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Hotel Villas Mercedes

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Calle Adelitas 59, Zihuatanejo, Zihuatanejo de Azueta 40880 Mexico
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Traveler (24)
Room & Suite (12)
Pool & Beach (7)

About

Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Free internet
Wifi
Pool
Hot tub
Outdoor pool
Non-smoking hotel
Sun terrace
Internet
Heated pool
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Room features
Air conditioning
Safe
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Charming
Languages Spoken
Spanish
64Reviews13Q+A16Room tips
Traveler rating
  • 37
  • 21
  • 5
  • 1
  • 0
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Popular mentions
A great location for people who really would rather not be in Mexico, just somewhere warm and sunny, surrounded by gringos, Canadians and Quebecois. Rooms are clean, comfortable, (except for the rock like pillows, some choice perhaps?), in a building with more lock up security than Alcatraz, which I’m sure makes the majority of fearless tourists feel safe but tends to be a real inconvenience with a pocketful of keys to deal with. The weird electrical set-up and spotty wifi are off-putting, and small maintenance issues - falling apart paper holder, window screens held in place with tape are typical small hotel Mexican issues. So ... if you are uncomfortable around locals, feel insecure in your ability to deal with normal travel issues, and your normal holiday routine is a cruise or a condo, then this definitely is an adventure for you, but one that will make you feel safe, as well as brave. Prices vary throughout the year and the fact that people consider the prices inexpensive just highlights my previous thoughts on the type of people who stay here, most of whom never seem to leave the compound. But, overall, a nice place, always full.
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We’ve stayed here before and lived it, but are now finding the cons outweigh the pros and have decided we won’t likely return. The location and price are both great and the room an common areas are clean. However guests are given one set of keys on a single welded ring. This ring holds your room key and also the safe key and key to open the balcony door....it also holds the key required to turn the power and air conditioning on. So....you want to open your safe at night? Remove keys and run over to safe only to have the lights go out just as you get to it. Want to go out on the deck at night? Same thing. So you’ll require a flashlight and an extra hand to do either of those things at night. It’s also the key to get in and out at night so you’ve no option to stay in if your travel partner wants to go out, as you’ll lose air con and light. Add to that - they’ve a wooden bed stand that is exactly positioned to break your toes. Both of us jammed our toes several times (you can’t let your guard down!) and met a fellow guest who’d missed an excursion after injuring his foot on the bed corner. I think we are getting to the point where those little comforts (like constant electricity when you need it and, well, toes without bruises) are a necessity rather than an option...will try somewhere else next time.
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We try and stay here a week before our Timeshare. We had some problems in the States because of having to Change flight dates. We were not sure when we could come down. This was Monday before our flight on Sat. We were told we would be reimbursed for each night that wasn't booked. Was glad we got back to the hotel soon enough and only lost 1 night of our 7 nights(our room was held). We love the hotel for it's location. We tell everyone when at Mercedes we are staying in the real world and when we go to our Timeshare we are in Fantasy Land. Basically you have to book before you leave for the 9 rooms fill up fast. Within 2 days after leaving the room we wanted was gone. We had to book our weeks for 2020 at the Timeshare before booking Mercedes. It's really surprising how many people that you have met the previous years are there- says something about location and hotel. This is just a nice clean hotel that offer the basics. If someone is looking for Luxury, this is the wrong hotel.
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We only stayed a couple of days while moving from a hotel on La Ropa to La Madera. Small hotel with an excellent staff..friendly and helpful. Our room was quite large with a small kitchenette and balcony overlooking the pool area. We were worried about the noise but it was quiet. Comfy beds...hard to find in Mexico. Great pool area with loungers and umbrellas. Can't beat this location..close to downtown Zih, loads of great restaurants and La Madera beach. Prices here are incredible...we paid around $30. a day. The room, common area and pool area were keep very clean. We were lucky when we stayed that there was a good mix of guests that made it fun.
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Response from emor1963, Isabel at Hotel Villas Mercedes
Responded May 28, 2018
Thank you very much for your comments, we try our best to give you all a pleasant stay
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I stayed here at the end of April for a couple of days when my usual condo wasn't quite ready. Couldn't have picked a better hotel. Great value for the money. For those who don't know Zihuatanejo, the hotel is on Calle Adelita, which has lots of gringo patronized restaurants within easy walking distance...as is downtown. The place is immaculate, well run with friendly efficient staff. There is a small courtyard with pool, lounge chairs etc. My room was small, but had AC, fridge, microwave etc, and an ensuite. I was able to peek inside one of the suites. They looked tailor made for longer stays. All in all I'd highly recommend.
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Response from emor1963, Recepción. at Hotel Villas Mercedes
Responded May 15, 2018
Thank you very much for your comment, at the end of the day this is what pushes us to keep working so all of you take back home a nice memory of us Villas Mercedes. Thank you. Cheers, Isabel.
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PRICE RANGE
$23 - $77 (Based on Average Rates for a Standard Room)
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaZihuatanejo
NUMBER OF ROOMS
9
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Frequently Asked Questions about Hotel Villas Mercedes
Which popular attractions are close to Hotel Villas Mercedes?
Nearby attractions include Zihuatanejo Bay (0.2 miles), Puros El Tigre (0.3 miles), and Mercado Municipal Campesino (0.2 miles).
What are some of the property amenities at Hotel Villas Mercedes?
Some of the more popular amenities offered include free wifi, a pool, and a hot tub.
Which room amenities are available at Hotel Villas Mercedes?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What are some restaurants close to Hotel Villas Mercedes?
Conveniently located restaurants include Carmelitas Café, La Terracita, and Restaurant El Arrayan.
Are there opportunities to exercise at Hotel Villas Mercedes?
Yes, guests have access to a pool during their stay.
Is Hotel Villas Mercedes located near the city center?
Yes, it is 0.3 miles away from the center of Zihuatanejo.