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Avenida De Las Rosas 2911, Guadalajara 44530 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (255)
360
Panoramas (81)
Room & Suite (335)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Guadalajara
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 149 hotels in Guadalajara
Location
Cleanliness
Service
Value
Travelers' Choice
The Westin Guadalajara is in one of the most prestigious areas of Guadalajara, Mexico. Expo Guadalajara is near our hotel in Guadalajara as is the World Trade Center. Corporate offices and numerous shops are close by also. Guests staying with us enjoy one of 221 thoughtfully-designed rooms. The signature all-white Westin Heavenly Bed®, High Speed Internet Access, an LCD Flat Screen Television ensure that each space is a calming oasis where you can have a revitalizing stay.
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Full view
Property amenities
Valet parking
Free internet
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Paid private parking on-site
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
56Somewhat walkable
Grade: 56 out of 100
57Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
606Reviews12Q+A64Room tips
Traveler rating
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  • 59
  • 12
  • 15
Time of year
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Popular mentions
Bryan V wrote a review Jul 2020
Pasco, Washington61 contributions3 helpful votes
+1
The hotel is extremely nice and modern. Every space such as lobby, elevators and rooms are well kept and clean. This is perfect for business trips. The restaurant has good food. Everyone staff member there is friendly. Fortunate to get a great view of the city. Within the area there are only hotels but can uber to Avenida Chapultepec for food/beverages.
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Date of stay: July 2020Trip type: Traveled solo
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Bill F wrote a review Jan 2020
Chicago, Illinois50 contributions9 helpful votes
Very nice hotel, modern clean, comfortable rooms. Nice buffet breakfast, very nice friendly staff, convenient area, very quiet, especially when no trade shows at the across the street expo center. I will definitely go back.
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Date of stay: January 2020
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Response from WestinGuadalajara, Manager at The Westin Guadalajara
Responded Jan 27, 2020
Dear ABF7397 Thank you for your comments, we hope to see you soon at your home The Westin Guadalajara, every day we strive in all areas to take care of every detail and make your stay refreshing
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MarcoToronto wrote a review Jan 2020
4 contributions
This is a beautiful property, located across the street from the Guadalajara Expo, a huge conference centre. So, if you’re visiting GDL for business, location might be perfect. However, if you’re traveling for pleasure, the Westin is slightly out of the way. Nevertheless, it remains an excellent option since taxis are very inexpensive in GDL. Service is excellent. We were too late to book for the special banquet on Christmas Eve, but they organized special room service for us, and it was great.
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Date of stay: December 2019Trip type: Traveled with family
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V f wrote a review Dec 2019
Las Vegas, Nevada149 contributions63 helpful votes
When I went to check in I told the front desk clerk that I was a gold member of SPG He told me because I booked over the Internet that I’m not allowed to get any perks or upgrades I’m surprised that he doesn’t realize that most people book over the Internet Expedia hotels.com bookings.com trip advisor.com The problem is not the upgrades are the perks is. In the matter he talk down to me was a bit be literally That’s fine, The counter in our bedroom was dirty with sticky stains from somebody’s soda or coffee that’s fine That night we called them for some extra pillows The chambermaid showed up with pillows that were so smelly we were almost vomiting We called the manager he came up ; he smelled the pillows his face said it all they were disgusting We showed him the desk that were sticky he said he would have a clean in the morning And apologized for the pillows and got us new pillows The next day we got back at 3 AM I guess they forgot to clean sticky and stained still there So sad love the hotel Terrible location hard to fine won’t stay there no more We go to Guadalajara to go shopping we go to Guadalajara to go shopping so this location is not good for us at night time I’d be leery But dirty stinking pillows no thank you
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Date of stay: January 2018Trip type: Traveled with family
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Response from WestinGuadalajara, Manager at The Westin Guadalajara
Responded Dec 16, 2019
Thanks for your comments, we offer an apology for the bad experience with cleaning, they will gladly be reviewed and investigated by Management, we are sure that if had received benefits that do not apply everything would have been different, but we are ethical If you would like more information about Marriott Bonboy benefits, we invite you to contact the marriott bonboy helpline
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miltonvalenzuela wrote a review Oct 2019
Queretaro City, Mexico14 contributions6 helpful votes
Basic, with nice/modern good look and feel. A Westin as everywhere else. Very good customer service, comfy rooms (very well isolated, no noise at all), good breakfast buffet. We had some meetings in their meeting rooms and everything was as planned and promised. Good job to all.
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Date of stay: October 2019
Location
Service
Sleep Quality
Trip type: Traveled on business
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PRICE RANGE
$92 - $237 (Based on Average Rates for a Standard Room)
LOCATION
MexicoJaliscoGuadalajara Metropolitan AreaGuadalajara
NUMBER OF ROOMS
221
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Frequently Asked Questions about The Westin Guadalajara
What are some of the property amenities at The Westin Guadalajara?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin Guadalajara?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at The Westin Guadalajara?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Guadalajara?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Guadalajara?
Conveniently located restaurants include La Ciudad de los Almuerzos, Carnes Asadas Pipiolo - Mariano Otero, and La Reforma Uno.
Are there opportunities to exercise at The Westin Guadalajara?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Westin Guadalajara?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Guadalajara?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Guadalajara offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Guadalajara?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Westin Guadalajara?
Many travelers enjoy visiting Palacio de Gobierno (3.2 miles), Hacienda Santa Lucia (4.6 miles), and El Acueducto (2.9 miles).