My family and I stayed at Casa Pedro Loza for a few days in December. While the gentleman who served breakfast was great, and the house-keepers were great, the front desk staff put us off almost immediately. I felt as though our arrival forced him to pull his nose out of his phone to deal with us, and he wasn't happy about it. Every day thereafter, there he was, staring at his phone with barely an acknowledgement. Now, I know what will be said "it is hard to find good workers these days", and if we didn't stay elsewhere in Guadalajara this trip, maybe I'd buy that. But given we got awesome service at another small hotel, I think it is a malaise of management there. Now, the hotel building is nice, we had no issues with noise or events. The room was... well, OK. The big problem with most of these rooms are the absolutely tiny bathrooms. When your knees hit the wall when sitting on the throne, you know it's too small. On top of that, the water pressure was less than good the first couple days. We had to go to my Mom-in-Law's room to shower properly (she was in room 11, we were in room 3). They replaced the shower head upon our complaints, which helped. Another odd thing was that about four of the many smoke detectors were 'chirping', a sign their batteries were running out, yet nobody seemed to be bothered about that... again, until we complained. I think this hotel has great potential, but if you have stayed at others like it (like the Casa de la Soledad in Morelia), you will need to lower your expectations. A bit more attention, and it could be a great hotel. At the moment though, I recommend elsewhere.…
We have stayed here twice! We ended up having our wedding here due to it's charm. We love the HISTORIC vibe and the unique character to the place makes this so attractive. Cue tall ceilings, candles, chandeliers, and stories. It is from the 1800s so don't expect top notch American grade plumbing and electricity, but expect to feel teleported back in time. We love the location to the center of GDL, their breakfast is delicious, and their security made us feel safe at night time. We will continue to come back here as a central spot in GDL and to relish in our memories! The honeymoon suite is GORGEOUS, with a little hot tub, if you can book it, do! The Wedding coordinators are the sweetest and the BEST, if you are thinking of a wedding here-top notch service!
This is based simply on booking experience -- which has shown me that I DO NOT ever want to stay at this hotel. I booked the nicest room that Casa Pedro Loza has for two nights in February 2021 as part of an anniversary trip. Due to a change in our flights by the airline (a result of different scheduled, post-COVID) and therefore a change in our needs on the trip, I need to now cancel the nights I booked because I will no longer be in Guadalajara for the dates booked. This is a somewhat normal and reasonable thing that people have happen when booking hotels months in advance. I don't cancel hotel stays often, but have never had an issue when I've tried (though sometimes, of course, it means forfeiting a deposit). In this case, however, I LITERALLY CANNOT GET IN TOUCH WITH THE HOTEL! I have sent 4 different emails since July to two different addresses, called dozens of times literally --probably 50+ phone calls over the months). I have never received a single word in response or a call back. I have used all of the contact info provided publicly on the hotel website, which is the same as the info printed in the confirmation email I received for the reservation. By all accounts, they are projecting online that they are open and taken reservations. But I still cannot get a response about my cancellation. I'm sure the hotel is lovely. But if you're booking during this strange time and want any peace of mind or any option of cancelation or flexibility, don't bother. Not worth the hassle! Now I must move on to contacting my bank and disputing the charge for the room since I have not even been given a re-booking option by the hotel! Not at all the way to run an effective hospitality business!…
This is a super awesome Hotel, very welcoming, warm and awesome staff. They are always out to help you. If you are looking at staying at a hotel with an old feel but still want tv and ac. Well this is your place. Free breakfast Johnathan and his coworker ( we did not get her name were fabulous. Awesome place. Nothing negative. Please know that’s in a great location, close to everything on a semi busy street so there will be noise but nothing we couldn’t handle.
As the only people in this hotel for three nights we found it a bit weird but the building overall (Spanish Colonial style) and the room itself were excellent. The first floor rooms are lovely, accessed from a shaded interior balcony that overlooks a dining atrium; further up is a large open roof terrace. Our only complaint is that it does take a long time for hot water to get to the shower in the morning (although they do warn you of this). Central Guadalajara and the Centro Historic is a bit sparse when it comes to serious restaurants, so location is a bit away from the beaten tourist track. If the hotel restaurant is open, however, that isn't a problem and it was certainly worth trying and good value. Breakfast is a bit formulaic but ample and Mexican. I think the hotel mainly works as a weekend wedding venue so it structures what it does around that, but certainly a change from the international hotel scene.…
This hotel is beautiful. This does not mean that it is necessarily practical. The hotel is a house built in 1848. It has a lovely restaurant, and beautiful stairways. Watch out. You have to be careful or if you fall, you may land in the hospital or worse. Hay innumerable stairs. The catch is that in 1848 the bedrooms did not have bathrooms. These hotel rooms have a plastic transparent cube. Yes , a cube. In the cube we find a toilet, a sink and a shower. A sign above the shower says to let the water run. I let the water run and the room flooded. It turns out that one lets the tap run in the sink. A small error but the room soon was full of water. The TV is ok. The room has air conditioning. The location is very nice. The hotel is surrounded by old lovely buildings.…
We booked this hotel through Expedia but on arrival it was closed for renovations. It was clear we were unable to stay there and the hotel staff were incredibly apologetic and helpful. They helped us to get a refund from Expedia and helped with transport to another hotel that we found. So even though we didn’t get to stay there, the service was exceptional. We ended up staying at the NH collection which turned out, for us, to be in a better location so I suggest researching locations before choosing a hotel in Guadalajara.
This place is gorgeous as everyone has mentioned and the room decors are exciting. The beds are very hard though so if this would be a problem for you I don’t recommend staying here as other hotels in Guadalajara have softer beds. The staff was really great about helping me move to a different hotel.
I stayed at Casa Pedro Loza only for one night before moving to the Westin Guadalajara to get some SPG nights before the end of the year. This is a gorgeous little boutique hotel with a beautifully decorated courtyard. The hotel has a lot of charm with the historical architecture. Obviously the room is also historical but well maintained but if you are more into charm than modern conveniences then this is the place for you! The room and bathroom was not too big but it was sufficient for two. Besides, one should really enjoy the beautiful rooftop/courtyard and dining area instead of staying in the room anyways. Road noise may be bit of a bother for some people but I fell asleep just fine. I spent a few hours in the courtyard the next morning and enjoyed the wonderful breakfast with the fountain running. Everything is perfectly appointed, breakfast was sufficient and very tasty although maybe it was too tasty that I wish the portion was larger. All in all I would definitely recommend this boutique hotel if you want to experience old world charm. Location is superb as it is 5-10 minutes walk to the center.…
A GORGEOUS hotel, located for effortless sightseeing right in downtown Guadalajara. Masterfully restored, and designed as a complete refuge from any city noise or congestion; with gracious rooms and a lobby restaurant where you'll be tempted to sit for hours. The breakfasts and brunches we've had here have been memorable, and each time we visit we learn more fascinating facts, as the staff is both knowledgeable and passionate about the history of their treasured edifice.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing