We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Viceroy Zihuatanejo

Travelers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Viceroy Zihuatanejo
Viceroy Zihuatanejo
Panoramas (9)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

728 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 638: English reviews
los angeles
Reviewed 2 weeks ago

Escaping the Bat Infestation (and strangely empty & sad vibed atmosphere) at nearby La Casa Que Canta, the Viceroy took us in with warm, welcoming arms. They truly saved what was left of a heretofore ruined vacation thus far (unnecessary stress, waste of money & valuable, rare vacation time!), giving us a fabulously corrective experience. The staff here is so...

 Report
Helpful?
1Thank lux4me
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear lux4me, thank you very much for your kind note and comments, I am very sorry about your experience in one of the other properties on Playa La Ropa, that this must have left a slightly bad aftertaste to your vacation here in Zihuatanejo. I am glad though that we were able to recover your vacation; we certainly hope that...

Mexico City, Mexico
Reviewed 2 weeks ago

I couldn't believe the room they gave us... HUGE!.. and already cold (they turned the a/c on before our arrival) with Mexican music coming our from the tv and welcome basket. Our room had a private pool outside in the balcony with a great view of the gardens and ocean. We spent many ours there just relaxing. The front desk...

 Report
Helpful?
2Thank EstrabeauLalo
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear EstrabeauLalo, I appreciate your wonderful comments about our small boutique property; that you appreciated our oversized rooms and the service you received. Yes, our property here on Playa La Ropa is all about the experience of Zihuatanejo, one of the hidden secrets in Mexico; still authentic and not over-developed like some of the other resort communities on the Mexican...

Santa Barbara, California
Reviewed 2 weeks ago

This review is 15 years over due!! We have been coming to this property for over 15 years. It was originally Villa Del Sol. It was then The Tides. It is now The Viceroy. We have celebrated many milestones here. We were engaged and married when it was the Viceroy and recently spent my 50th Birthday in December. There was...

 Report
Helpful?
Thank 6,361
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear 6361, Thank you very much for your 'review through time' of our little paradise in Zihuatanejo. We appreciate you as our regular guest here at the Viceroy, I know that you know that you are part of the family over here and that we always appreciate when you visit your 'second home' in Mexico. Wishing you a wonderful year...

Puebla, Mexico
Reviewed 2 weeks ago via mobile

Zihuatanejo's best hotel. It was my first time here, but definitely this is one of the best hotels in Guerrero actually, every single person working here is so kind and try to make you feel at home every time, you just need to make a call at the front desk and you have what you need immediately. About the beach...

 Report
Helpful?
Thank EfraSilva
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear EfraSilva thank you for your comment and for visiting us here in Zihuatanejo on Playa La Ropa. I hope that you will not be a stranger and return soon to your new 'home away from home'. We are wishing you a Happy and very successful New Year 2017!

New York City, New York
Reviewed 2 weeks ago

We have been going to this property for over 30 years., and return again in a few weeks for a month long stay. It is paradise...the staff, hotel, setting is wonderful and we keep going back for more. Thirty years ago it was a very small hotel and the owner was there all the time and treated the hotel like...

 Report
Helpful?
1Thank SallieNYC
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear SallieNYC, thank you very much for your comments and being such a loyal guest of ours over the last 30 years. We are excited to have you with us as part of the Viceroy family over here on Playa La Ropa and we are happy to be able to welcome you back home soon....

Portland, Oregon
Reviewed 4 weeks ago via mobile

My husband, two daughters (10 and 12), and I just returned from an amazing vacation at the Viceroy. Our room was perfect and the service was incredible. We loved being just steps from the ocean. We will definitely return and will recommend this beautiful property to friends!

 Report
Helpful?
2Thank siscarnes
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear siscarnes, thank you for visiting us with your family in December here in Zihuatanejo. I am very glad that you have had a nice stay with us and that you enjoyed both the property and Playa La Ropa. Wishing you Happy Holidays from the Viceroy Family...

Portland, United States
Reviewed 4 weeks ago

Everything at my stay at The Viceroy was great made possible by the exceptional service from all the staff. Fabian at the front desk answered all my requests with "you are at a place where anything is possible then arranged for an upgrade from a regular room to a Lagoon Suite. Charming Jose made it over to greet me each...

 Report
Helpful?
2Thank Linda C D
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Linda C D, thank you for your time in filling out this review. I am very glad that you have had a wonderful time and that our employees were able to exceed your expectations; let me know in case you need assistance for your reservation in 2017, Happy Holidays to you and your family from sunny Zihuatanejo

Reviewed December 13, 2016 via mobile

Great location,quick efficient service esp by marco and hwan at coral bar.had water issue in lagoon suite so we moved to the beach suites and found hugo and vidi to be most accomodating!tasting menu in la cava great!luved the pool.massages in spa good,facial not so gd(inexperienced)a gd stay overall

 Report
Helpful?
Thank 720margys
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear 720margys, first of all my apology for your water issues, I am glad that the resolution was to your satisfaction and I appreciate your nice comments in regards to our colleagues and service on property. We hope to have you back with us in 2017, Happy Holidays to you and your loved ones !

