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Mexico City Marriott Reforma Hotel

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Avenida Paseo de La Reforma 276 Col Juarez, Mexico City 06600 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (565)
360
Panoramas (39)
Room & Suite (238)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mexico City Marriott Reforma Hotel
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 436 hotels in Mexico City
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Mexico City Marriott Reforma Hotel offers the utmost in luxury, convenience and innovation, ideal for business travels and weekend getaways. Our hotel in Mexico City offers quick access to Reforma Avenue, the United States Embassy, the Angel of Independence, the National Museum of Anthropology and Chapultepec Forest, among many others. Our hotel features newly renovated guest rooms' carpet and bedding, spacious marble bathrooms, LCD TVs, safes, high-speed Internet, large desks, ergonomic chairs and soundproof windows. Savor expertly crafted cocktails at our on-site restaurants, or enjoy a brisk workout at our modern fitness center with spa services or atrium lap pool with retractable roof. Our Mexico City hotel also features 13,000 square feet of stylish event space, including an auditorium with a capacity of up to 500 guests, perfect for weddings and conferences. Make your upcoming trip absolutely unforgettable. Book a stay at Mexico City Marriott Reforma Hotel today!
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Property amenities
Secured parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Banquet room
Wifi
Paid wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
Spanish
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
212Restaurantswithin 0.3 miles
28Attractionswithin 0.3 miles
2006Reviews18Q+A100Room tips
Traveler rating
  • 1,279
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  • 143
  • 61
  • 83
Time of year
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Popular mentions
SimplicitLy wrote a review Jul 12
San Francisco, California105 contributions72 helpful votes
My husband and I stayed 6 nights, for a combination of work/leisure trip. The staff was just excellent, kind, and attentive. I have a difficult last name, but I was completely surprised that everyone on the team made the effort to know my name and always attempted to address me by name while we were there. They arranged our Covid test for return to the United States, and when we didn't receive the results by email as expected, the concierge followed up and delivered a printed copy directly to our room. The management and front desk team helped accommodate an upgrade to the room for us, so that both my husband and I could work more comfortably - and it ended up being a lifesaver - My husband was hit by Montezuma's revenge and ended up spending most of the week in bed, and having that space and the extra bathroom made all the difference for us. We were so thankful. The M lounge was closed, so breakfast and dinner was provided by the restaurant and bar - and it was full service included as a platinum member. It was great, because between work and taking care of my husband, I ended up needing to eat at the hotel more often than expected. The only cons - internet in the lobby was super slow, so it makes working from there very challenging, and water pressure in the room was very low. These are the only 2 things that made me put 4* instead of 5*. However, given their great service, I would wholeheartedly recommend this hotel, and plan on staying there again on my future business trips.
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Date of stay: July 2021
Value
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Tiana H wrote a review Jun 2021
2 contributions
We spent our last night in Mexico City and it was so lovely! Super clean, friendly staff, and lots of great amenities (food, exercise room, sauna). Special thanks to Capitan Eduardo Barrera, mesero Gabriel Jaramillo, y la hostess Daniela Valle for making our dining experience wonderful :) can’t wait to come back!
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from César Alvarado, General Manager at Mexico City Marriott Reforma Hotel
Responded 2 weeks ago
Dear 880tianah: The time dedicated to share your experience of your last stay in Mexico City Marriott Reforma, is greatly appreciated. We would like to thank you for your very nice and motivating comments about our Condimento’s staff. We will let their know that theirs efforts have been recognized. We also appreciate your praising remarks on our facilities. Thank you. We sincerely hope to have many more opportunities to host you, in the very near future! Cordially Lic. César Alvarado General Director
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Graham Campbell wrote a review May 2021
Washington DC, District of Columbia227 contributions163 helpful votes
Booked a 4 night stay with points and the stay was perfect. Had a terrific view of Glorieta de la Palma, from our window. The room was great with an incredibly comfortable bed and good pillows. The shower was awesome, with great hot water and terrific water pressure. As a Bonvoy Platinum, I get access to the lounge, which was closed due to COVID. So they offered dinner in the evening at the bar and breakfast in the morning. Dinner was a huge menu and it was all free, in addition to soft drinks and water/tea/coffee. Breakfast was similar. The service was terrific. That's the best part of this hotel. I'm sure the other hotels are terrific, but I really liked this location. Polanco is nice, but it's the least Mexico City neighborhood, and Zona Rosa just has some incredible character and fun places to eat. If you're there on Sunday, they close down Reforma to all vehicle traffic and people just bike the length of it. Marriott has bikes you can borrow out front to enjoy biking safely.
