The Julieta room is a very romantic and cozy, the hotel staff and location is perfect. This please is most stay if you coming to Guanajuato. It located in the very center of town and right across the Juárez teatro, with access to more than a dozen of restaurants.
Pedro and Betty were very courteous and were always willing to help with anything I needed. I was unhappy with my first room and was upgraded to a better room without hesitation, which instantly improved my experience that could have been a negative one. Aside from the beautiful rooms, the great hospitality was the highlight of my stay. The rooftop view is the best in Guanajuato. Pedro gave me many recommendations on restaurants and what to do in the city. I hope to be back some time.
We drove And waited for the valet to pick up our truck and take our baggage After we had a walk about a block and a half to the hotel We checked in went upstairs call down a few times for our luggage We’re downstairs still no baggage We went out for supper came back no baggage In the morning we got our baggage The valet driver took our truck siphon my tank gas I went through our luggage What do the back of the truck through all the departments We told the hotel manager to call the police She did not want to He said he was fired and that was good enough All she could say is sorry Your employees stole my tank of fuel and not sure what else he took and stole from us All I could get from the hotel manager is I’m sorry After two days we decided to leave as a hotel feels unsafe Also outside the hotel is a lot of traffic a lot of people lotta noise Also the smell of sewage throughout the hotel then blame it on Starbucks next-door Not sure if they think we’re stupid but I know what coffee grinds smell like Noisy smelly and dangerous stay away The only person we found that was sincere was the front desk girl because she was trying to find our valet driver but he was not answering her magda was the only person I could recommend that organization I paid to stay in that hotel and get robbed doesn’t make sense Upset that I tipped him to steal my gas I go through our luggage we don’t know it’s missing…
My family and I drove into Guanajuato during our trip to Mexico after being referred to Hotel 1850 by a travel agency. We have been traveling through Mexico for the past week and stayed at some of the best hotels Mexico has to offer. The staff here at 1850 was just amazing. Helpful in every way possible. The roof top lounge has some incredible views and a great atmosphere to relax and enjoy the evening with dinner and drinks. The staff at the roof top even took the time to research and call their manager at 11PM to help find a hotel per some request my wife had. You can seriously walk out the door of Hotel 1850 and have anything you want within just a few minutes. Coffee shops, food, shopping, bars, pharmacy, and even this amazing garden where you can just walk around and enjoy your stay. Thank you for a great experience in this fascinating city. If your diving in, highly recommend you pay one of the handing out the city maps to take you to the hotel.…
The hotel is very nice and very old. They have done a great job modernizing everything. That part is great. A few issues. Our room came with a complimentary breakfast. The problem is that the designated restaurant does not open until 900 AM. If you have an early trip planned, you won’t get the free breakfast as promised. They may offer you a coffee or scone at the Starbucks but that is hardly a proper breakfast. There are plenty of other breakfast places a few steps away. Not sure they wouldn’t offer other breakfast restaurants as an alternative. Other issue is the noise. Not the noise from outside, which we didn’t mind and could shut out by closing the windows. The annoying noise was from the TV in room next door and the talking from the room next door. It was as if we were sharing a room with our neighbors. I think the ceiling level area there is no barrier separating the two rooms. Either that or the barrier that does exist that is paper thin.…
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