Thompson Zihuatanejo, a Beach Resort
Carretera Escenica S/N Playa La Ropa, Zihuatanejo, Zihuatanejo de Azueta 40895 Mexico
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About
#4 of 75 hotels in Zihuatanejo
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.4
Travelers' Choice
Cool garden waterfalls, enchanted lagoons and elegant adobe-inspired villas nestle along one of Mexico's premier beaches to make up the romantic Thompson Zihuatanejo. Relaxed contentment is made complete with award winning Mexican as well as Pacific Seafood cuisine, 3 swimming pools including a spectacular seaside infinity pool, an intimate spa and superb service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Kids pool
Valet parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Plunge pool
Yoga classes
Fitness classes
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Diving
Tennis court
Windsurfing
Fishing
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Body wrap
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
24-hour security
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Family Resort
Languages Spoken
English, French, Spanish, Italian
Location
76Somewhat walkable
Grade: 76 out of 100
64Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Carretera Escenica S/N Playa La Ropa, Zihuatanejo, Zihuatanejo de Azueta 40895 Mexico
Name/address in local language
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Rental CarsSee rental cars from $11/day
597Reviews122Q+A59Room tips
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Though beautiful, there’s one BIG problem with this resort. The play music “constantly” from 7 am to 11:00 pm with no break and NO volume control. We asked, and the answers we got were from scared employees stating the “upper management’s” policy was about branding. Mind you, I purposely booked during slow season, there’s literally no one at the hotel and they STILL would not turn down the blaring music at the pool at night. I would like a tranquil vacation not a discotheque bumping in my skull 18 hours a day. I heard from the employees everyone complains about this, but I imagine no one complains to management frequently people aren’t apt to do this don’t take the time or do not think it will make a difference. Last time we were here one half of the resort was quiet, this time the entire place is thrashing Ape music, it’s a shame. We want to leave and go somewhere else we will probably never stay here again, I have tenitis and I can’t handle the noise it’s physically impossible to tolerate. For this amount of money when I went to the front desk they made it sound like they were “making an exception” when no one else his here. They are are at 10% capacity. Please Thompson… lower the volume it’s a vacation!!! Thank you!!…
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
Our stay at the Thompson ZIhuatanejo was exceptional. The entire staff was very friendly and the level of service was exceptional, Playa La Ropa was great as always. The beach service is always a highlight of a stay at Thompson.
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Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Giampaolo Parente, Guest Services / Front Office at Thompson Zihuatanejo, a Beach Resort
Responded Aug 28, 2022
Dear emcc, Thank you for such a fantastic review. We are thrilled to read how exceptional your stay with us was. We are looking forward to welcoming you back soon. Regards, Giampaolo Parente Rooms Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Thompson Zihuatanejo is beautiful. We stayed 2 nights in a swim up room and 4 nights in an ocean view plunge pool. The rooms were large, clean, and beautiful. The hotel sits right on the beach. You can't go wrong staying at this hotel. Definitely the best hotel in Zihuatanejo. We will be back!
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Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Value of the villa we stayed was good (Beachside 2 bedroom), layout was a bit weird to share with friends, you have to go through one room into another room. Pool in the villa has a nice view, but the broken and peeling off tiles were dangerous. Beach food/beverage service seem understaffed, our guy worked hard to serve everyone. Massage price was reasonable, but Spa doesn't have steam room or sauna. Overall, we enjoyed our stay, plenty of beach chairs, relaxing...
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Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My partner and I recently stayed in a beach plunge pool suite for 4 nights. We had a fantastic stay and would highly recommend it - and will definitely stay again if we travel back to Zihuatanejo. It was off season, so the resort was very quiet and relaxing. The property's grounds are meticulously kept up - very beautiful! We constantly marveled at the gardens. The beach experience is incredible - loved the views, swimming, the beach chairs, the staff's assistance, etc. The beach is absolutely beautiful and very clean. The staff members were all wonderful as well - really appreciated all of them.
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Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very good location on the beach, and the hotel is beautifully appointed. It’s not a high rise hotel and the beach was very accesible. The food was good and the service were friendly. Rooms a bit dark and coming out of the private pools very slippery.
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Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This place is amazing. My fiancé and I came for a quick 5 day get away and it blew away our expectations. The entire experience is top notch! All of the staff knows you by name and tailors your stay to your desires. The amenities are beautiful and convenient. With direct access to the beach, you are able to go from the pool to the beach with access to food and drinks the whole time! The food though…..that is the real treat. Every dish from both restaurants was stellar and kept you wanting more. Although not authentic Mexican cuisine, it was perfect for our varying desires throughout our stay and fun to try something new at every seating. Thanks for a great time.
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: Just relax and let your cares float away
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were enjoying our 6 night stay. We upgraded to a beach front suite. On our last night, some of my wife’s jewelry went missing. We reported it to management and they proceeded to handle this very poorly. Basically making us feel like we were the suspects not the victims. They sent security up twice to search our things as if we were lying. Then they tried to show us a screen grab from the security camera from 3 days earlier as if saying “ see you had it three days ago”. The hotel is nice. The food is fast but over priced. We are just disappointed that at a 700$ a night hotel, items still get stolen.
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: Be prepared for over priced food
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The best hotel when in Zihuatanejo. Hubby and I only had 3 days to explore this hidden gem town (we will be back) & the Thompson hotel was central enough for us to explore the hi lights of the town. The staff (#1)- absolutely 💯 the friendliest, genuinely so, the beach (pristine), the food (delicious) & the pool (aahhhhhhh) - we only swam in the adults only one. There's several on site . The Thompson is a 1st class establishment
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Date of stay: August 2023Trip type: Traveled as a couple
Room Tip: Beachfront accommodations - a must
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Just an hour flight from Mexico City, a little paradise, a wonderful hotel, professional people, beautiful location, great services, excellent food and drinks. Ideal for an escape for 3-4 days and refill the batteries.
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Date of stay: July 2023Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Not the right property for you?
There are more places to choose from in the Zihuatanejo area.
PRICE RANGE
$283 - $395 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the tides zihuatanejo hotel zihuatanejo, the tides hotel zihuatanejo, the tides resort zihuatanejo, villa del sol zihuatanejo, tides zihuatanejo
FORMERLY KNOWN AS
The Tides Zihuatanejo
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaZihuatanejo
NUMBER OF ROOMS
56
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Claim Your ListingTHOMPSON ZIHUATANEJO, A BEACH RESORT - Updated 2023 Prices & Reviews (Mexico)
Frequently Asked Questions about Thompson Zihuatanejo, a Beach Resort
Which popular attractions are close to Thompson Zihuatanejo, a Beach Resort?
Nearby attractions include Bahía de Zihuatanejo (0.4 miles) and Playa La Ropa (0.05 miles).
What are some of the property amenities at Thompson Zihuatanejo, a Beach Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Thompson Zihuatanejo, a Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Thompson Zihuatanejo, a Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Thompson Zihuatanejo, a Beach Resort?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Thompson Zihuatanejo, a Beach Resort?
Conveniently located restaurants include Tentaciones Restaurant, Maderas Seafood Grill & Bar, and Espuma Mediterraneo.
Are there opportunities to exercise at Thompson Zihuatanejo, a Beach Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Thompson Zihuatanejo, a Beach Resort have airport transportation?
Yes, Thompson Zihuatanejo, a Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Thompson Zihuatanejo, a Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Thompson Zihuatanejo, a Beach Resort?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Does Thompson Zihuatanejo, a Beach Resort have any great views?
Yes, guests often enjoy the ocean view available here.