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Holiday Inn Mexico City-Plaza Universidad

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Parroquia 1056 | Santa Cruz Atoyac, Mexico City 3310, Mexico
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Holiday Inn Mexico City-Plaza Universidad
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112 Reviews from our TripAdvisor Community

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Dallas, Texas
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 4, 2016

Really nice hotel and great staff. Stayed during the Christmas - New Years week to visit friends and see the local sites. The room and service were great and the staff could not have been nicer for some gringos visiting from the States. We took breakfast every morning with an excellent staff that was very helpful and attentive. The concierge... More 

Helpful?
Thank John M
coral gables
Level Contributor
66 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed December 15, 2015

Went because of the location & good free wifi. Negatives: only two man/woman check-in, so can be slow, just about anyone can walk in the elevators, no real warm water in shower/bathroom, a bit noisy. All in all average.

Helpful?
Thank mbiz
IHGCare, Guest Relations Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear mbiz, Thank you for being our guest and for taking the time to write your review. We are very glad that our location was commendable for your needs and enjoyed our free Wi-fi connection. On the other hand, I would like to apologize for any inconvenience you had at check-in. Rest assured, your comments will be shared with our... More 

Antigua, Guatemala
Level Contributor
64 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 19, 2015

I have mentioned this before, but Mexico City really caters to families. I was so impressed with their Saturday / Sunday morning brunch and in the back of the room was a playroom just for kids. They accommodated everything from food allergies and dietary restrictions and even provided a crib in our room. The location is great and is very... More 

Helpful?
Thank RaCoLifeBalance
Boston, Massachusetts
Level Contributor
138 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed June 21, 2015 via mobile

Good hotel for my business stay. Rooms were good size and clean. Not high end luxury but a very nicely updated comfortable hotel. Traffic wasn't bad at all from the airport at night. Location was near my business meeting and a local contact recommended it. The bartender made my margarita too sweet even after I told him no syrup -... More 

Helpful?
Thank bz007
Mexico
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
4 of 5 stars Reviewed May 29, 2015

I stayed at this hotel recently on a business trip to Mexico City. I was gladly surprised by by this Holiday Inn property. The room was very big and nicely appointed. Check in and Check out were fast. Food was good, not excellent, but there is always something to eat and enjoy at the buffet. I had an early flight... More 

Helpful?
2 Thank El_Josu
New Windsor, New York
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 19, 2015

First, this is not a good location unless you are going to use the metro or you have a meeting in the area. There are not that many places to go to eat and most are chains. It is definitely safe. I thought that the hotel was good. It was clean and the staff were really nice. The rooms were... More 

Helpful?
Thank jml41952
New York
1 review
5 of 5 stars Reviewed May 5, 2015 credit card Amex Card Member Review

Beautiful room, 15' walk to Coyoacan, my favorite neighborhood in the city and a block from subway station. Spotless service and a amazing breakfast. Very friendly staff. Tip: put the "do not disturb" sign on the door before going to bed since they clean the rooms at 8AM!

Helpful?
Thank billyny2002
San Diego, California, United States
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed March 23, 2015

ESPANOL Este hotel ha sido una maravilla para mi y mi grupo de profesionales que llevamos dos semanas aqui. El servicio ha sido excelente, y el restaurante es estupendo tambien. La ubicacion del hotel es bueno si quieres estaer cerca a Coyoacan, UNAM, o San Angel. Hay tres centros comericales muy cerca, y muchos restaurantes cercas tambien. Nosotros regresamos otras... More 

Helpful?
Thank Janice D
Mumbai (Bombay), India
Level Contributor
64 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed January 12, 2015

Its a good hotel with a nice comfortable room. The people at the reception are quite helpful from exchange to cabs and everything you require. I had quite a comfortable stay. The Breakfast is a bit pricey but a good spread.

Helpful?
Thank Globe-Trotter-Sach
IHGCare, Guest Relations Manager at Holiday Inn Mexico City-Plaza Universidad, responded to this review

Dear Globe-Trotter-Sach, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We always strive to provide great service to all of our guests, and it is nice to note that the rooms are well to your standards. Your patronage and... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 22, 2014 via mobile

Really good option if you are looking for accommodation on this area. Some Holiday Inn are above average of what you can find in USA and this is one of them. Rooms are new and clean, people working here are very cordial but the best of all was the Buffet.

Helpful?
Thank Campu81
Questions? Get answers from hotel staff and past guests. Ask a question

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