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Hampton Inn by Hilton Guadalajara/Expo

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Hampton Inn by Hilton Guadalajara\/Expo
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537 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Athens, Greece
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It provides you with the necessary safety sense when you arrive in Guadalajara. Security control and safety measures around the hotel makes you feel really safe. It also provides you with all potential services at a Hilton's luxyry and a value for money scale simultaneously. People are gentle, while food's and drinks' quality exceed a decent level. I would suggest... More 

Helpful?
Thank Leonidas Anthop... L
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear Guest, First of all we thank you deeply for taking the time to share with us how was your experience at our hotel. It is for us a great pleasure and pleasure to know that our location was a point of help to you during your stay, it will be a pleasure to welcome you on future visits. No... More 

Chula Vista
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Customer service was excellent, clean Hotel and great staff. I recommend this central location to anyone. My family and I enjoyed the stay. We also enjoyed the free beer from six to eight daily, Breakfast was complementary and it was good... thank you.

Review collected in partnership with Hampton

Helpful?
Thank Felix S
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear Guest, First of all we thank you deeply for taking the time to share with us how was your experience at our hotel. It is for us a great pleasure and pleasure to know that our location was a point of help to you during your stay, it will be a pleasure to welcome you on future visits. No... More 

San Jose, California
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As a frequent traveler I would have to say I was extremely impressed by the level of service that your hotel gave me. Liz at the front desk was very professional and she was able to show her skills to multi task as she was the only agent checking guest in and out, answer calls, schedule shuttle runs and much... More 

Helpful?
Thank JCTRAVELMAN
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear Guest, First of all we thank you deeply for taking the time to share with us how was your experience at our hotel. It is for us a great pleasure and pleasure to know that we could meet every one of your needs within our hotel and even more so knowing that our staff proved to be able to... More 

Denver, CO
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 19, 2016

My wife & I stayed 5 nights & were very happy with this hotel. Good location. Easy to get around by either taxi or bus. Friendly staff. Clean rooms & hotel. Breakfast has a wide range of options, above & beyond a typical continental breakfast. Quiet rooms & the internet worked well.

Review collected in partnership with Hampton

Helpful?
Thank jmaso01
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear Guest, First of all we thank you deeply for taking the time to share with us how was your experience at our hotel. It is for us a great pleasure and pleasure to know that we could meet every one of your needs within our hotel will be a pleasure to welcome you on future visits. No more for... More 

Voorschoten, The Netherlands
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 20, 2016 via mobile

This hampton inn is what you expect when booking: a good size room, nice comfortable bed and well cleaned. Staff was friendly, speaking english (fortunately). The only thing i did not like was the breakfast (especially the quality of the food was not great). Of course the toast, coffee and yoghurts were fine so no complaints and i will come... More 

Helpful?
Thank hschinck
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear Guest, First of all we thank you deeply for taking the time to share with us how was your experience at our hotel. It is a pride for us to know that he could enjoy the cleanliness and comfort of the rooms and the quality of team staff, on the other hand tell our breakfast has the distinctive H... More 

Swindon
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed June 18, 2016 via mobile

Stayed two nights on business. Efficient and friendly check in, the bar staff are very good. Clean and decent size rooms with comfortable beds. Internet speed is fine.The breakfast choice is a bit limited but adequate. Location seemed safe, some good restaurants within walking distance. I would stay again.

Helpful?
Thank Jonathan D
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear Jonathan, Let me say hello and thank you for your sincere comments, since they are the ones that help us to appreciate the service and quality we offer every day in the hotel, it is a pleasure to know that he could enjoy the excellent quality that has our internet access as well as our privileged location and excellent... More 

Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 6, 2016 via mobile

The location is great, the building well planned, rooms are good, too bad it is poorly run. I've stayed there 3 times since October 2015, when it was a great experience. May 2016, was more than likely my last. Elevators breaking down or out of order, unnecessary hassle to get my invoice, unhelpful front desk staff, showers not working properly,... More 

