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Hilton Guadalajara

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Traveler (201)
Room & Suite (321)
Dining (108)
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Overview
  • Excellent41%
  • Very good36%
  • Average14%
  • Poor6%
  • Terrible3%
Travelers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Hilton Guadalajara
Special Offer:Double Points, Every Stay
Hotel deals
Offers from Hilton Guadalajara
Special Offer:Double Points, Every Stay
Hotel deals
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Reviews (1,168)
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501 results
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202
174
72
34
19
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All reviewsthe executive loungeconvention centermain restaurantbusiness tripbreakfast buffetnice hotelroom servicethe room was nicean upgradeup to datebusiness travelerconciergegymmexicomaintenancechannelslaundry
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1 - 5 of 501 reviews
Reviewed 3 days ago

This Hilton is top notch. Their executive lounge is a perfect place to relax after a long day at work. The suite that I stayed in was very spacious, modern, and comfortable for an extended stay. Looking forward to returning.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Temony M
Response from HiltonAmbassadorGdl, Director de Relaciones con Clientes at Hilton GuadalajaraResponded 2 days ago

Dear Temony Thank you for taking a moment to share your experience with other travelers, we are glad you had enjoyed your stay and found our service and facilities according to your expectations. We look forward to welcoming you back to our hotel in the...More

Hotel's Favorite
Reviewed February 19, 2018

Where do I begin? I loved it and will be back. Actually I decided to stay an extra day, that's how much I loved it. Fast, pleasant check in: valet parking was efficient and pleasant; lobby was beautiful and functional, the room was clean and...More

1  Thank Desmond A
Response from HiltonAmbassadorGdl, Director de Relaciones con Clientes at Hilton GuadalajaraResponded February 20, 2018

Dear Desmond Thank you for taking a moment to share your experience. I am pleased to hear you found our service and facilities according to your expectations. We look forward to welcoming you back to our hotel in the not too distant future.

Reviewed 1 week ago

Poor breakfast (spoiled salsa), wood flooring coming up, odd smell in the bathroom from the universal "drain". This hotel needs a serious update and I think Hilton is not interested in it. The people of this hotel are the best, but it seems the facilities...More

Thank Jeff F
Response from HiltonAmbassadorGdl, Director de Relaciones con Clientes at Hilton GuadalajaraResponded 1 week ago

Dear Jeff Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve...More

Reviewed 3 weeks ago

I would choose Hyatt for future. All troubles I had would never happen at Hyatt. No one responded to my inquiry before my arrival. No one knows if this hotel can provide airport pick up or drop off charged to your room.More

Review collected in partnership with Hilton Hotels & Resorts
Thank takashin974
Response from HiltonAmbassadorGdl, Director de Relaciones con Clientes at Hilton GuadalajaraResponded 2 weeks ago

Dear Mr Takashin Once again thank you for your comments, as I had the opportunity to tell you at Expedia Site and by the review on our own site, We apologize for the inconvenient. This is uncharacteristic of our hotel and staff. Thank you again...More

Reviewed April 7, 2018

Fast elevators....Good service, good executive lounge, room was good, no noise. Staff very friendly and very nice. Bruno service and attitude on the lounge was very professional, and always ready to help the guest.More

Review collected in partnership with Hilton Hotels & Resorts
Thank arrivera
Response from HiltonAmbassadorGdl, Director de Relaciones con Clientes at Hilton GuadalajaraResponded April 9, 2018

Dear Arrivera We appreciate the time you took to share your experience with other travelers, we are so glad you had enjoyed your stay with us, we´ll share your congrats to our partner Bruno, thank you to point it out. We are waiting to have...More

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Most Booked Properties in Guadalajara, Mexico
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
$81 - $147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#12 Luxury Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$81 - $147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#12 Luxury Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (201)
Room & Suite (321)
Dining (108)
Pool & Beach (28)
Amenities (106)
Business Center & Event Rooms (1)
Questions & Answers
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RamonSalcido
July 4, 2017|
AnswerShow all 4 answers
Response from fernguerrero58 | Reviewed this property |
You need to call the hotel and ask. I am not sure.
1
Vote
RamonSalcido
April 8, 2017|
AnswerShow all 4 answers
Response from raymasterman | Reviewed this property |
Gold members get a room upgrade but not guaranteed upgrade to executive rooms。
0
Votes
TikiTravels
March 19, 2017|
AnswerShow all 3 answers
Response from jv145294 | Reviewed this property |
Dear Friend, I do not know your food preferences but if you are in Mexico, you need to try some real tacos. Just step out of the hotel, with the entrance on your back, go to the left corner of the block (Outside the... More
0
Votes
Room Tips
"Try and get access to the executive lounge!"
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"ask for top floor , the floors are hardwood and noisey"
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"Ask for the City view"
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"high floor"
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