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The Westin Guadalajara

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The Westin Guadalajara
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419 Reviews from our TripAdvisor Community

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Showing 236: English reviews
Fontana, California
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Overall I liked the hotel. I do think a pool or Jacuzzi is needed, I was surprised the hotel didn't have one considering it is a Westin. The hotel was clean had great views and was centrally located. Word of advice, call ahead for the shuttle, I intended on calling ahead but got busy at work and when I called... More 

Helpful?
Thank Evilyn7
Las Vegas, Nevada
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Been here a few times before boys had a great time comfortable relaxed location for us it's not great location but we still will travel to come here. When I called The front desk and ask for American TV stations she says it's a cable company I have the same sky satellite dish at home it's the remote that controls... More 

Helpful?
Thank V f
San Diego, California
2 reviews
3 of 5 stars Reviewed 1 week ago

Overall, this is a beautiful and comfortable hotel. I was surprised at check-in when I was charged an extra 595 pesos to bring my spouse. I was on a business trip and the hotel arrangements had been taken care of in advance. I take my spouse on most business trips, and this was the first time any hotel charged extra.

Helpful?
Thank 897antoinettep
Lima,
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I was there only for one night but the Westin in Guadalajara is one of my favorite hotels from that chain Breakfast was super! They gave me a nice suite due to my Spg platinum level Very modern and staff very friendly I will definitely recommend it and come back

Helpful?
Thank Guillermo V
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were evacuated from Hurricane Odile in Cabo and ended up in Guadalajara. Of course there was a Westin :) The staff was super nice, the hotel was super clean and quiet, and the lobby bar was really fun, great drinks and great bartender. We asked for massages since we had just been through a Hurricane and the staff recommended... More 

Helpful?
Thank Tomifer213
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Thomas M, Thank you very much for your words. We believe the situation was handle very professionally by our colleagues in PV and we were ready to help them and each one of our mutual guests in such a distressful moment. Thank you very much for recognizing the enormous effort we made in order for you to feel safe... More 

San Juan Cosala, Mexico
Level Contributor
219 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a one-night layover in GDL before proceeding to Lake Chapala, and since I had never stayed at the Westin, I thought I'd give it a try. Very glad I did as the service extended to me, even before my arrival was exemplary. I was emailed before my arrival by Eduardo Vallin, the Westin's Experience Specialist ( love the... More 

Helpful?
Thank Musqat
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Musgat, Thank you so much for sharing your experience with us, it is certainly pleasant to know that we made your stay so great and that you will be visiting us again the next time that you are in town. For us is very important to exceed our guests expectations. I will congratulate Eduardo Vallin for his outstanding performance... More 

San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed for 7 nights around the end of May and first week of June 2016. Everything was perfect with the room, restaurant, bar and staff. Having a disability I needed an accessible room and the one they put me in worked perfectly. The front desk was always helpful with any request or questions I had. I'm a long time... More 

Helpful?
Thank LifeRollsOn
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear LifeRollsOn, Thank you so much for your loyalty and your trust, I’m very glad to know that you let us be your host each time you come to Guadalajara. We are so happy that you found our rooms and facilities useful and according to your needs, as well as our staff and dedicated service. We like to consider all... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a very nice hotel, located right across the expo guadalajara and the convention center. Its location is excellent for business and so on. The rooms are very confortable and with the typical perks here and there. Coffee maker, safe, ironing board, and nice shampoos and toiletteries in the big bath tubbed bathroom. Although the hotel has a nice... More 

Helpful?
Thank Annnnna
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Annnnna, Receive our best regards from the hotel, we want to thank you for letting us be your host during your visit to the city and for sharing your experience trough the Trip Advisor Community. I am very glad that our Heavenly Bed provided you with a great nigh sleep and that you tried the food in our restaurant,... More 

Ahwatukee, Arizona, United States
Level Contributor
341 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Westin Guadalajara is a very nice hotel and my hotel of choice over the past six years. It is a fairly new hotel and I believe it had just opened when I first stayed here. It is on Avenida de las Rosas, which can get quite packed when the Exhibition Center across the street has some event going on.... More 

Helpful?
Thank Robert V
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Robert V, Thank you so much for letting us be your host during your stay here in Guadalajara. Also we deeply appreciate your loyalty towards the brand and to the hotel in specific, we are so happy to know that you have been with us since our opening and that you have seen us through all this time, we... More 

Houston, Texas
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed August 18, 2016

The hotel was nice and staff did excellent job. Everybody was nice and the rooms were good size. Food was very good. Location was perfect. Will return to this hotel next time I return. Only negative is not enough English tv channels.

Helpful?
Thank Flyboy47
WestinGuadalajara, Gerente at The Westin Guadalajara, responded to this review

Dear Flyboy47, I appreciate the time that you have taken to share your experience with us and most of all for given us the chance to be your host. It is wonderful to see that you had such a wonderful time with us and that you got to see our dedicated service during your stay. Also that you liked our... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Guadalajara is in one of the most prestigious areas of this metropolis. Expo Guadalajara is next door, World Trade Center, corporate offices and numerous shops are nearby.Power up in the state-of-the-art WestinWORKOUT® Gym.Escape to one of our 221 thoughtfully-designed guest rooms. The signature all-white Westin Heavenly Bed®, High Speed Internet Access, an LCD Flat Screen Television ensure that each space is a calming oasis where you can have a revitalizing stay. ... more   less 

Additional Information about The Westin Guadalajara

Address: Avenida de las Rosas 2911, Guadalajara 44530, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $82 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Guadalajara 4*
Number of rooms: 221
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Guadalajara
#6 Luxury Hotel in Guadalajara
#7 Business Hotel in Guadalajara
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