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Hilton Guadalajara

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Hilton Guadalajara
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748 Reviews from our TripAdvisor Community

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Showing 346: English reviews
Watsonville, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed our stay. Clean, excellent room service. Incredible amenities, specially the pool. Kid friendly. Personal always ready to help and willing to help and to make your stay more pleasant. Internet was fast.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 908gracielal
Grantville, Georgia
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Beautiful hotel, the front desk staff were friendly and courteous as well as the staff in the executive lounge. Small pool for such a large hotel. The hotel is in a good location with stores and restaurants close by. The executive lounge was great, we enjoyed an evening beer watching the sunset. The food served was also very good. Recommend... More 

Helpful?
Thank Chuck B
Del Rio, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

Cumbre 2016 Tierra Prometida Excellent auditorium for our 2016 Sumit. Great service during the sumit. Can't wait for next year's sumit. This place is next to the Gdl expo, plenti of restaurants and galleries!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 916rolandov
Ciudad Juarez, Mexico
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is very nice, located in front of the Expo Center. Nice tower with wifi, outdoor swimming pool, gym and business floor. The views on the top floors are great. Close to the Plaza del Sol shopping mall.

Helpful?
Thank Koquena
Los Angeles, California
1 review
2 of 5 stars Reviewed 1 week ago

Horrible experience the hotel looks nice but many issues. Worst stay ever. Felt like a motel. People are nice and once you complain they get upset. The quality keeps getting worst and worst. I don't want to stay there anymore. Their AC smells like the toilet. The showers hardly had any water pressure. Needs a major upgrade. It's not worth... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank sharamm2016
Monterrey, Mexico
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was there for a couple of nights because I was coordinating some details for an event we will have in there on October, and the rooms are big, the beds comfortable, the food really really good, the business centre is quiet, big and they help you with anything you need.

Helpful?
Thank DenisseAW
HiltonGuadalajara, Gerente at Hilton Guadalajara, responded to this review

Thank you very much for having taken the time provide us with your comments from your recent stay at the Hilton. It is great to learn that we were able to fulfill your service expectations. We look forward to welcoming you back to Guadalajara in the near future! More 

Dorado, Puerto Rico
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent facility and services to guests. Lobby, Lounges and Restaurants are keep to higher standards of organization and cleanliness. The total cost of stay is very competitive to other hotels visited in the past.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Franklin P
HiltonGuadalajara, Gerente at Hilton Guadalajara, responded to this review

Thank you very much for having taken the time to provide us with your feedback. It is exiting and satisfying to learn that we were able to fulfill your expectations during you recent visit to our hotel. More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

During my stay at the Hilton the hotel decided to repaint the hallway on the floor I was staying in. My room and the hallway smelled like paint which forced me to change rooms. I was moved to a room with a door to another room. I could hear the man next door brushing his teeth. Overall it was not... More 

Helpful?
Thank Bar Beaver K
HiltonGuadalajara, Gerente at Hilton Guadalajara, responded to this review

Thank you so very much for having taken the time to write and share with us your feedback from your most recent stay with us. It is never pleasant to learn that we were not able to fulfill our guests´ expectations. However, we are thankful to you for having pointed out the irregularities that were the reason for your disappointment.... More 

West Jordan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at the Hilton Guadalajara several times now and it is my first choice every time when visiting the city. It is clean and beautiful. The staff are extremely helpful. The pool is nice and the atmosphere relaxing. Food is great. Valet parking is convenient and fast. The rooms are good sized and very clean. the real wood floors... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank James K
HiltonGuadalajara, Gerente at Hilton Guadalajara, responded to this review

Thank you very much for having taken the time provide us with your comments from your recent stay at the Hilton Guadalajara. It is great to learn that we were able to fulfill your service expectations. We look forward to welcoming you back to Guadalajara in the near future! More 

Los Angeles, California
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is perfectly fine. The rooms are pretty large which is great. Other than that, it's just your typical hotel. Nothing really stands out as being great or being bad. I didn't love the food at the restaurant in the hotel but there are plenty of great places to eat in Guadalajara, so get out there and try it!... More 

Helpful?
Thank DA310
HiltonGuadalajara, Gerente at Hilton Guadalajara, responded to this review

Thank you very much for having taken the time provide us with your comments from your recent stay at the Hilton. We look forward to welcoming you back to Guadalajara in the near future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Guadalajara is located within the business complex of Guadalajara World Trade Centre, in front of Expo Guadalajara convention center, 30 minutes far from Guadalajara International Airport, with easy access to the downtown area and only 5 minutes from Plaza del Sol, a traditional shopping center. Hilton Guadalajara has 450 rooms, all featuring wireless high speed internet (surcharge), remote control, cable television, computerized air conditioning, security box, 3 telephone, two lines, and magnetic card door locks. 24 Hour In-room dining & Meeting Facilities. Restaurants:Los Vitrales & La Reforma Uno Cantina Restaurant. ... more   less 

Additional Information about Hilton Guadalajara

Address: Avenida De Las Rosas 2933, Guadalajara 44530, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $68 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Guadalajara 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Hilton Guadalajara Hotel Guadalajara
Hilton Hotel Guadalajara
Guadalajara Hilton Hotel
Hotel Style:
#3 Spa Hotel in Guadalajara
#6 Luxury Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#11 Family Hotel in Guadalajara
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