Avenida Paseo de La Reforma 276 Col Juárez, Mexico City 06600 Mexico
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About
#35 of 477 hotels in Mexico City
Location
4.6
Cleanliness
4.5
Service
4.3
Value
3.9
Travelers' Choice
GreenLeaders GreenPartner
Mexico City Marriott Reforma Hotel offers the utmost in luxury, convenience and innovation, ideal for business travels and weekend getaways. Our hotel in Mexico City offers quick access to Reforma Avenue, the United States Embassy, the Angel of Independence, the National Museum of Anthropology and Chapultepec Forest, among many others. Our hotel features newly renovated guest rooms' carpet and bedding, spacious marble bathrooms, LCD TVs, safes, high-speed Internet, large desks, ergonomic chairs and soundproof windows. Savor expertly crafted cocktails at our on-site restaurants, or enjoy a brisk workout at our modern fitness center with spa services or atrium lap pool with retractable roof. Our Mexico City hotel also features 13,000 square feet of stylish event space, including an auditorium with a capacity of up to 500 guests, perfect for weddings and conferences. Make your upcoming trip absolutely unforgettable. Book a stay at Mexico City Marriott Reforma Hotel today!
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Property amenities
Parking garage
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Banquet room
Wifi
Paid wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
Spanish
Location
92Great for walkers
Grade: 92 out of 100
212Restaurantswithin 0.3 miles
30Attractionswithin 0.3 miles
Contact
Avenida Paseo de La Reforma 276 Col Juárez, Mexico City 06600 Mexico
Name/address in local language
Getting there
InsurgentesMexico City Metro7 min
SevillaMexico City Metro13 min
Rental CarsSee rental cars from $13/day
2086Reviews20Q+A100Room tips
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Great service and food was good. We got steak and tuna and salad and shared it all. They recommended a few wines with our steak, which was nice. They offer several hot sauces which were fantastic. They offered complimentary small dessert and that just hit the spot. Thank you.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
i was in the hotel restaurant and had dinner i asked the concierge for a taxi to bring me home in a nearby hilton hotel aparemtly the concierge has a side buisness because the taxi he called was not a taxi but some own car it was more than expensive Do not trust the concierge in marriot
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from César Alvarado, General Manager at Mexico City Marriott Reforma Hotel
Responded 2 weeks ago
Dear Odyssey16645583999. Thank you very much for taking the time to share your experience with us. The car service in the hotel is private and are particular cars that don't look like a regular taxi. This service si safe, our concierge staff offer mainly this service for this reason to our guests and clients. We hope to have the oppotunity to attend you in the near future. Cordially Marriott Reforma Mexico City
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We selected this hotel because my husband had points at Marriott hotels and we were extremely pleased by the respect and care the staff showed us. They upgraded our room from a viewless room to the 14th floor with a panorama of the City. They treated us to the Lounge service on the 16th floor with light meals included and the option to sit on the roof deck and have a drink. The Concierge Jorge spoke beautiful English and was extremely helpful in directions and restaurant recommendations. We were conveniently located on a main, tree-lined artery of the City between the Anthropology Museum and the Historic Center. We recommend this hotel for a comfortable stay.
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
Room Tip: Views are on higher floors
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Spent a week at this hotel for a business trip with a group of colleagues. Carlos L, the concierge, was incredibly helpful. He coordinated our daily car services, checked in with us, and ensured we had a safe and enjoyable stay. Hotel is in an excellent location on Reforma. Rooms are clean, gym is a decent size for a city hotel, and all staff were friendly and helpful. The buffet breakfast is very nice with attentive servers. I would absolutely stay here again!
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
We stayed at the Marriot Reforma from Christmas Day to New Year's Day. The location turned out to be great --- between Chapultepec Park to the west and the Historic Center to the east. We rode the Metro bus to Chapultepec and took Ubers or walked to the Historic Center and nearby areas. Arriving on a rainy Christmas Day, we were glad to have reserved a dinner at the hotel's La Mansion steakhouse. We had reserved a room with lounge access, which proved convenient for breakfast, afternoon snacks, water bottles, and a few dinners when we did not want to dine out (i.e. New Year's Eve). The lounge staff was always friendly and supplying us with extra bottles of water and refreshments to go. The lounge has a lovely rooftop area, too. Our room had comfortable beds and a spacious bathroom, but it had no view and was a bit tight between the beds and the desk and TV. However, we appreciated that the extra feather pillows we had requested in advance were in our room upon arrival, and the room was well-cleaned each day. Another review said there was no heat, but our room had controls for both heat and air conditioning. There were many restaurants within walking distance. A couple were on the same block as the side exit to the hotel, including Frutos Prohibidos Copenhague (which was great for breakfast if you don't want the big hotel buffet). There are a lot of restaurants and bars on the next block to the east, Calle Genova, but for a quieter indoor restaurant we loved the super-affordable and good food at La Casa de Tono Zona Rosa a few blocks away. Our family usually arranged our own Uber, which was often cheaper than the taxis that the hotel could summon. However, on New Year's Eve, we wanted to hire an SUV and driver for 8 hours and had great difficulty, as many drivers did not work that day. The hotel staff in front made calls to other hotels to secure a large vehicle and driver and were able to save our plans for the day. Much appreciated! A few days after Christmas, we learned that the main New Year's Eve entertainment for CDMX would be right in front of the hotel! Paseo de la Reforma was blocked off for the hordes of people. Fortunately for us, we could enjoy hearing and (partially) seeing the entertainment from the lounge roof. We had a front view of the fireworks which was quite fun! Had I known in advance, I would have paid more for a corner view room of Paseo de la Reforma. Overall, we found the staff very friendly and our room and lounge very comfortable. I would definitely stay here again.…
