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Casa Cupula LGBT Boutique Hotel

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Callejon de la Igualdad 129 Col Amapas, Puerto Vallarta 48399 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$299
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Free cancellation until 04/18/22
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Traveler (557)
360
Panoramas (47)
Room & Suite (633)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Casa Cupula LGBT Boutique Hotel
Updated 07/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 156 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice
Casa Cupula is one of the most luxurious boutique hotel resorts in the world, welcoming gay men, lesbians, and friends of our community. We offer the services of a five-star mainstream resort in three boutique properties: Casa Cupula, Private Residences and Owner's Villa. Gourmet food compliments three pools, a gym and sophisticated modern design. Located in Amapas, walking distance to gay beach clubs, nightlife, restaurants and cafes.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Parking
Wifi
Infinity pool
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Saltwater pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Poolside bar
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Oven
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Trendy
Languages Spoken
Spanish
727Reviews10Q+A100Room tips
Traveler rating
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Popular mentions
Chris S wrote a review Jan 10
St. Croix6 contributions1 helpful vote
+1
What a fantastic experience! Angel was wonderful to drive us all around to the various places we wanted to see and explore. The naked pool parties were a blast. We remained clothed but were never shamed for it. The service and hotel amenities were simply over the top! I cannot recommend this hotel more!
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Date of stay: January 2022Trip type: Traveled as a couple
Room Tip: The hotel was awesome but I do NOT recommend the company they have partnered with for COVID...
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Joey W wrote a review Mar 2021
Fresno, California3526 contributions107 helpful votes
Hotel's Favorite
Prior to our stay we learned of this hotel from attending one of the pool parties. Therefore our next visit we booked 4 nights. When we arrived we were immediately greeted and offered a cool towel and drink. During this process we also met the lovely owner. We were then given a very thorough tour of the property by the young man who checked us in. After the tour it was time to see our room. We booked the regular queen room but when we arrived we were blown away by the amazing room 141. Absolutely spectacular. You enter into a foyer with a large bathroom to the left. Double sinks and huge walk in shower that reminded me of a high end spa. Then into the main room and immediately noticed the view through the glass wall. Wow! Again blown away looking down the canyon with views of the ocean. Long patio with a small elevated seating area at one end. The bedroom/living room had a queen bed, built in couch along one side and another couch and coffee table at the foot of the bed. We felt like we had been upgraded but this was one of the regular queen rooms. Loved it. All of the staff were friendly and helpful. Great views of the entire town from the main pool and bar area. We ate breakfast a couple times at the on-site restaurant. Enjoyed sitting on the restaurant patio and looking at the greenery while dining. Also ordered lunch from the pool bar. Enjoyed all of our meals. Drinks are great and fair pricing. We were initially concerned that it was not in town but the location up in the canyon makes for great views and a nice break from the usual construction noises in town. Surprisingly not a long walk into town at all but we did chose to take Ubers back to the hotel since I’m not a fan of hiking uphill in the heat and humidity of Puerto Vallarta. I would most definitely recommend this boutique hotel and we are booking another 4 nights for April.
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Date of stay: November 2020
Location
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2 Helpful votes
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Response from Management Casa Cupula, Director General at Casa Cupula LGBT Boutique Hotel
Responded Apr 13, 2021
Thank you for share your experience with us. It is always a pleasure for us to make your experience here the best possible. We look forward to welcoming you back soon. Have a great evening. Greetings from Puerto Vallarta.
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AlexP wrote a review Jan 9
9 contributions8 helpful votes
Terrible NYE dinner! We were in PV for Xmas & New Year’s and overall had a wonderful time, as always. We wanted a few special things to do as it was my husband’s 50th birthday on 1 Jan. We saw the offer of a NYE “Banquet” at CC for $75 each. We were excited by the description and a chance to see this famous hotel, so bought tickets. The setting was lovely, albeit we were extremely disappointed not to be on the top level with the views, something we’d been looking forward to. The guy who greeted us at reception was lovely and super friendly and welcoming. Whilst a big effort had been made to create a special evening, and the singers were good and friendly, and the owner was friendly and welcoming, other aspects were flawed, awful in fact. The “host” of the evening wouldn’t look up from his phone. He was rude and completely disinterested and unhelpful. The waiting staff recruited for the evening were completely clueless and unable to tell us anything about the food or drinks (which had to be paid for separately). The food was buffet style, including the “carvery roast meats” (already carved), inadequate and cold. Half the desserts were missing and the chocolate mousse was bizarre, completely liquid like milk shake. The wine wasn’t cheap (no complimentary drink e.g. Prosecco) was offered, and so the evening cost a lot for something that was really substandard. We were told another NYE event would be happening by the upper pool area later and assumed we’d be invited, but then learned we’d have to pay! The lack of a welcome or any interest from the staff and host (apart from the first guy) when we first arrived was really shocking actually; so disappointing. We spent as much on this evening as we did at the beautiful Cafe des Artistes the next night, probably the best restaurant in PV, a place where the attentiveness and quality was second to none. It was an extremely disappointing and rather upsetting experience. We felt cheated and ripped-off.
