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Hotel La Casona de Don Lucas

Plaza de la Paz #48 Centro Histórico, Guanajuato 36000 Mexico
Traveler (85)
Room & Suite (28)
Dining (1)
Certificate of Excellence

About

#3 of 67 hotels in Guanajuato
Location
Cleanliness
Service
Value
Certificate of Excellence
The experienced traveller knows the advantages of staying in good hotels located the center of historic cities. There can be in the middle of the fun and the healthy away from the rest. It is a Baroque building in its conception and in its formal expression. The old House has been recently restored into an elegant and comfortable Boutique hotel. Here you enjoy a central and tranquil stay during his visit to the city of Guanajuato.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Multilingual Staff
Non-smoking hotel
Public Wifi
Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
185Reviews
12Q+A
17Room tips
Traveler rating
  • 103
  • 61
  • 14
  • 6
  • 1
Time of year
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Popular mentions
There is so much to appreciate about this hotel experience. The kindest most attentive staff, the suite which was a perfect fit and generally quiet for our family, and the location itself could not be better. We had a few issues with losing our keys, fixing the lock box and slight damage to furniture all of which was handled with grace, courtesy and understanding by an outstanding staff.
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Response from GrupoLeyendas, Director de Recepción at Hotel La Casona de Don Lucas
Responded 2 weeks ago
Hello Larrious, we are very grateful for your favorable opinion. It forces us to work every day to maintain that quality. Hope to see you soon.!
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We stayed two nights and found the hotel to be absolutely charming. Beautiful building, room was spacious, clean and tastefully appointed, location was perfect and close to the Basilique, many sights and restaurants. Breakfast was good. We would have enjoyed ourselves totally anyway but what REALLY set this hotel apart was the service and generous help we received. Hearing that I had fallen and hurt my foot, Carlos, the manager, walked to a nearby clinic to find out their opening hours, personally accompanied us to the doctor’s as we couldn’t speak Spanish, translated and waited with us whilst an x-ray was done, helped get a cab and went with us to get my foot in a cast, went to a pharmacy and finally an orthopedic clinic to get me my foot cast boots. He spent a whole morning with us to help me (we later learnt he was busy that day preparing for the grand opening of another branch of the-same hotel chain) and even thought of offering us a room on the ground floor because of my foot. 10/10 to Senor Carlos, my heartfelt thanks! Definitely recommend this hotel if you visit Guanajuato 👍👍👍
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Response from GrupoLeyendas, Gerente at Hotel La Casona de Don Lucas
Responded 4 weeks ago
It was a pleasure for us to assist you and help you, we wish you a speedy recovery and thank you for your recommendation, it is a great satisfaction when our effort is manifested in a happy guest. Hope to see you soon.
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We stayed for two nights in a suite with a terrace overlooking the Basilica... what a wonderful view. The room was very spacious and clean. The bathroom was spotless and the shower was excellent. The staff was very friendly and breakfast was good. The hotel is in a great location within steps of restaurants, parks, and shopping. A great stay!
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Shout out to Carlos on the front desk, you rock. Thanks for your care and patience in helping us during our stay. Now on to the review of the hotel. Well appointed, clean, friendly staff, serviceable breakfast, excellent quiet AC, right in the heart of Guanajuato. We asked for a room off the main street, which was somewhat quieter than other rooms, and with the window closed (hence the comment on the excellent AC) the room was somewhat quiet. During the time we visited, there was music every night until well past our bedtime. Not an issue under the control of the hotel, just a comment. There was a minor issue with the water pressure for the shower, it tended to pulse between trickle and full blast. We finally mentioned it to the front desk and they had it attended to. New shower head, and once we just turned the controls up all the way it all worked out. I would definitely consider staying here again.
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Response from GrupoLeyendas, Recepción. at Hotel La Casona de Don Lucas
Responded Apr 11, 2019
Thank you very much for your positive review .It is a great satisfaction when our effort is manifested in a happy guest. we will take your recommendations to continue improving. Hope to see you soon!
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Excellent place and in good condition as it says its name very historical and central in the beautiful Guanajuato. very clean and with the right attentions, very rich food and excellent atmosphere. It is a place worthy of appreciation in our Mexican culture. It's nice that there are places like that still VERY RECOMMENDED!
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Response from jupafraz, Director General at Hotel La Casona de Don Lucas
Responded Apr 9, 2019
Thank you very much for your positive review Becky! It is a great satisfaction when our effort is manifested in a happy guest. Hope to see you soon.
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PRICE RANGE
$78 - $197 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastGuanajuatoGuanajuato
NUMBER OF ROOMS
14
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