La Casa Que Canta
Camino Escenico at Playa La Ropa s/n La Ropa Beach, Zihuatanejo, Zihuatanejo de Azueta 40880 Mexico
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Room & Suite (551)
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 04/13/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/13/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 72 in Zihuatanejo
Location
4.9
Cleanliness
4.9
Service
4.9
Value
4.5
2022 Travelers' Choice Best of the Best
La Casa Que Canta is a small luxury hotel with essence, history and a personality of its own. Located in Zihuatanejo next to the beautiful La Ropa beach, this hotel offers unrivaled panoramic views. Built with Adobe bricks, palapas and tropical woods, the unique architecture of La Casa Que Canta is an icon on the Pacific Coast of Mexico. It's 25 Oceanfront ample suites, spread out among three buildings, all have spacious terraces and 180-degree views overlooking the bay. Considered The Most Romantic Hotel by famous magazines, and travelers. The hotel was chosen for a famous Hollywood movie called "When a Man loves a woman". Since our opening 25 years ago, we are proud to be amongst the best Boutique Hotels of the World. Our pursuit of constant improvement and excellent service has granted us multiple awards.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Diving
Snorkeling
Airport transportation
Wifi
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Saltwater pool
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Fishing
Taxi service
Spa
Full body massage
Massage
Adults only
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Extra long beds
Bath / shower
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Spanish
Location
Full view
85Good for walkers
Grade: 85 out of 100
183Restaurantswithin 0.75 miles
18Attractionswithin 0.75 miles
Contact
Camino Escenico at Playa La Ropa s/n La Ropa Beach, Zihuatanejo, Zihuatanejo de Azueta 40880 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $11/day
709Reviews45Q+A100Room tips
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We just returned from the most remarkable 6 day trip to Zihuatanejo and stayed at the exquisite La Casa Que Canta. La Casa is such a special place, situated on the cliffs above La Ropa beach with a full view of Zihua Bay. Every member of the hotel staff, from the very accommodating front desk to housekeeping to the wonderful restaurant team was extraordinary. We felt well cared for and able to enjoy the peaceful surroundings of Zihua Bay and the top notch amenities of the hotel. It was hard to leave and definitely want to return. I will highly recommend this wonderful hotel, and beautiful Zihuatenejo, to anyone who is planning a trip to Mexico.
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Date of stay: June 2022
Rooms
Location
Service
Room Tip: There are a lot of stairs. For older guests, ask for a room on the lower floors.
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1 Helpful vote
Helpful
Response from Teresa Arellano, Atención al huésped/Recepción at La Casa Que Canta
Responded 2 days ago
Dear donnagrazia-sf We appreciate you taking the time to share your comments. We are pleased to know that you enjoyed your experience at “La Casa Que Canta” as well as the genuine warmth of our staff. We hope to see you again. Sincerely, Teresa Arellano Management Committee
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+1
Absolutely breathtaking. If you have a problem with this resort it it you not them! We travel a ton and have stayed at the Ritz Carlton’s, St. Regis’s, Waldorfs, etc and you will not find better service or attentiveness anywhere. I hate to write this review to let others know about this gem. Staying at the owners suite and the privacy and views are unmatched. Service is attentive without being bothersome. Will be back for sure! Grounds are immaculate. If you have mobility issues this resort is not for you. Food is wonderful and fresh as well as a great value. Shout out to Hugo and Lois for wonderful service!
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Date of stay: June 2022Trip type: Traveled
2 Helpful votes
Helpful
Response from Teresa Arellano, Atención al huésped/Recepción at La Casa Que Canta
Responded 2 days ago
Dear chrisesteschiro Thank you very much for your wonderful remarks. We appreciate you sharing your experience in Trip Advisor. It will be a pleasure hosting you again. Sincerely, Teresa Arellano Management Committee
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+1
What can I say? Our stay at LCQC was my surprise gift to my husband for his birthday. He had no idea until we arrived. It was a master pool suite on the top floor of the Sol building, closest to La Ropa. We were greeted with in-room beers, champagne, tequila and guacamole. It's a gorgeous adults only boutique hotel, built into the cliffside between two beaches, and only 25 rooms, all with bayside views (not all-inclusive). Its winding paths and stairways lead you to surprising nooks and hideaways, offering privacy at every turn. There are two pools -- one infinity on mid-level -- and one saltwater on lower-level, plus plenty of loungers for sun or shade all around. The rooms are huge and offer just the right mix of traditional Mexican decor with modern amenities. 9 or 10 rooms have infinity pools, each with 180° views. La Ropa beach is an easy 1-minute walk down a paved pathway right on the property. The restaurant created amazing and beautifully presented breakfasts and dinners, but also great poolside snack options as well. There's a rooftop terrace bar in the evenings for sunset gazing. The staff was the best of the best. They were a step ahead of what we wanted or needed. We were addressed by name by everyone, which was a nice personal touch. I can't say enough about this place or its crew. We said it was just a one-time, special occasion stay, but we both agree, we'll be back. ⭐️⭐️⭐️⭐️⭐️…
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Date of stay: April 2022
Rooms
Cleanliness
Service
Room Tip: Master Pool Suites are worth the splurge!