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Date of stay: January 2022Trip type: Traveled as a couple
1 Helpful vote
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Lebonrobert wrote a review Dec 2021
Kansas City, Missouri17 contributions
+1
Now having stayed at Casa Cupula, I have a better understanding of why most guests love their experience and the few whom do not. The key is getting the room and location on the property which meets or exceeds your expectations. I wanted none of the party atmosphere and more tranquility. Casa Cupula offers both. I would rely on other reviews and the GM Boris Priego before you go. Boris helped me land at the Frida suite. All of my pictures are in or from the suite except the reception entrance. The suite is well appointed with a stunning view. With all of the windows and two sliding patio doors, I was able to enjoy fresh night air. The A/C when needed is more than adequate. The hillside location just out of the heart of the Zona Romantica provides a jungle like environment when dining at the Bistro for breakfast or lunch. Breakfast selections for a boutique property of only 19 rooms are impressive and delicious. The "Mexican Grand Slam" is pictured. The Pool Club for lunch was also tasty and provided a sea breeze to keep cool. The availability of three pools had a large influence on my stay. Two are quiet. I used the rooftop with the small plunge pool most frequently as I had it to myself every day. Staff always makes the difference. Antonio is an awesome Concierge. Angel drove me a couple times off the property and was seemingly always around when I needed a fresh pool towel from reception. Service in the Bistro was welcoming and if once you order something specific, it is remembered for the rest of your stay. I hope to return to Casa Cupula again in 2022.
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Date of stay: December 2021Trip type: Traveled solo
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uacbpa wrote a review Dec 2021
USA116 contributions49 helpful votes
+1
We visit Puerto Vallarta frequently, but this is the first time that we stay at Casa Cupula. We weren't completely sure of what to expect. We're glad we gave it a try. I want to start with a big thank you to the amazing staff that Casa Cupula has taking care of their facilities. Antonio, the Concierge cannot be more charming, accommodating, hospitable and friendly. He gave us a complete tour of the facility. The same goes for the rest of the staff, from the men maintaining and serving the Pool Club, Daniel and Luis, the gym staff, and super-friendly Mauricio at the Bistro. Their customer service was impeccable. The facilities are excellent. I was told that the hotel was at full capacity, and yet, the place did not feel full of people. There was space for people to just hang out without bothering other guests. The hotel has this nice calm atmosphere (though our room was away from the party pool). Our room, 303 has an amazing view from the balcony and easy access to the infinity pool, which my husband and I were able to use quite frequently. The room is completely well equipped with everything needed, and with plenty of space. We went to their Friday and Saturday parties by the other pool and had a great time. They have great facilities and service that make all guests feel welcome and comfortable. Love the body positive message that they convey, and that all staff, including the hosts quite personable. The area is also dog friendly (though seems like one of the dogs didn't get the memo about friendliness). The drinks are well-made (I have to make that remark since we have been to places that serve watered-down drinks; not the case with this place). The gym has all the necessary equipment for a good workout. They also provide massages. My husband got a foot massage from Daniel and I got a pedicure from Luis. They were both amazing and very personable. We had breakfast almost every day of our stay at the Bistro. We missed the drag brunch on Sunday. The service at the Bistro is excellent, and the quality and price of the food are great. Mauricio cannot be more personable and accommodating. The location of the hotel is an easy walk (in terms of distance) to downtown. It's also located in a way that gives breathtaking views of the ocean and the city (depending on where in the hotel you are). We recommend this place, but only if: (a) you re ok with walking steps. The hotel doesn't have an elevator to the rooms on high floors, so prepare yourself for a workout if you want to walk to/from downtown, (b) you are ok with paying extra everything. In the past we have stayed at all-inclusive hotels, so maybe because of that we found a little pricy having to pay for everything other than the room. Personally, I found Casa Cupula a much needed safe and welcoming space where we can be ourselves, have a great time, relax, have fun and forget the rat race at home while zipping a few margaritas. My husband and I felt treated like King and King. I will most certainly return to this piece of paradise.
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Date of stay: December 2021
Rooms
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Room Tip: If you like quietness, ask for rooms away from the party pool.
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PRICE RANGE
$173 - $482 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa cupula puerto vallarta, casa cupula hotel puerto vallarta
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
19
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Frequently Asked Questions about Casa Cupula LGBT Boutique Hotel
Which popular attractions are close to Casa Cupula LGBT Boutique Hotel?
Nearby attractions include Act2PV (0.3 miles), Cassandra Shaw Jewelry (0.2 miles), and The Palm Cabaret and Bar (0.2 miles).
What are some of the property amenities at Casa Cupula LGBT Boutique Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Casa Cupula LGBT Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Casa Cupula LGBT Boutique Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Casa Cupula LGBT Boutique Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Casa Cupula LGBT Boutique Hotel?
Conveniently located restaurants include Maria Baja, Azul Bistro, and Fredys Tucan.
Are there opportunities to exercise at Casa Cupula LGBT Boutique Hotel?
Yes, guests have access to a fitness center, an infinity pool, and a sauna during their stay.
Does Casa Cupula LGBT Boutique Hotel have airport transportation?
Yes, Casa Cupula LGBT Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casa Cupula LGBT Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Casa Cupula LGBT Boutique Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Casa Cupula LGBT Boutique Hotel?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (3.8 miles).