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Holiday Inn Hotel & Suites Centro Historico

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Av. Juarez 211-103 Centro | Colonia Centro, Guadalajara 44100, Mexico
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243 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Oakland, California
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 13, 2016 via mobile

We were only in Guadalajara for 2 nights so we needed something central. Totally worth it. It's walking distance (1-2 blocks)from most of the monuments you want to see. The room wasn't great but it was nice. The bed was a bit small. We had a rental car and there was parking which most hotels downtown did not have. It... More 

Helpful?
Thank lidiaz
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear lidiaz, Thank you for posting a review about your recent stay with us. It is good to know that our location was convenient for your needs. I am sorry, though, for the not meeting your expectations when it comes to the room and the bed. Your comments are valued and noted and be rest assured that these will be... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 13, 2016 via mobile

Historic hotel within walking distance to The Cathedral and other free sights. The staff was wonderful in helping to secure dinner reservations for our party. The rooms are spacious with hardwood floors, glass door showers, and comfy beds.

Helpful?
Thank 13Redsox
Daniel F, Director de Relaciones con Clientes at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Hello ! Thank you very much for take time to share your comments about your experience at our hotel Holiday Inn & Suites Guadalajara Centro Historico. The feedback we receive from our guest is very valuable to us . We look forward to the opportunity to welcome you again in the near feature to offer you and your party the... More 

Irapuato, Mexico
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 17, 2016

This hotel is amazing, this hotel is a refurbished hotel from the 1950's it has a great stair way! But as soon as you enter your room you're in a modern hotel room. The location is excellent too. The breakfast buffet is also great! Very good selection and excellent service

Helpful?
Thank Eduardo G
Arlington, Texas
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed February 16, 2016

The hotel is not what you might expect from a Holiday Inn if you've stayed at one in the U.S. the price is a little higher than other hotels in the area, but you do get more space in your room for that price. The cable channels are limited, the A/C does not go below 18 degrees celsius (and it... More 

Helpful?
Thank rgamarra28
Daniel F, Front Office Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear guest. We would like to thank for the review you are giving us. We like to hear what our customers have to say and we really appreciate your comments, thay make us give a better service everyday. We hope you can give us another opportunity to be your lodging option in the beautiful city of Guadalajara. Best regards! More 

Parksley, Virginia
Level Contributor
5 reviews
5 hotel reviews
1 of 5 stars Reviewed February 5, 2016

Well from start to finish i was upset and disappointed in this hotel: the walls of the hotel are thin so you hear the tv from other rooms, small children yelling and running until 12:30 am, and the high hills from women on the roof are very loudly. I have stayed there many times in the past with few problems... More 

Helpful?
Thank Justis50
Daniel F, Front Office Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Justin, First of all, we would like to thank the time you took writting your comments down. We really appreciate all of our guests' opinions. We have carefully read all you had to say about your stay and it is a shame that you did not enjoyed it completely, we are taking actions over all the topics you mentioned.... More 

Cape Town
Level Contributor
57 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed January 4, 2016

We arrived earlier than planned - around 14h20 - and the front desk staff seemed a little agitated. After a while they said that they had had a lot of late check outs, and checked us in. The last comment was that if we were unhappy with the room we could change the next day. Our room was quite a... More 

Helpful?
Thank markCapeTown
Daniel F, Front Office Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Mark We have already read your comments, first of all we would like to thank for giving us your stay feedback. We have analyzed all your comments and we are glad to hear that at the end you enjoyed your stay, We already passed your opportunity comments to the right persons, that is why we appreciate all of our... More 

denver, colorado
Level Contributor
57 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed December 31, 2015

HOLIDAY INN HISTORICO has made many efforts to improve their facility and service since my last visit in October of 2014. Rooms appear to have been renovated and the tired old hallway carpets have been replaced! The restaurant remains adequate, even above average, although not a four-star standard. The local tour options continue to require cash only and do not... More 

Helpful?
Thank coloradoclimber
Daniel F, Front Office Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear guest, We appreciate the time you invested writting your comments down. It is true that our property went thru a renovation last year to fix major issues but we are still working on the little details, that is why we like to hear all of our guests' opinions. We are working everyday to bring the quality service you deserve... More 

Mayaguez, Puerto Rico
Level Contributor
284 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
5 of 5 stars Reviewed November 11, 2015 via mobile

Location is perfect for walking around the historic district. Lots of affordable restaurants at walking distance. Hotel staff is friendly; however, a friend of us called us three times and nobody told us about she having called. Nice breakfast.

Helpful?
Thank golflover26
Daniel F, Front Office Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Calberkeley1997 We appreciate the time you took for give us your comments. We are glad to hear you enjoy your stay in our property, It is our duty to make you feel like home. We are looking forward to keep being your lodging choice in your next visit to the beautiful Guadalajara. Best regards! More 

San Diego, California
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 11, 2015 via mobile

Most if the hotels in the Historic District (by the Cathedral) are locally owned and have small bedrooms sizes. The two major hotel chains I found were IHG and Best Western. Although I have Diamobd status at BW, their reviews were better at the IHG Holiday Inn. I don't regret my decision for a minute!! They honored my BW Diamond... More 

Helpful?
Thank Calberkeley1997
Daniel F, Front Office Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Calberkeley1997 We appreciate the time you took for give us your comments. We are glad to hear you enjoy your stay in our property, It is our duty to make you feel like home. We are looking forward to keep being your lodging choice in your next visit to the beautiful Guadalajara. Best regards! More 

Edmonton
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 4, 2015

During the recent hurricane Patricia threat I evacuated to Guadalajara. I can't say enough about my experience at this Holiday Inn. I don't speak a lot of Spanish which can be challenging in GDL. All the front desk / concierge staff spoke good to excellent English. They were helpful, smiling, professional, and all around awesome! I felt safe and well... More 

Helpful?
Thank NeedSomeSunEdmonton
Daniel F, Front Office Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Guest: We appreciate the time you took for give us your comments. We are glad to hear you enjoy your stay in our property, It is our duty to make you feel welcome. We will share your comments to all our staff so they can be motivated to bring quality service as they do now. We are looking forward... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located at the heart, near the historical and cultural area, of the city are the only five star and International prestige brand in this area. Featuring all the comfort that business men and tourists require, our guests will be able to experience the combination of modern services and history of this beautiful city. Enjoy our recent remodelated rooms or junior suite with the best standards by Holiday Inn and more: the best beds to rest, pillow menu, wireless Internet access, use your own computer in room, alarm clock radio with iPod dock, and free parking. Entertainment, shopping, culture, business, all you are looking for, just steps away. Easy access to anywhere in the city. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Centro Historico

Address: Av. Juarez 211-103 Centro | Colonia Centro, Guadalajara 44100, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $62 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Hotel & Suites Centro Historico 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Centro Historico
Holiday Inn Guadalajara
Guadalajara Holiday Inn
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