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Casa Cupula

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482 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Los Angeles, Chile
Reviewed July 12, 2015

Our room was badly decorated and didn't look like the rooms that were pictured online or rooms that we saw when we were there. We were under the restaurant and the noise each morning was extremely loud and went on for hours. Our room #102 had a broken valance that was hanging down and we saw roaches run across the...

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5Thank emm1010
optionsf, Owner at Casa Cupula, responded to this review

Sorry about your bad experience at Taste. We had a couple of Drag celebrities drop in with a big party that night and even more guests came than expected. So with summer staffing and a full house service was very poor. As we are in a jungle, our friendly cockroaches fly, and sometimes are places they shouldn't be despite fumigation....

Omaha, Nebraska
Reviewed July 11, 2015

Our fifth visit to Casa Cupula in three years became memorable for both all the wrong reasons as well as all of the right reasons. We have always thoroughly enjoyed our time at C.C., and continue to book stays at this small, boutique hotel, first on account of the unique and attractive physical design of the hotel, as well as...

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3Thank barbqbill
Reviewed July 8, 2015 via mobile

This is my second time here. Every time I come here i feel like my second home.the reception welcomes you Imediatly Edward boris Jesus are amazing The rooms are stunning the views are amazing. The taste restaurant is fabulous where the waiter David and jose take very good care of you. The spa is great too, Luis is very attentive.

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1Thank Rocco C
Reviewed June 30, 2015 via mobile

A wonderful experience. They are "up the hill" from downtown but it is a 10 minute walk down and a $3 cab fare back. The entire staff is very friendly. David in the Taste Bar was very helpful. I stayed for three nights during low season and still the service was phenomenal. I'm booking my return visit today.

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Thank PuertoCA
Redondo Beach, California
Reviewed June 30, 2015

Booked a room during season, but had to cancel. Deposit saved. Returned last week and had another great time. My 5th or 6th time at Casa Cupula and they never disappoint. Boris made the cancellation and rebook without any problems, Logan, always there to greet guests and offer assistance. Of course Juan, Jesus and Edwin were helpful as well. Got...

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2Thank Greg S
Atlanta, Georgia
Reviewed June 29, 2015

I have been an annual visitor to Casa Cupula for more than 12 years. Everything is amazing at Casa Cupula, from the staff, facility, and their willingness to make your stay memorable. If you are looking for a destination that will create an unforgettable experience, make your reservation today.

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Thank Alan T
Vancouver, Canada
Reviewed June 10, 2015

Great service from all the staff, from Logan (Manager) making sure reservation and pre-travel arrangements were in order, Jonas (Concierge) suggesting tours, restaurants and places to go, his knowledge of PV is excellent and the recommendations were superb. The guys at reception Jesus, Juan, Edwin, Alfredo (always helping even late at night). The staff at the restaurant Taste, great food...

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2Thank Jorge709
Atlanta, Georgia
Reviewed June 10, 2015

My partner and I recently spent our honeymoon in Puerto Vallarta and had the pleasure of staying at Casa Cupula. The property is located within a 10 minute walk to the active downtown below, but still far enough away to enjoy the "oasis" that is Casa Cupula. We had a newly renovated suite that had a large bedroom (one of...

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2Thank sriddick2
Puerto Vallarta, Jalisco, Mexico
Reviewed June 8, 2015

Everything is great about this place, first of all, the personalized service, even before arriving, which makes you feel that they really take care of their guests, and they do. After checking in i got a tour thru the building and all the facilities, the PUMP gym its a great spot, makes you feel like you want to train, and...

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1Thank Jonas B
Denver, Colorado
Reviewed June 1, 2015

Pros: * Great service, from everyone. If you want to be in a place where staff appreciate your business, this is it. * Big property and rooms-- worth getting a balcony, especially if you have to do "work" while on vacation. * Wifi is great! Cons: * Stairs and hills-- regardless of what room you're in, you'll need to walk...

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3Thank rb012b
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Taste Restaurant at Casa Cupula
Taste Restaurant at Casa Cupula
Cuisines: Mexican, International
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Casa Cupula is one of the most luxurious boutique hotel resorts in the world, welcoming gay men, lesbians, and friends of our community. We offer the services of a five-star mainstream resort in four boutique properties: Casa Cupula, luxurious Villa Sevilla (great for groups), Private Residences and Owner's Villa. Gourmet food compliments four pools, a gym and sophisticated modern design. Located in Amapas, walking distance to gay beach clubs, nightlife, restaurants and cafes. ... more   less 

Additional Information about Casa Cupula

Address: 129 Callejon de la Igualdad, Puerto Vallarta 48399, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $87 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Cupula 4*
Number of rooms: 20
Reservation Options:
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Also Known As:
Casa Cupula Puerto Vallarta
Casa Cupula Hotel Puerto Vallarta
Hotel Style:
#12 Luxury Hotel in Puerto Vallarta
#13 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Casa Cupula staff and other travelers.
5 questions
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Questions? Get answers from Casa Cupula staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floors seem to have better ocean views. Study the website carefully.”
 of 5 bubbles NYCTravelingMan2010, 1 week ago | Read review
“The Indulgent Penthouse Suite”
 of 5 bubbles inesg713, 1 week ago | Read review
“If all the suites are booked, try getting room 403!”
 of 5 bubbles ChadTL, 1 week ago | Read review
“if you choose to take a chance and stay here ask for a quiet room. The way the hotel is located in the little gorge creates sound issues.”
 of 5 bubbles rainbowtraveller58, 2 weeks ago | Read review
“Try the Oaxaca Suite for a stunning view.”
 of 5 bubbles SturmDrang, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question