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Date of stay: May 2021
Location
Service
Sleep Quality
Room Tip: View of the circle
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2 Helpful votes
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Response from César Alvarado, General Manager at Mexico City Marriott Reforma Hotel
Responded May 27, 2021
Dear GCC14173: Thank you very much for sharing with us your valuable comments regarding our service and location For the Mexico City Marriott Reforma team it is highly important to exceed our guest´s needs and make memorable experiences, It is great to see that you enjoyed your Marriott Rewards benefits at our hotel. For us it is primordial to provide special service to all our guests and knowing that we reached that goal with you, make us feel much honored, it is nice to hear that you enjoyed our Bar and Condimento Restaurant, which deserved your approval. On your next stay we suggest that you visit our prime cuts in our Steak House La Mansion, which also has an ample selection of wines. Thank you so much for your preference and we look forward to your prompt return. Sincerely Lic. César Alvarado. Director General
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Mobile798959 wrote a review May 2021
1 contribution
I want to acknowledge the great service in the restaurant Condimento. The captain Eduardo Barrera and the waiters Ciro Basaldua, David González and Magdalena Contreras really go the extra mile. We feel appreciated.
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from César Alvarado, General Manager at Mexico City Marriott Reforma Hotel
Responded May 27, 2021
Dear Mobile798959: Thank you very sincerely for your nice comments, especially in regard to the job our staff is doing. This inspires us to continue striving for a better service and surpassing guests´ expectations. We are pleased to hear that you allowed yourself to visit our Condimento Restaurant and the fact that service received deserved your approval and praise is the best reward to our efforts. We enjoyed serving you and hoping to host you again in the nearest future on your next visits to México City, we remain. Cordially. Lic. César Alvarado Director General.
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DomAr wrote a review May 2021
New York40 contributions8 helpful votes
There’s truly a lot of Marriott hotels in Mexico City. Mexico City and itself is a huge city. So choosing the right location is absolutely essential to avoid massive traffic jams which Mexico City is very famous for. When you arrive you realize that this is truly a Marriott Hotel. There is somebody taking care of your car if you drive by yourself, immediately somebody will come outside and help you with your luggage. The lobby is really beautiful and has a lot of natural light. The reception area is on the other side from the main entrance so you get to enjoy the entire lobby walking in. The check in process is very efficient and fast. The elevators are located directly next to the check in. I have stayed at this hotel twice now and try to two different room categories. A standard room and a suite. The room design is very traditional for Marriott and definitely not outdated. You really have everything you need. The GYM is big compared to the size of the hotel. For sure all the equipment is there. Small swimming pool and jacuzzi as well. Really nice! I did have a few issues with the service which were addressed by management but one of which was directly related to violations of COVID protocol. I think safety right now when it comes to COVID shouldn’t be compromised so I deduct one point.
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Date of stay: March 2021Trip type: Traveled on business
1 Helpful vote
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Response from César Alvarado, General Manager at Mexico City Marriott Reforma Hotel
Responded May 27, 2021
Dear DomeAr: We appreciate the time you dedicated to write us your experience during your stay in México City Marriott Reforma. It is very important because help us to improve our service and knowing our opportunities. The location of our property is a plus value due to it is located in the heart of the city, where you can find Corporate Offices as well as touristic sites, We are glad to know that our service and facilities deserved your approval and cover your expectations. In regard our COVID protocols, let me mention to you that we are very worry for the health security of our guests and clients and implemented all protocols, which must be followed for all our staff and guests without exception. We offer you a sincere apology if you feel that we skip some. We invite you to come back to our property on your next visit to México City; it will be an honor to host you again!!! Sincerely. Lic. César Alvarado Director General
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PRICE RANGE
$126 - $345 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico CityJuarez / Reforma / Zona Rosa / Cuauhtémoc District
NUMBER OF ROOMS
322
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Frequently Asked Questions about Mexico City Marriott Reforma Hotel
Which popular attractions are close to Mexico City Marriott Reforma Hotel?
Nearby attractions include Reforma 222 (0.2 miles), Zona Rosa (0.3 miles), and Ambarte (0.3 miles).
What are some of the property amenities at Mexico City Marriott Reforma Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mexico City Marriott Reforma Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mexico City Marriott Reforma Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mexico City Marriott Reforma Hotel?
Yes, secured parking is available to guests.
What are some restaurants close to Mexico City Marriott Reforma Hotel?
Conveniently located restaurants include La Mansion Marriott Reforma Steakhouse, Condimento Restaurant, and Les Moustaches.
Are there opportunities to exercise at Mexico City Marriott Reforma Hotel?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Mexico City Marriott Reforma Hotel have an airport shuttle?
Yes, Mexico City Marriott Reforma Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mexico City Marriott Reforma Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mexico City Marriott Reforma Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mexico City Marriott Reforma Hotel?
Many travelers enjoy visiting Historic Center (Centro Historico) (1.6 miles), National Palace (Palacio Nacional) (2.2 miles), and Metropolitan Cathedral (Catedral Metropolitana) (1.8 miles).