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Mision Grand Casa Colorada

Traveler (93)
Room & Suite (34)
Dining (12)

About

#14 of 67 hotels in Guanajuato
Location
Cleanliness
Service
Value
Our Hotel in Guanajuato offers first class accommodation in this evocative colonial city. Hotel Boutique Mision Casa Colorada you can enjoy peace of mind while delighting your senses with a Mexican restaurant , a wine cellar selected domestic and imported wines , spaces decorated with Mexican art , cactus gardens and a terrace with a privileged view of the Guanajuato . Our Hotel in Guanajuato has 6 luxury suites with services and amenities of first class. Also it offers 5 meeting rooms with capacity from 10 to 350 people with everything needed to perform their social and business events. The hotel is located a 15 minute walk from the historic center , for those traveling by plane we are located just 20 minutes from the airport , in turn is excellent for those who visit us on the road, we are 4 hours from the city of Mexico road .
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Property amenities
Free parking
Restaurant
Bar/Lounge
Room service
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Romantic
195Reviews
3Q+A
13Room tips
Traveler rating
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I have eaten here in years gone past and it was always a good traditional Mexican restaurant. Sorry to say it just has not been kept up and is in disarray - We knew something was wrong when they told us they were only excepting cash, when we told them we were using cards from work they had to go to the hotel to see if they could use their machine. The menu is limited and you get the feeling they might not have everything on hand. The bar is very limited - I had to have them just bring what they did have instead of asking over and over. The salads and soup were good, but the main course took forever and once we were served we all were let down. I ordered the house special Filet - grilled filet with a mushroom wine sauce. I am not sure what cut of meat it was, but it was not filet and it was not very good. I hear that the breakfast is really good, but have not been there to try it. The wait staff were trying hard, but between the limited choices their job was tough. The view is an amazing view of Guanajuato from the highest point in the area.
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Received great service from Juan Jose Chavez who was attentive to our needs, presidential room had the best view and room was pretty clean, front service lady helped us call for a Taxi as well as other guests. Experience from a one night stay.
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The reviews I have read about this hotel are all accurate. It has a great location and the views are stunning. Our room was large and welcoming. But then value for money, it starts to get bad. There is no restaurant service to speak of and staff are not interested. Things simply do not work, and there seems no interest in maintaining the hotel. As bad reviews continue accumulate, the hotel will have to do or die.
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I should have read reviews better. The only thing this hotel has going for it is the view. Should never be rated 4*. Room was only minimally cleaned, flies in the window and bed. The bathroom fixtures were falling off and water dripping. The shower did not drain. The carpet was stained and torn. The curtains had holes. The staff were not rude but offered no existence, information on the hotel or about the city. The Wifi did not work most of the time. Food was mediocre at best. I would recommend that Mision hotel corporation take a visit to see this property and make some drastic changes if they are going to continue carrying it in their line.
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This hotel is cold and heartless. Was planning a Christmas trip to Guanajuato when I learned two months prior that I have cancer. Treatments started immediately, which ruled out travel for several months. When we contacted the hotel and explained our situation (even offering to send medical documentation) the lack of any human compassion was surprising. I get it, there's a no refund policy... but I have no doubt the two months' notice we provided enabled them to re-book our room with no problem. Even a partial refund, or like the airlines, a credit for a future stay would have been a gesture of human kindness. I felt like I was being kicked when I was already on the ground. So, traveler beware... I would venture that this lack of any semblance of compassion that was shown to me is just as manifest in the service they provide their guests.
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PRICE RANGE
$115 - $218 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastGuanajuatoGuanajuato
NUMBER OF ROOMS
6
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