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Anticavilla Restaurant, Hotel & Spa

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Calle Rio Amacuzac Esquina Chilpancingo 10 Col. Vista Hermosa, Cuernavaca 62290 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (315)
Dining (444)
Videos (12)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 03/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Anticavilla Restaurant, Hotel & Spa
Updated 03/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 80 hotels in Cuernavaca
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Nestled in the heart of Cuernavaca, the city of eternal spring, Anticavilla Hotel redefines luxury with personal passion and distinctive service, making each stay in one of Cuernavaca's top hotels more memorable than the last. The architecture marries an old style but new build Hacienda style building to cutting edge modern extension providing a dramatic 25m high concrete awning for the dining area and bar. All the furniture is stylized Italian modern, and one feels the whole area is in a film set wherever you wander. The main 25m pool is fantastic with a shallow walk in pool creating a vast expanse of deep blue, served by attentive bar staff or the spa masseuse. The tropical garden, semi-olympic pool and Anticavilla Spa, all merge together to create an unforgettable experience, inspiring an instant sense of serenity, interior equilibrium and beauty. Indulge in exquisite Italian and Mexican dishes at our Restaurant or sip on a heavenly cocktail at Paradise Lounge Bar.
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Room & Suite (90)90
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Butler service
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Charming
Languages Spoken
English, Spanish
Hotel links
Special Offer:Package deal

