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Hotel Chocolate

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Hotel Chocolate
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62 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Mexico City, Mexico
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel was a great disappointment for us for a number of reasons. Firstly the website is misleading somewhat. It makes the hotel sound better than it is, and rooms look way better than they are. As for the chocolate theming, the closest resemblance to anything related to chocolate are the brown walls and the offer of a cup of... More 

Helpful?
Thank PAUL V
San Diego, Ca
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 19, 2016

Great place, wonderful view of the city. Lots of balcony and roof space to really catch a panorama. My room was pretty big, had two private balconies and was nicely decorated. I only ate at the restaurant for the pretty limited but nice free breakfast. There is a menu to order a nice selection of breakfast dishes that you pay... More 

Helpful?
Thank moosepond
San Salvador,
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 23, 2015

The hotel is old, in very poor condition, the beds terrible, towels were torn and old. Awful smell, stairs everywhere. The furniture old, broquen tiles, drapes torn......Not clean. The pillows were ugly. This is a Junior Suite!

Helpful?
Thank pyonker

Travelers are raving about these Guanajuato hotels

Miami, Florida
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 10, 2015

Overall hotel was wonderful. The view from our room was worth it. Simple rooms. Staff great. Breakfast included in price is very simple, continental. Coffee was weak but tasty. Walk up to hotel is not easy if you are out of shape and are affected by altitude. It was hard for me but well worth the climb. Safe hotel and... More 

Helpful?
Thank Lizmats
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 28, 2015 via mobile

Just stayed in this hotel 2 days ago, the site is breathtaking as the hotel is located on top of the hill, near the center though however we moved down to the center as it is kinda high to climb up and down, more than 88 steps I think, not really accessible, the service is great and the rooms are... More 

Helpful?
Thank Marisha B
1 review
1 of 5 stars Reviewed June 15, 2014 via mobile

Dirty bathroom, no hot water, unsecure room that couldn't be locked and led the maid to invade the room while we were sleeping. Poor and greasy breakfast. Unpolite staff that mocked on us when we asked for help. Not to mention the awful stairways. And it's expensive comparing to much better options in Guanajuato! We don't have a single good... More 

Helpful?
Thank Alexandra V
Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2014

Love it!!!!! Wonderful hotel, spectacular view, great location, and amazing service from the whole staff. Highly recommended.Walking distance to the Teatro Juarez, and the plaza where all the action takes place (music, restaurants, stores and where the famous callejonadas start). We couldn't ask for a better location to stay.

Helpful?
1 Thank Mónica M
Charlotte, North Carolina
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 29, 2014 via mobile

We stayed in the room called trufa. The view from the private terrace was incredible. The staff was very friendly and a few spoke some English. Those who did not were very patient with my Spanish. The steps leading from street level to this hotel were a challenge but each time it got easier. Noises from outside including mariachi bands... More 

Helpful?
1 Thank Fittings89
Seattle, Washington
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 23, 2014

And excellent service to match! Staff goes out of their way to make you welcome and your stay memorable. The views are more than worth the 5 minute exercise to get there and if you request ahead, a bellperson will gladly carry your bags up. It is a beautiful hill climb to find this bird's perch on the side of... More 

Helpful?
1 Thank Tricia M
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 4, 2013

Guanajuato is and amazing place but to get to the hotel was a nightmare! Parking is on the other side of town! Had to go and come back walking. The hotel has the most amazing view but beware, you have to climb stairs to get to it and to do so with your luggage. The rooms were clean but nothing... More 

Helpful?
Thank Angeles M
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Amenities

Highlights
  • Restaurant
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  • Restaurant

Additional Information about Hotel Chocolate

Address: Cerrada de Constancia, 13, Zona centro, Guanajuato, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > Guanajuato
Price Range: $72 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Chocolate 3.5*
Number of rooms: 6
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