Thompson Zihuatanejo, a Beach Resort
339 reviews
#4 of 71 Hotels in Zihuatanejo
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Carretera Escenica S/N Playa La Ropa, Zihuatanejo, Zihuatanejo de Azueta 40895 Mexico
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Full view
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Pool & Beach (75)
Dining (31)
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Cool garden waterfalls, enchanted lagoons and elegant adobe-inspired villas nestle along one of Mexico's premier beaches to make up the romantic Thompson Zihuatanejo. Relaxed contentment is made complete with award winning Mexican as well as Pacific Seafood cuisine, 3 swimming pools including a spectacular seaside infinity pool, an intimate spa and superb service.
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Location
Full view
82Good for walkers
Grade: 82 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
Carretera Escenica S/N Playa La Ropa, Zihuatanejo, Zihuatanejo de Azueta 40895 Mexico
Name/address in local language
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Rental CarsSee rental cars from $10/day
339Reviews112Q+A34Room tips
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The property is impeccable. The front desk is friendly, at first. But the policy about having friends stop by briefly to visit needing to pay 75 dollars is unreasonable. We had family staying in different hotels along the beach, but they were required to pay 75 dollars each if they wanted to visit us. Also, the security men contacted the front desk when they saw our daughter in the room with us. Her plans had changed and she needed to stay with us, and with the sofa, we had space. We did not want to go through the process of changing our room.The security men HAD to have been watching us through the sheer curtain on the glass door. The front desk called our room phone and said we would have to pay another hundred dollars for her to stay. The fact that we had to pay more was not unexpected --100 dollars seemed steep though. We were much more bothered by the creepiness of the security men watching us through the curtain. …
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2021
Value
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Helpful
This was the finest experience I have had traveling - didn't realize how much added benefit is gained by an excellent resort. I was able to get zen on the beach, re-center myself, while being completely cared for in every way at The Thompson. The food, staff, bedding and cleanliness was beyond fabulous.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2021
Value
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Location
Cleanliness
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Sleep Quality
Helpful
We love La Ropa and to stay at the Thompson was a Dream for us. The room was very nice as we got an upgrade for our long stay, the servers were attentive, but the entertainment was lacking in a big way. I was there a few years ago and cannot help but compare. ... The gymn needs to be redone... IMMEDIATELY! THIS ROOM IS GROSS AND DIRTY!! PLEASE. i advised the front desk but nothing was done! keys not working, no water, no towels.... I can go on an on... Spoke to the Manager on site, he never got back to me. I will not go further as i believe the property is amazing and the management should deal with these issues.. Please Thompson you have this amazing property and you need to get your act together!
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Date of stay: December 2020
Service
Room Tip: Amazing area to enjoy the sun
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Helpful
The Thompson hotel was an incredible surprise. it is a beautiful and quiet hotel located in extraordinary and safe beach. The personal and hotel installation were very prepared with the COVID measures. We were very well attented by a educated and warm personal at all time. We enjoyed a nice massage in the spa with Romi and Rosi.Thank you to all the team
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2021
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Cleanliness
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Sleep Quality
Helpful
Mr. Parente thank you for everything.. Excellent food all around.. Great and kind staff.. We very much enjoyed our stay! I highly recommend this resort. You dont run into too many people as the rooms are away from eachother..All Covid protocols are met here... Bravo!
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Date of stay: August 2021
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FORMERLY KNOWN AS
The Tides Zihuatanejo
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaZihuatanejo
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Claim Your Listing Frequently Asked Questions about Thompson Zihuatanejo, a Beach Resort
Which popular attractions are close to Thompson Zihuatanejo, a Beach Resort?
Nearby attractions include Bahía de Zihuatanejo (0.4 miles) and Playa La Ropa (0.04 miles).
What are some of the property amenities at Thompson Zihuatanejo, a Beach Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Thompson Zihuatanejo, a Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Thompson Zihuatanejo, a Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Thompson Zihuatanejo, a Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Thompson Zihuatanejo, a Beach Resort?
Conveniently located restaurants include Tentaciones Restaurant, Espuma Mediterraneo, and Jungle Pizza.
Are there opportunities to exercise at Thompson Zihuatanejo, a Beach Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Thompson Zihuatanejo, a Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Thompson Zihuatanejo, a Beach Resort?
The staff speaks multiple languages, including English and Spanish.
Does Thompson Zihuatanejo, a Beach Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Thompson Zihuatanejo, a Beach Resort accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.