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City Express Plus Reforma El Angel

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City Express Plus Reforma El Angel
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423 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Lincoln
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is well situated in the square opposite the statue of the Angel. It is modern and the rooms are appropriate for a business stay of 5 nights which mine was. I cannot comment on the value for money as I did not book or pay for the accommodation. The staff could not have been more helpful and friendly.

Helpful?
Thank Annherself
Level Contributor
166 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked this place because of the location, and i was not disappointed about it. What made my stay non comfortable was what happened during it. The hotel lobby looks new. The staff is not very helpful, took me more than 20 minutes to check in even we were the only people in the lobby and even i was showing... More 

Helpful?
Thank Rodrigo C

Travelers are raving about these Mexico City hotels

Rio de Janeiro, RJ
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 22, 2016

Average hotel and correct price for what it's offered. Breakfast standard. Room size standard. No minibar in the room and I forgot to check prior my reservation. Dinner quality average. Good location. Quiet.

Helpful?
Thank JeanK1964
Washington Dc, District Of Columbia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 27, 2016 via mobile

I had a week long business trip in Mexico City and had the pleasure of staying here. The service was amazing the staff went above and beyond with every single encounter. They made awesome recommendations for authentic restaurants , live music venues, and ensured safe transportation around town. On a rainy day one of the front desk staff lent me... More 

Helpful?
Thank sharberryr
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 18, 2016

We booked this hotel for my parents and they stayed for 4 nights. One day they came back to the room and 120 USD were missing from the security box. They handed a formal complain but it was never answered. Staff were never able to look into the matter or give any sort of explanation.

Helpful?
1 Thank Jorge J
Haywards Heath, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 16, 2016 via mobile

I stayed at the Reforma City Express for a week during a business trip. A well situated Hotel with plenty of bars and restaurants nearby. But if your looking to catch up on work at any stage, think again. The suggested free WiFi was awful as I was only able to connect once during the whole week. If it wasn't... More 

Helpful?
Thank jpa9451
Bergamo, Italy
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 8, 2016

Ask for a superior room facing the Angel of the Square and you wont be dissapointed, the view is fantastic, the room is large (dont take standard, too small) and comfortable. The localisation is also nice with plenty safe walking to shops, restaurants, ... 2 bad things: the AC (not working) and above all the breakfast... no choice and few... More 

Helpful?
1 Thank Axeletsharon
Alan T, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Axeletsharon, Thank you for taking the time to share your comments with us further to your visit over Mexico. We’re delighted to know you thoroughly enjoyed your stay, namely due to the excellent service offered by all the colleagues. We’re also glad to know the central location of the hotel, close to shopping and restaurants was convenient for you.... More 

Cambridge, Massachusetts
1 review
3 of 5 stars Reviewed May 1, 2016

Traveled to Mexico City for a conference. The City Express desk staff nice but not efficient. Very spotty wi-fi in the lobby and virtually non-existent in guest room (my biggest complaint). Accommodation was fine given the low cost, compared with the hotel our conference was in (St. Regis). However, the mattress on the bed (no box spring) was extremely hard.... More 

Review collected in partnership with this hotel

Helpful?
Thank irenef412
Germany
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 24, 2016 via mobile

The rooms made not such a clean and nice look, mold were at the ceeling! The smell was strange, could be the mold, but I am not sure! Once staff showed up and sprayed something around between carpet and wall, they could not tell me, if it was poisened or harming health! Breakfast did not meet my expectation at all!... More 

Helpful?
Thank Mahi2012
Alan T, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Mahi2012, Thank you for taking the time to share your comments with us further to your visit over your monthly business trip. We’re delighted to know you thoroughly enjoyed your stay, namely due to the excellent service offered by all the colleagues. Regarding our breakfast please accept my sincere apologies, we are making our best to improve this service... More 

Bucharest, Romania
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 14, 2016

Nice hotel, very good located in a safe area, pretty close to the metro station (Insurgentes) and yummy breakfast. We stayed 3 nights and it was perfect for what we needed. Our only problem was that the windows do not open.

Helpful?
Thank Alina_F_P
Alan T, Guest Relations Manager at City Express Plus Reforma El Angel, responded to this review

Dear Alina_F_P, Thank you for taking the time to share your comments with us further to your visit over your recent trip. We’re delighted to know you thoroughly enjoyed your stay, namely due to the excellent service , the yummy breakfast and the central location close to the metro. Regarding the window, unfortunately for your own safety windows can not... More 

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Staying in Reforma / Zona Rosa

Neighborhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Room Service

Additional Information about City Express Plus Reforma El Angel

Address: Avenida Paseo de La Reforma No. 334 | Col. Juarez, Mexico City 06600, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: $86 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Express Plus Reforma El Angel 2.5*
Number of rooms: 137
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Also Known As:
City Express Reforma El Angel Hotel Mexico City
City Express Plus Reforma El Angel Mexico City
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