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Avenida De Las Rosas 2933, Guadalajara 44530 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (261)
360
Panoramas (89)
Room & Suite (313)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Guadalajara
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 155 hotels in Guadalajara
Location
Cleanliness
Service
Value
Hilton Guadalajara is located within the business complex of Guadalajara World Trade Center, in front of Expo Guadalajara convention center, 30 minutes far from Guadalajara International Airport, with easy access to the downtown area and only 5 minutes from Plaza del Sol, a traditional shopping center. Hilton Guadalajara has 450 rooms, all featuring wireless high speed internet, remote control, cable television, computerized air conditioning, safety box, telephone at the room with two lines, and magnetic card door locks. 24 Hours In-room dining & Meeting Facilities. Restaurants: Los Vitrales & La Reforma Uno.
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Full view
Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
59Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
1410Reviews20Q+A84Room tips
Traveler rating
  • 570
  • 476
  • 217
  • 94
  • 53
Time of year
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Popular mentions
Luis N wrote a review May 2021
Los Angeles, California17 contributions17 helpful votes
This is not a 4-5 star hotel but more like a 2-3 five star hotel the lobby entrance is nice but the rooms definitely need to be upgrade they look more like a motel 6 rooms, the furniture is old tv Chanel very limited overall an Ok hotel
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Felipe Ayub, Atención al huésped/Recepción at Hilton Guadalajara
Responded 4 weeks ago
Dear Luis Navarrete: We greatly appreciate sharing the experience of your recent visit, we regret not having delivered facilities that meet our standards, your feedback makes us continue to strive in our areas of opportunity, we hope that in the future you will visit us again. Sincerely, Felipe Ayub Training Manager Hilton
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cherie n wrote a review May 2021
Sonora, California9 contributions3 helpful votes
The king room is spacious. Stunningly clean. I was disappointed not to have a mini fridge in the room. The pool area is nice. I had Uber Eats deliver dinner and I dined outside, it was lovely. Now I have left overs and warm wine- no mini fridge.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
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Response from Jorge Berrio, General Manager at Hilton Guadalajara
Responded 4 weeks ago
Thank ypu very much for having taken the time to provide us with your feedback form your last stay with us. We certainly appreciate your conments on the condition and cleanliness of the room and pool area. Nevertheless, we apologyze for not having provided you with the mini frige, which by the way, are available on request. This opens an opportunity for us to being able to offer this amenity at the time of booking your reservation or during Check in. We are thankful for having brought this matter to our attention. Please accept our most sincere apologies. We look forward to welcoming you back to Jalisco and for your staying with us again. Regards,
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Brian45XR wrote a review Dec 2020
Johnstown, United States343 contributions83 helpful votes
Had to stay over night on business. Checkin was easy since I used my app. I did request room keys, but that only took a few minutes. This is a large facility. Due to COVID I was unable to use any of the amenities. The room was clean and had a view of the lights. The shower had a hint of smell, but the rest of the room was clean. The bed was firm, and not lumpy. I would prefer a room with only the entrance door. This had a connecting room door. At one point in the night, I was unfortunately able to hear snoring in the adjacent room. I chose this facility based on other reviews. I would recommend staying here. I felt safe here, compared to other parts of the city. The breakfast was free, part of my benefits. It had a reasonable selection, and cook to order eggs were available. Guadalajara is a big, stinky, unattractive city. I would not visit, except it was required by my work. The staff at this Hilton were friendly, and went out of their way to help. Hope this helps.
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Date of stay: December 2020Trip type: Traveled on business
1 Helpful vote
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Response from Jorge Berrio, General Manager at Hilton Guadalajara
Responded Dec 15, 2020
Thank you very much for having taken the time to provide us with your feedback from your recent stay at the Hilton Guadalajara. Your comments help us improve other guests experiences. We are greatful for your mentioning the Service attitude noticed on the staff by you. We will circle back your comment with the team, so they learn how appreciated their service efforts are. Looking forward to seeing you in the near future.
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Fernando T wrote a review Mar 2020
El Paso, Texas2 contributions
Excellent service, the staff was really helpful. The rooms are nice and clean internet connection was average but free. The food was really nice. The location is excellent, close to several restaurants and Shopping centers. I really enjoy my stay.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from HiltonGdlGteCalidad, Director de Relaciones con Clientes at Hilton Guadalajara
Responded Mar 21, 2020
Dear Fernando T, thank your for let us know about your excellent stay, We are highly committed to continue providing memorable experiences to each and every guest of the hotel. We look forward to welcoming you back to our hotel in the not too distant future.
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Star Traveler wrote a review Mar 2020
San Antonio, Texas33 contributions42 helpful votes
I’m not going to sugar coat it. The room was great. The meals changed every day. Excellent service. A staff member named Gustavo was extremely helpful. For example, I am a picky eater. So I brought some instant noodles. He took them into the kitchen and put it in a bowl and everything. This is gonna sound silly but he made them better than I do. If you are ever in Guadalajara and need a place to stay, this is the place. Totally recommend.
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Date of stay: March 2020Trip type: Traveled on business
3 Helpful votes
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Response from Voyage29280326915, General Manager at Hilton Guadalajara
Responded Mar 13, 2020
Thank you very much for sharing your feedback from your last stay with us. It is great to learn that we were able to meet your expectations and that Gustavo was able to prepare your noodles better tan yourself...This act clearly shows that we are walking on the right path towards excellence. I will personally share your comment not only with Gustavo, but with his team mates, to celebrate Gustavo and also to learn from this experience which models service commitment through empowerment. We all look forward to welcoming you back to Guadalajara in the near future. Regards,
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PRICE RANGE
$84 - $178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton guadalajara hotel guadalajara, hilton hotel guadalajara, guadalajara hilton hotel
LOCATION
MexicoJaliscoGuadalajara Metropolitan AreaGuadalajara
NUMBER OF ROOMS
450
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Frequently Asked Questions about Hilton Guadalajara
What are some of the property amenities at Hilton Guadalajara?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Guadalajara?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Guadalajara?
Yes, a parking garage is available to guests.
What are some restaurants close to Hilton Guadalajara?
Conveniently located restaurants include La Ciudad de los Almuerzos, Carnes Asadas Pipiolo - Mariano Otero, and La Reforma Uno.
Are there opportunities to exercise at Hilton Guadalajara?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Guadalajara?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Guadalajara offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Guadalajara?
Many travelers enjoy visiting Palacio de Gobierno del Estado de Jalisco (3.2 miles), Hacienda Santa Lucia (4.6 miles), and El Acueducto (2.9 miles).
Is Hilton Guadalajara accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.