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Mexico City Marriott Reforma Hotel

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Mexico City Marriott Reforma Hotel
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983 Reviews from our TripAdvisor Community

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Showing 614: English reviews
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Reviewed 2 days ago NEWvia mobile

I would love to Thank everyone at this hotel. This stay here was Very Exceptional throughout the hotel in all areas was Terrific. I would also like to name some people that made my family stay a Excellent one. Concierge's Andoni Aumada, and Giovanni Torres Bellhop's Saul Baez, Daniel Trujillo Store Clerk Andrea Carbajal and Jason helped me over phone...

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Helpful?
Thank Adrianoel
New York City, New York
Reviewed 3 days ago NEW

Convenient location. Very friendly and helpful staff. We didn't go to the restaurant or bar but looked nice. If you upgrade you have access to a very lovely roof deck. Awesome Spa/pool area. Overall, nothing too over the top, but everything you need.

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Thank LAFreebird
Denver, Colorado, United States
Reviewed 4 days ago NEW

Stayed here for five nights. Before I arrived the concierge attached a limo ride from the hotel at a reasonable cost. Our check in was facilitated by Giovanni of the concierge staff and he became our "go to" guy. He helped with dinner reservations, got us a driver for a full day trip to Puebla, and many other things. He...

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Thank CHP128
MONTREAL
Reviewed 6 days ago NEWvia mobile

Only positive things to say about this hotel: great location, wonderful service, spotless rooms, amazing restaurant! We had a wonderful dinner at la Mansion! Melt in your mouth steak, delicious tacos and guacamole and excellent service from Carlos, who was attentive, friendly and courteous. Just WOW! There are many great restaurants in this beautiful city, however, la Mansion trully deserves...

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Thank LITTLE_BUNNY06
Reviewed 1 week ago via mobile

This is my second stay here and I am a big Marriott fan, but I have now been disappointed 2 times by this place. The people that work here are unfriendly and in helpful, so forget it if you are looking for some assistance or a smile, it will not happen here. Now the room, is in good shape except...

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Helpful?
1Thank Jildac
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Jildac: We are in reference to your last visit with us. For México City Marriott Reforma it is very important to achieve the expectations of our guests and it is very worry some that in this occasion, service received could have been better. We work very closely with our hosts in order to reinforce the values of the chain,...

Reviewed 1 week ago

I've been staying in this hotel 10 times between last year now. But I haven't sat down to review the hotel as a whole yet and since I had a bit of time, I have to say my experience here most of the times it's been Great! Good location, in the center of the City. Rooms are big and clean...

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Thank Jorge H G
Virginia
Reviewed 2 weeks ago via mobile

Did a bit of research before settling on this hotel. I found the location to be perfect, with many sites in easy walking distance and plenty of restaurant choices around the hotel area. The executive lounge on top floor was expansive, including an outdoor area overlooking city.

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Thank KWLV
Reviewed 2 weeks ago via mobile

I've been to this hotel 10 times now. Last year it was fine, but in 2017, they've tanked. The entire floor on 15 (highest for rooms) shakes. When you lay in the bed and try to sleep, you feel rumbles. Manager and staff acknowledge the problem, but are unwilling to swap me to a room I've stayed in before where...

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1Thank Alex C
Marriott_Reforma, Front Office Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Alex C: Thank you very much for contacting us though this media, it is very important for us all your feedback and your loyalty as Gold Elite Marriott Rewards Member. As a follow up to your concern please accept my sincere apologies if we did not have any suite available offer you a second upgrade to your reservation as...

Wiltshire, United Kingdom
Reviewed 3 weeks ago

I stayed here on a work trip - very good location for the centre of the City. Rooms were big and clean. Highly recommend the breakfast buffet - Paola and Alma make the most amazing omelettes to die for :) I'll definitely stay there again

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1Thank James A
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear James A: Thank you for taking the time and sharing your valuable recommendations for future travelers and new visitors. The location of our hotel allows easy access to main tourist sites as well as the perfect location for business and leisure trips. It is very nice to hear that you had the opportunity to take full advantage of these...

