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Avenida De Las Rosas 2933, Guadalajara 44530 Mexico
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Traveler (274)
360
Panoramas (89)
Room & Suite (317)

About

#32 of 169 hotels in Guadalajara
Location
4.5
Cleanliness
4.3
Service
4.3
Value
4.0
The Hilton Guadalajara Hotel, is located within the business complex of the World Trade Center and across from the Expo Guadalajara convention center. We are only 25 minutes from Guadalajara International Airport.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Room service
Safe
Telephone
Bottled water
Cable / satellite TV
Flatscreen TV
Iron
Wake-up service / alarm clock
Radio
iPod docking station
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
61Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
1461Reviews20Q+A86Room tips
Traveler rating
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  • 97
  • 58
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Popular mentions
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Most Recent
George d wrote a review Jun 28
Puerto Vallarta, Mexico2 contributions
Very warm hospitality, Great service. Please stop by vitrales. And ask for Luis Manuel excellent service Very professional , very polite and welcoming Highly recommended The manager Mario goes above and beyond. For your comfort. Julio is always there for anything you wish Great group of staff Team work for your dining experience.
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Date of stay: June 2022Trip type: Traveled on business
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Scott H wrote a review Jun 16
1 contribution
Great service and staff! Thanks Nayeli for great service. She let me Bluetooth my own music and the food was amazing. This hotel is a five star in my opinion. I really appreciate all the personal service and security
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Date of stay: June 2022Trip type: Traveled on business
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Response from Hector Silva, Atención al huésped/Recepción at Hilton Guadalajara
Responded 1 week ago
Dear Mr. Scoth: Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services, during your last stay with us in Guadalajara. Your feedback motivates us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future.
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Jennifer M wrote a review Jun 14
1 contribution
Itzel was a very polite and provided great service! She deserves a raise lol. Beautiful name too. Wow this needs a minimum amount of characters. So far everyone has been really imformative and understanding of my broken spanish. I really appreciate everyone for understanding. Also william is a great host too.
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Date of stay: June 2022Trip type: Traveled on business
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Response from Hector Silva, Atención al huésped/Recepción at Hilton Guadalajara
Responded 1 week ago
Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services, during your last stay with us in Guadalajara. Your feedback motivates us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future.
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Cesar C wrote a review Jun 5
1 contribution
Our stay at this Hilton Guadalajara was more than pleasant. Every type of service in this hotel is first class. Rooms are very clean and upkept. The restaurants have great food and service. The breakfast on the 19h floor was best continental breakfast I have ever had. Highly recommended.
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Date of stay: February 2022Trip type: Traveled as a couple
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Response from Hector Silva, Atención al huésped/Recepción at Hilton Guadalajara
Responded 3 weeks ago
Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services, during your last stay with us in Guadalajara. Your feedback motivates us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future.
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Diane S wrote a review May 2022
Santa Maria11 contributions3 helpful votes
When you read their description of that's available and you think "we should stay here!", you might want to think twice. They say: Enjoy our 780 sq. ft. King Deluxe Suite with a separate living area and offers a parlor with spectacular city views. Starting your day off with continental breakfast and relax in the evening with hors d'oeuvres, non-alcoholic beverages and honor bar. Includes a private bedroom with a separate shower and bathtub, queen-sized sofa bed, WiFi access, two-line phones with voicemail, nightly turndown service, wet bar. Each suite includes features from The Hilton Serenity Collection. The Serenity Bed includes an exclusive Suite Dreams mattress and box springs, Super Topper mattress pad, down duvet, Touch of Down pillows, linen program, as well as custom decorative bed throws and bolster pillow." What we got: No mini bar (when we asked for it, they brought a refrigerator...with nothing in it.) No separate toilet and shower, it was all one room and was dirty. No lounge with hors d'oeuvres, non-alcoholic beverages and honor bar. No continental breakfast And no one seemed to care. It was so sad.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
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Response from Jorge Berrio, General Manager at Hilton Guadalajara
Responded May 16, 2022
It is never pleasant to learn that we were not able to fulfill your expectations. Nevertheless, we are thankful to you for having brought these matters and found opportunities to our attention. I will personally look into finding the roots of this unfortunate lack of update on the information, along with your room reservation. Meanwhile, we will continue thriving for Service Excellence, to prevent occurrences like yours from happening to other guests. Kindly accept our most sincere apologies for any inconvenience we may have caused you.
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nilayshah1994 wrote a review Apr 2022
Mumbai, India570 contributions117 helpful votes
A nice hotel. The location of the hotel was also quite perfect, easy to get to some of the nice restaurants and bars. It is right opposite the Expo centre. We got the junior suite which had 2 areas with a door in between, which was great to set up work in the neighboring room.
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Date of stay: January 2022
Rooms
Location
Service
Room Tip: Try and get the Junior Suite
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Response from Hector Silva, Atención al huésped/Recepción at Hilton Guadalajara
Responded May 4, 2022
Thank you very much for sharing with us your thoughts and evaluation about the hotel, its staff and services, during your last stay with us in Guadalajara. Your feedback motivates us to continue striving for excellence. We all look forward to welcoming you back to the hotel in the near future.
