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Holiday Inn Guadalajara Select

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Ave. Ninos Heroes 3089 | Ave. Lopez Mateos, Guadalajara 44500, Mexico
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171 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 21, 2016 via mobile

This is a really nice hotel, right across from the Riu but at a more affordable price. The rooms are very comfortable and clean. My only issue is that the toilet did not flush very well but other than that the room had all the amenities you would expect from a Holiday Inn. Also if your room does not include... More 

Helpful?
Thank Diego G
Norma M, Front Office Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Monterrey, Mexico
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 24, 2016

I stayed two nights with my wife at this hotel and it is very good for the money paid. It is well located, clean and comfortable. The people at the reception desk was courteous and received us with a soft drink and a snack. I would definitely stay here again whenever we come back to Guadalajara.

Helpful?
Thank vercan
Norma M, Guest Relations Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you for sharing you experience, it is a great honor to have fulfilled your expectations and have gone further with our kind staff at the front desk, we are definitely looking forward for your next visit to Guadalajara Cordially Rooms Division Manager More 

Santo Domingo, Dominican Republic
2 reviews
1 of 5 stars Reviewed March 15, 2016

My mom and I were part of the Omnilife Entrepreneurs invited to the annual conference in GDL, we stayed at the hotel between March 3-7, 2016. On our arrival we received at the counter our room keys and proceeded to go into our rooms. We didn't receive any inventory of the room items and didn't signed up any inventory either.... More 

Helpful?
Thank Antonio C
Norma M, Guest Relations Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced for this mistake, as that is not up to our normal standards. We have been in contact directly with you to redeem this distressing event. Sincerely, Rooms Division Manager More 

Travelers are raving about these Guadalajara hotels

Round Rock, Texas
Level Contributor
187 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed February 16, 2016

Arriving at the Hotel Sunday night was a pleasant experience. The staff is very nice and upgraded me to an Executive Room due to my Platinum Elite status, but that was the only good experience at all. The room was really big with 2 queen beds and plenty of space to walk around. The nightmare stated when I tried to... More 

Helpful?
Thank mattos_family
Norma M, Guest Relations Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for not having the heating system you have required during your stay. It is great to to know that the Executive room pleased you, be sure that we will fulfill your expectations next time you visit us. Cordially, Rooms Division Manager More 

Weston, Florida
Level Contributor
170 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed February 10, 2016 via mobile

Second stay at this hotel and it was as good as the first one. Staff is very friendly and helpful, wifi works great everywhere, rooms and very spacious and the location is great. If you need a ride to the airport arrange it with them instead of taking a taxi, way better.

Helpful?
Thank DonatoInWeston
Norma M, Guest Relations Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We sincerely appreciate your feedback. We hope you will visit us again. Cordially, Rooms Division Manager. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 3, 2016 via mobile

Stayed at this hotel one night because we were flying out of Guadalajara early in the morning. 1) They could not and did not provide shuttle service. 2) Our 1st room smelled like urine and the pillows did not smell clean either, front desk assistant said it was the AC, O.K., in the new room the smell wast that strong.... More 

Helpful?
1 Thank Maribel A
Norma M, Guest Relations Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Feel free to... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 26, 2015

These rooms were so inexpensive when we visited that we got two of them. Both were on the 8th floor, large, and had nice views of nothing in particular. The staff was very friendly and helpful. Breakfast wasn't great, but the concierge lounge was well-appointed and pleasant. The bed was a little hard for my taste. The kids had a... More 

Helpful?
Thank Kwin P
Norma M, Guest Relations Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again and you have the opportunity to visit our closest places like Malls and Down Town. We appreciate your comprehension... More 

Nir Yitzhak, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 15, 2015

I stayed at Holiday Inn Select Guadalajara a few times during the last 6 months, always satisfied from high quality service standards. Clean and comfortable rooms, located in a nice area and close to restaurants and commercial centers. The restaurant is very good, offering delicious and generous breakfasts!

Helpful?
Thank Haim L
Norma M, Guest Relations Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you so much for your review of our hotel. it is our major reward to know that we are your first option in Gudalajara, we are proud of it. We'll continuing giving the great service you have received leaving memorable experiences in our Guest's Sincerely, Rooms Division Manager More 

Santo Domingo, Dominican Republic
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 27, 2015

Stayed in this hotel during a business trip to Guadalajara. Rooms are clean and spacious. Internet access (Wi Fi) is excellent. Location is very convenient. Price is very competitive. Staff is very friendly and helpful. The hotel claim to offer shuttle service for locations around the hotel. However, every time we asked for the service, we were told that it... More 

Helpful?
Thank XORDEP
Norma M, Director of Sales at Holiday Inn Guadalajara Select, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We try to give our staff the the empowerment to solve situations on their own judgement, We are sorry to hear that the person... More 

Boston, MA
Level Contributor
214 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed November 20, 2015

There are so many reasons not to stay at this hotel but I should say that it is clean and the rooms have all the basic stuff—big, flat screen television, a safe, Mr. Coffee, reasonably comfortable bed. There are few amenities beyond soap, shampoo, body lotion. No clock, no refrigerator, no mini-bar. My room was pretty stuffy so I had... More 

Helpful?
Thank laviajeraliz
Norma M, Guest Relations Manager at Holiday Inn Guadalajara Select, responded to this review

Thank you for your review, we are pleased to know the positive aspects you have experienced in our Hotel despite the title of this review. Our location is very valuated having very important places close to us, we sincerely look forward to have you back pretty soon and give a memorable experience. Norma Meza More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modernity, Location, and efficiency. Land of Mariachi and Tequila. The Holiday Inn Guadalajara Select Hotel is located in the best area of the city close to Expo Guadalajara and main avenues, surrounded by business and shopping centers:GalerÃ-as, Gran Plaza and Centro Magno, only 20 minutes away to airport , 10 minutes to downtown area, 10 minutes from financial center, (Banamex - City group, BBVA Bancomer, Santander and others) 20 minutes from Tlaquepaque and Tonala towns and 10 minutes from the industrial zone. !Live Tequila Express and Tequila Cuervo ... more   less 

Additional Information about Holiday Inn Guadalajara Select

Address: Ave. Ninos Heroes 3089 | Ave. Lopez Mateos, Guadalajara 44500, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $71 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Guadalajara Select 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Holiday Inn Select Guadalajara Hotel Guadalajara
Holiday Inn Guadalajara
Guadalajara Holiday Inn
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