Avenida Paseo de La Reforma 276 Col Juárez, Mexico City 06600 Mexico
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mexico City Marriott Reforma Hotel
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#28 of 458 in Mexico City
Location
4.6
Cleanliness
4.5
Service
4.3
Value
3.9
GreenLeaders GreenPartner
Mexico City Marriott Reforma Hotel offers the utmost in luxury, convenience and innovation, ideal for business travels and weekend getaways. Our hotel in Mexico City offers quick access to Reforma Avenue, the United States Embassy, the Angel of Independence, the National Museum of Anthropology and Chapultepec Forest, among many others. Our hotel features newly renovated guest rooms' carpet and bedding, spacious marble bathrooms, LCD TVs, safes, high-speed Internet, large desks, ergonomic chairs and soundproof windows. Savor expertly crafted cocktails at our on-site restaurants, or enjoy a brisk workout at our modern fitness center with spa services or atrium lap pool with retractable roof. Our Mexico City hotel also features 13,000 square feet of stylish event space, including an auditorium with a capacity of up to 500 guests, perfect for weddings and conferences. Make your upcoming trip absolutely unforgettable. Book a stay at Mexico City Marriott Reforma Hotel today!
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Property amenities
Parking garage
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Banquet room
Wifi
Paid wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
215Restaurantswithin 0.3 miles
30Attractionswithin 0.3 miles
Contact
Avenida Paseo de La Reforma 276 Col Juárez, Mexico City 06600 Mexico
Name/address in local language
Getting there
InsurgentesMexico City Metro7 min
SevillaMexico City Metro13 min
Rental CarsSee rental cars from $13/day
2054Reviews20Q+A100Room tips
Reviews
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Most Recent
The first room we got had some sewage problem. Every time we flushed the toilet, there was water coming out from the floor tile gap. I asked the front desk to get another room which was ok. The hotel is in a good location. For Marriott platinum or above members, the M lounge provides good breakfast and dinner.
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Date of stay: June 2022
Value
Rooms
Service
Helpful
Fantastic location! Price is reasonable, ton of things to do around in the neighborhood. Staff is attentive and friendly. Rooms are standard ones. The hotel was very busy - not sure if this is typical, but it did not affect sleep quality. Will be back.
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Date of stay: June 2021
Rooms
Location
Service
1 Helpful vote
Helpful
Response from César Alvarado, General Manager at Mexico City Marriott Reforma Hotel
Responded 3 weeks ago
Dear Ramil_Rex: We really appreciate the comments shared with us. Your opinion encourages us to continue improving every day. We are grateful that you selected our hotel over the competition, as our ongoing goal, continues to be your # 1 option when selecting a hotel in Mexico City and our best reward, to receive comments like yours. It is an honor having satisfied guests like you, Cordially. Lic. César Alvarado Director General
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This is an expensive hotel hut has a nice gym, pool and restaurant. Perhaps I should have booked ahead. Beds are good but they have a really annoying bright green light from the wifi controller that flashes at night right next to the bed on the wall. It stopped me sleeping well for three nights. It should have some type of cover over the lights because they are needed for someone using the room
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Date of stay: May 2022Trip type: Traveled
Room Tip: Ask for a room without the annoying flashing green light on the wall!
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Helpful
Response from César Alvarado, General Manager at Mexico City Marriott Reforma Hotel
Responded 3 weeks ago
Dear 157DavidM: Thank you very much for the time you took to share your valuable comments. Your feedback is always very important to improve our service. We sincerely want to offer and apology for the situation you experienced in your last stay in our property. We expect you give us the opportunity to host you again and take care of you and of all your needs in your next visit to México City. Cordially. Lic. César Alvarado Director General.
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It’s a very good place to stay, it is well located and the hotel is very nice. The only issues we had is the beds where very small for 2 people to sleep and we where always missing towels, and the fridge didn’t work. But everything else was very good.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from César Alvarado, General Manager at Mexico City Marriott Reforma Hotel
Responded 3 weeks ago
Dear Juliana T: We appreciate the opinion of our guests that help us to become better and provide you with the best quality in our services. As you mentioned our location gives us a plus being near many restaurants, bars, malls, as well as iconic, cultural and historic sites. As a follow of your comments please accept our apologies for the situations you have kindly shared with us in regard to the towels and fridge, I can assure you that our main commitment is always offer you the best service. We look forward to your prompt return to México City and thank you again for your preference! Sincerely. Lic. Cesar Alvarado Director General
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Which hotel wouldn't allow its guests to have a drink or some food at their rooftop? This one. Unless you're a platinum or whatever member of their loyalty club or if you pay 60 USD every time you want to be there. On the other hand, I just got a very friendly welcome at the rofftop of the CondesaDF, a boutique hotel just a 15-minute drive from the Marriott Reforma. And I'll definitely be checking other rooftops nearby in the coming days.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from César Alvarado, General Manager at Mexico City Marriott Reforma Hotel
Responded May 13, 2022
Dear wbmarte: Thank you very much for your preference and your valuable feedback. The access to our rooftop is for free for our Platinum, Titanium and Ambassador elite Marriott Bonvoy Members, however all our guests can access paying the fee of 60 USD, this fee is per day so you can access all times you want during the day and the bennefits are for all the room occupants plus one more guest. We hope to have the opportunity to host you again in the near future. Cordially Marriott Reforma Mexico City
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Loved it here. First trip to Mexico and what can I say. It did not disappoint. Loads to do. Hotel clean and staff above friendly. Could not fault a thing. Maids so polite and hotel ran to pristine clockwork. Would recommend to anyone
