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Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta 48390 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people have started booking this hotel
Hotel direct offer!Package deal
Expedia.com
$369
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Free cancellation until 12/01/21
Hotels.com
$369
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Free cancellation until 12/01/21
Snaptravel
$547
$312
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SAVE $235
Free cancellation until 11/29/21
Booking.com$433
eDreams$433
ZenHotels.com$547
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1868)
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Panoramas (15)
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Mousai
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 148 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Hotel Mousai is the first and only AAA Five Diamond rated resort in Puerto Vallarta and the state of Jalisco, where fresh flirtatious aesthetics and cutting-edge comfort will inspire you to live sensationally at the beach.
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Room & Suite (462)462
Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Airport transportation
Parking
Paid internet
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Mountain View
Languages Spoken
Spanish
Hotel links
Special Offer:Package deal
1278Reviews313Q+A100Room tips
Traveler rating
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Popular mentions
Sofia L wrote a review Yesterday
3 contributions
The food was incredible! Cristian and José did an amazing job and took care of us! My favorite dishes were the dumplings and rolls with mango pieces on top. Great food, wonderful service, and the view was breathtaking. Must try the Hiroshi restaurant in the Hotel Mousai.
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Date of stay: June 2021Trip type: Traveled with family
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Sly G wrote a review Yesterday
Puerto Vallarta, Mexico1 contribution
+1
Spent wedding anniversary there. First 2 days have been spectacular! Hydrotherapy and deap tissue massage was the best we've ever had! Will be back next year! Decision now is when in 2022! Not a fan of being told how much to write! I'm a man of few words!!!!
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Imelda Zermeño, Atención al huésped/Recepción at Hotel Mousai
Responded yesterday
Dear Sly G, Thank you for choosing Hotel Mousai as the place to celebrate such an important milestone. We are excited to know you had a great experience and are already planning your next visit. We hope to welcome you back in the near future. Kind regards, Imelda Zermeño
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N M wrote a review Jun 13
1 contribution
Abraham was the best server I’ve ever had in Orange County, Los Angeles or San Diego!!! He was very detail oriented on a world class complicated menu, and he was perfectly response and timing was honestly impeccable. The only other place you get service like this is on very high ended Las Vegas restaurants that are Michelin rated. He loves his job and makes you feel like family. Thank you for making a great night even more special my friend. He also brought out a mystery dessert at the end for her birthday which really made our night thank you again.
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Imelda Zermeño, Atención al huésped/Recepción at Hotel Mousai
Responded yesterday
Dear NM, Thank you for your kind words to Abraham, I will make sure to pass along the congratulations to him. We are very lucky to have him as a part of our team. We hope that when travel brings you back to Puerto Vallarta we can welcome you back at Hotel Mousai. Kind regards, Imelda Zermeño
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Melanie M wrote a review Jun 13
11 contributions
+1
We were looking for a peace of heaven to celebrate our ten year anniversary and we found it! Hotel Mousai’s Ultra Corner Suite offers amazing views of the ocean and mountains. We could have had the perfect vacation without ever leaving the room, but it got even better with the peaceful tranquility of the rooftop pool. If you go before 11 you will find you are there with only a couple of other people. It’s a good time to swim and really enjoy the views from the infinity pool. If the scenery doesn’t get you, the food will! Hiroshi has a Japanese theme and served red snapper sashimi caught that day! The rooftop served a tuna steak with risotto was another favorite! But what really took this vacation to the next level for us was our butler, Carlos Ramos. He made this vacation truly stress free. Thank you Carlos!
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Get the Ultra. The butler service is worth it!
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Response from Imelda Zermeño, Atención al huésped/Recepción at Hotel Mousai
Responded yesterday
Dear Melani M, Thank you for choosing Hotel Mousai as your getaway destination to celebrate your anniversary! We are glad to know you had such an amazing experience both with service and food wise. When travel brings you back to Puerto Vallarta we hope to welcome you back at Hotel Mousai.
Read more
Ramon N wrote a review Jun 11
1 contribution
Abraham made our day ; My spouse and I liked his attitude very much ; He always went further and beyond to make our dining experience a “ Wonderful and unforgettable one “ . Thank you for keeping up so high standards. Thanks to the entire Hiroshi professional staff .
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Imelda Zermeño, Atención al huésped/Recepción at Hotel Mousai
Responded 3 days ago
Dear Ramon N, Thank you for visiting Hiroshi at Hotel Mousai! It is always good to know we have achieved a great experience for our visitors, I will make sure to pass along the congratulations to Abraham. When travel brings you back to Puerto Vallarta we hope to welcome you back. Kind regarsd, Imelda Zermeño
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PRICE RANGE
$356 - $539 (Based on Average Rates for a Standard Room)
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
72
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Frequently Asked Questions about Hotel Mousai
Which popular attractions are close to Hotel Mousai?
Nearby attractions include Malecón Boardwalk (4.7 miles), Act2PV (3.9 miles), and Lucy's CuCu Cabana (3.9 miles).
What are some of the property amenities at Hotel Mousai?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and a pool.
Which room amenities are available at Hotel Mousai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Mousai?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Mousai?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Mousai?
Conveniently located restaurants include Maria Baja, The Top Sky Bar & Restaurante, and No Sé Nada Bar y Restaurante.
Are there opportunities to exercise at Hotel Mousai?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Mousai have an airport shuttle?
Yes, Hotel Mousai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Mousai?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Mousai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Mousai?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (7.4 miles).