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Hotel Casa del Agua

Plazuela de la Compania No.4 Esquina con Ayuntamiento,Zona Centro, Guanajuato Mexico
Traveler (33)
Room & Suite (16)
Dining (1)

About

#19 of 67 hotels in Guanajuato
Location
Cleanliness
Service
Value
Good to know
HOTEL STYLE
Centrally Located
Romantic
Property amenities
Restaurant
Free High Speed Internet (WiFi)
Airport transportation
Laundry Service
Non-smoking hotel
Room features
Family Rooms
Non-smoking rooms
84Reviews
1Q+A
2Room tips
Traveler rating
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Our spacioys rooms either had spectacular church views or delightful window doors to Central courtyard. Located in quieter area near beautiful Central square. Very helpful manager. Lovely breakfast included. Pricey but worth it for our overnight stay.
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Since moving to Puerto Vallarta, México 2 years ago my wife and I had heard about Guanajuato city being one of the most beautiful in México and a haven for expats and visitors. After this visit we can truthfully write that the rumors are well founded. Guanajuato is a colonial-era city in central México and is the capital of the state of Guanajuato. It is in a narrow valley, which makes its streets narrow and winding. Most are alleys that cars cannot pass through, and some are long sets of stairs up the mountainsides. Many of the city’s thoroughfares are partially or fully underground. The historic center has numerous small plazas and colonial-era mansions, churches and civil constructions built using pink or green sandstone. Guanajuato was the richest city in colonial México and accounted for two-thirds of the world’s silver production until the mines ran out in the 1920s. The city is home to the Mummy Museum, which contains naturally mummified bodies that were found in the municipal cemetery between the mid 19th and 20th centuries. It is also home to the Festival Internacional Cervantino, which invites artists and performers from all over the world as well as Mexico. Guanajuato was the site of the first battle of the Mexican War of Independence in 1810. The city was named a World Heritage Site in 1988. The riches of the city allowed the residents to build beautiful homes and churches. The city feels as if it was taken from 18th and 19th century Europe and set down in México, 2 of the churches are considered among the most beautiful examples of Baroque architecture in Central and South America and the Juárez theatre, fashioned after “The Alhambra” of southern Spain, is one of the most beautiful theaters in the world. The Good: The hotel is in the heart of the historic center. The colonial-era styled hotel blends with the city’s decor and is clean and tidy. The beds are comfortable and the showers are strong and hot. Although the breakfast choices are somewhat limited the food is well prepared and tasty. The staff was extremely helpful (especially in parking/retrieving my car that was parked some distance away). The Bad: Our room (Noche Buena - the rooms have names not #s) was directly across from the church with its loud bells. Although I found it charming others might need to book a central room to mediate the sound of the bells. The lobby is Spartan with only three uncomfortable chairs and the adjoining bar was unmanned and unstocked. No elevator which was was slightly difficult for my elderly friends. No smoking area provided inside the hotel so that one of my friends had to stand on the sidewalk. Lastly the hotel is called “Casa de Agua”, the glass floor with its running water beneath was empty and dry. Perhaps they should change the name to “Casa de no Auga”. The Ugly: No ugly. I rated the hotel as 3-stars due to the Spartan lobby and no comfortable area to sit. To rate higher the hotel would need a facelift as it appears dated. Matching hotel uniforms for the staff rather than civilian clothes would be necessary, a wider selection of food items in the restaurant and a fully-stocked/manned bar. All-in-all the hotel was a pleasant experience in a beautiful city.
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First let me say that the staff of this hotel was extremely kind and welcoming. The hotel was very clean and well cared for albeit somewhat dated. Bed was very comfortable. Glad that I read some of the earlier reviews and got an interior room. Sound from the street rose up and filled the room every morning. Church bells were pleasant, but they started at 7AM. You had a choice, shut your interior balcony door and sweat it out or crack the door and and bear with the noise. No fans in any of the rooms combined with no A/C led to uncomfortable sleeping arrangements. No internet, and the bar in the lobby appears to have been closed for some time. Breakfast was adequate but limited to 3 or 4 things. Paid over $110 a night and expected more. I realize that's not a lot but compared to some other hotels in the area around the same price it was a disappointment. I should have made a different choice and spent a little bit more for more comfortable accommodations. Stayed in 3 different hotels during my time in Mexico and this was my least favorite.
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This place has the best location, its close to most major monuments and the service was excellent. The staff, all of them, went above and beyond to make us happy and to ensure we are comfortable. Highly recommend.
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Beautiful clean hotel in a great location. The staff was exceptionally friendly, room and bathroom was clean and spacious. Bed was very comfortable and the views from our cute small balcony were amazing!
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PRICE RANGE
$70 - $159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa del agua guanajuato
LOCATION
MexicoCentral Mexico and Gulf CoastGuanajuatoGuanajuato
NUMBER OF ROOMS
15
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