Location

Full view
90Good for walkers
Grade: 90 out of 100
45Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
490Reviews13Q+A28Room tips
Traveler rating
  • 397
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  • 15
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  • 11
Time of year
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Popular mentions
Trenta09 wrote a review May 2021
Atlanta, Georgia4 contributions1 helpful vote
This hotel was very lovely and it started off as the relaxing stay we were hoping for. Although, our 2nd day there everything spiraled out of control in the worst way. The service at the restaurant for breakfast was incredibly slow. We watched entire families sit down long after we had and they were served their meals before us. I requested a bottled water from the server twice and 25 minutes went by before they brought a water. The restaurant was not busy at the time either. When I finally asked to cancel our food and get the check, after waiting over 1 hour since we ordered, they brought the food out 10 minutes later. We had ordered only a fruit plate and eggs with bacon. When we checked out of the hotel, they charged us for two small bottles of wine, one of which the cork was broken and we could not open or drink. We kindly asked they not charge us for the wine we couldn’t drink, but they refused. We do not recommend this hotel unless you want terrible service. Way overpriced.
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Bartolomea Bazzardi, Director General at Anticavilla Restaurant, Hotel & Spa
Responded 1 week ago
Hi Mr. Trenta09, First of all, I am extremely sorry to hear that your experience with us was less than optimal. As you know, our reviews are usually exceptional so we take negative ones really seriously. In order to understand in depth what happened during your stay, I did some digging and indeed found out that the night you and your partner dined with us, was an extremely busy night for the restaurant. This is not a viable excuse so I want to apologize first hand and on behalf of the staff for the delay in receiving your meal and beverages. Regarding the two bottles of wine you opened, these bottles were not complimentary and therefore were charged to the room as consumption. I understand that one of the corks broke - we ask that if there are any problems, guests contact the front desk. I am sure our staff would have been more than happy to replace the bottle for you. I wish you had mentioned your negative experience when you were checking out. We could have definitely done something to remedy the situation. I believe in the exceptional service and product we put out so I am hoping you give Anticavilla a second chance. We would love to welcome you back. And again, apologies for the inconvenience. Best regards B. Bazzardi
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FoodieChefDina wrote a review Mar 2020
Mexico City, Mexico4470 contributions986 helpful votes
+1
Hotel's Favorite
Gorgeous little hotel, boutique hotel. Everyone from the valet, to reception (Mrs. Aurelia Morales Brito such an sweetheart), to the pool area...everyone makes you feel so welcome, you don't want to leave. The room was very modern, comfortable, nice to be inside. Very well kept grounds and rooms. The service at the pool area was superb. The pool a bit small, but for few rooms, nothing bigger is really needed. Food was great, a bit high in price, but since you are in the pool or in your room, the comfortable thing is to order in. The restaurant id delicious. And the spa amazing!! (ask for Cynthia, whom has hands of an angel...amazing massage! Also Judith is excellent in all spa treatments, they both make you feel lost in space and time)
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Date of stay: March 2020
Value
Location
Service
Room Tip: The room with the view to the pool Dottori, we definitely loved, yet the master room CASCELLA we...
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1 Helpful vote
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Response from Bartolomea B, Gerente at Anticavilla Restaurant, Hotel & Spa
Responded Mar 16, 2020
Hi FoodieChefDina We are so glad that you choose Anticavilla to come and relax and enjoy Cuernavaca. We thank you very much for sharing your commentary in TripAdvisor and for qualifying Anticavilla with an excellent. We really appreciate it. In our weekly meeting we will thank each one of the persons of our staff that you mentioned as their dedication means a lot to our guest and to us. Looking forward to seeing you soon. Best regards Bartolomea Bazzardi
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Ari P wrote a review Apr 2021
Miami, Florida1 contribution
El hotel es espectacular! Y el servicio mejor todavia! Es tan personalizado que te hacen sentir como en casa! Ah la comida tambien es deliciosa!! Definitivamente hay que regresar!!! The hotel is spectacular and the service is even better! So personalized that they make you feel at home!!! Food is delicious!!! Definitely have to come back!!!
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Date of stay: April 2021Trip type: Traveled on business
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Response from Bartolomea Bazzardi, Director General at Anticavilla Restaurant, Hotel & Spa
Responded May 6, 2021
Hi AriGP1234 I'm so glad to read that you had a spectacular experience in Anticavilla. Our team work really hard to make our guest feel at home. Being you from Miami where one can find the best hotels, restaurants, and resorts, your words make us really proud. We hope you will find very soon some more time to pamper yourself and that you will decide to spend it with us! Best regards Bartolomea Bazzardi
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JaguarWarrior wrote a review Jan 2021
Mexico City, Mexico45 contributions16 helpful votes
Everybody is really kind in this small boutique hotel. Rooms and gardens are beautiful and you can relax in the swimming pool. The best assets is the staff that is always smiling and ready to help you. The location is in a quiet residential neighborhood.
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from Bartolomea Bazzardi, Propietario at Anticavilla Restaurant, Hotel & Spa
Responded Jan 9, 2021
Hi JaguarWarrior the first goal of our team is to make feel our guests at home therefore we are very glad to hear that you had outstanding service and attention. thank you for choosing Anticavilla for your holiday in Cuernavaca and for qualifying us with an excellent. Hoping you will find another occasion to come back and to spend some more time with us. We are looking forward to receiving you again. Best regards Bartlomea Bazzardi
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John W wrote a review Mar 2020
United Kingdom273 contributions148 helpful votes
We stayed 5 nights in February- the hotels excellent website highlighted the many places to visit in the area. The hotel is stunning- an excellent room, a stunning garden and ambience, a beautiful pool, an outstanding restaurant and overall great service. It was a lovely place to stay. We also enjoyed our visits to the Robert Brady House (a real find), the Jardins de Mexico (outstanding), and Xochicalco archaelogical site. Disappointingly, the Hernan Cortez museum is closed and has been closed for several years (earthquake damage), and the Jardin Borda no doubt was once beautiful, but unfortunately no longer. We were told that Tepotzlan was worth a visit, and it might be on certain days- provided that is not the height of Carnival when it feels half of Mexico City descends on the town- we spent several hours in traffic queues- perhaps the hotel might have warned us. Overall, I made a great choice regarding the hotel, but a poor choice to stay in Cuernevavca- having spent 2 weeks now in Mexico I know that there are better places to visit.
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Date of stay: February 2020
Location
Service
Sleep Quality
1 Helpful vote
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Response from Bartolomea B, Gerente at Anticavilla Restaurant, Hotel & Spa
Responded Mar 12, 2020
Hi John W first of all we would like to thank you for choosing Anticavilla during your long stay in Cuernavaca. We would also like to thank you for taking the time for sharing your experience in TripAdvisor and for qualifying Anticavilla with an excellent. Hoping that you will come back and stay with us very soon, we send you our best regards. Bartolomea Bazzardi
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PRICE RANGE
$129 - $226 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastMorelosCuernavaca
NUMBER OF ROOMS
16
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Frequently Asked Questions about Anticavilla Restaurant, Hotel & Spa
Which popular attractions are close to Anticavilla Restaurant, Hotel & Spa?
Nearby attractions include Archaeological Zone of Xochicalco (0.07 miles), Zona Arqueologica Teopanzolco (0.3 miles), and acapeka wings (0.3 miles).
What are some of the property amenities at Anticavilla Restaurant, Hotel & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Anticavilla Restaurant, Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Anticavilla Restaurant, Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Anticavilla Restaurant, Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Anticavilla Restaurant, Hotel & Spa?
Conveniently located restaurants include Anticavilla Restaurant, Pavarotti restaurant bar y pizzeria, and Casa Manzano Restaurante.
Are there opportunities to exercise at Anticavilla Restaurant, Hotel & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Anticavilla Restaurant, Hotel & Spa have an airport shuttle?
Yes, Anticavilla Restaurant, Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Anticavilla Restaurant, Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Anticavilla Restaurant, Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Anticavilla Restaurant, Hotel & Spa?
The staff speaks multiple languages, including English and Spanish.