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The St. Regis Mexico City

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The St. Regis Mexico City
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800 Reviews from our TripAdvisor Community

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Showing 531: English reviews
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

What a beautiful property, located in a very secure area with shopping centers, restaurants and famous sightseeings around. But what made a difference for my family was the attentive, profesional and bespoke service we received from everyone. Id like to thank Omar and Oswaldo from front desk, Araceli from private dinning and Alejandro from Diana restaurant. They all went above... More 

Helpful?
Thank Wagner M
Houston, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We loved this hotel. We've stayed in quite a few 5 star hotels and this was one of the best. GREAT view in our suite. We had our own butler. Staff was very helpful. One of the front desk girls actually booked an Uber on her account for us. Above and beyond. We are going back in November and will... More 

Helpful?
Thank David C
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I went there to celebrate my dad's birthday and we wanted to have a view of the parade, the food and facilities are the best, notable service from Alfonso and Alberto banquets servers, they were always followed up/ checked on me and my dad, it's this work ethic/customer experience that keeps the credit card coming back to St. Regis Mexico.

Helpful?
Thank mvega16
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Have stayed in Mexico City many times at many places and this has been my favorite. Travelled here for business but would absolutely come back for pleasure. St Regis hotels are consistently creating truly senatorial experiences

Helpful?
Thank Amanda C
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear Amanda C, Thank you for reviewing your experience with us. We are glad to know we're your favorite option in Mexico City, and rest assured we will continue to create new experiences that will elevate your senses. We hope you will visit us again soon. Best regards, More 

Malibu
Level Contributor
96 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stopped in Mexico City for 2 nights for business and am so happy I choose the St Regis! I loved it so much I almost extended another night to enjoy their spa. The staff went above and beyond for customer service. Each room comes with a butler! They will press clothes daily for guests, unpack suitcase, bring coffee etc... More 

Helpful?
1 Thank Michele C
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear Michele C, Greetings from Mexico City! Thank you very much for such a nice review. We wish you would've been able to stay a third night so you could enjoy all both The St. Regis Mexico City and Mexico City have to offer. We loved your comment about us being focused on making guests happy and comfortable, as it... More 

Miami Beach, Florida
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been coming to Mexico City on Business for almost 15 years. Without questionk the St. Regis is the best hotel there---for business or for pleasure trips. The decor is stunning, and the personal butler service at the St. Regis is terrific. The hotel is perfectly located on the Reforma near the US Embassy. View are spectacular, and the... More 

Helpful?
Thank R B
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear R B, Thank you for leaving such a nice review on your experiences with us. We are very happy to read you've had such extraordinary moments with our staff and in the property. We are also glad you mention our location, as it is one of our most important qualities, especially in a city like Mexico City. We hope... More 

Theddingworth, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The St Regis was recommended to me and I was fortunate enough to stay here for business. The hotel is full of charm and character. The staff are very attentive, the butler service is a nice touch and not intrusive. My room was sparklingly clean and it was a lovely surprise when I first entered as the rooms are not... More 

Helpful?
Thank Jo P
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear Jo P, We enjoyed reading your review very much. Our staff is always happy and excited to meet all of our guests needs and wants, while allowing them to be comfortable and feel at home. We are also glad to know you enjoyed diverse areas of The St. Regis Mexico City, as they were all planned with you in... More 

New York City, New York
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Apparently, the St. Regis is the best, most luxurious hotel in Mexico City--and I believe it. Celebrities such as Charlize Theron and Daniel Craig have stayed at this hotel, but that's far from what makes it a celebrity-level hotel. It's because they treat you like one. By all means, I'm nowhere near celebrity status both money and fame-wise. When I... More 

Helpful?
Thank Ian B
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear Ian B, Thank you for such a wonderful review. We started reading the first part of your comment very gladly, however this all turned sour once we read you had had such a bad experience at night due to the construction noise. As you mention, this noise is not caused by us, however we are working closely with the... More 

Miami, Florida
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We came here for a weekend trip for a last minute getaway for myself and my wife. I am a connoisseur and blogger/reviewer of fine hotels and this property definitely fits the bill! The property was beautifully laid out and our room the "executive suite" was excellent. As with any St Regis property we had the pleasure of a butler... More 

Helpful?
1 Thank ViraniMD
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear ViraniMD, Thank you for writing such an incredible review on your experience with us. We are very glad to read you loved the property, and were especially thrilled to read your comments on La Table Krug. We have taken note of your comments regarding the spa, and have shared them with the team responsible for Remède Spa, and they... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband, children (6, 4, 2) and I had a wonderful vacation time staying at St. Regis hotels. First we went to Mexico DF and then to Punta Mita. In both hotels we feel like kings and queens, the service and amenities were delightful. We remember the waiter, Martin from DF as a very alert of my family needs during... More 

Helpful?
Thank LauraTruj
Mariogggg, Marketing & Social Media Executive at The St. Regis Mexico City, responded to this review

Dear LauraTruj, It fills us with joy to read you and your family had an extraordinary experience with us and with our sister property in Punta Mita. It's great you mention feeling like Queen & Kings, as it is our goal to make every single guest feel like the Queens & Kings they are. We hope you and your family... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurante Diana - The St. Regis Mexico City
Restaurante Diana - The St. Regis Mexico City
Cuisines: Mexican, Gluten Free Options
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away. ... more   less 

Additional Information about The St. Regis Mexico City

Address: Avenida Paseo de La Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: $227 - $696 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Mexico City 5*
Number of rooms: 189
Reservation Options:
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Also Known As:
The St. Regis Mexico City Hotel Mexico City
Hotel Style:
#1 Spa Hotel in Mexico City
#2 Business Hotel in Mexico City
#3 Luxury Hotel in Mexico City
#4 Romantic Hotel in Mexico City
#5 Family Hotel in Mexico City
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