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Holiday Inn Mexico City-Plaza Universidad

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Holiday Inn Mexico City-Plaza Universidad
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145 Reviews from our TripAdvisor Community

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Showing 52: English reviews
WPB, FL
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My cousin booked this hotel for me and I literally checked out of the hotel yesterday. During my stay the staff was excellent! All of them went out of their way to make my family and I special and they were very attentive. First inspection of the room was that it was clean and has a modern look which I... More 

Helpful?
Thank Pris C
Fort Worth, Texas
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 11, 2016 via mobile

Was there for business. Internet was fast and reliable. The blast selection was pretty good but not cheap. Overall it was ok but the location was not great. Nothing really you could walk to. Also, I had requested a king size bed and was told they had oversold king size bedrooms.

Helpful?
Thank Jorge C
IHGService, Guest Relations Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear Jorge C, Thank you for taking the time to write a review about your stay with us. We are happy to know that you found our internet connection to be fast and reliable. On the other hand, we regret that our location fell below your expectations. Reviews like yours are very valuable as they enable us to target areas... More 

california
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 24, 2016

My family are older and have down graded to apartment living so no room for guests. My cousin recommended this hotel as he stays there when traveling to the city and happens to be a couple of blocks from my aunts apartment. Hotel is clean and has all amenities of home. the room we stayed in has a glass partition... More 

Helpful?
Thank chilanga67
Cesar T, Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear guest, Thank you very much for sharing your review, we are glad to know that you would stay with us again, on the other hand I appologize for the issues that you describe, we will look into them to provide a solution. Our guests satisfaction is our commitment and your comments help us to improve our service. We hope... More 

Denver, Colorado, United States
Level Contributor
134 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 5, 2016 via mobile

Nice hotel. Good rooms and comfortable beds. Staff is friendly and breakfast is good as well. This is my second time staying here and I would come back again, it's easy to take a taxi to other areas for meals and sightseeing, the hotel is extremely easy to find and it is safe to walk around the neighborhood for shopping... More 

Helpful?
Thank Scott D
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 23, 2016 via mobile

Good hotel for business purposes. Very close to the Walmart and to shopping malls where you can have dinner in good restaurants. The rooms are good, big and clean. There is no refrigerator, only ice machine in the second floor. Breakfast was not included. Free wifi for guests. There is one bar/ pub right in front of the hotel and... More 

Helpful?
Thank Isabella B
IHGService, Guest Relations Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear Isabella B, Thank you for taking the time to express your thoughts and concerns with us. I am pleased with your kind comments regarding our property. On the other hand, allow me to apologize for any inconvenience you may have experienced due to the noise levels. I appreciate that you have brought these concerns to our attention. Your comments... More 

United States
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 12, 2016

I'm alone in a large room with a king-sized bed and huge closet with a small safe. I have no trouble controlling the temperature, and the bath with a separated toilet is good. It appears to have been designed by someone accustomed to throwing used towels on the floor since no towel racks or hangers are available. That is my... More 

Helpful?
Thank lmontgom
Cesar T, Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear guest, Thank you very much for for sharing your experience with other travellers, we are glad to know that you had a nice stay and that you enjoyed our service and facilities specially our breakfast buffet. We will look into the 'towel racks' comment, it is very important to improve our service. Thank you for your preference. Regards. General... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 1, 2016 via mobile

- USD170.00 per night in a room without a minibar. - 20% of air humidity and there are no amenities to help the client to take care the health and increase the air humidity. - I was travelling 36hours, but They cannot check you in 2 hours in advance, just if you pay a half rate. - Restaurant food heated... More 

Helpful?
Thank Bruno C
IHGService, Guest Relations Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear Bruno C, Thank you for your feedback regarding your stay at Holiday Inn Mexico City Plaza Universidad. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about room cleanliness and the bed. However, we’re sorry we fell below your expectation regarding the air conditioning, food selection and... More 

Faenza, Italy
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 12, 2016

I spent 3 nights in this hotel on May 2015. The rooms were very nice and clean. The restaurant and bar excellent. Service good. The location was good for business but the neighborhood was poor. The rates are fair.

Helpful?
Thank Nicolò D
Cesar T, Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear Nicoló, Thank you very much for your comments, I am glad to know that you enjoyed our service and rooms. We will be looking forward to seeing you soon. Regards, General Manager. More 

Mumbai
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed March 11, 2016

Nice, clean and spacious rooms. Good Location. Good WiFi speed. Nice service and very friendly staff ! They have some amazing spread for breakfast to start your day & I like their different varities of fruits that they have for the breakfast.

Helpful?
Thank asim_shah
Dallas, Texas
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed January 4, 2016

Really nice hotel and great staff. Stayed during the Christmas - New Years week to visit friends and see the local sites. The room and service were great and the staff could not have been nicer for some gringos visiting from the States. We took breakfast every morning with an excellent staff that was very helpful and attentive. The concierge... More 

Helpful?
Thank John M
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
Official Description (provided by the hotel)
Holiday Inn Plaza Universidad, is located in the Southern area of Mexico City, where you can enjoy space and comfort, 18 kilometers from the Benito Juarez International Airport and 5 kilometers from World Trade Center (WTC). ... more   less 

Additional Information about Holiday Inn Mexico City-Plaza Universidad

Address: Calle Parroquia 1056 | Santa Cruz Atoyac, Mexico City 03310, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $86 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Mexico City-Plaza Universidad 3.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Holiday Inn Mexico City-Plaza Universidad Hotel Mexico City
Hotel Style:
#46 Business Hotel in Mexico City
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