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Sheraton Mexico City Maria Isabel Hotel

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Sheraton Mexico City Maria Isabel Hotel
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1,197 Reviews from our TripAdvisor Community

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Showing 715: English reviews
Chicago, Illinois
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Sheraton Maria Isabel is a traditional hotel with great location facing the Angel of Reforma Avenue, close to financial district, Historic district etc. The rooms are a little dated and the AC did not work property. I would say the whole Hotel has issues with their AC. Breakfast service and quality was really good, their Breakfast Buffet was the... More 

Helpful?
Thank Aquiles R
Paris, France
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed in 2 rooms with my family for 3 days. Staff is extremely helpful since the moment you get off the car helping you with the luggage, through the check in and during your stay. The hotel has just one of the best locations in the city (next to USA embassy and in the heart of reforma avenue) the... More 

Helpful?
Thank 214285mar
Makati, Philippines
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Sheraton in Mexico City is an old hotel. It could be that we were billeted at the old wing. But the woods that lined the hotel are still elegant. The lobby is wide and comfortable. It' s a busy hotel with many businessmen staying but we were tourists. Only thing I didn't agree with was we had to pay for... More 

Helpful?
Thank seedoris
Bellano, Italy
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I was two nights at this hotel, very nice, clean, well organized. very professional and friendly staff, in the town center convenient for each shift. I recommend it for both business and leisure travelers alike. excellent also the spa, the gym. good Mexican restaurant within the hotel, well soundproofed rooms spacious and very clean. just steps from the pink zone... More 

Helpful?
Thank 1964robertobe
Munich
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

An excellent property, very centrally located. Rooms are comfortable and clean, a better then expected Sheraton standard. Staff is very friendly and service is outstanding. Great for business travelers.

Helpful?
Thank BoboandMimi
San Jose, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stay at this hotel twice a year on business. Rooms are comfortable, service is good, nice bar and a reasonable price. On my most recent visit I accidentally left some unwashed laundry in the room. I called and arranged to pick it up 2 hours later. Amazingly when I called in to collect it they had managed to launder... More 

Helpful?
Thank SJCATraveller
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very nice room, comfortable bed, in a great location (Reforma), I had room service, a club sandwich and a vanilla milkshake sandwich was good but the milkshake is definitely not what you would expect. Friendly check in and check out process.

Helpful?
Thank Ernesto B
London, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff were friendly and welcoming and the facilities as one would expect - open-air swimming pool, business centre, a bank of terminals in a bar, good conference facilities, etc. The breakfast service was excellent (it was nice to have different fruits on different days) and being guided to a table was helpful and practical. So why not award it... More 

Helpful?
Thank marinel84
Chicago, Illinois
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed 3 nights while on a business trip and found this hotel to meet my needs pretty well. I was working long hours so room service was used more than I would have wished, but thankfully the food and service was very good - fast and friendly. I also liked the bar and lounge area where I was well... More 

Helpful?
Thank casualcharacter
Elizabeth P, Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. More 

Mexicali, Mexico
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Probably one of the best hotel locations in Mexico City, is just halfway through all the attractions in the city. Although is usually very busy due to the US embassy next door. I'm an SPG member and was still charged for WiFI.

Helpful?
1 Thank elbishop
Elizabeth P, Manager at Sheraton Mexico City Maria Isabel Hotel, responded to this review

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Strategically located on Mexico City's financial district, across the Angel of Independence. 755 Rooms, including 67 suites and 5 penthouses. All rooms features Sweet Sleeper Beds and Wireless Internet Access. 2 Restaurants: Amici and Manhattan Deli. 1 Mexican Bar: Jorongo with a tradicional Mariachi Lobby bar & Sushi bar Parking Area Pet Friendly More than twenty rooms for events and parties. Sheraton Maria Isabel offers a bussiness center area with Link-Sheraton Tecnology by Microsoft. The hotel has been repeatedly awarded the Four Diamond rating by the AAA. ... more   less 

Additional Information about Sheraton Mexico City Maria Isabel Hotel

Address: Avenida Paseo de La Reforma 325 | Distrito Federal, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $112 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Mexico City Maria Isabel Hotel 4*
Number of rooms: 755
Reservation Options:
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Also Known As:
Sheraton Maria Isabel Hotel
Sheraton Mexico City Maria Isabel Hotel
Mexico City Sheraton
Hotel Style:
#22 Luxury Hotel in Mexico City
#25 Family Hotel in Mexico City
#32 Romantic Hotel in Mexico City
#54 Business Hotel in Mexico City
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