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Wyndham Garden Mexico City Polanco

321 reviews
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Traveler (104)
Room & Suite (126)
Dining (36)
Overview
  • Excellent28%
  • Very good37%
  • Average21%
  • Poor7%
  • Terrible7%
Travelers talk about
Free Wifi
Restaurant
Room Service
Suites
Fitness center
Concierge
Business Center
3.0 Star Hotel
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (321)Write a Review
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1 - 5 of 126 reviews
Hotel's Favorite
Reviewed 2 weeks ago via mobile

Nice and clean. Good location. Near to all places. Friendly and helpful employees. It’s a quiet place. I loved the bed! Very comfy. The water pressure at the shower is excellent. I definitely will come back.

Thank Carmen Rosa C
Response from Jesus J, Gerente at Wyndham Garden Mexico City PolancoResponded 1 week ago

Dear Guest Tank you very much for your comments, we are really happy that you enjoyed your stay with us, we will be glad to see you soon. Best Regards

Reviewed 4 weeks ago via mobile

Very dissapointed with room quality. Room climate doesnt work, holes on hand towls, toilet tank gets stuck, safety deposit box doesnt work, towl rack falling. Front desk service and location is good. Contacted manager by email with no reply.More

Thank danyvoid77
Response from Jesus J, Gerente at Wyndham Garden Mexico City PolancoResponded 3 weeks ago

Dear Guest We regret a lot the situation that tells us, we are working on it to make sure that something similar does not happen again, I hope you can give us a new opportunity to serve you and show you that things do not...More

Reviewed October 2, 2017 via mobile

Stayed here for two nights. It's fairly well located. The neighborhood is safe. Was able to walk alone within blocks feeling safe. Took a bus (1) to Basilica Guadalupe 7 pesos one way. Not bad. Near Chapultepec castle. We actually overpaid for this hotel thru...More

Thank FrustratedWolff
Response from Jesus J, Gerente at Wyndham Garden Mexico City PolancoResponded October 4, 2017

Dear Guest Tank you for your comments, i really apreciate your opinion, we will work in the topics that you are mention and i hope you can come back with us and let us the opportunity to show you our changes. Tank you very much...More

Reviewed September 11, 2017

The interiors are slightly dated.. noticed stains on the carpet drapery. Also asked for the bed sheets to be changed. The location was convenient and the price was reasonable. The rooftop restaurant is convenient. But there's not much to do outside. If I were to...More

1  Thank Bappa R
Response from Jesus J, Gerente at Wyndham Garden Mexico City PolancoResponded October 4, 2017

Dear Guest I really apreciate your comments, we are working in the topics that you are mention to be better every day, i hope you can give us a new oportunity to show you our changes. Tankyou. Regards

Reviewed July 24, 2017 via mobile

I stayed at Wyndham Garden Polanco for three nights and I'm very happy with the hotel. The staff is really friendly and attentive and the location of the hotel couldn't be better, 15-20 minute walk to the heart of La Condesa and same to Avenida...More

Thank Rasmus S
Response from Wyndham_10, General Manager at Wyndham Garden Mexico City PolancoResponded July 27, 2017

Dear Mr. Rasmus Thank you for your comments and recomendations to the hotel and the staff, we really enjoy serving you.It is our pleasure that you have visited our hotel. We hope to come back soon. Best regards Rosario

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Business Center with Internet Access
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Details
Price range
$88 - $209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Details
Price range
$88 - $209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
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Traveler (104)
Room & Suite (126)
Dining (36)
Amenities (32)
Questions & Answers
Ask a question
AndrewIsabel
March 19, 2016|
Answer
Response from 267josephe | Reviewed this property |
Not in the room that I stayed, but perhaps they have and it is issued as necessary.
0
Votes
Victor A
September 11, 2014|
AnswerShow all 5 answers
Response from gurusdakini | Reviewed this property |
Greetings! Same plug. Room upgrade there preferable, street view more quiet. Adios!
0
Votes
Room Tips
"Book a different hotel.. there's plenty of choices"
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"Ask for a high floor for a nice view!"
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"View to the Castle"
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"require a room with an openable window, otherwise it stinks in there"
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