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Hilton Guadalajara

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Hilton Guadalajara
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740 Reviews from our TripAdvisor Community

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Showing 342: English reviews
San Antonio, Texas
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 18, 2011

I've spent many months in this hotel this year while in GDL on business. This Hilton has a great staff of employees. The hotel is located off of the path of other busy avenues so you can sleep well at night. Convenient to the GDL Expo. I've stayed at many properities in GDL, this remains one of my favorite to... More 

Helpful?
Thank BTraveler70
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for this wonderful comments which we appreciate very much. All of our associates are trying very hard to please our guests and I will gladly convey your thoughts to them. Looking forward to be of service to you in the near future, I remain. Sincerely Peter M. Leder General Manager More 

Greensboro, North Carolina
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed November 18, 2011

The location across the street from the Expo is perfect. The rooms are nice and well equiped, comfortable beds, good working desk with outlets for all the chargers and a coffee brewer. There is Wi-Fi in all areas. The business center offers good meeting rooms of all sizes, but the equipment such as speaker phones is a bit outdated. The... More 

Helpful?
Thank KansasSwede
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

We have received with great interest your valuable comments, which we have discussed with our staff, in order to improve continuously the service we provide to our clients and guests. We appreciate the time you have taken to let us know your impressions, and look forward to be of service to you in the not so distant future. Sincerely, yours... More 

Kingsport, TN
Level Contributor
121 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed November 2, 2011

Nice hotel in good location. Felt very safe. Food was good in exec lounge and restaurant as well. Also ate at Angus, good steaks. Be sure to stay AWAY from the elevators, they are very noisy especially on the upper floors. Rental car agency in hotel if needed. Staff was excellent. Just ask for help if you need it.

Helpful?
Thank Jake143
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your comments. The rollers of the elevators will be replaced next week and we hope to eliminate the noise completely. Looking forward to welcome you back soon, I remain. Sincerely, Peter M. Leder General Manager More 

San DIego CA
2 reviews
5 of 5 stars Reviewed October 18, 2011

My business traveler experience in this site (from the last february up to day), supports that my better recommendation is having a home site away from home and the people at the Hilton Guadalajara like Karina, Lulu and Jair on the 19th Executive floor, get it always devoting their best willing to provide you the best welcoming and accommodations possible... More 

Helpful?
Thank LECA C
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your very nice comments. All of us are striving continuously to improve our services. We are looking forward to welcome you back soon. Sincerely, Peter M. Leder General Manager More 

Atlanta, Georgia
Level Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed October 9, 2011

This was the fourth first time I stayed at this hotel in Guadalajara. The hotel is well kept, well managed and has an excellent location if you have to attend a trade show at the Expo Guadalajara. The rooms are very clean, show some age, but it is perfectly fine. The wifi showed some challenges, but the team worked in... More 

Helpful?
Thank DEbener
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your nice comments. We are very happy that we could be of service to you and look forward to welcome you back soon. Sincerely Peter .M. Leder General Manager More 

Chandler, Arizona
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 27, 2011

As a business traveler there is nothing better than having a home away from home and the people at the Hilton Guadalajara like Carina, Lulu and J on the Executive floor are always going out of their way to provide you the best service and accommodations possible to make your trip pleasure and give you that feeling of home. The... More 

Helpful?
Thank jvillafana83
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank You very much for your kind words. We are very happy that you feel at home in our hotel. I passed your message to all the associates involved in order to show them that you appreciate their efforts. Looking forward to be of service to you in the near future, I remain. Sincerely Peter M. Leder General Manager More 

Panama City, Panama
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed September 18, 2011

Awesome in every way. The staff is so friendly and welcoming. The room is clean and comfortable. They had me spin a wheel of fortune and I won a free dinner. I have been here 1 hour and love it already. Sitting at the bar watching American Football and just unwinding after all my travel. I will always come back... More 

Helpful?
Thank Martin S
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank You very much indeed for your fine comments. All of my team members are very happy that you had a great time in our hotel. Hopefully we will have the pleasure to welcome you back soon. Peter M. Leder General Manager More 

Boston, Massachusetts
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed September 12, 2011

Hotel convenient to the hardware show (across the street) but for sure the hotel management is taking advantage of customers with jacked up prices and minimum stay requirements (3 nights). Personally I think this is short term greed with long term negative effects. As for the hotel itself, nothing special and no complaints, but certainly not extra-ordinary in any way.... More 

Helpful?
1 Thank WorldWiseTrade
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your valuable comments about your last stay in our Hotel and the prizing strategies of the Hotel. We are very sorry to learn that we seem to have failed in providing a satisfactory service during your stay. Be assured that we have taken your comments to our staff meeting in order to prevent future breakdowns... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed August 30, 2011

I found the remodel at the Hilton Guadalajara to be excellent. My room was very modern and clean. I love all the new changes. BUt the highlight is the staff. Always very friendly, helpful and professional. I highly recommend this hotel.

Helpful?
Thank steve m
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank you very much for your very nice comments. All of us who work at the HILTON are trying to do our best every day in order to please our guests. Looking forward to welcome you back soon, I remain Sincerely Peter M. Leder General Manager More 

Hermosillo, Mexico
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 25, 2011

Excellent location and food very good especially de morning buffet. Very good hotel especially for business trips. The 15 floor has a great view

Helpful?
Thank Jugebuce
HiltonGuadalajara, General Manager at Hilton Guadalajara, responded to this review

Thank You very much indeed for your nice comments which I will gladly pass on to our associates. Looking forward to welcome you back soon, I remain Peter M. Leder General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Guadalajara is located within the business complex of Guadalajara World Trade Centre, in front of Expo Guadalajara convention center, 30 minutes far from Guadalajara International Airport, with easy access to the downtown area and only 5 minutes from Plaza del Sol, a traditional shopping center. Hilton Guadalajara has 450 rooms, all featuring wireless high speed internet (surcharge), remote control, cable television, computerized air conditioning, security box, 3 telephone, two lines, and magnetic card door locks. 24 Hour In-room dining & Meeting Facilities. Restaurants:Los Vitrales & La Reforma Uno Cantina Restaurant. ... more   less 

Additional Information about Hilton Guadalajara

Address: Avenida De Las Rosas 2933, Guadalajara 44530, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $69 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Guadalajara 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Hilton Guadalajara Hotel Guadalajara
Hilton Hotel Guadalajara
Guadalajara Hilton Hotel
Hotel Style:
#3 Spa Hotel in Guadalajara
#7 Luxury Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#11 Family Hotel in Guadalajara
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