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Traveler (1061)
Room & Suite (356)
Pool & Beach (242)
Overview
Hotel website
Carretera a Barra de Navidad Km 7.5 Torre 6 Zona Hotelera Sur, Puerto Vallarta 48390 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Hotel Mousai
Special Price: 50% off room rate
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Reviews (691)
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606 results
Traveler rating
532
49
15
7
3
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LanguageEnglish
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532
49
15
7
3
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All reviewscorner suiterooftop poolgarza blancaall inclusive packagehot tubroom servicetoto toiletpopcorn chickensushiultra roomheated seathydrotherapy circuithighly recommend hotelfive diamondbocados stkall inclusive planbeautiful hotel
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1 - 5 of 606 reviews
Reviewed 1 week ago via mobile

From the moment we arrived on the property till the moment we left.. we were pampered and treated like royalty. The Room (Ultra Mousai Corner Suite) was spacious and elegant with all controls on the iPad provided. The mini bar was constantly stocked and since...More

1  Thank Coolbreezyone
Response from Asistente D, Gerente at Hotel MousaiResponded 1 week ago

Dear Coolbreezyone Thank you for taking the time to post your comments regarding your recent stay at Hotel Mousai. I am very happy to know that you enjoyed it. Your kind words regarding our colleagues and hotel are greatly appreciated and will be most eagerly...More

Hotel's Favorite
Reviewed January 30, 2018

What a wonderful hotel! They have created such a serene beautiful atmosphere it's truly the best "get-a-way from it all" vacation I've ever had (we stayed for a week). I hadn't had a real vacation for about 3 years as I have my own business...More

13  Thank travelinmilo2017
Response from Asistente D, Gerente at Hotel MousaiResponded February 1, 2018

Dear travelinmilo2017 Thank you for expressing your great satisfaction with Hotel Mousai and for sharing the details of your stay with us. I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding...More

Reviewed 3 weeks ago

After much research I chose Hotel Mousai for a wellness vacation. The location a few miles out of town is set in the gorgeous hillside between the jungle and the sea. The beach is white powder sand, the water crystal blue, gently breezes blow and...More

6  Thank Poipuman
Response from Asistente D, Gerente at Hotel MousaiResponded 3 weeks ago

Dear Poipuman Thank you very much Poipuman for the time you took to express your comments about your stay. I sincerely regret that your satisfaction was affected by the presentation. I would greatly appreciate you giving me the opportunity to address this matter with you...More

Reviewed 4 weeks ago via mobile

Was there for my birthday as a surprise from my wife, the room was fantastic and the terrace jacuzzi probably the best one I’ve seen in a hotel, restaurant hiroshi is incredible and def the star restaurant of the hotel.More

1  Thank mymzilll
Response from Asistente D, Director de Relaciones con Clientes at Hotel MousaiResponded 3 weeks ago

Dear mymzilll Thank you for providing us the opportunity of hosting you at Hotel Mousai and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great...More

Reviewed August 15, 2018

My wife got a bit obsessed with reading reviews before we booked our trip to Hotel Mousai. She was reading reviews that went back more than a year and highlighted several issues that guests had experienced. The main theme seemed to be: Is this a...More

5  Thank boneman7
Response from Asistente D, Director de Relaciones con Clientes at Hotel MousaiResponded 4 weeks ago

Dear boneman7 Thank you for expressing your great satisfaction with Hotel Mousai and for sharing the details of your stay with us. I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding...More

View more reviews
About
Description
Hotel Mousai is the first and only AAA Five Diamond rated resort in Puerto Vallarta and the state of Jalisco, where fresh flirtatious aesthetics and cutting-edge comfort will inspire you to live ...More sensationally at the beach. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Center with Gym / Workout Room
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
Free Internet
Breakfast included
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Luxury
,
On the Beach
,
Spa
Room types
Non-Smoking Rooms, Suites
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
On the Beach
,
Spa
Room types
Non-Smoking Rooms, Suites
Number of rooms
72
Price range
$354 - $708 (Based on Average Rates for a Standard Room)
Location
Mexico > Jalisco > Puerto Vallarta
Hotel class
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Travelers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
On the Beach
,
Spa
Room types
Non-Smoking Rooms, Suites
Number of rooms
72
Price range
$354 - $708 (Based on Average Rates for a Standard Room)
Location
Mexico > Jalisco > Puerto Vallarta
Photos
Traveler (1,061)
Room & Suite (356)
Pool & Beach (242)
Dining (142)
Amenities (51)
Family and Play Areas (22)
Business Center & Event Rooms (10)
Nearby
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Nearby AttractionsSee all 638 attractions in Puerto Vallarta
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Questions & Answers
Ask a question
Relax557590
September 10, 2018|
AnswerShow all 16 answers
Response from Poipuman | Reviewed this property |
Yes I did see groups of Ladies loving the rooftop pool!
0
Votes
JDNYC60763
September 8, 2018|
AnswerShow all 5 answers
Response from echibnik | Reviewed this property |
Tips are included in what you pay if you are on the All-Inclusive, I would always add a few bucks on to a bill. If I sat at the pool all day, I would add $10 to the tab. I've been three times and usually spend about... More
1
Vote
Sungirlxxxx
September 3, 2018|
AnswerShow all 4 answers
Response from echibnik | Reviewed this property |
I do not agree with the above answer. They will ask you when you check in but you can easily say no and then not have to discuss again. My wife and I stayed at the hotel for the last three years and we went to the... More
1
Vote
Room Tips
"best views, amazing amenities"
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"Ocean view room, although I think all rooms pretty much had that stunning view over the lower resort and..."
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"There is no bad room!"
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"All the rooms are exceptional"
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