helpful vote
Location: The hotel's location is as good as it gets, right between the US Embassy and the Angel de la Independencia in a very nice neighbourhood (Col. Cuauhtémoc) where you can find quaint cafes, traditional cantinas, tacos stalls and Japanese restaurants all located right next to each other. The hotel is also located a short drive away (or if you feel like walking along Paseo de la Reforma you can do so as well) to the Centro Histórico, Polanco, Juárez/Zona Rosa, Condesa and Chapultepec. Service staff: Excellent service throughout the hotel. A special thanks to the concierges, Oscar and Lilia, for making my life easier by providing the latest info on local buses to visit nearby colonial cities. Bedroom: I'm subtracting one star because the bathroom didn't seem to have been properly cleaned (ie. stains in the toilet seat). The view was amazing though, and I highly recommend to opt for a room with a view of Reforma Ave.
Read more
Date of stay: October 2020
1 Helpful vote
Helpful
Share
Response from Joseluis Rios, Otro at Sheraton Mexico City Maria Isabel Hotel
Responded Oct 7, 2020
Dear Maps1109711497 Thank you for sharing with the Global Travelers Community of TripAdvisor your comments about your recent visit to our hotel. We are glad to know that your really could enjoy our unique location, and our heritage of service and warm. We honor that promise since almost 60 years ago. On the special topic you took, that made us lose one bubble, we are taking action right away to fix this kind of issues and provide you the Full best experience on every visit to our hotel. We will delighted to hear about you very soon, and see you here, your home in Mexico City, Best regards. Be Safe. Joseluis Rios QA Manager
Read more
Nancy N wrote a review Aug 2020
California25 contributions10 helpful votes
I love this Sheraton, it has a very central location and I love the employees everyone was so nice specially Daniela in the front desk, she was so helpful and went the extra mile to make our stay even lovelier. They’re always checking temperatures I felt very safe
Read more
Date of stay: August 2020Trip type: Traveled as a couple
Helpful
Share
Response from Duryodhana Ramírez de Arellano, Otro at Sheraton Mexico City Maria Isabel Hotel
Responded Aug 17, 2020
Dear nancyn190 Thank you very much for taking the time to share your valuable comment with the community traveler of TripAdvisor. For the great family of Sheraton Mexico City Maria Isabel it’s a pleasure to know that we were able to make your stay with us a moment worth remembering, remember that we have the highest cleaning standards and we follow all sanitary measures so that our guests feel safe, without losing the essence of our excellent service. We will gladly share your comments with the corresponding department, I am sure that Daniela will be delighted to know that she was able to make your stay a memorable experience. We hope to have you back with us soon; we will be delighted to welcome you back. Duryodhana Ramirez de Arellano Quality Representative
Read more
Previous
PRICE RANGE
$104 - $264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton maria isabel hotel, sheraton mexico city, mexico city sheraton
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityCuauhtemoc / Reforma / Zona Rosa / Lomas de Chapultepec 5 / Cuauhtémoc District
NUMBER OF ROOMS
756
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sheraton Mexico City Maria Isabel Hotel
Which popular attractions are close to Sheraton Mexico City Maria Isabel Hotel?
Nearby attractions include Zona Rosa (0.3 miles), Ambarte (0.3 miles), and Plaza del Angel Centro de Anticuarios (0.2 miles).
What are some of the property amenities at Sheraton Mexico City Maria Isabel Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Mexico City Maria Isabel Hotel?
Top room amenities include a flat screen TV, an additional bathroom, and a bidet.
What food & drink options are available at Sheraton Mexico City Maria Isabel Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Mexico City Maria Isabel Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Sheraton Mexico City Maria Isabel Hotel?
Conveniently located restaurants include La Mansion Marriott Reforma Steakhouse, Condimento Restaurant, and Almara.
Are there opportunities to exercise at Sheraton Mexico City Maria Isabel Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sheraton Mexico City Maria Isabel Hotel have an airport shuttle?
Yes, Sheraton Mexico City Maria Isabel Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Mexico City Maria Isabel Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Mexico City Maria Isabel Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Mexico City Maria Isabel Hotel?
The staff speaks multiple languages, including English, Spanish, and French.