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Hotel Portonovo Plaza Centro Guadalajara

Traveler (26)
Room & Suite (19)
Dining (5)
Overview
  • Excellent30%
  • Very good37%
  • Average20%
  • Poor7%
  • Terrible6%
  • Aug 5, 2017
    “Misleading Quality Standards”
  • Apr 21, 2017
    “No frills, close to everything place to shack up!”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Concierge
3.5 Star accommodation
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Rooms
Feb 3Feb 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (145)
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1 - 5 of 14 reviews
Reviewed August 5, 2017 via mobile

Shopping for a budget hotel in Guadalajara isn't usually a challenge, but this experience (booked through Hotwire as a blind reservation with a 3.5/5.0 rating) was not only disappointing, but also not a suitable place to stay. No refunds are offered even though we left...More

Date of stay: August 2017
2  Thank mexpro
Response from Patricia A, Director of Sales at Hotel Portonovo Plaza Centro GuadalajaraResponded August 28, 2017

Thank you for taking the time to let us know about your stay. We are very sorry to read you didn't have a good time with us. We apologize for all inconveniences you experienced. We will carefully review all issues you mention in your review...More

Reviewed April 21, 2017

When my normal hotel I stay at didn't have rooms for the duration of my biz trip, reluctantly I booked this property. A total of 13 nights for less than USD$400? Thank you, Mr. Trump! The balance of my budget was well invested in great...More

Date of stay: March 2017
1  Thank Pololeal
Response from Patricia A, Director of Sales at Hotel Portonovo Plaza Centro GuadalajaraResponded April 26, 2017

Thank you very much for taking the time to post a review. We are happy to read that our location was so convenient and that your overall experience was good and that you had extra money to spend on actually living and joying Guadalajara instead...More

Reviewed May 3, 2016 via mobile

This hotel is located in center of Guadalajara. Location is very good. And we have many bags.So we ask them that they can keep our bags until we return. They said of course. We were very pleasure. We could get Taxi easily.The staff called Taxi.so...More

Date of stay: May 2016
Thank oha123
Response from Patricia A, Director of Sales at Hotel Portonovo Plaza Centro GuadalajaraResponded May 6, 2016

Thank you for taking the time to post such nice review. We are very happy to read you had a pleasant stay with us. That the staff was nice and accommodating and that we did everything we could to make you happy. Please know that...More

Reviewed March 7, 2016

I booked the hotel at the last minute as I arrived in GDL. Although it is fine for a budget hotel I would have preferred a better location. Rooms are really small, the bathrooms was so slick I almost feel each time I entered. My...More

Date of stay: February 2016
Thank Tim D
Response from Patricia A, Director of Sales at Hotel Portonovo Plaza Centro GuadalajaraResponded March 8, 2016

Thank you for taking the time to post a review. It was our very pleasure to accommodate you. Thank you so much for staying with us!

Reviewed March 25, 2015

I spent a night there. The room is very clean but it was kind of small, nothing to complain at all since I was just there with one more person so we really fit well in it. The bed was comfortable, although a bit hard....More

Date of stay: February 2015
Thank Harumi U
Response from Patricia A, Director of Sales at Hotel Portonovo Plaza Centro GuadalajaraResponded March 26, 2015

Thank you very much for posting such a nice review and for the excellent grade! We are happy to read you enjoyed the cleanliness of the room, the tasty food and the location of the hotel. Please know that it was our very pleasure to...More

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About
Description
This charming and totally renewed hotel under an exquisite contemporary style features 56 mid-luxury rooms waiting for you! It is definitively the best stay option in Guadalajara’s Downtown. Close to More everything and with easy access to all major historic and touristic attractions of the city. It opened its doors in April of 2011, to welcome all kind of guests, especially those traveling on a budget not willing to scarify comfort, style and location. Excellent for business trips! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Air Conditioning
Business Center with Internet Access
Concierge
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pool
Beachfront
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Style
Best Value
,
Romantic
Room types
Non-Smoking Rooms
Hotel class
Hotel Style
Best Value
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
56
Price range
$30 - $57 (Based on Average Rates for a Standard Room)
Location
Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Hotel class
Hotel Style
Best Value
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
56
Price range
$30 - $57 (Based on Average Rates for a Standard Room)
Location
Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Photos
Traveler (26)
Room & Suite (19)
Dining (5)
Business Center & Event Rooms (4)
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Questions & Answers
Ask a question
Erin T
April 9, 2015|
AnswerShow all 2 answers
Response from Patricia A | Property representative |
Hello! There are no safes in the rooms but, you can ask front desk to keep your valuables and we will put them in a very safe place, and make them available anytime you need them. Thank you!
0
Votes
Room Tips
"Avoid the front of the hotel, construction on the main avenue can get noisy"
Pololeal
Apr 21, 2017
Read review
"make sure to get a room off the main road"
timd503
Mar 7, 2016
Read review
"Bring earplugs and your own pillow!"
Dansktex
Jan 6, 2015
Read review
"ask for a room with lots of natural sunlight! i prefer my rooms that way!"
330benl
Nov 4, 2014
Read review
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