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Villa Maria Cristina

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Calzada Paseo de La Presa 76, Guanajuato 36000 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (238)
Room & Suite (47)
Dining (19)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 02/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 86 hotels in Guanajuato
Location
Cleanliness
Service
Value
Travelers' Choice
Sophisticated taste pervades the entire Villa, with impeccable details evoking the cozy and stylish atmosphere of an aristocratic home. Its 13 spacious suites with wooden floors and marble-lined bathrooms are equipped with Roche Bobois, France furniture. The restaurant serving Contemporary Mexican Cuisine accompanied by an extensive variety of fine wines, give you the opportunity to pamper yourself with warm, expert and friendly service, allowing you to spend moments of tranquility while enjoying this charismatic city.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Walking tours
Books, DVDs, music for children
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Wine / champagne
Board games / puzzles
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Bottled water
Tile / marble floor
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Residential Neighborhood
Languages Spoken
English, French, Spanish, German
257Reviews5Q+A30Room tips
Traveler rating
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Time of year
Traveler type
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Popular mentions
Osso48 wrote a review Mar 2021
Santiago, Chile3 contributions2 helpful votes
Stayed last weekend with my family at the hotel. Service was outstanding, food delicious. Chef Patrick outstanding. We had a Junior Suite, incredible beautiful. We also used the indoor cinema which is a great amenity for our children who could watch movies. We had a couples massage at the Spa with Jenny and Teresa and they did a wonderful job. Facilities are really beautiful. Staff and management always very attentive. Can highly recommend.
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Date of stay: March 2021
Value
Cleanliness
Service
Room Tip: Suites in the "tower" have a nice view
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Response from Klaus Lapp, Director General at Villa Maria Cristina
Responded Mar 17, 2021
Dear guest: Thank you very much for taking the time to post your review regarding your stay at our hotel. We are glad that we were able to exceed your expectations and hope to welcome you, your family or your friends sometime in the future back to your Hotel Villa Maria Cristina in Guanajuato, a Small Leading Hotel of the World. On behalf of the entire team, once again thank you for sharing your positive comments with us. Yours sincerely, Klaus M. Lapp General Manager Villa Maria Cristina
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scrubs21 wrote a review Sep 2020
Leon, Mexico50 contributions54 helpful votes
First off would like to say this is a beautiful property. The rooms are spacious the grounds are kept well. The paint on the buildings is even well kept up. The patio furniture is new. On an aesthetic view it’s phenomenal. This however cannot make up for the major pains the hotel had. The most frustrating thing is the internet doesn’t work in the rooms. The rooms walls are so thick there is spotty and signal drops all the time you are forced to teather. I changed rooms due to the internet but even with changing rooms it’s the same thing. If you sit outside it’s fine. The other thing that is frustrating is I had my lock box changed twice. One was completely dead and then the second one they brought was so tiny it just fit cash and my passport. Being a luxury 5 star resort I expected more. It’s best to know Spanish as English is limited. The property is far from most local touristy things and there’s not much around it so be prepared to taxi
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Date of stay: September 2020Trip type: Traveled solo
2 Helpful votes
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Response from Klaus Lapp, Director General at Villa Maria Cristina
Responded Mar 17, 2021
Dear guest: Thank you very much for taking the time to share your recent experience and stay at the Villa Maria Cristina, member of Small Luxury Hotels of the World. I have taken note of your comments regarding the internet / Wi-Fi signal. Hotel Villa Maria Cristina is an historic building and stonewalls are in some parts of the hotel at least 60 cm thick. That is one of the reasons why you may have experienced a weak signal. We are now in the process of upgrading our routers to the newest Wi-Fi 6 standard, using the latest available technology. I am pleased to inform you that now at least 90% of the property has a good Wi-Fi reception. Regarding the safety boxes, we also have changed them to accommodate at least a laptop. Regarding our location, we are located in the ancient Embassy district of Guanajuato, a very upscale and safe neighborhood. The city center is only 15 minutes walking distance away. Due to the way the City is build, with many tunnels and hills and narrow streets, if you don´t want to walk, the very affordable and safe taxis are the best way to move around. On many occasions, whatever your attraction objective is, it may take longer to get there by car then walking because of the layout of Guanajuato, which is why we always encourage our guests to bring comfortable walking shoes along and explore the beauty of this 3 century old city by foot. We are glad that we exceeded in general your lodging, Food & Beverage and your service expectations. On behalf of the entire team and management we hope to be able to welcome you or your family or friends sometime back in the future to this UNESCO World Heritage site. Once again, thank you for posting your constructive review. Yours sincerely, Klaus M. Lapp General Manager
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V f wrote a review Sep 2020
Las Vegas, Nevada186 contributions118 helpful votes
The property owners have kept this hotel fresh Fantastic restaurant, Raul was really nice and Friendly The rooms are very spacious And clean The amenities and the services are incredible They have a very good private cinema Very helpful staff We had a bad experience at a hotel downtown. (Hotel 1850 Terrible ) And had a bad flavor in our mouth from experience about this town The staff at this hotel turned it around and made us feel wonderful Great management great staff in the front office Lucia is incredible Thank you
