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Presidente InterContinental Guadalajara

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Presidente InterContinental Guadalajara
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490 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Bellevue, Washington
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Interesting property. The hotel feels somewhat dated, but has a lot going for it. The Staff is great. Some had trouble with English. I had trouble with Spanish. But we both got ourselves understood. Having said that, everyone worked hard to make sure that I had a good visit. I really appreciate their efforts and would happily stay again. As... More 

Helpful?
Thank zizland
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

At Presidente InterContinental Guadalajara, we strive to provide our guests the best and consistent services possible. We are happy to know that we have achieved our goal. Thank you for your comments, it will share with our staff. We sincerely hope to welcoming back again in the soonest future. Regards, SMC General Manager More 

The Woodlands, Texas
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Came back (6 years later) based on previous great experience. Location is reasonable good (specially if attending a show in Guadalajara Expo). Staff is great! The hotel has been updated since my last trip. Now a nicer cafeteria, new french restaurant and updated lobby bar are part of the welcoming package. Rooms are nice (area and confront) and bathrooms are... More 

Helpful?
Thank Luis V
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

We are glad to know that you had a pleasant stay during your last visit at Presidente InterContinental. Our hotel facilites are in constant renovation, we recently acquired new furniture for our lobby, we have two brand new restaurants, (including new menu, new furniture and new restaurant designs), as well as renovated ballrooms, the elevators are currently under renovation. Needless... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed 4 weeks ago

I enjoyed my business stay at the hotel. The breakfast buffet was my favorite. To be honest, the food in Mexico sits heavy on my stomach; Cafe Urbano was a blessing for my intestines. Thank you to Dulce for my delish egg white scrambles in the morning, and that green salsa is amazing. And thank you to Oscar for his... More 

Helpful?
Thank mariellaegg
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Thank you for your comments regarding your recent stay at our hotel. We are constantly working to ensure the best hospitality experiences to our guests and we are pleased to hear you enjoyed our rooms and our restaurant. Certainly, as you mentioned, we offer a delicious menu at our Café Urbano, our recently redesigned and inaugurated hotel restaurant, which has... More 

Gold Coast
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 23, 2016 credit card Amex Card Member Review

I have stayed here quite a number of times. Superb hotel, service and value. Keep up the great work Intercontinental. I will keep on returning to Presidente! Service also typical Intercontinental excellence!

Helpful?
Thank Nick P
Brisbane, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 4, 2016 via mobile

I recently stayed at this hotel during a business trip to Mexico. The hotel is very nice with some good restaurants. We had dinner in Cafe Urbano which was nice. The rooms were large, clean and comfortable. The hotel was at 100% occupancy and you would have not known.

Helpful?
Thank Michelle A
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay at our hotel. We are constantly working to ensure the best hospitality experiences to our guests and we are pleased to hear you enjoyed our rooms and our restaurant. Certainly, as you mentioned, we offer a delicious menu at our Café Urbano, our recently redesigned and inaugurated hotel restaurant,... More 

Indonesia
Level Contributor
278 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed July 26, 2016

We only stay overnight at this hotel and location is not in Centro Historico but opposite big outdoor mall which you can find many restaurants. Room isn't spacious as standard Intercontinental but they are comfy and with two double beds. We did't try the breakfast because we found better place to enjoy our breakfast buffet at the mall. As I... More 

Helpful?
1 Thank ucartech
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit at our hotel. Our staff works very hard to ensure the high quality of our service as well as to offer the best and most modern facilities to our guests and visitors during their stay. The hotel is located right across from one for the largest malls in the... More 

Oxford, United Kingdom
Level Contributor
62 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 22, 2016

This is a nice, large hotel near the centre of town and within a few minutes drive from the Expo Centre. There is a large shopping mall opposite and many restaurants around. The staff were excellent and my room was fine. The hotel dining room was good, offering a variety of dishes, not all Mexican. Unfortunately, smokers were banished outside,... More 

Helpful?
Thank mikemin
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear guest, Thank you for taking the time to write a review of your stay at our hotel. I am pleased to read that your experience at our facilities was very good, and that the service was excellent and helpful. Your comments are very important for us. We hope you will continue to choose Presidente InterContinental Guadalajara Cordially, SMC General... More 

Jodhpur, India
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 15, 2016

Being a IHG member this is my most frequently visited hotel!! I have stayed here 4 time in last 2 years and my experience is great!! I book a base room and being IHG member always upgrade to club room!! the club rooms on 23 rd floor have amazing view with excellent bath tub,, The club room residents can also... More 

Helpful?
Thank tarun2k5
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. Thank you again for your comments and we look forward... More 

Los Angeles, California
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 7, 2016

The Presidente is in a great location, easy to walk to shops and restaurants and a quick uber ride to some of the best restaurants in the city. It seems like the hotel was very recently updated. The decor was modern and new. The hotel itself was great, the beds are a bit on the firm side, but I like... More 

Helpful?
Thank DA310
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

We thank you very much for your comments regarding your recent stay at the Presidente Intercontinental Guadalajara, it is a great pleasure to hear, that our facilities and our location were up to your expectations. We are thrilled that you enjoyed our recently renovated lobby. We are looking forward to welcome you again at Presidente InterContinental Guadalajara. Regards, SMC General... More 

Los Angeles, California
1 review
1 of 5 stars Reviewed July 5, 2016

The room was not up to standard! not a 4 star Hotel!! The night stand, table, phone, windows overall the room was filthy!! the room had a weird smell like old dirty smell. and to top it, the waiters at the Urban Restaurant demand tips! I got there to get breakfast early morning, as I just requested coffee, I received... More 

Helpful?
Thank ileana237185
SMC3515, General Manager at Presidente InterContinental Guadalajara, responded to this review

Dear Guest. Thank you for your comment about your recent visit to our hotel. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. Your feedback will be reviewed and most certainly forwarded to the appropriate departments. We do hope to have the opportunity to welcome you back in the future,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Completely remodeled.• Magnificent location across Plaza del Sol shopping mallwhich features more than 250 stores and restaurants,5 minutes away from Expo Guadalajara.• 4 Diamonds by the AAA, H Distinctive and HTDistinctive (High Technology).• 423 fully remodeled guestrooms.• “El Chante” Spa, Gym, Sauna, Steam, Jacuzzi, HeatedPool and Massages.• Chef’s Table (unique concept in town) y The ExclusiveTequila Collection Bar.• 21 different meeting rooms for up to 1500 pax.• 24 hour services: Gym, Business Center and RoomService. ... more   less 

Additional Information about Presidente InterContinental Guadalajara

Address: Av Lopez Mateos and Moctezuma | crossing the street you will find Mall Plaza del Sol, Guadalajara 45050, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $69 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Presidente InterContinental Guadalajara 4*
Number of rooms: 423
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Also Known As:
Presidente Intercontinental Guadalajara Hotel Guadalajara
Intercontinental Guadalajara
Hotel Style:
#4 Spa Hotel in Guadalajara
#8 Luxury Hotel in Guadalajara
#14 Romantic Hotel in Guadalajara
#16 Business Hotel in Guadalajara
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