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Date of stay: October 2021Trip type: Traveled
Helpful
Response from César Alvarado, General Manager at Mexico City Marriott Reforma Hotel
Responded 3 weeks ago
Dear sambJ9949: We really appreciate the positive comments in regard to our staff and service. It is especially satisfactory to have someone recognize our efforts, our staff put into making our guests welcome and truly put to play Marriott’s philosophy of ‘Spirit to Serve’ Our main goal is your comfort and when you think in Marriott Reforma, you remember the memorable experiences that you had with us. We hope to have the honor to continue being your host in your future visits to México City.} Lic. César Alvarado Director General
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It seemed that this hotel has some mixed reviews both here on TA and on Marriott Reviews. We are Lifetime Titanium Members and we were very pleased with our stay here. The location was great for walking. Getting Ubers was super easy. The Reforma is great on Sunday when the road is blocked. We had one meal of snacks in the restaurant and that was fine; the service was great. The lounge was terrific. They gave us no issues that there were three of us (our adult daughter was traveling with us). Plenty of seating; beautiful views; breakfast had a nice spread. Sure the rooms are a bit dated but they were in good shape. We used points for the stay and had booked into a non view room but were upgraded to a room with a view. Hotel was exceptionally quiet - no street noise and no noise from other rooms. Masks were used by everybody and plenty of covid precautions being taken. All in all it was a great three night stay and we would not hesitate to stay here again!…
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Date of stay: March 2022
Rooms
Cleanliness
Service
Helpful
Response from César Alvarado, General Manager at Mexico City Marriott Reforma Hotel
Responded 3 weeks ago
Dear odie1: For us it is very important to achieve and surpass all of our guests´ expectations. We are glad to learn that all our efforts have been rewarded with positive comments like yours. Our staff is always working with passion and enthusiasm in order to achieve the principal goal of Marriott Reforma: To provide a brilliant service and unforgettable stay to all our guests It is nice to hear that you enjoyed your stay with us and most importantly you were satisfied with the service. We look forward to your prompt return to Mexico City Marriott Reforma and thank you again for your preference. Best regards! Lic. César Alvarado Director General.
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+1
Marriott Reforma really knocks it out of the park with this property. Excellent courteous staff, and lots of them. Great housekeeping, great service in all aspects, and the hotel is right in the middle of the action of Zona Rosa. The best of all for elite members is the 16th floor rooftop lounge. Mauricio in the morning & Roberto in the evening & they are staffs to an excellent job of taking care of everybody with a great breakfast food buffet in the morning a great dinner food buffet in the evening a top shelf bar incredible desserts and fantastic service. This is not your typical Marriott lounge which in most hotels can be rather small. A truly great visit all around.
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Date of stay: March 2022Trip type: Traveled
Helpful
Response from César Alvarado, General Manager at Mexico City Marriott Reforma Hotel
Responded 3 weeks ago
Dear Ron R: It is for us a great pleasure to know that we covered all your expectations. Our main goal is to create memorable experiences in our guests in order to continue with your loyalty. Without doubt our M Club Lounge is one of our exclusive facilities where our Marriott Rewards Member can spend a good time, enjoying of our variety of meals and drinks, but mainly of the beautiful view toward Paseo de la Reforma Avenue. It will be an honor to be your hosts again in you next visit to México City. Cordially. Lic. César Alvarado Director General
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I needed a doctor the moment we arrived. One arrived in 60 minutes as promised. Carlos from the concierge desk accompanied doctor to translate. He even went to the pharmacy to pick up my prescriptions. I can’t thank him enough for his compassion and service.
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Date of stay: March 2022Trip type: Traveled
Helpful
We only had one night here, but we loved it. The rooftop M Club was the best, great outdoor seating, a ton of food and drink, and plenty of space. The gentleman working on the night on 3/27 was a rock star, serving, cleaning, mixing...all with a smile. He should get a special nod from his management. Walking distance to some great neighborhoods, we loved it.
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Date of stay: March 2022
Rooms
Service
Sleep Quality
Helpful
PRICE RANGE
$142 - $214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityJuarez / Reforma / Zona Rosa / Cuauhtémoc District
NUMBER OF ROOMS
322
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Claim Your Listing Frequently Asked Questions about Mexico City Marriott Reforma Hotel
Which popular attractions are close to Mexico City Marriott Reforma Hotel?
Nearby attractions include Reforma 222 (0.2 miles), Zona Rosa (0.3 miles), and Ambarte (0.3 miles).
What are some of the property amenities at Mexico City Marriott Reforma Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mexico City Marriott Reforma Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mexico City Marriott Reforma Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mexico City Marriott Reforma Hotel?
Yes, a parking garage and secured parking are available to guests.
What are some restaurants close to Mexico City Marriott Reforma Hotel?
Conveniently located restaurants include Balta, Condimento Restaurant, and La Mansion Marriott Reforma Steakhouse.
Are there opportunities to exercise at Mexico City Marriott Reforma Hotel?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Mexico City Marriott Reforma Hotel have airport transportation?
Yes, Mexico City Marriott Reforma Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mexico City Marriott Reforma Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mexico City Marriott Reforma Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mexico City Marriott Reforma Hotel?
Many travelers enjoy visiting Historic Center (Centro Historico) (1.6 miles), Metropolitan Cathedral (Catedral Metropolitana) (1.8 miles), and National Palace (2.2 miles).