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Four Seasons Hotel Mexico City

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Traveler (625)
Room & Suite (277)
Dining (70)
Overview
  • Excellent77%
  • Very good16%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“luxury hotel”(29 reviews)
“concierge staff”(23 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
Additional information
Offers from Four Seasons Hotel Mexico City
Special Offer: Third Night Free
Hotel packages
Offers from Four Seasons Hotel Mexico City
Special Offer: Third Night Free
Hotel packages
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,652)
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1,272 results
Traveler rating
943
206
75
26
22
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LanguageEnglish
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943
206
75
26
22
Show reviews that mention
All reviewsbeautiful courtyardluxury hotelconcierge staffbusy cityroom servicecar servicechapultepec parkanthropology museumwonderful hotelst regisrooms are largepaseo de la reformafsmexicobeccogymrenovation
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1 - 5 of 1,272 reviews
Reviewed yesterday

The Four Seasons is the perfect hotel for families. The staff is well trained and the facilities are perfect. The location of the property is perfect to move around the city. The staff helped us with visits to museums, restaurants, etc.

Review collected in partnership with Four Seasons
Thank Carlos R
Reviewed 3 days ago

This hotel is one of the best on Reforma. From checking in to the doorman that memorize your name. Amazing. The food, the cafe. Love my stay. The bellmen were extremely nice and helpful. We had the hotel SUV pick us up at the airport....More

1  Thank balvinagirl
Response from Ian_Ciappara, Director General at Four Seasons Hotel Mexico CityResponded yesterday

Dear balvinagirl: Thank you for choosing Four Seasons Mexico City! We are so glad you enjoyed your recent stay with us. We appreciate your recommendation and we hope to welcome you back soon. Best regards,

Reviewed 5 days ago

If you can stay at the Four Seasons, do not hesitate -- it is the most memorable experience. Mexico City itself is a delight but it is made so much better when you can wake up and retire in the Four Seasons. Breakfast in the...More

Thank andrea0819
Response from Ian_Ciappara, Director General at Four Seasons Hotel Mexico CityResponded 3 days ago

Dear andrea0819: Thank you for your trust and confidence in our service at Four Seasons Mexico City. It was great to learn that you enjoyed all aspects of your stay with us. We hope that you will consider choosing us as your go-to hotel choice...More

Reviewed 1 week ago

Upon our arrival here they brought us into the front desk to check in pretty quickly. We were offered an upgrade to a suite for $100 extra per night and it was my wife's birthday gift so I said "why not?" I've stayed at a...More

Thank badfishlbc74
Response from Ian_Ciappara, General Manager at Four Seasons Hotel Mexico CityResponded 5 days ago

Dear badfishlbc74, Thank you very much for your constructive comments. I was very saddened to learn that we did not meet your expectations during your stay. Your thoughts are very helpful to us in our continuous efforts to improve our facilities and service. We want...More

Reviewed 1 week ago

The hotel is nice enough, but not that elegant in design. The internal courtyard garden is a nice touch. The staff are all excellent. The food in the Mexican restaurant and for breakfast ranges from excellent to mediocre. The croissant and mango at breakfast are...More

1  Thank OzEnigma
Response from Ian_Ciappara, General Manager at Four Seasons Hotel Mexico CityResponded 5 days ago

Dear OzEnigma: Thank you for taking the time for writing a review about our hotel. I would like to sincerely apologize for the inconveniences you encountered during your last visit. Your comments about the unfortunate experience you had at our restaurant and bar, do not...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Center with Internet Access
Laundry Service
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$241 - $851 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Mexico City
#7 Business Hotel in Mexico City
#8 Family Hotel in Mexico City
#9 Luxury Hotel in Mexico City
#10 Romantic Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$241 - $851 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Mexico City
#7 Business Hotel in Mexico City
#8 Family Hotel in Mexico City
#9 Luxury Hotel in Mexico City
#10 Romantic Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (625)
Room & Suite (277)
Dining (70)
Pool & Beach (16)
Amenities (44)
Family and Play Areas (6)
Business Center & Event Rooms (3)
Nearby
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars,
boutiques and bistros, Zona Rosa is perfect for those
looking to have a great time to socialize, have fun
and be part of the great LGBT community in Mexico
City. Day or night, it’s possible to spend the entire
time exploring, drinking, dancing and shopping while
being amazed by its classic yet eclectic European
style. Reforma’s luxury hotels and world renowned
...More
Questions & Answers
Ask a question
383marilyn
August 1, 2018|
AnswerShow all 6 answers
Response from Keyhole7 | Reviewed this property |
All rooms face into the courtyard hallway is out to the street
0
Votes
benusaurus
June 9, 2018|
AnswerShow all 5 answers
Response from chuchucoco | Reviewed this property |
You should ask directly to the hotel. The concierge speaks fluent English and always try to be very helpful.
0
Votes
benusaurus
June 9, 2018|
AnswerShow all 3 answers
Response from jdavida2017 | Reviewed this property |
I have no experience with babysitters at this hotel.
0
Votes
Room Tips
"Looking at the courtyard is really nice."
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"Even the normal rooms are spacious."
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"Rooms between ..30 - ...50 are quite a walk from the elevator"
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"go for a room with a courtyard view. Some city views are nice, but most are not as nice as the courtyard."
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