We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Real Inn Guadalajara Centro

Hotel website
Av. Juarez 123 Col. Centro, Guadalajara 44510, Mexico (Formerly Best Western Plaza Genova)
Special Offer
Package Deal
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Real Inn Guadalajara Centro
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

113 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 26: English reviews
1 review
3 of 5 stars Reviewed 1 week ago via mobile

We spent one day here and it was nice. The room was clean and a great deal for the money. The location was great. It was walking distance to shopping and food. When we go back, we will stay there again. The l

Helpful?
Thank dxwebb
Richmond-upon-Thames, United Kingdom
Level Contributor
137 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed January 8, 2016

I stayed here after New Years Eve. The hotel is very well located, within walking distance of the main attractions in downtown, although some streets might look a little shabby. The staff was very helpful and nice. The service was also excellent. We had the breakfast included, which had a nice varied selection of dishes and fresh fruits, but I... More 

Helpful?
Thank Olimon_G
Mexico City, Mexico
Level Contributor
129 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed December 5, 2015 via mobile

This is a nice hotel for business. The lady that handles events is a reference for the rest of the people doing the same work at any hotel in the world. She fixed all the bad decisions and poor management of the agency that was paid to do that job. Even though the conference room had many columns obstructing the... More 

Helpful?
Thank MPM_WORLDWIDE
Mexico City, Mexico
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed November 14, 2015

This hotel is located in the very center of the city. That´s all. It´s small, it´s dark, the facilities are old, and the AC takes hours to cool the room. The restaurant inside is very poor, the buffet is the pitiful. On the other hand, you can eat in very good restaurants located near this hotel, the personnel is kind... More 

Helpful?
Thank scint1st
1 review
2 of 5 stars Reviewed September 10, 2015 via mobile

Rooms are very dirty carpet need some deep cleaning urgent!! Black spots everywhere. AC needs update will not cool the room completely. When it's humid there is no ventilation. When we walked in the bathroom the sink was clogged it took maintenance almost all day to fix. Then he didn't bother in calling a cleaning lady to clean the bathroom... More 

Helpful?
Thank Lorena M

Travelers are raving about these Guadalajara hotels

Sacramento, California
2 reviews
4 of 5 stars Reviewed May 26, 2015

As I said a good location..but rates are variable due to the time or agents you book thru. The house keepers was great and cleaned my room on request. I ate only once in the restaurant this trip and found the food too old and expensive for what they offered. Stay and enjoy tho.

Helpful?
Thank Emmittjtaylor
Martha_Marquez, Director General at Real Inn Guadalajara Centro, responded to this review

First of all let me offer a sincere apology for not meeting their expectations on food quality in our restored; let me inform you that we will take appropriate and immediate action in our restaurant for this not to happen again. I reiterate that at Real Inn Guadalajara Centro, our priority is your satisfaction and your comments are always valuable... More 

Mumbai (Bombay), India
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 21, 2015

I stayed in this hotel twice during my both the visits to Guadalajara in May & Sep 2014. Both the time the Hotel provided me with a good service and the rooms really good with a good wi-fi connection. The problem for me was only with the food. They didn't had much variety of the Continental food and everytime I... More 

Helpful?
Thank gaurav751983
Coral Gables
Level Contributor
46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 4, 2015

We had a bad experience by some technical problem the hot water was not working in the morning, but we got a late check out and on evening we take a hot shower before leave, the people in front desk was very nice.

Helpful?
3 Thank Jeamiell O
Houston, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 14, 2015

Great value for location. Doorman is extremely helpful and speaks English well. Front desk service could be friendlier? Hot water did not work in our room's shower. Free breakfast had some hot items and was okay.

Helpful?
1 Thank rasdt
Houston, Texas, United States
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 13, 2014

The location is UNBEATABLE for the price. It's walking distance to to everywhere in the downtown area. In terms of the hotel, it's good for the price. The lobby is in good condition with free breakfast included. There is security at night but in my experience nothing happens since the downtown location is busy and there are always ppl walking.... More 

Helpful?
1 Thank DoTraveler99
Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (23)
Viewed
Room/Suite (1)
Viewed
Family/Play Areas (1)
Viewed
Dining (3)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Hotel & Grounds (2)
Viewed
Dining (1)
Viewed
Room/Suite (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Guadalajara hotels
0.2 mi away
One Guadalajara Centro Historico
One Guadalajara Centro Historico
#22 of 122 in Guadalajara
4.0 of 5 stars 341 reviews
0.1 mi away
Hotel Roma, Suites & Business Center
0.1 mi away
BEST WESTERN Gran Hotel Centro Historico
Show Prices
Show Prices
Show Prices
0.1 mi away
Holiday Inn Hotel & Suites Centro Historico
0.3 mi away
Perla Central Hotel
Perla Central Hotel
#39 of 122 in Guadalajara
4.0 of 5 stars 97 reviews
0.2 mi away
NH Collection Guadalajara Centro Historico
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Conveniently located at the heart of Guadalajara, this product is designed for the business traveler who looks for a property which provides comfort and added values ​such as the breakfast from 6:00 AM until 9:00 AM at complementary basis as well as the internet access. The traditional Mercado San Juan de Dios and the Jewelry Center are 5 minutes away and only 15 minutes from the Expo Guadalajara grounds. The hotel is surrounded by many cultural attractions such as the Teatro Degollado building, Wax Museum, Cabanas Cultural Institute and the Metropolitan Cathedral of Guadalajara just to mention a few of them. ... more   less 

Additional Information about Real Inn Guadalajara Centro

Address: Av. Juarez 123 Col. Centro, Guadalajara 44510, Mexico (Formerly Best Western Plaza Genova)
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $45 - $61 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Real Inn Guadalajara Centro 3*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Orbitz, Hotwire, Priceline, Odigeo, HotelTravel.com and Despegar.com so you can book your Real Inn Guadalajara Centro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plaza Genova Hotel Guadalajara
Best Western Guadalajara
Guadalajara Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay