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Fenix Hotel

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Fenix Hotel
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93 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Cancun, Mexico
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 31, 2016 via mobile

The only thing going on in this hotel is that the employees were really nice and helpful. I couldnt sleep at all, o dont think im a very picky person at all but the mattress was sooo hard and stiff it felt like rocks and there was a rotten smell in the second floor, i thought it was the bathroom... More 

Helpful?
Thank Maria jose L
2 reviews
4 of 5 stars Reviewed March 15, 2016 via mobile

Excellent location for historic downtown Guadalajara, only two blocks to Cathedral and Governors Palace. Clean rooms and good facilities at a price far less than similarly positioned north American city hotels. Desk and concierge staff were friendly and spoke English. Internet WiFi didn't work anywhere but in the lobby for us. Parking was tricky but it worked and was secure.... More 

Helpful?
Thank Kenneth J
Vancouver, Canada
1 review
1 of 5 stars Reviewed January 13, 2016

They do not have safes in the rooms. The security guard of the hotel entered my room at night when I was out, and stole my phone. When he took my report in the morning, he told me nobody had entered my room. That afternoon when I went to ask again, they told me that the same guy that "took... More 

Helpful?
Thank Fabi M

Travelers are raving about these Guadalajara hotels

Montreal, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 28, 2015 via mobile

Went to Guadalajara for the first time and it was a last minute booking at the Fenix. We were tired and unfamiliar with city so after hours of searching we ended up here. We felt lucky to find an available room on a Friday night in the heart of Centro Historico. It looks pleasant on the outside and rates itself... More 

Helpful?
Thank CourtneyMorena
Mazatlan, Mexico
Level Contributor
3 reviews
4 of 5 stars Reviewed September 10, 2015 via mobile

With a very good location, Hotel Fenix it's a good option for anything you could do at Guadalajara. The Cathedral it's 2 blocks away, and since the hotel is located at the very heart of downtown, you can have and do almost everything starting from here.

Helpful?
Thank Arturo B
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review

Dear Arthur B We appreciate your time to leave us your positive comments on TripAdvisor Thanks for your preference, best regards. More 

Italy
Level Contributor
351 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 435 helpful votes
3 of 5 stars Reviewed September 9, 2015

This was my first hotel in Guadalajara when I visited this second largest Mexican city 14 years ago. B ack in 2001 this was an elegant hotel in central Guadalajara, and there were just a few other alternatives downtown. Now things have changed. Over 2 dozens of modern hotels have appeared in the same area, and the Fenix hotel has... More 

Helpful?
1 Thank realworldtraveller
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review

Dear realworldtraveller we appreciate your time to comment on tripavisor, Ccurrently the Fenix ​​hotel has changed management and the issue of remodeling is very important, this week we're done with the complete remodeling of the 7th floor where we have Jr Suites rooms, some with kitchenette and a large terrace with excellent view to the outside. This remodeling will continue... More 

Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed April 24, 2015 via mobile

Biggest complaint, air conditioner didn't work. That aside, the location is perfect, close to the plaza, and close to great food, I recommend the chicken and pork posole at La Chata, excellent and served piping hot!!

Helpful?
Thank Leah V
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimada Leah: Agradecemos sus comentarios sobre hotel Fenix Guadalajara. Que bueno que le gusto nuestro servicio. Estamos en proceso de... More 

White Rock, Canada
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 4, 2015

It was a few years back, so I'll be briefer (than usual for me) Only stayed one weekend ... drove up from Puerto Vallarta on a Friday night, back on Sunday. BUILDING, EQUIPMENT, FURNISHINGS Its old. Its well maintained in its oldness. If you want new then don't even consider this place. The French Quarter of New Orleans is new... More 

Helpful?
Thank BrianInLadner
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Sr. Brian: Agradecemos sus comentarios sobre el hotel. Efectivamente es un edificio historico que data de 1912. Con una... More 

San Diego, California
Level Contributor
124 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed February 5, 2015

First time staying there. Location is convenient, and close to several attractions. Hotel need some improvements, like air conditioning. We have to call for a hair blow dryer, as it was not available in the room. No iron either. Price per night was affordable. Room was cleaned daily

Helpful?
Thank William C
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimado Will: Agradecemos sus comentarios en Trip Advisor. Es un gusto conocer que le gustaron nuestras instalaciones y ubicacion. Estamos... More 

Chapala, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 24, 2014 via mobile

Quite a disappointment. First room given not truly ready for guests with no towels in room, nor working air conditioner, toilet or shower. We moved to a second room on same floor, strong chemical smell on bedding, missing light bulbs, lamps with bare wires in place of plug ins and ineffective air conditioner. The hotel was clean and from lobby... More 

Helpful?
1 Thank Karen S
FenixGuadalajara, Gerente at Fenix Hotel, responded to this review
Google Translation

Estimada Karen: Agradecemos sus comentarios ya que son area de oportunidad para mejorar. Le comentamos que hay nueva administracion. Asi... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Fenix Hotel

Address: Avenida Corona 160 | Centro Historico, Guadalajara 44100, Mexico
Location: Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Price Range: $38 - $56 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fenix Hotel 3*
Number of rooms: 261
Reservation Options:
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Also Known As:
Fenix Hotel Guadalajara
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