Helpful?
Thank Marcus P
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Let me express my sincere thanks for your feedback and for the time spent in sending your opinion, customers like you allow us to improve our services. We would like to inform you that we are taking into account their comments. Our respective managers of each area are already aware of the situation. We pledge to strengthen training and feedback... More 

Guadalajara
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed June 5, 2016

If I hadn’t paid for the room with honors points, I would have gone somewhere else. Facilities- Although the building is fairly new, the hotel is very run down. The chairs in the business center and the lobby are stained and the wallpaper around the meeting room is scratched and worn. Most of the signs in the hotel are wrong,... More 

Helpful?
Thank mjfore
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear Guest, Let me thank you for the time you took to tell us about your experience in the hotel certainly regret what happened, I take the liberty to tell that the coffee station 24 hours is no longer standard for the chain hampton and is for that reason served only at breakfast, no doubt your feedback helps us evaluate... More 

Gaudalajara, Mexico
1 review
5 of 5 stars Reviewed May 24, 2016

I stayed two different hotels for this trip last week one was RIU and another one was Hampton Inn. Not trying to compare Orange to apple. but Hampton Inn Room was even better than RIU. If you wont care about the fancy lobby and swimming pool (BTW, RIU's swimming pool is under reconstruction), Hampton Inn will be better choice for... More 

Review collected in partnership with Hampton

Helpful?
Thank Amos L
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear Guest, We thank your deepest comments, certainly our staff team has done a great job focusing its efforts on the service. No more for now I remain at your disposal and our team will offer cordial greetings and hope to see again in your next visit to Guadalajara in this home the Hampton by Hilton Guadalajara Expo hotel. Sincerely... More 

Bangalore, India
1 review
5 of 5 stars Reviewed May 18, 2016

Superb staff, felt like family. I can rattle off the names even now... Diana, Sam, Liz, Antonio, Mauro, Francisco... and everybody else as well ! Each one of them showed GREAT attitude and helped us during our relocation as an expat family relocating to Mexico. And, all the facilities are first class. Keep it up!

Review collected in partnership with Hampton

Helpful?
Thank Anand P
InverHoteles, Director General at Hampton Inn by Hilton Guadalajara/Expo, responded to this review

Dear Ms. Ana, By all the reception team and the manager Diana provides friendly greeting and our sincere gratitude for their sincere comments and compliments, no doubt this team has proven to be united and dedicated and is a privilege and pleasure to know that our guests notice this. No more for now I remain at your disposal and our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to our Hampton Inn by Hilton Guadalajara/Expo hotel. Our inviting hotel, just a five-minute drive from Expo Guadalajara, features a free hot breakfast and transportation to the Miguel Hidalgo y Costillo International Airport (GDL) and the local area. This hotel is situated on Lopez Mateos Avenue, Colonio Chapalita, one of Guadalajara's most scenic communities. Walk to the city's most fashionable restaurants, bars and coffee shops, or travel 20 minutes to discover the cultural attractions of downtown. Our Hampton Inn by Hilton Guadalajara/Expo hotel has everything you need to enjoy your time away from home. Start your day right with Hampton's free hot breakfast. Even if you're in a rush, simply grab one of our free Hampton On the Run(R) breakfast Bags, available Monday through Friday. Re-energize with a workout in the modern fitness center or simply relax on the hotel terrace. Catch up with work in the free business center and enjoy free high-speed internet access throughout the hotel. Meet with friends and enjoy free coffee or tea and casual conversation in our hotel lobby, or retire to a comfy guest room and unwind on a clean and fresh Hampton bed™. Use the handy lap desk to work from the comfort of your bed or simply relax and watch TV. ... more   less 

Additional Information about Hampton Inn by Hilton Guadalajara/Expo

Address: Avenida de Las Rosas No. 3030 | Col. Chapalita, Guadalajara 45510, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $61 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn by Hilton Guadalajara/Expo 3*
Number of rooms: 143
Reservation Options:
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Hotel Style:
#4 Family Hotel in Guadalajara
#8 Romantic Hotel in Guadalajara
#13 Business Hotel in Guadalajara
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