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1 Helpful vote
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Response from Teresa Arellano, Atención al huésped/Recepción at La Casa Que Canta
Responded 2 days ago
Dear WendyAndBuck It was very agreeable reading your comments and getting to know that your husband's birthday at “La Casa Que Canta” was memorable. It will be a pleasure hosting you again Sincerely, Teresa Arellano Management Committee
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Have had our eye on this resort for quite awhile. We have experienced a fabulous resort nearby in Ixtapa but decided to try Zihua. The resort is beyond compare, starting with a personal greeting from the resort's manager, Teresa. So gracious and charming and always around the premises checking on all her guests. The resort is small 25 rooms and all adult. No TV, very insular for those who wish to disconnect. Every single employee we encountered was friendly and polite. And, from what I was told, many of them have been working there for many years. Food, all breakfast, lunch and dinners were outstanding and quite varied in choice. We also thought quite reasonable in price, including the wine. No request goes unfulfilled. You, as a guest are their number one priority. The room (we had a master pool suite with private elevator to the 6th level) was spotless at all times, lovely furniture, comfortable beds, plenty of towels (so important), and wonderful bath and shower accessories. The staff actually kept some leftover pasta for us from one of our dinners off site, warmed it up and brought to the room for our lunch the next day with a few glasses of wine. They insisted we let them do this. Let them pamper you. It's what they do. We did not get into town for one reason or another. Saw no reason to leave the room. It's spendy, but worth every penny. And do the master pool suite if you can manage. We did not want to leave but sadly, had to. I do agree with other reviewers: the staff make all the difference. Cannot wait to return. PS; Covid protocols are no issue and you can get tested on site if you need one to return to your home country.…
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Room Tip: Recommend master pool suite.
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Response from Teresa Arellano, Atención al huésped/Recepción at La Casa Que Canta
Responded 2 days ago
Dear 507tasker Thank you very much for the time you spent writing these comments, describing your appreciation of “La Casa Que Canta”. All our team works as a family to give our guests the best experience possible. So, your compliments encourage them to pursue excellence. My best Regards, Teresa Arellano Management Committee
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We first stated here 2 years ago during the last week before epidemic shut down, when the resort went from being fully occupied to almost totally empty. Food and service were excellent through the most turbulent week of the resort’s history. This time we stated 5 days in a pool suite which was private and beautiful with a nice dining area outdoors overlooking the pool. We were able to sunbathe, swim or relax in the comfortable bed. The suite was beautifully designed with lovely art touches throughout. The resort was relatively full but you never feel crowded; many people are happy to take meals in their rooms nd there are numerous places to relax. Food, from the welcome Guacamole to breakfast, lunch, room service and dinner was spot on and appropriate at all times. View points in the restaurant over the bay are calming and beautiful. The room was cleaned and ice was refreshed twice a day. Most of the staff have been with the resort for many years and many of the guests are repeat clients. Dinner at Mar y Cielo is always worthwhile with the fish being fresh and delicious, and the steak tasty.. There were many delicious choices at breakfast but the Lime Pancakes were extraordinary: I think the secret is beaten egg whites but I know we can’t recreate this dish so we’ll be back.…
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Date of stay: April 2022Trip type: Traveled
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Response from Teresa Arellano, Atención al huésped/Recepción at La Casa Que Canta
Responded May 13, 2022
Dear sandbag7 We appreciate your comments and the way of describing the “La Casa Que Canta” is what it is, “A classic done right”, with peace, serenity and different places to relax, good food quality and human warmth. “The suite was beautifully designed with lovely art touches throughout” all very unique. We hope to see you again. Sincerely, Teresa Arellano Management Committee
