This is a gorgeous location. Staff is super friendly. Food is top notch BUT we came here to REST and couldn't get any during the night because of the music from the place next door. Not even earplugs do the job. There should be a warning. This is a pricey hotel and can't recommend for overnight stay.
I could not say enough great things about my experience at anticavilla! If you’re visiting Cuernavaca, I wouldn’t stay anywhere else! Service - the service is incredible. Anna and Hanna at the front desk coordinated on-site covid testing for us (a requirement for our party to return home to Canada). The waiters at the restaurant and pool were incredibly patient with our poor Spanish skills and were extremely friendly. Anything you need, the staff is there to help. Food/drinks - even if you are not staying at the hotel, I would recommend visiting the restaurant for a meal. The gardens are a beautiful view when dining and the food is amazing. Nothing short of a five star restaurant. Worth every penny! Rooms - the rooms are so beautiful. We were vacationing with two other couples, and each room was fantastic. Clean suites. Comfortable beds. Amazing bathrooms. Unique art! Amenities - we used the gym and pool daily. The gym overlooks the pool for a very nice view, and the pool is clean with lots of comfortable cabanas and lounge chairs. We had many fun and relaxing afternoons by the pool. We also enjoyed massages at the spa (I left a separate review for this), but long story short, also a 5 star review.…
Wonderful hotel! Room was amazing…one of the best rooms I have stayed in. Restaurant exceeded expectations and was truly incredible! Stay was super friendly and helpful. Will be returning - 100%. The program and dinner for Día de los Muertos event was spectacular!
We loved this hotel, the pool is a stunning oasis, the rooms are fabulous and the views from the huge veranda will make you want to stay forever. We were very spoiled by the staff and the meals were delicious. Stephanie!! She helped us to get the best rooms and views and spent hours helping us plan our stay. Once we arrived she did everything to keep us happy and pampered! Thanks to all the staff, we can’t wait to return! Thanks to all
Facilities are just amazing, very good quality and inner landscape is really enjoyable. Food was diverse among the days of my stay. Good presentation, tasty and portions. About the service very kind people and focus on details to make of the stay an entire experience. Super positive. I’m happy :)
Overall, I had a wonderful experience at AnticaVilla Restaurant, Hotel & Spa. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and pleasure to be around! Thank you! The rooms were clean, very comfortable, and the grounds were impeccable. The Spa services was excellent. They went over and beyond to help make my stay enjoyable and a perfect way to celebrate my birthday weekend. I highly recommend this hotel for anyone visiting I wanted to say a special THANK YOU to Hana for making this trip special. I really appreciate the help and level of service I received with every request and interaction. If you are able to meet her, she’s the perfect person to help you plan your adventures, shopping, and everything in between.
My husband and I planned for a long weekend of relaxing and enjoying each other by the pool and enjoying some great food. The service was exceptional and so welcoming. The grounds are beautiful and well kept. The food was delicious and great quality. We got exactly what we came for and more.
I expend 3 wonderful days in this magnificence Hotel/Spa, all was wonderful!!! Room and amenities are unique, food was amazing and the most important the People who made it a great place to stay and relax, all the Staff were extremely attentive and friendly always ready to make my stay special, will come back for sure specially at the SPA, Viviana has a magic and blessed hands, very professional and assertive to all my needs… 100% Satisfied..Jenny/USA
Very nice boutique hotel with an hacienda feeling. Very peace full, amazing food, clean rooms and great service, the restaurant personnel were especially attentive and nice, both at the pool area and at the restaurant. Happy wife happy life, I recommend you to take your wife here. Saludos.
Amazing service and stay!!! Beautiful resort!! Anna was phenomenal!! She took very good care of us for our entire stay!! All restaurant staff did an amazing job!! Perfect getaway that we needed. Avocados were perfect!