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Avenida Paseo de La Reforma 439 Colonia Cuauhtemoc, Mexico City 06500 Mexico
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Traveler (706)
Room & Suite (434)
Dining (161)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Mexico City
Updated 08/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 456 in Mexico City
Location
4.7
Cleanliness
4.9
Service
4.7
Value
4.4
Travelers' Choice
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel in Mexico City enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico, and the airport is a mere 45 minutes away. Savor seven on-site dining experiences at our hotel, relax in impeccably appointed rooms and make a splash in the indoor pool.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness / spa locker rooms
Bar / lounge
Bicycle rental
Game room
Children Activities (Kid / Family Friendly)
Valet parking
Paid private parking on-site
Wifi
Hot tub
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Wine / champagne
Car hire
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Laundry service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bath / shower
Dining area
Housekeeping
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Kitchenware
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Unlock Member Rates!

Location

Full view
100Great for walkers
Grade: 100 out of 100
128Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
1280Reviews35Q+A100Room tips
Traveler rating
  • 1,012
  • 174
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Time of year
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Popular mentions
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Most Recent
Josh S wrote a review May 14
Chicago, Illinois10 contributions1 helpful vote
Outstanding experience and service throughout our stay. It’s the best option for a luxury stay in CDMX, in large part because of the attentive service. Have stayed here many times over the years and have always had a wonderful experience. The Sunday brunch is festive and a must do whether you stay here or not.
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Date of stay: May 2022Trip type: Traveled
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Response from Adriana Zermeño, Marketing at The St. Regis Mexico City
Responded 1 week ago
Dear Chicagokirby, We thank you for your kind words during your recent stay. We pursue excellence in every aspect of our service and our staff is really prepared to create unique and detailed experiences from the moment you arrive until your departure. We are looking forward to welcoming you back again in a near future with open arms. Cordially, Adriana Zermeño PR Manager
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Chris C wrote a review May 8
1 contribution
I stayed at the St. Regis Mexico City for two nights and thought the hotel was the perfect place to host a corporate event. I ran into Mariana and Santiago from the Sales team who kindly gave me a walkthrough of all their meeting spaces and restaurants. They were kind, informative and graceful. As a sales person myself, I want to congratulate them and hope we can work together soon!
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Date of stay: May 2022Trip type: Traveled
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Response from Adriana Zermeño, Marketing at The St. Regis Mexico City
Responded 1 week ago
Dear ChriscR191ZI, Thank you for taking the time to share your last experience at The St. Regis Mexico City. To offer a service of excellence with the high standards of a St. Regis, we work hard aiming to constantly pursue excellence and elevate the senses of all our distinguished guests. We are delighted to hear Mariana & Santiago showed you our signature St. Regis service, and I will personally pass along your kind words. The whole St. Regis is looking forward to welcoming you back with open arms. Cordially, Adriana Zermeño PR Manager
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Carlos E wrote a review Apr 2022
Glenwood Springs, Colorado4 contributions1 helpful vote
The hotel has a great location and the facilities and rooms are very well maintained. The gem of this hotel is the staff. Every interaction we had over a week long stay was amazing. The Front Desk was always welcoming and polite, Concierge was helpful and informative and the Butlers were incredibly friendly and always willing to be of service. Thank you for an amazing stay!
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Date of stay: April 2022
Location
Service
Sleep Quality
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Response from Adriana Zermeño, Marketing at The St. Regis Mexico City
Responded 4 weeks ago
Dear 851 CarlosE, To offer a service of excellence with the high standards of a St. Regis, we work really hard aiming to constantly pursue excellence and elevate the senses of all our distinguished guests. We are glad to hear our service was an exquisite one. I will pass along your kind words to all the team. We are looking forward to welcoming you back again in a near future with open arms. Cordially, Adriana Zermeño PR Manager
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littlemomma_1955 wrote a review Mar 2022
Puerto Vallarta, Mexico2919 contributions109 helpful votes
I flew in to see my son on a business trip after over 2 years of Covid separation. While I only stayed two nights, I can't say enough lovely things about the accommodations. Our room was located on the back side of the hotel, not on Paseo Reforma but there was a considerable amount of traffic noise on the 7th floor. That said, ear plugs were available on the nightstand for light sleepers. The bathtub was a dream come true. My home in Puerto Vallarta has showers only, so a long soak in a hot tub was so relaxing after a busy day of touring the city. The entire staff was wonderful but a special shout out to the concierge staff. They provided me with a map for jogging in Chapultepec Park, restaurant suggestions, boarding pass assistance and most of all, unlocking our room after checkout when I realized I had forgotten my mobile phone. I'm not sure if I could afford this much luxury for a return visit to CDMX but it would be a distinct pleasure.