Reviewed 3 weeks ago via mobile

Great service here everyone speaks a little English which helps if your Spanish is not all that great. The bartender Edith is amazing she took good care of us the whole weekend here. Also the fish tacos are pretty good as well.

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Thank kao s
Marriott_Reforma, General Manager at Mexico City Marriott Reforma Hotel, responded to this review

Dear Kao s: For us it is a pleasure to receive this kind of comments. Fortunately we are proud of our staff, our biggest asset! We particularly appreciate your recognition of the service our host Edith provided you with. You can sure she will receive your congratulation. Your comments will also be shared with our operation team on the daily...

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Staying in Reforma / Zona Rosa

Neighborhood Profile
Reforma / Zona Rosa
Equipped with some of the best discotheques, bars, boutiques and bistros, Zona Rosa is perfect for those looking to have a great time to socialize, have fun and be part of the great LGBT community in Mexico City. Day or night, it’s possible to spend the entire time exploring, drinking, dancing and shopping while being amazed by its classic yet eclectic European style. Reforma’s luxury hotels and world renowned sculptures such as El Ángel de la Independencia give Paseo de la Reforma a wonderful atmosphere along the corridor, a beautiful place for a long and romantic walk.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mexico City Marriott Reforma Hotel offers the utmost in luxury, convenience and innovation, ideal for business travels and weekend getaways. Our hotel offers quick access to Reforma Avenue, the United States Embassy, the Angel of Independence, the National Museum of Anthropology and Chapultepec Forest, among many others. Our hotel in Mexico City features newly renovated guest rooms' carpet and bedding, spacious marble bathrooms, LCD TVs, safes, high-speed Internet, large desks, ergonomic chairs and soundproof windows. Savor delectable Mexican dishes, prime steaks and expertly crafted cocktails at our on-site restaurants, or enjoy a brisk workout at our modern fitness center with spa services or atrium lap pool with retractable roof. Our Mexico City hotel also features 13,000 square feet of stylish event space, including an auditorium with a capacity of up to 500 guests, perfect for weddings and conferences. Make your upcoming trip absolutely unforgettable. Book a stay at Mexico City Marriott Reforma Hotel today! ... more   less 

Additional Information about Mexico City Marriott Reforma Hotel

Address: Avenida Paseo de La Reforma 276 | Col Juarez, Mexico City 06600, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Reforma / Zona Rosa
Price Range: $127 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mexico City Marriott Reforma Hotel 4*
Number of rooms: 322
Reservation Options:
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Also Known As:
Marriott Mexico City
Mexico City Marriott Reforma Hotel
Hotel Style:
#8 Spa Hotel in Mexico City
#15 Luxury Hotel in Mexico City
#26 Family Hotel in Mexico City
#28 Romantic Hotel in Mexico City
#28 Business Hotel in Mexico City
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Questions & Answers

Here's what travelers have asked, with answers from Mexico City Marriott Reforma Hotel staff and other travelers.
10 questions
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Questions? Get answers from Mexico City Marriott Reforma Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Middle room near the elevator is convenient and quiet.”
 of 5 bubbles CHP128, 4 days ago | Read review
“Odd numbers rooms...”
 of 5 bubbles jorgehg2017, 1 week ago | Read review
“Just say that Mr Cooper recommended the hotel, and you'll get great service!”
 of 5 bubbles IanCooper66, 3 weeks ago | Read review
“try to get the 15 floor which is the executive floor, really nice rooms and view”
 of 5 bubbles Worldtrotter1, 4 weeks ago | Read review
“If you plan on using the gym/pool/sauna frequently, request a 5th floor room. The access to those areas comes from stairs on the 5th floor.”
  • In-room bar...definitely not mini.
 of 5 bubbles 396danieli, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question