We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Calle Liverpool 155 Zona Rosa, Mexico City 06600 Mexico
Lowest prices for your stay
Hotel direct offer!GET EXTRA BENEFITS!
Booking.com
$110
No prepayment needed
NH Collection
$110
Destinia.com
$89
Free cancellation until 04/07/23
Expedia.com$110
Hotels.com$110
7Ideas$114
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (676)
Room & Suite (324)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#53 of 477 hotels in Mexico City
Location
4.5
Cleanliness
4.3
Service
4.3
Value
4.1
Travelers' Choice
NH Collection Mexico City Reforma is ideally situated in the heart of Mexico City in a convenient location for visiting the city's financial, commercial and tourist areas. The main avenues Paseo de la Reforma and Avenida Insurgentes are just steps away, as is the National Museum of Anthropology and History and the main shopping centers.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking garage
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:GET EXTRA BENEFITS!

Location

96Great for walkers
Grade: 96 out of 100
229Restaurantswithin 0.3 miles
32Attractionswithin 0.3 miles
1380Reviews33Q+A76Room tips
Traveler rating
  • 766
  • 334
  • 139
  • 64
  • 77
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Ana F wrote a review Mar 19
2 contributions
Ana American Express , recommended this hotel to us, and took care of making the reservation, we arrived on Sunday 12, according to American Express we would have an upgrade room. The person to the from b desk, who attended us upon arrival, after waiting several minutes, not the nicest and profesional person you expect to take care of you. We had an upgrade to a Junior Suite which she did not give us. My wife is a person with disabilities bathroom and shower, do not have the accessories for the and safety of people with disabilities. For two people there was only one set of towels, one of which was dirty, we called several times, and the problem with the towels was not solved as well as other issues .I decided to go down and talk to the manager, which I consider very profesional, she take care all. Thanks to Maria Lazalde. Thanks also to Eric, who made my stay different. The restaurant, which for my concept is a cafeteria, the prices are very high for the type of food as well the breakfast, completely disappointed, better places outside the hotel. Due to the bad experience I had during my stay, I would not uses this Hotel again . I would not recommend it.
Read more
Date of stay: March 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Josh wrote a review Aug 2021
2 contributions
Hotel's Favorite
Our stay in this hotel has been delightful. Excellent customer service, the hotel itself is pretty modern, in the heart of Zona Rosa, close to everything. The accommodations are really nice, rooms are great, with wonderful views and the decoration on point. Restaurant food is delicious. The host Jesus is very kind and caring, and he lead us to the Liverpool Tours office inside the hotel. This tour agency was our daily plan choice by excellence, with too many options to choose, and private tours as well. Our guide was Porfirio, and he did and excellent job, very knowlable of all the landmarks, history, culture and above everything, very respectful and kind. My recommendation, check the tours with the agency first, and all the packages they offer.
Read more
Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Diego Chourrout, Director General at NH Collection Mexico City Reforma
Responded Aug 7, 2021
Dear Mr. Jesus, Thank you for sharing your comments regarding your stay at the NH Collection Mexico City Reforma Hotel, for us it is very valuable to receive feedback from our guests. We are pleased to have exceeded your expectations regarding our service and our warmth, we will send your comments to our team, I am sure that your comments are very valuable to continue working with that same dedication. Thank you very much for giving us the opportunity to welcome you. We hope very soon we will have the opportunity to serve you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
7Pickytraveler7 wrote a review Mar 15
Los Angeles, California5 contributions
The hotel is a great hotel for its value. Great location and great service. The only reason I rated it a 4 instead of a 5 is that the hotel rooms can be a bit noisy due to it’s proximity to nightlife and all the clubs. Also the towels they provide could use some revamping. A bit old. Otherwise everything else is great. Not to mention a waiter we had in the hotel restaurant, Adrian, who served us every time we were there. He should teach a course in hospitality. Great guy.