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… but we recognise we are in a minority. The rooms and housekeeping are exceptional. Overall the team are wonderful and friendly and Laura and Irving et al are delightful and real assets. Unlike others we found the food very disappointing and decided to eat out. We think the menu is aimed for a market that we aren’t (and fair play to La Casa Que Canta, they appear to be hitting their target demographic), but food is western-focused, & accompanied by heavy and creamy sauces, lacking local dishes and a failure to take advantage of the freshness of available seafood. Broadly the menu lacks the choice, freshness and zing we hoped for from a Pacific-side 5*. Seafood risotto turned into bland cous cous with a over cooked fillet on top. Red mullet is heavily cooked and drowning in an overly sweet and unnecessary pineapple sauce etc. Lunch is variable, although an improvement in its lightness of touch and use of local ingredients. Breakfast works better because it is more locally focused. Food service was a little inconsistent, we sometimes got pastries, sometimes didn’t, sometimes got toast, sometimes didn’t. One day our meal took over an hour to arrive because someone ‘forgot’. Ultimately we chose to eat out and enjoyed more local, simpler and better cooking elsewhere showcasing local food and ingredients, and that improved our overall experience of Zihuatanejo. We missed a separate bar (there is one but not open all the time) area for a sundowner. You can drink in the restaurant, but we chose not because it was a restaurant and busy. Although the cocktails we did drink in the rooftop terrace (open once while we were there) packed a welcome punch. We had an Ocean Front Master Suite and I’m glad we did, otherwise the hotel would have felt too small for the occupancy level. No kids is welcome, but adults can be overwhelming too. And there was a fair bit of bags and books on sun-loungers before breakfast as people ‘reserved’ sun-loungers. However, my review is at odds with the commentary in the pool from fellow guests and here on Trip Advisor, so all power to the La Casa Que Canta for doing what they do for the guests it’s aimed at. But without the spectacular room we would have been disappointed, feeling LCQC misses the mark in terms of space and choice.…
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Date of stay: March 2022Trip type: Traveled
Room Tip: I would get the best room you can and not limit myself to the hotel for food.
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1 Helpful vote
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Response from Teresa Arellano, Atención al huésped/Recepción at La Casa Que Canta
Responded Apr 7, 2022
Dear girlinagirdle We have read your comments with special attention and are sorry that you have not been satisfied with our food style at the restaurant “Mar y Cielo”. We would have liked during your stay to know about your disapointment so as to satisfy your needs. For example serve you one if the many mexican dishes on our daily menus. It`s a surprise to read that our seafood is not fresh. Our reality is that every day we buy directly from Zihuatanejo fisherman and our preparation is made to order. Sometimes service can vary and we apologize if once you waited for a long time. Respectfully, Teresa Arellano Management Committee
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After spending 7 nights in this incredibly beautiful hotel, I would also like to share my thoughts about this well run, wonderful place. It sure is a couples paradise, but even as a solo traveler, in search for peace and quiet, I can honestly say, that it was the perfect choice. I felt highly welcomed throughout my stay by the wonderful staff and found what I was looking for. Laura and Semey at reception, Irving, Venustiano and Pavel at the restaurant, Santiago who stood by and calmed me, when I had my little emergency in the middle of the night, Sol along with her colleagues, who took such good care of the beautiful room – just to name a few. Throughout wonderful and motivated staff, one of the assets of this hotel. The rooms ( I stayed in a deluxe grand suite ) are beautifully and luxuriously furnished Mexican style , the perfectly well kept hotel grounds with their lavish plants, beautiful pools and all those many little areas for resting in the sun or shade, need to be experienced to fully value their beauty. It is even better than in the pictures. The hotel sure is pricey, but when one considers the amount of work that goes into the grounds alone, it is justified. Simply incredible, just like the views from every single corner of the grounds. Dinner at Mar Y Cielo varied from very good to excellent, the à la carte breakfast very good, lunch equally good but could be improved by e.g. an additional “daily special”, as one otherwise runs out of options after a few days. Zihuatanejo is a nice little town, which certainly kept its charme. No high-rise buildings or all-inclusive hotels changed the characteristics, which to me is a big plus and was one of the reasons for choosing the town. It therefore still provides many excellent restaurants, bars as well as some nice shopping options. I will definitely try to come back, the hotel as well as the town of Zihuatanejo gave me just what I was looking for. I can recommend it to singles and couples alike, who are in search for some luxury and tranquility.…
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Date of stay: March 2022
Rooms
Cleanliness
Service
Room Tip: I personally did envy the ones staying in the Owner Suites, but loved my own deluxe suite and...
