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Carretera Escenica s/n Playa La Ropa, Zihuatanejo, Zihuatanejo de Azueta 40895 Mexico
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Thompson Hotels
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Dining (30)
Room & Suite (16)
About
#7 of 66 hotels in Zihuatanejo
Location
Cleanliness
Service
Value
Travelers' Choice
Cool garden waterfalls, enchanted lagoons and elegant adobe-inspired villas nestle along one of Mexico's premier beaches to make up the romantic Thompson Zihuatanejo. Relaxed contentment is made complete with award winning Mexican as well as Pacific Seafood cuisine, 3 swimming pools including a spectacular seaside infinity pool, an intimate spa and superb service.
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Room & Suite (16)16
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Car hire
Parking
Wifi
Infinity pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Snack bar
Special diet menus
Poolside bar
Diving
Tennis court
Windsurfing
Fishing
Business Center with Internet Access
Massage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Family Resort
Languages Spoken
English, Spanish
Location
Full view
76Somewhat walkable
Grade: 76 out of 100
63Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
Carretera Escenica s/n Playa La Ropa, Zihuatanejo, Zihuatanejo de Azueta 40895 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $10/day
200Reviews106Q+A27Room tips
Reviews
Traveler rating
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Selected filters
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Popular mentions
We have been to this resort when it was Viceroy and then again last xmas once it turned over to Thompson and the changes are all for the better. The beach set up is perfect, you get 2 lounge chairs as well as a table and chairs set up for lunch. Each morning one of the friendly waitstaff will greet you and be there for all your needs throughout the day - delicious margaritas, tacos and cold cervezas at your own beachfront set up = a perfect day. The drinks and dining are a bit $ but worth it, rooms are spacious and most have a private plunge pool. Love the chill music and vibes when they do the beach b b que and DJ set up. Great spot and great staff -- kudos to Marco, Francisco, Pedro, Eugene, Jose, Juan. See you all soon for Xmas 2020!
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Date of stay: December 2019
Helpful
Stayed a week in a 2 bedroom beach suite with our teens. Due to the fact that the virus had taken a toll on travel, we were able to enjoy a quiet beach, didn't have to grapple for beach and pool chairs. Excellent food in both resturants. Fantastic service from Diego, Rubén, Oscar, Jose, Jose Luis and sorry, but we've probably forgotten a few names. Nonetheless, top notch! Love the location.
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Date of stay: March 2020
Value
Cleanliness
Service
Room Tip: 2 teens - the 2 bedroom 2 bath suite was awesome!
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Helpful
Responded Apr 25, 2020
Dear Becky A, Thank you for taking the time to share your experience, we are glad to read that you had a wonderful stay in our beautiful beach resort and great service from Diego, Ruben, Oscar, Jose and Jose Luis. As you already know, our staff is dedicated to provide true hospitality. Thank you again and we hope to see you very soon. Cordially, Julian Castañeda Front Office Manager
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We came to Zihuatanejo to escape the Coronavirus.It was a great stay. The presidential suite was great, the food is crazy good (Improved over already great food) and the staff members are beyond compare. Eat the grilled fish with garlic sauce, mango mint ginger smoothies, Saturday Taco Night and spicy margaritas. Spend time with Heriberto, Diego, Francisco, Felipe and Rueben. It’s the most relaxing place you may ever visit!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded Mar 25, 2020
Dear MagnumPTI, Thank you for your review, we are glad to read that you enjoyed your suite, our culinary proposal, and the service from Heriberto, Diego, Francisco, Felipe and Rueben among many others. Our staff is dedicated to ensuring you feel right at home from the moment you arrive. We look forward to welcoming you again at Thompson Zihuatanejo soon. Cordially, Julian Castañeda Front Office Manager
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What a great place. The grounds are meticulously manicured, and well kept. Although we didn’t see any children, there was an adults only pool, which is always nice. The palapa were plentiful and comfortable. No need to stake a claim early. The food was very hit or miss to be honest, and overpriced for the area. That being said, the breakfast was always fantastic, and the coffee outside the door in the mornings was just amazing to wake up to. Service was immaculate. Four seasons level. Maybe better. Our room was the only real complaint. The A/C struggled to keep up, and the plunge pool being in the shade rendered it unusable because it was so cold. And these aren’t really complaints. We’re already looking forward to planning our next visit. Truly one of the nicest places in Zihuatanejo.…
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Date of stay: March 2020Trip type: Traveled as a couple
Helpful
Responded Mar 25, 2020
Dear Bradn25, Thank you very much for taking the time to share your experience, it is very nice to read that your stay in our beautiful resort was very nice and that you are already planning to come back. We look forward to welcoming you again at Thompson Zihuatanejo soon. Cordially, Julian Castañeda Front Office Manager
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Is is possible that such a fabulous hotel can continue to improve so much? Yes. I was here (again) with my husband in December and now with a friend. The investments being made in the property by Thompson / Hyatt are obvious and superb: brand new beds , redo of all rooms and gym and a sybaritic feel. It doesn’t get any better than this in Zihuatanejo. The Best property On the most beautiful beach with the best long term team anywhere and Impeccable service (Vanessa in reservations, Julian FOM, Juan, Diego, Guapo, Heriberto, Sara, Jorge, Marcos and Antonio and of course Efran and Salvador who set up our chairs. Been coming here for many, many years and will continue to. One last important note - the unobtrusive security is excellent. I feel perfectly safe being here on a girls trip, and my husband feels comfortable as well, knowing the property. Muchas Gracias Thompson Team ! And the music and volume is greatly improved 😉…
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Date of stay: March 2020Trip type: Traveled with friends
1 Helpful vote
Helpful
Responded Mar 25, 2020
Dear itravelasmuchasican, Thank you so much for your review, we are always glad to read that our repeat and loyal guests loved the enhancements in our beautiful property. Our staff is committed to providing you with genuine service, from the heart. Security is very important to us. Please let us know as soon as you start planning your next visit. We look forward to welcoming you again at Thompson Zihuatanejo soon. Cordially, Julian Castañeda Front Office Manager
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PRICE RANGE
$178 - $558 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the tides zihuatanejo hotel zihuatanejo, the tides hotel zihuatanejo, the tides resort zihuatanejo, villa del sol zihuatanejo, tides zihuatanejo
FORMERLY KNOWN AS
The Tides Zihuatanejo
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaZihuatanejo
NUMBER OF ROOMS
56
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Claim Your Listing Frequently Asked Questions about Thompson Zihuatanejo, a Beach Resort
Which popular attractions are close to Thompson Zihuatanejo, a Beach Resort?
Nearby attractions include Playa la Ropa (0.04 miles) and Zihuatanejo Bay (0.6 miles).
What are some of the property amenities at Thompson Zihuatanejo, a Beach Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Thompson Zihuatanejo, a Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Thompson Zihuatanejo, a Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Thompson Zihuatanejo, a Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Thompson Zihuatanejo, a Beach Resort?
Conveniently located restaurants include Tentaciones Restaurant, Espuma Mediterraneo, and Jungle Pizza.
Are there opportunities to exercise at Thompson Zihuatanejo, a Beach Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Thompson Zihuatanejo, a Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Thompson Zihuatanejo, a Beach Resort?
The staff speaks multiple languages, including English and Spanish.
Does Thompson Zihuatanejo, a Beach Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Thompson Zihuatanejo, a Beach Resort accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.