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Viceroy Zihuatanejo

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Viceroy Zihuatanejo
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745 Reviews from our TripAdvisor Community

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Valle de Bravo, Mexico
Reviewed 3 days ago NEW

We have been visiting the Viceroy in Zihuatanejo for the last 20 years .Every year we go back eager and certain that we are maximizing the enjoyment from our limited vacation time . Once again, we were there last week and we can only vouch for the extraordinary experience the hotel offers every time we visit. It is so difficult...

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Helpful?
Thank alfredorichter6
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Mr Richter, thank you very much for your continuous support and the warm comments in your review. We are glad that you have had another great experience with us and we are looking forward to having you back as 'friend of the Viceroy Zihuatanejo family', sunny regards

A TripAdvisor Member
Level Contributor
22 reviews
4 hotel reviews
42 helpful votes
Reviewed 4 days ago NEWvia mobile

The Viceroy in Zihuatanejo is one of our favorite hotels in the world. We have now been there 5-6 times over the last few years. The hotel is located on a beautiful beach. The hotel is more boutique style and very pretty. The atmosphere is quite and relaxing. The two things that make this hotel the best are the great...

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Helpful?
1Thank A TripAdvisor Member
brookfield
Reviewed 4 days ago NEW

following our 12th visit to this property over it's several ownerships, I have to say this month's was an exceptional experience. Yes, the beach front location, amazing food and first rate amenities are as good the recent reviewers have mentioned. What sets the Viceroy apart, however, is the unique and dedicated staff. Hugo has retained veteran leaders and added new...

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Helpful?
1Thank dukeleto
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear dukeleto, thank you for your kind review, rest assured that your post will be shared with our colleagues who certainly love to be recognized. We hope to be able to welcome you back son, warm regards

Vancouver, Canada
Reviewed 4 days ago NEWvia mobile

My husband and I are wrapping up our first visit to Zihuatanejo. We have enjoyed every minute at this resort. We were on a romantic getaway without our kids. This resort is relaxing and more adult focused - which is what we wanted. There were very few children. Highly recommend getting a Beach suite if you can. It was worth...

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Helpful?
1Thank Thehina
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear Thehina, thank you for your reveiw and for staying with us on Playa La Ropa. I appreciate your comments, especially about the music, rest assured that we are on a daily base looking for opportiunities to improve. I am glad though that you have had a wonderful time and that you appreciated the location, feel and service here at...

los angeles
Reviewed 6 days ago NEWvia mobile

Magical sunsets, gorgeous rooms and world class beachfront together with the friendliest and caring staff make for the perfect vacation spot imaginable. We loved the fresh fish served every day and the cocktails flowed freely at happy hour. Can't wait to return soon. We stayed in BC1 right on the beach.

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Helpful?
2Thank beemerguy
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear beemerguy, we are so glad that you have had a wonderful stay in our little Paradise, that you enjoyed the resort, the natural beauty and the employees in our property and destination. We are looking forward to having you back

Columbus
Reviewed 1 week ago

We have stayed at Viceroy Zihuatanejo several times and each visit is more perfect than the last. The hotel is on a beautiful beach with warm, clear water. This time we stayed in Beach Suite 5 which overlooks the beach and is truly luxurious with a large bathroom, big living area and a soaking pool on the large balcony. What...

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Helpful?
1Thank BA_Ohio
Martin K, Director General at Viceroy Zihuatanejo, responded to this review

Dear BA_Ohio, thank you very much for your observations; we very much appreciate you as return customer to the Viceroy and Zihuatanejo. We are glad that you are appreciating our services and our employees and we are looking forward to welcoming you back soon.

Los Angeles, California
Reviewed 1 week ago via mobile

Everything was amazing, from the location, to the ambiance, the suite, and the service. The only thing I didn't like was that the outdoor shower was "to on the open", I could see the parking lot and the street behind of the hotel. Made me a little uncomfortable when I took a shower.

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Helpful?
1Thank Romina50
Martin K, Director General at Viceroy Zihuatanejo, responded to this review

Dear Romina50, thank you for your comment on Tripadvisor, I believe that you stayed in our one bedroom Penthouse Suite; as only this suite does have the outdoor bathroom and shower. Please let us know if we can show you our Lagoon or Beach Suites the next time you come to the Viceroy Zihuatanejo. Warm regards from the whole Viceroy...