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Date of stay: March 2022Trip type: Traveled
Room Tip: The patio restaurant allows smoking, a problem for me with asthma. That said, the staff...
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Response from Adriana Zermeño, Marketing at The St. Regis Mexico City
Responded Apr 4, 2022
Dear littlemomma_1955, We thank you for your kind words during your recent stay. We are glad to hear your stay was above all expectations, at The St. Regis Mexico City we work really hard aiming to create unique experiences for all our guests. We are looking forward to welcoming you back again in a near future with open arms. Cordially, Adriana Zermeño PR Manager
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Guillermo G wrote a review Mar 2022
Tijuana, Mexico1 contribution
I would like to share my story giving a big round of applauses to the entire team with special mention to Mishell, Eduardo Vallin and Ricardo Servin (absolutely kind and awesome people), they made my special day even more special. The care of the hotel is reflected in the smile of the people who cross the doors of the hotel, the aromas and lighting are perfectly care to create the best experiences ever. Is a great memory to stay here and was an excellent choice to enjoy meals, dinners coffees and teas. I highly recommend the hotel for creat special moments for the love ones.
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Date of stay: March 2022
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Response from Adriana Zermeño, Marketing at The St. Regis Mexico City
Responded Apr 4, 2022
Dear Guillermo G, Thank you for taking the time to share your last experience at The St. Regis Mexico City. At The St. Regis Mexico City, we delight each sense at all times, offering a breathtaking atmosphere, enveloping guests in aromas, sounds, and textures that allow us to create an unparalleled experience. It would be my pleasure on passing down your kind words to Mishel, Eduardo & Ricardo for making your stay a memorable one. We are looking forward to welcoming you back again in a near future with open arms. Cordially, Adriana Zermeño PR Manager
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sirmansm wrote a review Mar 2022
New York City, New York74 contributions89 helpful votes
I love the St Regis Mexico City! The service is outstanding and the staff is extremely friendly and helpful. I would highly recommend to hotel to anyone visiting Mexico City. I will most certainly be returning! The experience was wonderful
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Date of stay: September 2021Trip type: Traveled
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Response from Adriana Zermeño, Marketing at The St. Regis Mexico City
Responded Mar 29, 2022
Dear Marcus S, Thank you for taking the time to share your last experience at The St. Regis Mexico City. To offer a service of excellence with the high standards of a St. Regis, we work hard aiming to constantly pursue excellence and elevate the senses of all our distinguished guests, we are delighted to hear you had an amazing experience at the house of Astor and experience our vibrant and unique city. We are looking forward to welcoming you back again in a near future with open arms. Cordially, Adriana Zermeño PR Manager
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IsabellaK wrote a review Mar 2022
Los Angeles, California93 contributions29 helpful votes
Absolutely beautiful property with great potential and amazing service ! However, ran down rooms, broken lights (that I asked 2x to fix) broken and old light switches and plugs, some rooms smell like smoke and mold... make this hotel 2star review. Definitely should have stayed at Ritz Carlton!
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Date of stay: March 2022
Value
Rooms
Service
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Response from Adriana Zermeño, Marketing at The St. Regis Mexico City
Responded Mar 19, 2022
Dear IsabellaKtz, Thank you for taking the time to write about your last experience with us. At The St. Regis Mexico City, we take our guests' comments very seriously, we appreciate for having brought these issues to us, I am personally reviewing the matter with our Director of Engineering, and I apologize for the inconvenience. We hope you can allow us the opportunity to be your home on your next visit to Mexico City and meet all your expectations in an unmatched way. Cordially, Adriana Zermeño PR Manager
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Olivia wrote a review Mar 2022
14 contributions6 helpful votes
This hotel was luxury. The suites are nice, large and with all the amenities you could want including steam showers and large dining room table. The beds are the most comfortable we stayed recently. We loved the foam pillows they brought on top of the down pillows. We haven’t slept as well as we slept here in months. Everything was spotless. The concierge was able to arrange for us some pretty annoying requests (including an emergency custom tuxedo rental and return) on very short notice without ever making it seem like a problem. I won’t get into all the details, but they made absolute magic happen for us on very short notice without ever stressing us out. The room service was top-notch. I think this speaks to the quality of a hotel as room service is often one of the weakest points. Everything was delicious and the kitchen held their own against fancy favorites like Pujol. Breakfast was always lovely. There’s a coffee bar to grab to-go items if you need. The location is nice and were able to walk to the Anthropological Museum. They can easily hail you a cab but Uber is super easy too. There were markets with street food and crafts all along the avenue in front of the hotel which made for fun walking around, Obviously CDMX is huge is you will have to take some cars around. We would absolutely stay at this hotel again and again in CDMX.
