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The hotel is amazing, rooms are comfortable and the staff is always polite and helpful.
The wifi cost extra, the bottle of water in the room is extra and the restaurant is very expensive.
Staff both of the hotel and restaurant are helpful and polite.
I visited the hotel not to stay but for a wedding that took place here. The grounds are absolutely incredible, so beautiful with japanese type gardens, ponds with koi fish, bridges, and statues. The staff is freindly enough and i would definetely stay here just...More
Excellent serene location. Very good for family holiday. Great for day trips with children. Beautiful pools/gym. Service and staff are excellent. If you join circulo real (rewards club) you get a better nightly rate and 10% discount on hotels drinks and meals. Stayed 5 nights.
Although the hotel has beautiful gardens and Japanese style buildings, the overall service, food and facilities are not up to a 5* hotel.
We stayed there for two nights as we were invited to a wedding at the place. The person took over 30 minutes...More
As an oriental-culture fan, i was blown away by this kind of architecture inside of a fairly small city like Cuernavaca. The big spaces, huge bamboo trees and overall amazing sightings, makes of this hotel a place to go for great food and pleasant rest....More
$95 - $168 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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