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Carretera Escenica s/n Playa La Ropa, Zihuatanejo, Zihuatanejo de Azueta 40895 Mexico
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$449
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Full view
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Pool & Beach (75)
Dining (33)
About
#6 of 69 hotels in Zihuatanejo
Location
Cleanliness
Service
Value
Travelers' Choice
Cool garden waterfalls, enchanted lagoons and elegant adobe-inspired villas nestle along one of Mexico's premier beaches to make up the romantic Thompson Zihuatanejo. Relaxed contentment is made complete with award winning Mexican as well as Pacific Seafood cuisine, 3 swimming pools including a spectacular seaside infinity pool, an intimate spa and superb service.
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Room & Suite (21)21
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Car hire
Parking
Wifi
Infinity pool
Pool with view
Adult pool
Outdoor pool
Restaurant
Breakfast available
Snack bar
Special diet menus
Poolside bar
Diving
Tennis court
Windsurfing
Fishing
Business Center with Internet Access
Massage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Family Resort
Languages Spoken
English, Spanish
Location
Full view
78Somewhat walkable
Grade: 78 out of 100
66Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
Carretera Escenica s/n Playa La Ropa, Zihuatanejo, Zihuatanejo de Azueta 40895 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $10/day
241Reviews107Q+A32Room tips
Reviews
Traveler rating
- 199
- 24
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- 7
- 4
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Popular mentions
As someone who stays in high end hotels weekly for work I can honestly say the Thompson Zihuantejo was one of the best experiences I’ve ever had. The staff especially Juan on the beach is extremely friendly and accommodating. The rooms are beautiful including the swim up suites with outdoor showers. Beautiful property and beach!
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Hotel's Favorite
The Thompson Zihuatanejo is my new favorite place to vacation. We spent 4 nights there during the first week of December and were blown away by the location, the amenities, and, most of all, the incredibly kind and hospitable staff! WOW! In the spa, ask for Rosalba and Modesta — they have magic hands. At Hao restaurant and on the beach, the servers were attentive and so warm and friendly. They treated our 2-year-old like a little prince. Everyone we encountered exuded genuine warmth. In terms of Covid, the staff members were all scrupulous about wearing masks and the hotel did everything to ensure social distancing was possible. We felt as safe as can be. All in all, I can't say enough about the property. We will be back for sure!
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Date of stay: December 2020
Rooms
Service
Sleep Quality
Room Tip: We loved our king suite with a plunge pool. Very private! The beach suites look DIVINE.
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1 Helpful vote
Helpful
Response from Carlos Carreon, Director General at Thompson Zihuatanejo, a Beach Resort
Responded 5 weeks ago
Dear Victoria, Wow! Thank you so much for your positive feedback and specifically naming team members that are making your experiences so memorable. Agree with you on the hands of Rosy and Modesta, they're amazing. We did implement new policies to protect the health of our guests and team members so I am glad that you noticed! We look forward to welcoming you back again soon! Sincerely, Carlos Carreón General Manager
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Zihuatanejo is an amazing place to visit for a quick getaway in Mexico. The only place to stay is Thompson Zihuatanejo. You won’t need to leave the resort but if you want to explore Zihua it is a short walk or quick taxi ride away. Beautiful property with phenomenal staff. Hector, Juan, and all other team members ensure you have the best time and your drink is always full! ¡Salud amigos!
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Date of stay: January 2021Trip type: Traveled on business
Helpful
Response from Giampaolo Parente, Atención al huésped/Recepción at Thompson Zihuatanejo, a Beach Resort
Responded 5 days ago
Dear npbraden, Thank you for such an amazing review! We are very proud to read a comment mentioning our staff by name and describing them as phenomenal We are looking forward to welcome you back Kind regards, Giampaolo Parente Front Office Manager
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This resort is absolutely amazing. We had a great stay. The property is beautiful and the service is impeccable. Shoutout to Juan, Francisco and Elliberto on the beach. They made each of our beach days perfect. Isabela at the front desk made us feel welcome from the second we arrived and throughout our stay. Chef Miguel made a fabulous dinner at Ceniza. And Rosie in the Spa gave a wonderful massage. The Covid protocols were great. Everything was super clean and individually wrapped. Plenty of hand sanitizer and temperature checks. We didn’t want to leave!
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Date of stay: January 2021Trip type: Traveled with friends
Helpful
Response from Giampaolo Parente, Atención al huésped/Recepción at Thompson Zihuatanejo, a Beach Resort
Responded 5 days ago
Dear ashleigha895, It is such a pleasure to read your review! We celebrate every time our colleagues are mention by name. I totally agree with you, Rosie´s massages are wonderful. Thank you so much for highlight our Covid Protocols. We are very proud to know that you feel safe staying with us! We are looking forward to welcome you back Kind regards, Giampaolo Parente Front Office Manager
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This was my 1st time traveling to Zihuatanejo so I had no idea what to expect, but I was pleasantly surprised. Zihuatanejo & the Thompson far exceeded my expectations. The resort is beautiful and the staff was so amazingly helpful and courteous. The food/beverage Manager, Cesar, secured us a great NYE dinner spot. We also had massages which were awesome. Modesta was my massuese and she was great! Thank you Thompson Zihuatanejo for an amazing trip in paradise! We will definitely be back.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Giampaolo Parente, Atención al huésped/Recepción at Thompson Zihuatanejo, a Beach Resort
Responded 1 week ago
Dear Alicia M, Thank you so much for four review! We are very happy to read how much did you enjoy your your trip in paradise. We are looking forward to welcome you back! Regards, Giampaolo Parente Front Office Manager
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PRICE RANGE
$178 - $558 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the tides zihuatanejo hotel zihuatanejo, the tides hotel zihuatanejo, the tides resort zihuatanejo, villa del sol zihuatanejo, tides zihuatanejo
FORMERLY KNOWN AS
The Tides Zihuatanejo
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaZihuatanejo
NUMBER OF ROOMS
56
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Claim Your Listing Frequently Asked Questions about Thompson Zihuatanejo, a Beach Resort
Which popular attractions are close to Thompson Zihuatanejo, a Beach Resort?
Nearby attractions include Playa la Ropa (0.04 miles) and Zihuatanejo Bay (0.6 miles).
What are some of the property amenities at Thompson Zihuatanejo, a Beach Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Thompson Zihuatanejo, a Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Thompson Zihuatanejo, a Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Thompson Zihuatanejo, a Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Thompson Zihuatanejo, a Beach Resort?
Conveniently located restaurants include Tentaciones Restaurant, Espuma Mediterraneo, and Jungle Pizza.
Are there opportunities to exercise at Thompson Zihuatanejo, a Beach Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Thompson Zihuatanejo, a Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Thompson Zihuatanejo, a Beach Resort?
The staff speaks multiple languages, including English and Spanish.
Does Thompson Zihuatanejo, a Beach Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Thompson Zihuatanejo, a Beach Resort accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.