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Presidente InterContinental Guadalajara

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Av Lopez Mateos and Moctezuma crossing the street you will find Mall Plaza del Sol, Guadalajara 45050 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
InterContinental
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$71
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Free cancellation until 05/07/21
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$98
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Free cancellation until 05/08/21
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Traveler (302)
Room & Suite (49)
Dining (42)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Presidente InterContinental Guadalajara
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 150 hotels in Guadalajara
Location
Cleanliness
Service
Value
Travelers' Choice
Completely remodeled.• Magnificent location across Plaza del Sol shopping mallwhich features more than 250 stores and restaurants,5 minutes away from Expo Guadalajara.• 4 Diamonds by the AAA, H Distinctive and HTDistinctive (High Technology).• 423 fully remodeled guestrooms.• “El Chante” Spa, Gym, Sauna, Steam, Jacuzzi, HeatedPool and Massages.• Chef’s Table (unique concept in town) y The ExclusiveTequila Collection Bar.• 21 different meeting rooms for up to 1500 pax.• 24 hour services: Gym, Business Center and RoomService.
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Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
On-demand movies
Hair dryer
Safe
VIP room facilities
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Spanish

Location

Full view
46Car recommended
Grade: 46 out of 100
25Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
Contact
Av Lopez Mateos and Moctezuma crossing the street you will find Mall Plaza del Sol, Guadalajara 45050 Mexico
Name/address in local language
Getting there
Miguel Hidal Airport11 miSee all flights
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836Reviews9Q+A69Room tips
Traveler rating
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Popular mentions
Allons! wrote a review Mar 2020
Gloucester, Virginia107 contributions15 helpful votes
Have stayed in other InterContinental properties and must say I am very pleased! Front desk team very efficient and friendly, room was excellent with a great view of the city. Enjoyed the buffet...really enjoyed the stay here!
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Date of stay: March 2020Trip type: Traveled on business
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Alejandra O wrote a review Mar 2020
Puebla, Mexico14 contributions
I've stayed at other Presidente Intercontinental Hotels (namely, Mexico City, Merida) and Guadalajara didn't live up to the standard. I read here it was recently remodeled and I was just about to write it needed a bit of remodeling. Staying here was kind of a trip to the past. A vintagey feel to it. Carpeting. Smelly carpeting. Everywhere it smells. Smells of grime, lived in, stale, and my room even smelled of cigarette. Service was excellent, fortunately. But the smell part is kind of overwhelming. And outside, the street smells of sewer. Also, it IS located across the street from a very large mall. But getting there is a challenge to someone with arthrosis. The boulevard one needs to cross to get there has quite a load of ongoing traffic, high speed traffic. They have a pedestrian crossing bridge from the hotel, but the stairs on the opposite side to the hotel are very tough to climb up/walk down. So, if you see yourself forced to cross this avenue with traffic lights, better be speedy about it. That's out of the hotel's control, however I think it's relevant to the venue. In summary, a good place to stay if you're not smell sensitive.
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Date of stay: March 2020Trip type: Traveled on business
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Response from patricia032158, General Manager at Presidente InterContinental Guadalajara
Responded Mar 7, 2020
Dear alejandrao322, Thank you for sharing with us your comments and read them with special interest. Our staff works very hard to ensure the high quality of our service as well as to offer the best and most modern facilities to our guests and visitors during their stay. We will keep looking for ways to improve our facilities and our services, always looking to offer the best to all of our guests. Sincerely,
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jayb2109 wrote a review Mar 2020
Merida, Venezuela2 contributions
Don’t get fooled by the brand of this hotel. This Hotel is not up the Intercontinental standard. We stayed 4 nights there and it was HELL!!! First night we ordered room service and we signed the bill on the room ($5 usd). Because the waiter didnt do his job properly and wasnt able to charge my room for some reasons, he started knocking at our door at 4:30 am requesting his $5 payment in CASH! we told him to come back the next day but he would leave and kept knocking our door until 5:30 am. The next day, some black water smells started emerging in our room at 1 am, which obviously woke us up. We called the lobby and they sent someone to spray PERFUME!!!!! Is that for real? Instead of changing our room they sprayed perfume in the room. The next day, we got food poisoned after ordering room service. Honestly, word of advice, avoid that hotel at all cost. It’s HORRIBLE, service is horrible, and it smells!!!
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Date of stay: February 2020Trip type: Traveled on business
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lillyb11 wrote a review Jan 2020
Carson City, Nevada41 contributions13 helpful votes
We just completed 7 nights at this hotel. From start to finish the service was excellent. We had an Intercontinental Suite and access to the club. The club provided a great breakfast and cocktails/appetizers in the evening. We availed ourselves the service of the concierge. She gave us a lot of helpful info and set up a couple tours . Overall the experience was 5 star.
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Date of stay: December 2019Trip type: Traveled with family
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Response from patricia032158, Manager at Presidente InterContinental Guadalajara
Responded Jan 3, 2020
Dear lillyb11, Thank you for your feed back. We are very happy to find that your stay was very memorable and our staff made the best to fulfill your expectations. Our Club InterContinental services are provided to offer you high quality of services. Also we are glad to know that our concierge provided excelent service and information for you during your trip. We wil be happy to welcome you again in the near future. Best regards, Patricia Chapman General Manager
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Diane C wrote a review Dec 2019
9 contributions6 helpful votes
Beautiful inside rooms but there is no view from the window. There is no pool but the restaurant was excellent. The hotel is centrally located by many stores and restaurants. The staff is very acomodating.
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Date of stay: December 2019Trip type: Traveled with family
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PRICE RANGE
$70 - $128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
presidente intercontinental guadalajara hotel guadalajara, intercontinental guadalajara
LOCATION
MexicoJaliscoGuadalajara Metropolitan AreaGuadalajara
NUMBER OF ROOMS
423
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Frequently Asked Questions about Presidente InterContinental Guadalajara
Which popular attractions are close to Presidente InterContinental Guadalajara?
Nearby attractions include Cinemex Plaza Milenium (0.07 miles).
What are some of the property amenities at Presidente InterContinental Guadalajara?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Presidente InterContinental Guadalajara?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Presidente InterContinental Guadalajara?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Presidente InterContinental Guadalajara?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Presidente InterContinental Guadalajara?
Conveniently located restaurants include Bistro La Bastille, Karne Garibaldi Plaza Del Sol, and Mr. Pampas Guadalajara.
Are there opportunities to exercise at Presidente InterContinental Guadalajara?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Presidente InterContinental Guadalajara?
Yes, dry cleaning and laundry service are offered to guests.
Does Presidente InterContinental Guadalajara offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Presidente InterContinental Guadalajara?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Presidente InterContinental Guadalajara?
Many travelers enjoy visiting Palacio de Gobierno (4.1 miles), El Acueducto (3.2 miles), and Casa-Museo López Portillo (4.2 miles).