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NH Collection Mexico City Reforma

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NH Collection Mexico City Reforma
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1,242 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Seattle, Washington
Level Contributor
83 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is located very centrally in Zona Rosa. Tons of restaurants, shops, bars, and clubs all within walking distance. CityTours Hop on Hop off bus ticket office is right next to the hotel and pick up stop in front. I loved the junior suite. Lots of windows and spacious as well as a strong air conditioner. What I didn't... More 

Helpful?
Thank In206
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear guest, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in NH Collection Mexico City Reforma. I value immensely your comments as the only way to improve our services and to align with the guests needs. Our main goal is to provide you with an... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for our honeymoon vacation and liked all the staff and their friendly attitude each day:-) over satisfied with the breakfast and service ! Juan and Miguel at the breakfast service , Eric ,on the front desk helped us in every condition;-) thank you very much to all;-)

Helpful?
Thank Ceyicin
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Guest I would like to thank you for the time you took to let us know how was your recent experience at the NH Collection Reforma Hotel in Mexico City, we are very glad to have covered your expectations and have enjoyed our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food... More 

Sao Paulo, SP
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The front desk employees are always changing the agreed fare. Restaurant food is terrible. Restaurant employees are good. Room is really good and it's the only reason to back for it. The location is also good

Helpful?
Thank Marcio S
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear guest, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in NH Collection Reforma Mexico City. I value immensely your comments as the only way to improve our services and to align with the guests needs. I hope to have the opportunity to see you... More 

Puebla, Mexico
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's location is an advantage as it's really close to sightseeing places like the Angel, the funtain of Diana la cazadora, and even the was museum is only flew blocks away. The hotel itself has great services, the staff is amazing and super attentive, the rooms are spacious and if you get the upper floor ones the view from either... More 

Helpful?
Thank Ichechel
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review
Google Translation

Estimado Huésped, Agradezco el tiempo que se tomó en hacernos llegar su comentarios y su sentir al hospedarse en NH... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

No complaints about the hotel at all. Great big rooms, great staff, everything clean, great breakfast, quick bellman and concierge etc. The main streets around the hotel are very loud based on the fact that Mexicans love honking.

Helpful?
Thank Stephan H
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear Guest I would like to thank you for the time you took to let us know how was your recent experience at the NH Collection Reforma Hotel in Mexico City, we are very glad to have covered your expectations and have enjoyed our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food... More 

Bogota, Colombia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is near to the financial and touristic area of Mexico. Is my first time in the city and think is a perfect location for business and tourism. The breakfast are plenty of food and beverage. They have their own bakery so you can enjoy fresh and delicious bread. The rooms are modern and comfortable.

Helpful?
Thank TELLY93
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear guest, I would like to thank you for the time you took to write to us about your recent experience at NH Collection Reforma hotel in Mexico City, I do value your feedback. My team and I would appreciate the opportunity of being able to welcome you back and of being of service to you in the near future.... More 

Mexico City, Mexico
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

For our honeymoon, we booked a "Premium room with terrace", which the website advertised as having a " bathtub". Our first surprise was that there was no such thing as a tub in the entire hotel. We couldn't enjoy our room with a terrace because the rails on which the door ran were damaged, and we were not offered a... More 

Helpful?
Thank Manuel E
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear guest, Thank you for taking the time to share your recent experience NH Collection Reforma Mexico City. Your comments are very important to improve our performance every day. Make sure every detail have been taken to each manager involved. Please accept our deepest apologies for the inconveniences we might cause during your stay with us. We would be very... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

This was my first time in the city and I feel like I couldnt have stayed in a better place. Great staff. Great location. Great amenities. I absolutely loved it. The view is great and the staff makes you feel really welcome and safe.

Review collected in partnership with NH Hotels

Helpful?
Thank 828nancyv
Fernando R, Director General at NH Collection Mexico City Reforma, responded to this review

Dear guest, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in our hotel NH collection Reforma Mexico City. Our main goal is to provide you with an excellent service, quality food and beverages and a comfortable room staying with us. I really appreciate the comments... More 

San Francisco, California
Level Contributor
2 reviews
4 of 5 stars Reviewed August 19, 2016

First of all, the hotel is in a really good location in the Zona Rosa. Walking distance to pretty much everything in the area. Lots of restaurants, shopping, banks, café's, and bars. There is a Metro station a block away and taxis right in front of the hotel. I preferred Uber because it was cheaper and more convenient than a... More 

Helpful?
Thank Barton C
Management response:

First, let me show you my sincere gratitude for taking the time in sending us your review through TripAdvisor and for the trust you have placed in our hotel, by choosing it for your stay at NH Collection Hotel in Mexico City. I really appreciate your comments. On the other hand I assure you that the negative comment like yours... More 

Dominican Republic
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 15, 2016 via mobile

Stayed at this hotel last week for 6 nights and it was great. The rate was very good with breakfast included. The hotel looks very modern, as i have heard it was recently renovated and it looks good. Very clean and nice colors. Room: i had a 4th floor not the best view but i actually did not spend a... More 

Helpful?
Thank Denisse0488
GM_NH_Mexicocity, Gerente at NH Collection Mexico City Reforma, responded to this review

Dear Ms. Denisse Thank you very much for sharing your experience. We hope to return soon to Mexico City. a greeting Conchita Bedoya Gerente Nh Collection Mexico City Reforma c.bedoya@nh-hotels com More 

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Staying in Reforma / Zona Rosa

Neighborhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
NH Collection Mexico City Reforma is ideally situated in the heart of Mexico City in a convenient location for visiting the city's financial, commercial and tourist areas. The main avenues Paseo de la Reforma and Avenida Insurgentes are just steps away, as is the National Museum of Anthropology and History and the main shopping centers. ... more   less 

Additional Information about NH Collection Mexico City Reforma

Address: Calle Liverpool 155 | Zona Rosa, Mexico City 06600, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: $96 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Collection Mexico City Reforma 3.5*
Number of rooms: 306
Reservation Options:
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Also Known As:
Nh Mexico City Hotel Mexico City
Nh Hotels Mexico City
Nh Hotel Mexico City
NH Collection Mexico City Reforma
Hotel Style:
#39 Business Hotel in Mexico City
#43 Family Hotel in Mexico City
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