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geosalglez wrote a review Apr 2022
Guadalajara, Mexico1 contribution
Great service! It was very clean. Very comfortable bed. Room clean, good room service, but kind of overpriced food abn beverages, dispite that everything was good. Very nice lady on reception and everything.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Hector Silva, Atención al huésped/Recepción at Hilton Guadalajara
Responded May 4, 2022
We greatly appreciate sharing the experience of your recent visit, we regret not having provided a service and facilities that meet our standards, your comments make us continue to strive in our areas of opportunity, we hope that in the future you will see us again.
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Daniel wrote a review Mar 2022
1 contribution
The staff here are the best. Very accommodating and helpful. The room is very nice, the breakfast buffet is very good as well. I have stayed here on and off over a 3 month period and while away from home they definitely make you feel like it is home.
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Date of stay: March 2022Trip type: Traveled on business
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Response from Jorge Berrio, General Manager at Hilton Guadalajara
Responded Mar 28, 2022
Thank you very much for taking the time to provide us with your feedback from your recent stay at the hotel. We certainly appreciate your comments, which I will personally share with the team members. Looking forward to welcoming you back to the hotel very soon.
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Robert R wrote a review Feb 2022
Cabo San Lucas, Mexico15 contributions4 helpful votes
The flooring throughout most of the room is an inexpensive faux wood floor (sticky underfoot). Furnishings completely outdated (visually tacky). Shower head so corroded it barely sprays. No outlet in the bathroom, if you blow dry your hair you will be doing without a mirror in the bedroom area of the room. Walls are very thin hearing everything from the adjacent rooms and hallway. Speaking of thin TOWELS you can almost see through!! The water has an odd Oder and the complimentary toiletries had a strange Oder too (nobody is taking those home) Only stayed one night Very Disappointed!!! The bed/pillows were comfortable
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Date of stay: February 2022Trip type: Traveled on business
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Response from Jorge Berrio, General Manager at Hilton Guadalajara
Responded Feb 21, 2022
Deat Sir, It is never pleasant to learn that we were not able to fulfill your expectations during your recent stay at the hotel. Neverhteless we are very greatful to you for having taken the time to provide us with your candid feedbak. Your evaluation help us tremendously to stay focused on the key areas of opportunity you mentioned in your evaluation. I will personally follow up with the corresponding leadership team member to see that the appropriate corrective actions are taken, in order to avoid future occurrences of the same nature with other guests. We sincerely apologyze for any inconvenience we may have caused you. We hope you provide us with another opportunity to present you with the kind of service and products your are accosutmed to. Sincerely,
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Thomas B wrote a review Jan 2022
Medford, Oregon18 contributions7 helpful votes
My wife and I enjoyed a full week at this wonderful very clean and safe hotel. Our room was over the top and comfortable with great views of the city and fast internet. Close buy were many outstanding restaurants just minutes away by cab. Staff was superb. Food was very good. Great dining staff that made sure we were well taken care of and most spoke English or some English that was most helpful. Like to acknowledge especially, Misael Avalos and his dining team including Mario Hernandez, Julio Carreon, Blanca Hernandez, Carlos De Leon, Alexander Batres and Luis Ake and many others I do not remember all of their names. Also the concierge Joe Padilla was outstanding with excellent knowledge of where to go and what to do and spoke excellent English to help us to the point of even helping us negotiate taxi fares. Silvia at the front desk also spoke excellent English and was there to help us and translate. Nice outdoor pool and good room service and our housekeeper I can not remember her name but she was so pleasant and did a wonderful job making sure our room was clean and serviced. Anxious to go back and spend more time at this great hotel with this fabulous staff, but bringing our friends with us next time.
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Date of stay: January 2022
Value
Cleanliness
Service
Room Tip: Spend a few more dollars for a higher floor room with fabulous view. Excellent COVID protocol...
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Response from Hector Silva, Atención al huésped/Recepción at Hilton Guadalajara
Responded Jan 24, 2022
Dear Mr. Tom B.: Thank you very much for your kind comments, this encourages our collaborators to continue providing the excellent service that characterizes us. We are pleased to know that the location was very comfortable. We are very happy to know that you had a great stay and we are committed to generating memorable experiences for your visit. I will share your kind comments to the coworkers mentioned. We hope to see you soon.
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PRICE RANGE
$71 - $117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton guadalajara hotel guadalajara, hilton hotel guadalajara, guadalajara hilton hotel
LOCATION
MexicoJaliscoGuadalajara Metropolitan AreaGuadalajara
NUMBER OF ROOMS
450
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Frequently Asked Questions about Hilton Guadalajara
Which popular attractions are close to Hilton Guadalajara?
Nearby attractions include Big Bang Corporate Apparel (0.6 miles) and El Museo De La Selfie - El Codigo Viral (0.7 miles).
What are some of the property amenities at Hilton Guadalajara?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Guadalajara?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hilton Guadalajara?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Guadalajara?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hilton Guadalajara?
Conveniently located restaurants include La Ciudad de los Almuerzos, Carnes Asadas Pipiolo - Mariano Otero, and La Reforma Uno.
Are there opportunities to exercise at Hilton Guadalajara?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Hilton Guadalajara?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Guadalajara offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Guadalajara?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hilton Guadalajara?
Many travelers enjoy visiting Palacio de Gobierno del Estado de Jalisco (3.2 miles), Hacienda Santa Lucia (4.6 miles), and El Acueducto (2.9 miles).