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
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John H wrote a review Mar 2020
Portland, Oregon19 contributions15 helpful votes
The Villa Maria Christina is a class act without being stuffy. The rooms are spacious with wood floors, art, nice cabinetry and a very comfortable bed. A shower and jacuzzi. A hidden benefit: they have their own water purifying system so you can drink out of the tap and don’t have to mess with bottled water — though they do furnish free bottles daily. Breakfasts are delicious with wonderful fruit and made-to-order hot dishes, again quite reasonably priced. We didn’t eat other meals at the hotel, preferring to eat in the Centro as part of absorbing the local culture. The hotel is sited about a 25 minute walk (or US$ 3.00 taxi) to the downtown area, which is a real advantage because the area is very quiet. What separates this property from most hotels is the visible presence of the general manager, Klaus Lapp. He seems to be everywhere, especially checking with guests in a sincere manner (not the usual off-hand comment “how are things going”) and follows through on suggestions or inquiries. I’d return here in a heartbeat :)
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Date of stay: March 2020
Rooms
Location
Service
1 Helpful vote
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Chinapjs wrote a review Mar 2020
Washington DC, District of Columbia3705 contributions1040 helpful votes
The least favorite hotel in four cities in Mexico this trip. The hotel is pretty and the rooms are nice but the service inexplicably is one star at best. Internet was not functioning most of the time on all five of the devices the two couples in our party tried to use in two roms. Answer was: we'll send someone (but didn't), we're working on it, it's the service provider, etc., etc. Pool was not heated and because of location was not useable even though it was warm outside. Told to use the spa which was doors and unfriendly to those not wanting spa treatments. Food at restaurant mediocre with poor service and staffvthat didn't know much about menu. We ate dinner and breakfast. Talked with a manager who passed by briefly during breakfast, smiling and asking how our stay was. Told him about the internet and he merely said his was working and more or less walked away. Cannot recommend this hotel
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
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Response from Klaus Lapp, Director General at Villa Maria Cristina
Responded Mar 4, 2020
Guanajuato, March 4, 2020 Dear Guest: Thank you very much for taking the time to share your recent experience and stay at the Villa Maria Cristina, member of Small Luxury Hotels of the World, with us. I have read your review very carefully and please accept my sincere apology for not meeting totally your expectations. I have shared your comments with the rest of the team and we continuously train our staff to provide the best guest experience and to exceed our guest expectation. In this occasion we had a minor maintenance issue with the outside pool and could not heat the pool, therefore we invited you to use the heated indoor pool of our Wellness area. We also have reviewed the internet issue and found it to be in working order. Sometimes it can happen that certain devices (certain Apple iPhone models) have difficulties to connect. Internet in this small town due to the geological location (in between hills and valleys) occasionally fails. Understanding how important Internet access is today, we do have a redundancy system and work with three different service providers to minimize downtime and connectivity issues. We are sorry to hear that you were not total y pleased with our Food & Beverage offer. We have many repeat guests who enjoy the fusion cuisine we offer, blending the best and freshest ingredients of local cuisine with international cuisine. On the other hand we are glad that you enjoyed your stay at the hotel in general, liked our landscaping, location, amenities, rooms and that you liked the beautiful hotel blend of contemporary Mexican and European architecture, facilities and design and all other services we provide to our guests. It is my understanding that my team tried to assist you to resolve most of the issues you mentioned during your stay. Feedback such as yours is extremely important because they allow me to improve constantly any short fallings in order to provide exceptional and memorable experiences for our guests. On behalf of the entire team and management we hope to be able to welcome you or your family or friends sometime back in the future to Villa Maria Cristina, a destination by itself, located in the beautiful historical City of Guanajuato, an official world heritage site named by the United Nations (UNESCO). Once again, thank you for posting your constructive review. If there is anything else we can do for you, please do not hesitate to contact me. Yours sincerely, Klaus M. Lapp General Manager Villa Maria Cristina
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PRICE RANGE
$119 - $261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
villa maria cristina hotel guanajuato, hotel maria cristina, maria cristina hotel
LOCATION
MexicoCentral Mexico and Gulf CoastGuanajuatoGuanajuato
NUMBER OF ROOMS
33
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Frequently Asked Questions about Villa Maria Cristina
Which popular attractions are close to Villa Maria Cristina?
Nearby attractions include Gorky Pottery by Gorky Gonzalez (0.3 miles), Casa de Tia Aura (0.07 miles), and Museo Olga Costa Jose Chavez Morad (0.5 miles).
What are some of the property amenities at Villa Maria Cristina?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Villa Maria Cristina?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Villa Maria Cristina?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Villa Maria Cristina?
Yes, free parking is available to guests.
What are some restaurants close to Villa Maria Cristina?
Conveniently located restaurants include Amatxi, Cafe Tal, and Habibti Falafel.
Are there opportunities to exercise at Villa Maria Cristina?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Villa Maria Cristina have an airport shuttle?
Yes, Villa Maria Cristina offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Villa Maria Cristina?
Yes, dry cleaning and laundry service are offered to guests.
Does Villa Maria Cristina offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Villa Maria Cristina?
The staff speaks multiple languages, including English, Spanish, French, and German.