St. Louis
Reviewed 1 week ago

My wife and I spent 4 delightful nights at the Viceroy Zihuatanejo in early February. This was our 3rd visit to the property, the previous one being more than 10 year ago when it was still Villa del Sol. While maintaining the best of the feel of the "old days", the Viceroy managements delivers an experience in many ways better...

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Helpful?
1Thank CHCA
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear CHCA, thank you for your comments on Tripadvisor, we are glad that you have had a wonderful stay and that we were able to exceed your already high expectations. Thank you for being such a loyal customer, we hope to be able to welcome you back in the near future!

Portland, Maine
Reviewed 2 weeks ago

We just returned from a 2 night stay at this lovely property, and loved it! Nice size room, comfortable bed, quiet, nice patio. Gorgeous beach with warm water and beautiful sunsets. Tables set up for eating lunch on the beach. The staff were completely helpful, accommodating and gracious. On our first morning at breakfast, our waiter Alfredo found out that...

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Helpful?
Thank bpeisne1
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear bpeisne1, thank you for your comments on Tripadvisor; we are gald that you have had a nice stay with us and that you felt that our employees are very accommodating. We hope to be able to welcome you back soon to our little Paradise on Playa La Ropa...

Green Oaks, Illinois
Reviewed 2 weeks ago via mobile

We recently stayed at this property for a week. As usual the weather in Zihuatanejo was perfect every day so couple that with a perfect location and a lovely resort and you have the recipe for an excellent vacation. My husband and I are seasoned travelers and visit Mexico two to three times a year. We usually stay in 4...

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Helpful?
Thank annincardona
Martin K, General Manager at Viceroy Zihuatanejo, responded to this review

Dear annincardona, thank you very much for your detailed review. We are very glad that you have had a wonderful stay with us on Playa La Ropa at the Viceroy. Rest assured that we do take your constructive criticism very serious and that we will start working on some solutions for your recommendations. We certainly hope that you will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Breakfast Available
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Cool garden waterfalls, enchanted lagoons and elegant adobe-inspired villas nestle along one of Mexico's premier beaches to make up the romantic Viceroy Zihuatanejo. 46 Guestrooms and suites afford stunning garden and ocean views across a tranquil beach. Relaxed contentment is made complete with award winning Mexican-Pacific cuisine, 3 swimming pools including a spectacular seaside infinity pool, an intimate spa and superb service. ... more   less 

Additional Information about Viceroy Zihuatanejo

Address: Calle Playa La Ropa s/n, Zihuatanejo 40880, Mexico (Formerly The Tides Zihuatanejo)
Location: Mexico > Pacific Coast > Guerrero > Zihuatanejo
Price Range: $215 - $888 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Viceroy Zihuatanejo 5*
Number of rooms: 46
Reservation Options:
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Also Known As:
The Tides Zihuatanejo Hotel Zihuatanejo
The Tides Hotel Zihuatanejo
The Tides Resort Zihuatanejo
Villa Del Sol Zihuatanejo
Tides Zihuatanejo
Hotel Style:
#1 Business Hotel in Zihuatanejo
#4 On the Beach Hotel in Zihuatanejo
#5 Top resorts Hotel in Zihuatanejo
#6 Luxury Hotel in Zihuatanejo
#9 Romantic Hotel in Zihuatanejo
#10 Family Hotel in Zihuatanejo
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Questions & Answers

Here's what travelers have asked, with answers from Viceroy Zihuatanejo staff and other travelers.
67 questions
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pasadena, california
2 months ago
pasadena, california

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Questions? Get answers from Viceroy Zihuatanejo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“beach suites are fantastic”
 of 5 bubbles alfredorichter6, 3 days ago | Read review
“The beach suites are the most luxurious and closest to the beach (and the most expensive)”
 of 5 bubbles BA_Ohio, 1 week ago | Read review
“Beach Suite are amazing with steps to the sand! But honestly all of the rooms look amazing!”
 of 5 bubbles DelMarGirl2014, 4 weeks ago | Read review
“Get a room by the beach”
 of 5 bubbles maryams, 4 weeks ago | Read review
“check trip advisor and Viceroy website for "deals". Our beach front suite was quoted $800 but we got it for $300 + $100/day food credit.”
 of 5 bubbles E6101KCrobinm, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question