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Date of stay: January 2022Trip type: Traveled
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Response from Adriana Zermeño, Marketing at The St. Regis Mexico City
Responded Mar 19, 2022
Dear Oliviatravel4fun, Thank you for taking the time to share your last experience at The St. Regis Mexico City. We are delighted to hear you had an exquisite stay at the house of Astor. At The St. Regis Mexico City we pursue excellence in every aspect of our service. Our staff is really prepared to create unique and detailed experiences from the moment you arrive until your depart. We are looking forward to welcoming you back again in a near future with open arms. Cordially, Adriana Zermeño PR Manager
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Ro C wrote a review Feb 2022
21 contributions17 helpful votes
We visit CDMX once/twice a year and always stay here. The service is one of the best, of all the St Regis hotels we've been too. It's always "allow me", and never "no". The rooms are beautiful, well maintained . Location is very accessible and central to main attractions, as well as trendy neighborhoods w/ great food like Condesa/Roma. Our experience was made especially memorable with the help of Karla at reception, Jorge at Restaurant Diana, Paris the concierge who helped us with tickets for the world cup qualifiers, and our butlers Alex and Ivan who were always helpful and enthusiastic with every request no matter how big or small.
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Date of stay: January 2022
Rooms
Service
Sleep Quality
Room Tip: ask for rooms with view of the Diana fountain
See more room tips
1 Helpful vote
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Response from Adriana Zermeño, Marketing at The St. Regis Mexico City
Responded Mar 9, 2022
Dear roc521, Thank you for taking the time to share your last experience at The St. Regis Mexico City. It is always glad to read that our guests enjoy their stay and that you had an exquisite stay, we also like to thank you for your loyalty, I'll pass along your lovely words to Karla, Jorge, Paris, Alex & Ivan. We will be glad to welcome you back to the house of Astor when your travel plans bring you back to Mexico City. Adriana Zermeño PR Manager
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Yosh wrote a review Jan 2022
Denver, Colorado18 contributions
Everything about the hotel was incredible including Karla Vega at reception, our butler, restaurant, concierge, the room, etc. When we come back to Mexico City, we are most definitely staying at the St. Regis!
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Date of stay: January 2022Trip type: Traveled
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Response from Adriana Zermeño, Marketing at The St. Regis Mexico City
Responded Jan 31, 2022
Dear Yosh E, Thank you for taking the time to share your last experience at The St. Regis Mexico City. To offer a service of excellence with the high standards of a St. Regis, we work hard aiming to constantly pursue excellence and elevate the senses of all our distinguished guests. We are thrilled to hear you had an exquisite stay at the house of Astor, we will pass along your kind words to Karla and all the team. We are looking forward to welcoming you back again in a near future with open arms. Cordially, Adriana Zermeño PR Manager
Read more
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PRICE RANGE
$417 - $955 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis mexico city hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityCuauhtemoc / Cuauhtémoc District
NUMBER OF ROOMS
189
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Frequently Asked Questions about The St. Regis Mexico City
Which popular attractions are close to The St. Regis Mexico City?
Nearby attractions include INTRO Latino (0.2 miles), Casa de Arte, Cinemex (0.2 miles), and AGO Projects (0.2 miles).
What are some of the property amenities at The St. Regis Mexico City?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The St. Regis Mexico City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Mexico City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The St. Regis Mexico City?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The St. Regis Mexico City?
Conveniently located restaurants include Almara, Quebracho Lerma, and Restaurante Diana - The St. Regis Mexico City.
Are there opportunities to exercise at The St. Regis Mexico City?
Yes, guests have access to a pool, a sauna, and locker rooms available in the fitness center during their stay.
Does The St. Regis Mexico City offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The St. Regis Mexico City?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The St. Regis Mexico City?
Many travelers enjoy visiting Historic Center (Centro Historico) (2.1 miles), Metropolitan Cathedral (Catedral Metropolitana) (2.3 miles), and National Palace (2.7 miles).
Does The St. Regis Mexico City have any great views?
Yes, guests often enjoy the park view available here.