I selected this hotel because of its location and its reviews. I was in PV because a friend of 45 years passed away in June 2022. While this trip was to handle their financial matters, I still had the best experience ever! I booked the Countess room and it was a wonderful place to retreat to. The staff - Itzel and Sonja-- were absoultely amazing. They helped me navigate, printed documents, arranged for taxis, and were genuinely interested in helping me enjoy my stay. The kitchen and housekeeping staff were always friendly and smiling. The ceiling fan in my room wasn't working and I reported it to Sonja and Itzel. Within 15 minutes Carlos came to my room and fixed it! AMAZING attention to guest requests. Also, walking distance to excellent restaurants! If you want to stay at a hotel that values you as a guest, then look no further. I will always return to Garlands del Rio -- and you will, too! Give it a try...you will not regret it!

Garlands del Rio is my husband and my favorite place to stay in Mexico; we stayed here right after our wedding and returned for a second trip a year later. The staff, particularly Martha, Christina & Jerry, are incredibly friendly and helpful, full of insider tips on the area. Their English is very good, there is no language barrier. We have always felt very welcome and at ease staying at Garlands. The boutique hotel is located next to a river that makes the setting a quiet oasis with relaxing piano music floating in from the restaurant across the river, while also being in the heart of the Romantic Zone. We have enjoyed our breakfasts along the river. Your reservation includes sweet bread, fresh fruit, yogurt + granola, freshly squeezed fruit juice and coffee/tea. My husband and I also enjoyed ordering from their menu including plates like chilaquiles and huevos rancheros. Garlands has a unique honor system with their beverages + bar, which we used throughout our stay. They offer a good selection of sodas, water, beer, wine and liquor for very reasonable prices. They are also very helpful in providing other items such as beach towels and chairs. Staying here twice, we now have experienced two different rooms and loved both. Each room had a very comfortable bed, spacious bathrooms, with so many windows throughout the room and patios/porches. Garlands has WiFi available, which make using Uber very easy. Garlands is also located near the bus to the botanical gardens (a must see!). My husband and I plan to stay at Garlands del Rio every time we come back to Puerto Vallarta.

This was our first AIRBNB experience and WOW, it was beautiful. Everything from the checkin to checkout was absolutely fantastic! The room was very large, comfy beds, super clean bathroom, shower big enough for two and the view of the river was stunning. The boutique hotel had a fully functional kitchen, with large table, a small quiet pool, with chair loungers, towels and a bar (not included). They also have a restaurant on site. We spent our afternoon by the pool soaking up the sun, it was beautiful! There is a cute little bar with live shows, music and other entertainment for the evening. A hidden gem in PV! Highly recommend!