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Helpful
Response from Teresa Arellano, Atención al huésped/Recepción at La Casa Que Canta
Responded Mar 28, 2022
Dear mwurm62 I, and all our staff appreciate very much you taking the time to write and share your wonderful remarks. We will consider your observations of our Mar y Cielo restaurant. Your appreciations give us the motivation to provide the best possible attention to our guests. Sincerely, Teresa Arellano Management Committee
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This was our first visit to La Casa Que Canta in more than two years, and once again, the hotel exceeded our expectations. We’ve been staying at La Casa since the late 90s, and the property remains stunningly beautiful. All the rooms are unique with lovely terraces from which you can watch the sun set. The hotel is a wonderful place to relax in a quiet and tranquil setting. (Thankfully, the hotel doesn’t attract boisterous groups looking to drink away their vacation.) It is a special place where many couples, like us, return year after year after year. Children are not allowed. We cannot say enough about the staff, many of whom have worked at the hotel as long, or longer, than we’ve been visiting the property. The staff is extremely solicitous and helpful, and we must single out some of the staff, starting with Teresa. Teresa oversees many aspects of the hotel, and in our mind, she sets the tone for everyone – she is warm, friendly and helpful. Laura, who handles guest relations/concierge, is also a major asset to the hotel as she is thoughtful, kind and funny. And Marisol, who oversees reservations, is gracious and accommodating both before you arrive and during your stay. As to the food, we ate most of our meals on the property, and we were not disappointed. In fact, we thought the food was even better than prior years. Breakfast/lunch is overseen by Irving who will happily help you plan both your lunch and dinners, often suggesting special preparations that may not be on the menu. Breakfasts and cocktails are also highlights. Irving is ably and enthusiastically assisted by Fredi, Hugo and Roberto. Pavel oversees dinner, and he too is always helpful, wanting to make sure you’re enjoying your meal. Tony and Venus are our favorite waiters during dinner, and both were incredibly attentive and helpful. The restaurant setting is stunning, with some of the best views available in Zihuatanejo. If you and your partner or spouse - or if you’re a solo traveler - and you are looking for a quiet and beautiful getaway with amazing service, this is the place. It is unique and very special. We have already booked our next visit.…
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Teresa Arellano, Atención al huésped/Recepción at La Casa Que Canta
Responded Mar 6, 2022
Dear 40035JI I, and all the staff appreciate very much you taking the time to write and share your experience in Tripadvisor. It was very enjoyable reading your beautiful comments and getting to know that your vacation at “La Casa Que Canta” was memorable. Thank you for your fidelity over the years. Sincerely, Teresa Arellano Management Committee
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We just returned from our visit at this incredible hotel and we are still singing as the name of the hotel implies. Singing because we are so happy. An absolutely first class, five star hotel. The hotel itself is incredible. Situated on the side of a mountain overlooking the Pacific. It is a boutique type of hotel so you are not jammed in there with a ton of other people. No kids allowed. Quiet and peaceful. Incredible infinity pool overlooking the Pacific at the top of the resort and a salt water pool down below. The rooms are incredible all with great views. The restaurant is fantastic for breakfast, lunch and the dinner at night is simply amazing. The hotel itself is amazing but what really sets this hotel from the others is the staff. From our new amigas at the front desk to the restaurant staff to everyone there. They are just good people that will do anything to make your stay the best it can be. And you know its a great resort when many of the other guests we met there had been coming to this place for years. They all new the staff well as we witnessed many people arriving and hugging all the staff as though they were true friends. An absolute gem that will leave you singing with joy!!!!…
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Date of stay: February 2022
1 Helpful vote
Helpful
Response from Teresa Arellano, Atención al huésped/Recepción at La Casa Que Canta
Responded Mar 6, 2022
Dear Danmcneill We are pleased to know that you enjoyed your experience at “La Casa Que Canta” as well as the genuine warmth of our staff. Thank you very much and we hope to welcome you again soon. Sincerely, Teresa Arellano Management Committee
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+1
