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Hotel Frances

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Traveler (163)
Room & Suite (71)
Pool & Beach (6)
Overview
  • Excellent16%
  • Very good38%
  • Average21%
  • Poor9%
  • Terrible16%
Travelers talk about
Free Wifi
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
Concierge
Wheelchair access
3 Star Hotel
All hotel details
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Reviews (251)
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138 results
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19
55
28
14
22
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LanguageEnglish
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19
55
28
14
22
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All reviewson friday nightsthe heart of the citymariachi bandbeautiful historic hotelold world charmbest featureauthentic experienceamerican hotelking bedcathedralmexicobalconiestapatioclosetdowntowncentromattresses
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1 - 5 of 138 reviews
Reviewed 1 week ago via mobile

The hotel has great architecture and is beautiful as you can gather from the pictures I uploaded, and is conveniently located. Bedrooms and bathrooms are clean. There's is a certain scent to the Historical building not because of uncleanness but the natural old building aroma....More

Thank BeaVizcarra
Reviewed 2 weeks ago

This is a 400 year old hotel in the historic part of town. There have been some upgrades to the rooms but basically there need to be more, to the entire hotel, especially to justify their rates. The bathroom was a real experience. The shower...More

Thank Marianne M
Reviewed 4 weeks ago via mobile

Only stay here if you cannot get another hotel within 100 km. They don’t have half the things they advertise, staff unfriendly and rude. No bar, fountain in lobby not working, no elevator for guests even if handicapped. Couldn’t wait to check out and move...More

Thank barbaramJ8735NY
Reviewed 4 weeks ago via mobile

This was the worst hotel We have ever stayed in. The staff was not helpful with any of our service. The elevator didn’t work for people only staff. The shower and was basin was very small and the water even sprayed the toilet. No bar...More

Thank 1jasperhbc
Reviewed March 3, 2018

Our room was small, on the street Maestanza, but comfortable. WiFi, breakfast in the attached restauant, cable TV, This is a historical hotel dating back to the 1600's. Lovely ambience & staff, accommodating.Our friends had much larger rooms than we had, for the same price...More

Thank Trina K
View more reviews
About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
$36 - $46 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$36 - $46 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (163)
Room & Suite (71)
Pool & Beach (6)
Dining (4)
Family and Play Areas (3)
Questions & Answers
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Guillermo C
March 11, 2018|
AnswerShow all 3 answers
Response from daizeegrrl | Reviewed this property |
I believe I saw something posted near reception about the cost, but what it is I don't know.
0
Votes
RobertaYRoberto
June 24, 2017|
AnswerShow all 2 answers
Response from rtpaynetx | Reviewed this property |
I don't remember when the restaurant opens at the hotel. But the hotel is in the center of historic Guadalajara and there are numerous restaurants within a couple of minutes walking distance (Avenida 16 de Septiembre) that... More
1
Vote
NOTABEGINNER
December 30, 2014|
AnswerShow all 5 answers
Response from Yves D | Reviewed this property |
No. But then again I have seen few hôtels in Mexico with a safe in the room. Probably in the all inclusives on the beach. You can probably store your expensive items at the reception.
0
Votes
Room Tips
"Stay at the hotel morales"
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"Best to get rooms facing Calle Maestranza"
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"We were in the penthouse area for $50USD night"
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"If staying more than one night, get a room with a couple of beds which should give you more room to move..."
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