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Date of stay: December 2022
Value
Service
Sleep Quality
Room Tip: Room 1222 did not have a good view, but was quiet. Room 414 had a partial view of Paseo La...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
We had a spacious, quiet room with a view over the city. The beds were very comfortable and the hotel is in a great location for nightlife and restaurants. There is also a very well equipped gym, small pool and jacuzzis. The wifi is a bit temperamental (it kept throwing me off). I would definitely stay here again
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: Rooms with a city view are better
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The location of this hotel is superb, especially if you like nightlife. Check in was efficient and the room acceptably, if a little dated. Be aware that at times you can hear the music from the nearby bars, something which didn’t bother me but may be worth keeping in mind. Charging for internet access in 2022 is not acceptable though.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I have never been so humiliated and treated so badly at a hotel, especially a Marriott property, and especially one I had been to several times. I am an Ambassador with Marriott, that means I stay over 100 nights and spend $20,000 USD a year with Marriott; however, I was told I wasn’t able to have a mini bar because they couldn’t guarantee I’d pay for it, WHAT? I was treated below average every step of the way, Club longe, always empty, we were chased down for payment/signature (its free!) the concierge wanted to charge $350 USD for a trip to the pyramids (we Ubered for $123 USD). We were even treated like trash when we tried to use our Marriott QR code for earning points at the bar; we were told (from front desk manager) in this country, Marriott doesn’t honor status (“your status means nothing here”) or partake in Marriott points earnings. This is the first review I’ve ever left - 15 years exclusively staying at Marriott properties and 10 years as a Sodexho employee; I will also leave the same communication with my Ambassador Concierge. I’ll wrap with warning all Bonvoy Members, the Sheraton ( we left mid stay and moved here) is a much more efficient decision, it’s less expensive, same location, better longe food, and service that far exceeds Marriott Reforma.…
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from César Alvarado, General Manager at Mexico City Marriott Reforma Hotel
Responded Jan 5, 2023
Dear 258kathrinaw: Please sincerely accept an apology for the experience you have shared with us while staying at the Mexico City Marriott Reforma Hotel. It is very important for us your satisfaction, and our goal is to meet your expectations. We would love to have the chance to speak with you about that experience you recently had with us. Could you be so kind to contact us directly so we can find a resolution for the comment you gave us. We don’t like our guests to have this kind of experiences during their stay with us. So please if you don’t mind could you email us at hmr.concierge@grupodiestra.com. We would love you to give us a second opportunity to attend you. Waiting for your kind response. Cordially Marriott Reforma Mexico City
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve stayed here twice and it’s been a nice stay both times. I gave the hotel a 4 star rating this time because I was cold in the room and the climate control wouldn’t let me make it warmer. I called the front desk and found out the rooms didn’t have heat. It was cool at night so there were times where it was getting down to 64 Fahrenheit in the room. I eventually asked for another blanket for the bed and I slept fine. Aside from that, this is a really nice hotel with a pretty nice gym. I’d recommend it to anybody.
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Date of stay: December 2022Trip type: Traveled on business
Room Tip: Bring a blanket
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was an excellent hotel! The service was amazing during our stay including the front desk staff, M Club service, and room service. Especially big thanks for fulfilling my pre-check in requests for feather pillows, extra towels, and a blanket…these were all waiting for us in our room when we checked in. The room was very nice and clean. All staff made us feel welcome… and I’m sorry for not knowing Spanish, but they all made us feel this was not an issue during our stay. We will be staying here next time we are in Mexico City!
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
Room Tip: We had a higher non-view room which was very quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$161 - $265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityJuarez / Reforma / Zona Rosa / Cuauhtémoc District
NUMBER OF ROOMS
322
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Claim Your ListingMEXICO CITY MARRIOTT REFORMA HOTEL $120 ($̶3̶0̶5̶) - Updated 2023 Prices & Reviews
Frequently Asked Questions about Mexico City Marriott Reforma Hotel
Which popular attractions are close to Mexico City Marriott Reforma Hotel?
Nearby attractions include Reforma 222 (0.2 miles), Zona Rosa (0.3 miles), and Ambarte (0.3 miles).
What are some of the property amenities at Mexico City Marriott Reforma Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mexico City Marriott Reforma Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mexico City Marriott Reforma Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mexico City Marriott Reforma Hotel?
Yes, a parking garage and secured parking are available to guests.
What are some restaurants close to Mexico City Marriott Reforma Hotel?
Conveniently located restaurants include La Mansion Marriott Reforma Steakhouse, Balta, and Condimento Restaurant.
Are there opportunities to exercise at Mexico City Marriott Reforma Hotel?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Mexico City Marriott Reforma Hotel have airport transportation?
Yes, Mexico City Marriott Reforma Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mexico City Marriott Reforma Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mexico City Marriott Reforma Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mexico City Marriott Reforma Hotel?
Many travelers enjoy visiting Historic Center (Centro Historico) (1.6 miles), Catedral Metropolitana de la Ciudad de México (1.8 miles), and National Palace (2.2 miles).