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Occidental Cuernavaca Hotel

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Traveler (139)
Room & Suite (68)
Video (1)
Certificate of Excellence

About

#4 of 62 hotels in Cuernavaca
Location
Cleanliness
Service
Value
Certificate of Excellence
The Occidental Cuernavaca Hotel**** (member of Barceló Hotel Group and formerly Barceló Cuernavaca) is a small urban hotel situated 10 min form the historic centre of the city of Cuernavaca, the capital of the State of Morelos, to the south of the capital of the Mexican Republic. Thanks to its excellent location, the Barcelo Cuernavaca hotel is ideal for business travel and for those who wish to get to know the rich Mexican culture with its artistic and historic attractions. The hotel offers comfortable rooms in a peaceful, welcoming environment so you can enjoy your sightseeing knowing that our comfortable hotel awaits you upon your return. And, so you can enjoy some relaxation during your stay, the hotel has some fantastic facilities, such as the heated outdoor swimming pool , solarium, restaurant and bar, all in the centre of Cuernavaca.
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Property amenities
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Room service
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:45% off
Hotel deals

Location

Full view
Contact
Coronel Ahumanda Street 203, Colonia Lomas del Mirador, Cuernavaca 62500 Mexico
Name/address in local language
Getting there
Juarez Intl Airport37 mi
Toluca Airport39 mi
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543Reviews
190Photos
2Q+A
7Room tips
Traveler rating
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Popular mentions
Hotel's Favorite
Clean. Professional staff. Excellent food and drink (can’t say enough about this). Quiet. Beautiful grounds. Many amenities. Located in proximity to downtown and tech centers. Comfortable beds. Great stay!
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Review collected in partnership with Barcelo Hotels & Resorts
Response from juan c, Director Comercial at Occidental Cuernavaca Hotel
Responded 2 weeks ago
Dear guest. Firstly we would like to thank you for choosing our Occidental Cuernavaca hotel for your holidays in Morelos and for the review you shared on Cuernavaca all of your kind words about your stay with us are great to hear. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Juan Cano, Sales Manager.
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Hotel is well located. Great ambience. Great service. The breakfast is wonderful. I recommend stay in this hotel.A little bit old, but comfortable.In my next trip probably I’ll consider to book a room again.
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Review collected in partnership with Barcelo Hotels & Resorts
Response from Juan Guadalupe C, Director Comercial at Occidental Cuernavaca Hotel
Responded Feb 6, 2019
Dear guest. First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Cuernavaca hotel and are delighted to read that we were able to match your expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards Juan Cano Sales Manager.
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Awesome place, beautiful pool and great staff at both the check-in counter and bar. The room was large enough. Shower was nice. I slept very well at night. I can see myself there again in thee near future.
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Review collected in partnership with Barcelo Hotels & Resorts
Response from Juan Guadalupe C, Director Comercial at Occidental Cuernavaca Hotel
Responded Nov 7, 2018
Dear guest. Thank you for the time you spent to share your feedback on your recent stay at our Occidental Cuernavaca, to be considered as one of the best hotels you stayed at is certainly high praise. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regard Juan Cano, Sales Manager.
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Not good at all. Got bitten by bed bugs! The food also made me and my boyfriend sick. I did not realize the bites I had on my legs we're bed bug bites till I came home and went to my primary physician and he stated these were bed bug bites, and not mosquito bites.
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Review collected in partnership with Barcelo Hotels & Resorts
Response from juan c, Director Comercial at Occidental Cuernavaca Hotel
Responded Jul 13, 2018
Dear guest. We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments.Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Cuernavaca. Best regard, Gerardo Caligari, General Manager.
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I love the staff, I love Veronica bringing my snacks to the pool, I did not worry at all, I am planing to comeback every year to relax. Breakfast was delicious, and location had a casino near by and taco places.
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Review collected in partnership with Barcelo Hotels & Resorts
Response from Gerardo C, Director General at Occidental Cuernavaca Hotel
Responded Mar 22, 2018
Dear guest. Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Gerardo Caligari, General Manager.
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Photo provided by managementOccidental Cuernavaca Hotel
SUPERIOR ROOM
Personal tratando de sacar al ratón del frigobar
Desde la habitación
View from room 909
pantalla de 32, chica para habitacion superior
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12345614
Hola su alberca esta climatizada???
Tiene 2 albercas, una si, otra no
0 votes
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¿El restaurante del hotel cuenta con un cena especial para fin de año?
Me parece que si,tanto para navidad como para año nuevo realizan eventos especiales.
0 votes
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"Avoid any exposure to the noisy courtyard if possible"
"Rooms in the inside are quieter , "street view" rooms are very noisy at night"
"If you want to be near the main pool, ask for a room in the "Mallorca" building on the ground floor. Your kids will thank you!"
"if possible avoid rooms facing the alley, since the "Taco Charlie" kiosk is noisy till late."
"Request a room in the newer section of hotel."
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PRICE RANGE
$53 - $116 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Barcelo Cuernavaca
LOCATION
MexicoCentral Mexico and Gulf CoastMorelosCuernavaca
NUMBER OF ROOMS
100
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