Read more
Review collected in partnership with NH Hotels
Date of stay: March 2023
Rooms
Cleanliness
Service
Room Tip: If you want a quiet room make sure to ask for it. Rooms are too close to the nightlife outside.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from María Lazalde, Otro at NH Collection Mexico City Reforma
Responded 1 week ago
Dear Allen S, I would like to thank you for the time you took to review your recent experience at the NH Collection Reforma Mexico City , we welcome your feedback and value the assessment of our hotel's installations and services. We are glad you enjoyed our stay and to know that we exceeded your expectations, We will be thrilled to welcome you back at NH Collection Mexico City, Your home away from home! Best! María Lazalde Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Krissytravelkat wrote a review Mar 6
Prague, Czech Republic56 contributions32 helpful votes
Could use friendlier staff, decent location but we booked here to get relaxing sun time but one concierge told me there is a joke about the pool not being open with the sun hits it. Beware of the time of year that you booked. We only got it for a couple of hours from 8am at the end of Feb. Drinks and atmosphere in restaurant bar could be improved.
Read more
Review collected in partnership with NH Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from María Lazalde, Otro at NH Collection Mexico City Reforma
Responded 2 weeks ago
Dear Krissytravelkat, I would like to thank you for the time you took to review your recent experience at the NH Collection Reforma Mexico City , we welcome your feedback and value the assessment of our hotel's installations and services. We are deeply sorry you did not enjoyed your stay, we are aware we have our opportunity areas, nevertheless we are working on them, we would be thrilled to welcome you in the future so you can experience the extraordinary here at NH Collection Mexico City. Reforma, Best! María Lazalde Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David wrote a review Mar 4
Los Angeles, California6 contributions4 helpful votes
The rooms are nice, service is very friendly and the location is great! I would highly recommend staying at this hotel while visiting Mexico City. Also, very convenient to the Metro Insurgentes station and Reforma Boulevard.
Read more
Review collected in partnership with NH Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from María Lazalde, Otro at NH Collection Mexico City Reforma
Responded 2 weeks ago
Dear LADave7, I would like to thank you for the time you took to review your recent experience at the NH Collection Reforma Mexico City , we welcome your feedback and value the assessment of our hotel's installations and services. We are glad you enjoyed our stay and to know that we exceeded your expectations, We will be thrilled to welcome you back at NH Collection Mexico City, Your home away from home! Best! María Lazalde Guest Relations Manager,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PoochyBoy wrote a review Mar 1
11 contributions5 helpful votes
We were here for a cultural visit and did a workshop in the hotel. Cpt Marco Antonio and Mersero Bruno (assistant) were extremely gracious and helpful in our set-up. We were able to deliver a professional and smooth presentation thanks to their attention. We also really enjoyed the elder statesman on the door, Mr. Jesus, who is proud to welcome guests to his beautiful city!
Read more
Date of stay: February 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: Get breakfast included in your stay, it is fast, efficient, and healthy. They have a full...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from María Lazalde, Otro at NH Collection Mexico City Reforma
Responded 3 weeks ago
Estimado PoochuBoy, Agradecemos el tiempo que se tomó en calificar su experiencia en NH Collection Reforma Mexico City para nosotros es muy importante conocer la experiencia de nuestros clientes, Nuestro compromiso siempre es ofrecer una experiencia inolvidable a cada uno de nuestros visitantes, nos da gusto conocer su opinión sobre nuestras instalaciones, una servidora y mi equipo de trabajo agradecemos sus comentarios, deseando poder recibirle próximamente en esta su casa. ¡Saludos!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ilias Chantzakos wrote a review Mar 1
Düsseldorf, Germany195 contributions32 helpful votes
Positive: - Excellent junior suite with an impressive view of Mexico City from the upper floors - Perfect location between Reforma and Roma - Good value for money - Well-heated pool and a small gym - Easy check-in/check-out (you can even select your room during online check-in) - Kind and helpful staff Negative: - I was informed that there is no heating at the hotel, which left the room a bit cold in February :(
Read more
Review collected in partnership with NH Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from María Lazalde, Otro at NH Collection Mexico City Reforma
Responded 3 weeks ago
Estimado Eliashan, Agradecemos el tiempo que se tomó en detallar su experiencia en NH Collection Reforma Mexico City para nosotros es muy importante conocer la experiencia de nuestros huéspedes. Nos agrada saber que disfrutó su estancia con nosotros, somos conscientes sobre las áreas de mejora que tenemos, sin embargo, estamos trabajando en ellos y esperamos recibirlo nuevamente para que usted pueda experimentar dichas mejoras. ¡Estamos para servirle siempre! María Lazalde Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thomas094 wrote a review Feb 2023
Ottawa, Canada37 contributions94 helpful votes
Spent 5 nights hear in February. Check in was a little long due to a reservation issue with the people in front of us. It’s not a luxury hotel. But it’s a nice hotel. Clean. Average rooms. The location makes it a terrific place to stay with everything you can do in the area. Restaurants, bars etc. All in close walking distance. Close to the metro, yes it’s safe, convenient and only 5 pesos and Centro, and Chapultepec park. All great places to visit nearby. The concierges are the best part of this hotel. Incredibly helpful and kind. Always ready to help with any Inquiry. One reason we booked here was to have an outdoor pool. Even though day time temps were ideal for a pool it never gets any sun so was useless and cold. Housekeeping was done everyday. The last couple days we were never left with any bottled water. But I’m sure the front desk would have provided if we asked. We had a front facing balcony room. It’s nice to be able to have your patio door open for fresh air but the balcony itself is very narrow. You don’t have really any room to actually sit there. I’d stay here again if we come to this area.