If you’re thinking about staying here, don’t think any longer and just BOOK it. Yes, it’s THAT nice, and the service is THAT good! Not ONCE did we hear the word “No” the entire week we were there. When we asked for something, the answer was always “Claro que Si” (of course). If you can swing it, the Master Pool suite is the WAY to go if you’re looking for a romantic vibe and want some alone time without having to do a lot of socializing at the hotel pool (we socialize for a living, so focusing on us was the intention of the trip) There are only 25 suites in three towers in this hotel, so to have a 800-900sqft outside, covered patio (with areas to tan) with a lounge area, sitting area and your own pool was AMAZING. Don’t worry, each floor only has one suite on it and they’re staggered, so no one can see in your patio (total privacy) As I mentioned, the service was EXCEPTIONAL! From the moment we walked in, we were greeted with a margarita and cucumber, lemon infused water. After a quick introduction to the hotel and it’s amenities from the staff, our luggage had been whisked to our room. When we arrived at our room, we were blown away by our accommodations. This outdoor space is just breathtaking! We found a bucket of ice with two Coronas and homemade chips, gucamole and pico. After traveling, it was a nice surprise and perfect way to start our vacation and unwind. From that moment on, everyone greeted us by name, every time walked though the property. Laura (concierge) will take great care of you and arrange anything you desire. She also booked our in room COVID tests for us to return to the US. It was great to have that taken care of for us before we arrived and have them come to the room. It took a lot of stress away knowing that was taken care of. Semey worked the front desk, most days into the early evenings and was the most pleasant, accommodating and approachable individual. We just loved her! Elvira turned down our bed every evening and made the most incredible fresh flower displays at the foot of the bed. Very intricate and well thought out and was just a sweetheart! Antonin took great care of us at Mar y Cielo, only having to order a drink once on the first night and he remembered it the entire time we were there. Luis brought up ice and late afternoon snacks with a huge smile on his face everyday. As cliche as it sounds, we literally felt like family and were sad to see our 7 night stay end. We had dinner at Mar y Cielo 3 of the 7 nights and it was INCREDIBLE (I’m a chef, trust me) But I wanted to experience other places while in zihua, so after extensive research, and some local recommendations, we dined at IL Mare (a short walk from the hotel), Bistro Del Mar (a bit of a longer walk, or $4 cab ride) and Coconuts. Right next to IL Mare was Espuma, but we never made it there. All three were amazing and we would go back to all of them in a heartbeat. Although the service and meals were exceptional at Mar y Cielo, I can’t say enough about Coconuts! Service was incredible, the ambiance with their open air courtyard with lights and foliage and live music was romantic and unobtrusive, just what the doctor ordered. We ate most breakfasts in the room from room service ( I mean why wouldn’t you, with such an amazing patio with such an amazing view). The pan dulce, fresh fruit plates, avocado toast with poached eggs and eggs Benedict were outstanding. Then spent most of our days either lounging in our pool catching some sun, or heading out for our excursions to release baby sea turtles, or heading to Ixtapa island. One activity was a must, which was cocktails in our pool watching the sunset every night, then shower and off to dinner. Although Ixtapa island was incredible, the baby sea turtle release with eco tours and our guide Julio was the experience of a lifetime. Just google ixtapa turtle release. We booked a private tour with him (still reasonable and 10000% worth the extra money) and it was a day we will never forget. Julio is super intelligent, knows a lot about the surrounding history, and speaks great English. This hotel and staff sets the standard for a luxury vacation that many properties will not be able to live up to. We’re now spoiled and can’t wait to return to our little casita y familia at La Casa Que Canta!…
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Date of stay: January 2022Trip type: Traveled
2 Helpful votes
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PRICE RANGE
$384 - $506 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la casa que canta hotel zihuatanejo, casa que canta hotel zihuatanejo
LOCATION
MexicoPacific CoastGuerreroZihuatanejo de AzuetaZihuatanejo
NUMBER OF ROOMS
25
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Claim Your Listing Frequently Asked Questions about La Casa Que Canta
Which popular attractions are close to La Casa Que Canta?
Nearby attractions include Bahía de Zihuatanejo (0.4 miles), Playa La Ropa (0.4 miles), and Goo tours ixtapa zihua. (0.6 miles).
What are some of the property amenities at La Casa Que Canta?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at La Casa Que Canta?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at La Casa Que Canta?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to La Casa Que Canta?
Conveniently located restaurants include Tentaciones Restaurant, Casa Bahia, and Carmelitas Café.
Are there opportunities to exercise at La Casa Que Canta?
Yes, guests have access to a pool and a fitness center during their stay.
Does La Casa Que Canta have airport transportation?
Yes, La Casa Que Canta offers airport transportation for guests. We recommend calling ahead to confirm details.
Is La Casa Que Canta located near the city center?
Yes, it is 0.7 miles away from the center of Zihuatanejo.
Are any cleaning services offered at La Casa Que Canta?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at La Casa Que Canta?
The staff speaks multiple languages, including English and Spanish.