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Four Seasons Hotel Mexico City

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Avenida Paseo de La Reforma 500 Colonia Juárez, Mexico City 06600 Mexico
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Traveler (775)
Room & Suite (273)
Videos (1)
Certificate of Excellence

About

#26 of 399 hotels in Mexico City
Location
Cleanliness
Service
Value
Certificate of Excellence
A relaxing retreat in the heart of bustling Paseo de la Reforma.
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Room & Suite (273)273
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Patio
Babysitting
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Facial treatments
Full body massage
Makeup services
Manicure
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun terrace
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand movies
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
City View
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
75Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
1,984Reviews29Q+A100Room tips
Traveler rating
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Time of year
Traveler type
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Popular mentions
The Gym Lad wrote a review Mar 2020
St. Catharines, Canada440 contributions43 helpful votes
The Four Seasons are as good as ever, and they never failed to amaze me. The price in this city can be described as excellent value, classic and beautiful architecture, master-level design, each piece of furniture reflects low-key luxury and aesthetic standards. The location is convenient, it’s on the Reforma Avenue, the hotel is less than 1 km from the Museum of Anthropology and the Angel Independence Column. Love to come back one day!
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Date of stay: May 2019Trip type: Traveled solo
2 Helpful votes
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Response from Ian_Ciappara, Director General at Four Seasons Hotel Mexico City
Responded Mar 31, 2020
Dear theguyfromthatonebar: Thank you for your trust and confidence in our service at Four Seasons Mexico City. It was great to learn that you enjoyed all aspects of your stay with us. We hope that you will consider choosing us as your go-to hotel choice in Mexico City whenever you return in the future. It would be an absolute pleasure to host you once more. Best Wishes,
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lliu438551 wrote a review Mar 2020
1 contribution
You had to request everything twice. At 2nd call, staff actually said 1) they did not received email 2) humidifier already sent to room Concierge House Keeping both failed I have never experienced this kind of service worldwide in any hotels. It’s shockingly disappointing.
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Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Ian_Ciappara, General Manager at Four Seasons Hotel Mexico City
Responded Mar 22, 2020
Dear lliu438551, Thank you very much for your constructive comments. I was very saddened to learn that we did not meet your expectations during your stay. I was really sorry to read that we didn't manage to provide you with the service you have come to expect from Four Seasons and I apologize for that. I would like to assure you we constantly strive to achieve the highest level of service and I truly regret that we fell short of our goal with you. I would love to discuss your concerns in more detail in order to make the necessary corrections and avoid future mistakes. Please contact me at ian.ciappara@fourseasons.com, send me your phone number and the best time to reach you. We take your feedback seriously and we hope to have the opportunity to welcome you back to regain your trust and confidence. Warm regards,
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travelfanatic2017 wrote a review Mar 2020
Chicago, Illinois59 contributions13 helpful votes
The Four Seasons never disappoints! Another great stay! Great service as always... we sneaked in the Intercontinental hotel Polanco for some real French cuisine at au Pied de Cochon! We will return as always,
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from Ian_Ciappara, Director General at Four Seasons Hotel Mexico City
Responded Mar 16, 2020
Dear travelfanatic2017: We appreciate your preference for Four Seasons Mexico City and I am very pleased to read that your overall experience at our hotel was a delightful one. We hope to have the opportunity to serve you once again in a near future. Best Regards,
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joellen0713 wrote a review Mar 2020
Connecticut200 contributions36 helpful votes
We stayed here last year and liked it so much we returned again this year. What we love: great location on Paseo de la Reforma, close to Chapultepec Park and the lovely Condesa and Roma neighborhoods; beautiful, enormous interior courtyard which all rooms face and which is a great place to relax and unwind; excellent bar; great service and concierge; large comfortable rooms. If you book in advance rates can be quite reasonable. We love Mexico City and Four Seasons feels like home there to us.
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from Ian_Ciappara, Director General at Four Seasons Hotel Mexico City
Responded Mar 16, 2020
Dear joellen0713: Thank you for your trust and confidence in our service at Four Seasons Mexico City. It was great to learn that you enjoyed all aspects of your stay with us. We hope that you will consider choosing us as your go-to hotel choice in Mexico City whenever you return in the future. It would be an absolute pleasure to host you once more. Best Wishes,
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559ThomasD wrote a review Mar 2020
Nuremberg, Germany187 contributions116 helpful votes
The Four Seasons Mexico City is an Ohexcellent hotel, with a great location on the Reforma Boulevard and a stone-throw away from the park. Our experience with them was seamless from the moment we were met at the airport by the hotel’s arranged car to the moment they dropped us off. The hotel’s team are very friendly. They will greet you upon arrival and often ask if want some extra bottles of water when leaving the hotel (which is a crucial thing as Mexico City’s climate is very dry [humidity levels are around the 20% mark]). The Concierge team are also super. Always friendly and helpful. We booked a trip to Teotihuacan through them and we’re extremely happy with our guide and overall experience. Our room was modern and spacious. The only problem was that the people walking and taking in the hallways were audible in the room so the hotel might want to think about soundproofing the doors. Breakfast was a very pleasant affair. We had the full Mexican buffet which offers lots and lots to choose from, including a live eggs, pancakes and waffles cooking stations. Quality was excellent and service friendly. For those having an early rise (before 6:30am) free apples, Palmiers, coffee and tea are offered at the ‘coffee shop’. The only point of critic that we have is the pool are, which needs a facelift, as it seems that some of the tiles of the pool are coming loose. Overall, we would highly recommend the Four Seasons for anyone visiting Mexico City.
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Date of stay: February 2020Trip type: Traveled with family
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Response from Ian_Ciappara, Director General at Four Seasons Hotel Mexico City
Responded Mar 10, 2020
Dear 559ThomasD: We would like to thank you personally for taking the time to share your commending words following your recent stay with us here at Four Seasons Mexico City. We highly appreciate your business and patronage as well as the opportunity to serve you and to create memorable experiences on every visit. Thank you also for highlighting our gifted staff, we have long known that they are our most important asset and I am very proud of their efforts to extend a consistently professional service to our guests. We look forward to the opportunity of welcoming you back to Mexico City in the future. Best Wishes,
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Previous
PRICE RANGE
$372 - $1,043 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four seasons mexico city hotel mexico city, 4 seasons mexico city, mexico city four seasons
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityJuarez / Reforma / Zona Rosa / Cuauhtémoc District
NUMBER OF ROOMS
240
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about Four Seasons Hotel Mexico City
Which popular attractions are close to Four Seasons Hotel Mexico City?
Nearby attractions include Monumento a los Heroes de la Independencia (0.2 miles), Parque España (0.2 miles), and El Caballito (0.2 miles).
What are some of the property amenities at Four Seasons Hotel Mexico City?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Seasons Hotel Mexico City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel Mexico City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Seasons Hotel Mexico City?
Yes, parking is available to guests.
What are some restaurants close to Four Seasons Hotel Mexico City?
Conveniently located restaurants include Restaurante Diana - The St. Regis Mexico City, Zanaya, and J&G GRILL.
Are there opportunities to exercise at Four Seasons Hotel Mexico City?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Four Seasons Hotel Mexico City have an airport shuttle?
Yes, Four Seasons Hotel Mexico City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Seasons Hotel Mexico City?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Seasons Hotel Mexico City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Seasons Hotel Mexico City?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.