Read more
Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: Mexico City has a lot of people. Be prepared for lots of traffic. It’s slow and chaotic most of...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from María Lazalde, Otro at NH Collection Mexico City Reforma
Responded 4 weeks ago
Dear Thomas094, I would like to thank you for the time you took to review your recent experience at the NH Collection Reforma Mexico City , we welcome your feedback and value the assessment of our hotel's installations and services. We are glad you enjoyed our stay and to know that we exceeded your expectations, We will be thrilled to welcome you back at NH Collection Mexico City, Your home away from home! Best!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gio Torres wrote a review Jan 2023
London, United Kingdom28 contributions47 helpful votes
Excellent hotel and excellent staff. My room was spotlessly clean and I loved the pool. One of my favorite hotel brands to stay in, to be honest I've stayed in other places and I'm never disappointed wherever I go I know what to expect from the brand.
Read more
Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: There is an amazing Mexican restaurant called “ La casa de Toño” it is a must try if you staying...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from María Lazalde, Otro at NH Collection Mexico City Reforma
Responded Jan 26, 2023
Dear 49giot, I would like to thank you for the time you took to review your recent experience at the NH Collection Reforma Mexico City , we welcome your feedback and value the assessment of our hotel's installations and services. We are glad you enjoyed our stay and to know that we exceeded your expectations, We will be thrilled to welcome you back at NH Collection Mexico City, Your home away from home! Best!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mou M wrote a review Jan 2023
Hotel, was nice, very expensive for what you get. On top of that the clowns wanted USD 45, for checking in 1h earlier, saying it was early check in. Mediocre experience over all. Probably wont come back, better options in the area.
Read more
Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from María Lazalde, Otro at NH Collection Mexico City Reforma
Responded Jan 24, 2023
Dear Moum702, I would like to thank you for the time you took to review your recent experience at the NH Collection Reforma Mexico City , we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in especially before or after a long flight. I am really very sorry for not being able to meet and exceed your expectations this time. I am deeply sorry you decided not to stay with us again, still I would like to invite you once more so I can personalize your stay right from the moment you decide to reserve, Best! María Lazalde Guest Relations Manager lm.lazalde@nh-hotels.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$88 - $131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh mexico city hotel mexico city, nh hotels mexico city, nh hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityJuarez / Reforma / Zona Rosa / Cuauhtémoc District
NUMBER OF ROOMS
306
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

NH COLLECTION MEXICO CITY REFORMA $81 ($̶2̶8̶3̶) - Updated 2023 Prices & Hotel Reviews

Frequently Asked Questions about NH Collection Mexico City Reforma
Which popular attractions are close to NH Collection Mexico City Reforma?
Nearby attractions include Zona Rosa (0.01 miles), Ambarte (0.02 miles), and Plaza del Angel Centro de Anticuarios (0.1 miles).
What are some of the property amenities at NH Collection Mexico City Reforma?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at NH Collection Mexico City Reforma?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Collection Mexico City Reforma?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to NH Collection Mexico City Reforma?
Conveniently located restaurants include La Mansion Marriott Reforma Steakhouse, Balta, and Condimento Restaurant.
Are there opportunities to exercise at NH Collection Mexico City Reforma?
Yes, guests have access to a pool and a fitness center during their stay.
Does NH Collection Mexico City Reforma have airport transportation?
Yes, NH Collection Mexico City Reforma offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at NH Collection Mexico City Reforma?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Collection Mexico City Reforma?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Collection Mexico City Reforma offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Collection Mexico City Reforma?
The staff speaks multiple languages, including English and Spanish.