Dana Point, California
Reviewed December 10, 2016 via mobile

Sitting at the perfect table right now, with the perfect margarita on the perfect Playa La Ropa. There is a reason we keep coming back - it's not just the location , it's not just the awesome rooms and service , it's not just the people who work here like Hugo and Abigail in reservations , or Umberto and Diego...

 Report
Helpful?
Thank itravelasmuchasican
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear itravelasmuchasican, thank you for your time in writing this note, we are very happy to have you as our loyal return guest, rest assured that we do not take your comments for granted. Your comments will certainly be shared with everyone on property; we hope that your friend who was travelling with you is feeling better, probably you can...

Oregon
Reviewed December 10, 2016 via mobile

Nice property directly on the beach. Room was very nice. Service from staff did not miss a beat. View on "lagoon" was pleasant. Adjacent rooms were too close to enjoy the dip pool 'au naturel.' Bar next to the beach was nice. Beach was fantastic. Overall a nice place, but there are other properties that compete strongly in this price...

 Report
Helpful?
1Thank mpn7330
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear mpn7330, thank you for your nice comments about our property, we are on a daily and weekly base are looking for ways on how we can improve to ensure that we create value for our customers, from a service and product prospective. We hope to be able to welcome you back to charming Zihuatanejo in the near future

Questions? Get answers from hotel staff and past guests. Ask a question

1,060 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (729)
Viewed
Room/Suite (162)
Viewed
Pool/Beach Area (150)
Viewed
View from Room (20)
Viewed
Hotel & Grounds (62)
Viewed
Dining (92)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (239)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (286)
Viewed
Adults-only Pool (8)
Viewed
Amenities (81)
Viewed
Beach (21)
Viewed
Deluxe Room (46)
Viewed
Lagoon Suite (49)
Viewed
Main Pool (18)
Viewed
Dining (35)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Pool/Beach Area (7)
Viewed
Dining (6)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (9)
Viewed
View from Room (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Zihuatanejo hotels
0.4 mi away
La Casa Que Canta
La Casa Que Canta
#1 of 82 in Zihuatanejo
504 reviews
0.7 mi away
Aura del Mar Hotel
Aura del Mar Hotel
#2 of 82 in Zihuatanejo
510 reviews
6.2 mi away
Capella Ixtapa
Capella Ixtapa
#5 of 24 in Ixtapa
622 reviews
Show Prices
Show Prices
Show Prices
6.3 mi away
Las Palmas Beachfront Villas
Las Palmas Beachfront Villas
#12 of 82 in Zihuatanejo
336 reviews
0.6 mi away
Hotel Irma
Hotel Irma
#15 of 82 in Zihuatanejo
366 reviews
0.3 mi away
Embarc Zihuatanejo
Embarc Zihuatanejo
#6 of 82 in Zihuatanejo
477 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Breakfast Available
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Cool garden waterfalls, enchanted lagoons and elegant adobe-inspired villas nestle along one of Mexico's premier beaches to make up the romantic Viceroy Zihuatanejo. 46 Guestrooms and suites afford stunning garden and ocean views across a tranquil beach. Relaxed contentment is made complete with award winning Mexican-Pacific cuisine, 3 swimming pools including a spectacular seaside infinity pool, an intimate spa and superb service. ... more   less 

Additional Information about Viceroy Zihuatanejo

Address: Calle Playa La Ropa s/n, Zihuatanejo 40880, Mexico (Formerly The Tides Zihuatanejo)
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: $243 - $967 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Viceroy Zihuatanejo 5*
Number of rooms: 46
Reservation Options:
TripAdvisor is proud to partner with Expedia, Despegar.com, Hotels.com, Booking.com and Jetsetter so you can book your Viceroy Zihuatanejo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Tides Zihuatanejo Hotel Zihuatanejo
The Tides Hotel Zihuatanejo
The Tides Resort Zihuatanejo
Villa Del Sol Zihuatanejo
Tides Zihuatanejo
Hotel Style:
#1 Business Hotel in Zihuatanejo
#4 On the Beach Hotel in Zihuatanejo
#5 Top resorts Hotel in Zihuatanejo
#6 Luxury Hotel in Zihuatanejo
#9 Romantic Hotel in Zihuatanejo
#10 Family Hotel in Zihuatanejo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Viceroy Zihuatanejo staff and other travelers.
60 questions
Ask a question

See all questions (60)

Questions? Get answers from Viceroy Zihuatanejo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“go for the ocean front rooms on top floor for better view but ground level is still lovely”
 of 5 bubbles lux4me, 2 weeks ago | Read review
“Choose a room with private pool on second floors.”
  • Huge room!
  • Our private pool on our balcony, outside our room... simply amazing!
 of 5 bubbles EstrabeauLalo, 2 weeks ago | Read review
“Call hotel directly and see what the best deal you can due to occupancy.”
 of 5 bubbles 6361, 2 weeks ago | Read review
“The hotel is lovely, depends on your budget”
 of 5 bubbles SallieNYC, 2 weeks ago | Read review
“Ask for a first floor room with a small personal pool”
 of 5 bubbles lindacd2016, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay