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Holiday Inn Hotel & Suites Centro Historico

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Av. Juarez 211-103 Centro | Colonia Centro, Guadalajara 44100, Mexico
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Holiday Inn Hotel & Suites Centro Historico
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234 Reviews from our TripAdvisor Community

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Parksley, Virginia
Level Contributor
5 reviews
5 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW

Well from start to finish i was upset and disappointed in this hotel: the walls of the hotel are thin so you hear the tv from other rooms, small children yelling and running until 12:30 am, and the high hills from women on the roof are very loudly. I have stayed there many times in the past with few problems... More 

Helpful?
Thank Justis50
Cape Town
Level Contributor
54 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed January 4, 2016

We arrived earlier than planned - around 14h20 - and the front desk staff seemed a little agitated. After a while they said that they had had a lot of late check outs, and checked us in. The last comment was that if we were unhappy with the room we could change the next day. Our room was quite a... More 

Helpful?
Thank markCapeTown
Daniel F, Front Office Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Mark We have already read your comments, first of all we would like to thank for giving us your stay feedback. We have analyzed all your comments and we are glad to hear that at the end you enjoyed your stay, We already passed your opportunity comments to the right persons, that is why we appreciate all of our... More 

denver, colorado
Level Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed December 31, 2015

HOLIDAY INN HISTORICO has made many efforts to improve their facility and service since my last visit in October of 2014. Rooms appear to have been renovated and the tired old hallway carpets have been replaced! The restaurant remains adequate, even above average, although not a four-star standard. The local tour options continue to require cash only and do not... More 

Helpful?
Thank coloradoclimber
Daniel F, Front Office Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear guest, We appreciate the time you invested writting your comments down. It is true that our property went thru a renovation last year to fix major issues but we are still working on the little details, that is why we like to hear all of our guests' opinions. We are working everyday to bring the quality service you deserve... More 

Mayaguez, Puerto Rico
Level Contributor
225 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
5 of 5 stars Reviewed November 11, 2015 via mobile

Location is perfect for walking around the historic district. Lots of affordable restaurants at walking distance. Hotel staff is friendly; however, a friend of us called us three times and nobody told us about she having called. Nice breakfast.

Helpful?
Thank golflover26
Daniel F, Front Office Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Calberkeley1997 We appreciate the time you took for give us your comments. We are glad to hear you enjoy your stay in our property, It is our duty to make you feel like home. We are looking forward to keep being your lodging choice in your next visit to the beautiful Guadalajara. Best regards! More 

San Diego, California
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 11, 2015 via mobile

Most if the hotels in the Historic District (by the Cathedral) are locally owned and have small bedrooms sizes. The two major hotel chains I found were IHG and Best Western. Although I have Diamobd status at BW, their reviews were better at the IHG Holiday Inn. I don't regret my decision for a minute!! They honored my BW Diamond... More 

Helpful?
Thank Calberkeley1997
Daniel F, Front Office Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Calberkeley1997 We appreciate the time you took for give us your comments. We are glad to hear you enjoy your stay in our property, It is our duty to make you feel like home. We are looking forward to keep being your lodging choice in your next visit to the beautiful Guadalajara. Best regards! More 

Edmonton
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 4, 2015

During the recent hurricane Patricia threat I evacuated to Guadalajara. I can't say enough about my experience at this Holiday Inn. I don't speak a lot of Spanish which can be challenging in GDL. All the front desk / concierge staff spoke good to excellent English. They were helpful, smiling, professional, and all around awesome! I felt safe and well... More 

Helpful?
Thank NeedSomeSunEdmonton
Daniel F, Front Office Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Guest: We appreciate the time you took for give us your comments. We are glad to hear you enjoy your stay in our property, It is our duty to make you feel welcome. We will share your comments to all our staff so they can be motivated to bring quality service as they do now. We are looking forward... More 

Austin, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 26, 2015

We were evacuee's from Hurricane Patricia. We were able to reserve 2 nights at this hotel. The staff were AMAZING and helpful! Seriously I have never encountered such a wonderful team of people. They remembered us every time we came downstairs... and even helped us arrange a trip to Tequila, MX for a tour! The Hotel is very conveniently located... More 

Helpful?
Thank Jessica T
Daniel F, Front Office Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Jessica T. We appreciate the time you took for give us your comments. We are glad to hear you enjoy your stay in our property, It is our duty to make you feel welcome. We will share your comments to all our staff so they can be motivated to bring quality service as they do now. We are looking... More 

Parksley, Virginia
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed September 28, 2015

A excellant choice of all the places to stay in Gdl.staff very helpful with directions,quiet rooms and confortable beds.within walking distance of many attractions.the only downer was the lack of very hot water.it was warm but not steaming hot.

Helpful?
Thank Justis50
Daniel F, Front Office Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Justis50 We are pleased to read your comments, first of all we would like to thank the time you took to give us a feed back of your stay. We are happy to see that you enjoyed your stay with us. We are worknig to improve the details and to get better day by day. We are really looking... More 

Laredo Texas USA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 25, 2015 via mobile

My stay there was ok Good service from start Reception was friendly Bell boy quite helpful Rooms were clean cozy and quite Didnt use the in house breakfast since the area has plenty of other and more traditional options great customer service from start to end No regrets just the parking which was extremely ssmall and no gic and more... More 

Helpful?
Thank nvanoye
Daniel F, Front Office Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Guest Nvanoye. It is a pleasure to greet you from Guadalajara, I would like to thank you so much for taking the time to give us a feedback about your stay in our hotel. We appreciate the comments and we hope you stay with us next time you visit the city. Best regards! More 

Addison, Texas
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 7, 2015

I stayed here over the Labor day weekend with my wife and we truly enjoyed our stay. The rooms were very large and comfortable. We felt safe during our stay. The hotel is a historic building much like the surrounding area. The hotel is on Juarez avenue which is rather busy. We did hear noise during the evening but were... More 

Helpful?
Thank B E
Victor P, Guest Service Manager at Holiday Inn Hotel & Suites Centro Historico, responded to this review

Dear Guest BE It is a great pleasure to greet, thank you very much the time to write your kind comments, for us is very important to communicate with our guests, as it allows us to be able to serve better. Any questions are to serve. Best regards. Victor Perez Guest Service Manager More 

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