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Puerto Vallarta

Casa Cupula

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Callejon de la Igualdad 129 Col Amapas, Puerto Vallarta 48399 Mexico
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Traveler (486)
360
Panoramas (47)
Room & Suite (601)
Certificate of Excellence

About

#3 of 137 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Certificate of Excellence
Casa Cupula is one of the most luxurious boutique hotel resorts in the world, welcoming gay men, lesbians, and friends of our community. We offer the services of a five-star mainstream resort in three boutique properties: Casa Cupula, Private Residences and Owner's Villa. Gourmet food compliments three pools, a gym and sophisticated modern design. Located in Amapas, walking distance to gay beach clubs, nightlife, restaurants and cafes.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Spa
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Infinity pool
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Poolside bar
Couples massage
Foot massage
Massage
Rooftop terrace
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Good to know
HOTEL CLASS
4 stars
HOTEL STYLE
Residential Neighborhood, Trendy
NUMBER OF ROOMS
19
Hotel links
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669Reviews8Q+A100Room tips
Traveler rating
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Popular mentions
I stayed here with friends for a week, lovely hotel, nice rooms, friendly staff. It’s slightly up a hill so if you have accessibly issues it might not be one for you. 5 mins in a taxi or 15 mins walk into old town (Romantic Zone). I would stay again.
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Response from Don P, Gerente at Casa Cupula
Responded 3 days ago
Thanks 24ht for taking a few minutes of your time to write this amazing review! We are happy to know that you have such a great time in the hotel and also with the staff, we always try to make you feel like home! We hope to welcome you back soon! Sincerely Gustavo Silva Operations Manager
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We stayed in room 242, in the orange pool building, right next to the clothing-optional pool. We had a large deck with ocean view. The pool closes at 7 so absolutely no noise to worry about. The bartenders at the pool, David and Andrés, were really nice and worked hard to keep everyone happy. Very easy to make new friends at the pool and hot tub. At the pool, we had grilled shrimp sandwiches that were yummy. Quick walk up and down to the beach, but the hill may be too steep for some people. I thought it was nice to get some exercise after dinner! Walked through the gym, but never got around to using it.
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Response from Don P, Gerente at Casa Cupula
Responded 3 days ago
Thanks TravelerPhiladelphia For taking a few minutes of your time to make that amazing review We are so happy that you loved the view and also the great time at the pool! We are hoping yo welcome you back soon! Sincerely Gustavo Silva Operations Manager
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Comfortable hotel, with multiple pools. The staff were very friendly and helpful. My room was large, and included a small outdoor seating area. The bed was very comfortable. The bathroom was gigantic. The hotel is a five minute walk to the beach. Would definitely stay here again.
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Response from Don P, Gerente at Casa Cupula
Responded 3 days ago
Thanks MPÑSKevin For take a few minutes to write that amazing Review We're so glad that you have an amazing time with us! We are looking for hosting you again and have a great time!! Sincerely Gustavo Silva Operations Manager
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Room - superb, view magnificent, clothing optional pool/pool bar service- very nice, spa- 60 minute relax massage - top notch- all in all- wonderful backdrop of privacy from the congestion/frenzy of Zona romantica- will definitely return
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Response from Don P, Gerente at Casa Cupula
Responded 3 days ago
Thanks 612PaulH612 For take the time for that amaizing review! We are so glad that you loved the room and or services! We're looking forward to hosting you back! Gustavo Silva Operations Manager Casa Cupula
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I’m at 3.5 stars. Here's the deal... I stayed at Casa Cupula in 2016 and had a GREAT stay. The room was IMMACULATE. The hotel was great and felt more upscale/classier. The food was good and so was the restaurant service. That said, this recent stay was a totally different story. Here's the big summary: PROS: The employees are extremely pleasant. They are knowledgeable and helpful. Also, I do like the location, which is up the hill but away from central Romantic Zone. I love to go out at night but love to relax at the hotel too. CONS: First off, the room, which was located in the orange pool club building. It was outdated. The rugs beside the beds were basically big bathmats (no exaggeration). The room is in dire need of fresh paint, new curtains and décor. The curtain rods were rusted. The mattress needs to be changed as it was not comfortable and was probably old. Certainly, it was not a high-quality mattress. The overall décor was amateur, dark and dated. The bathroom was also outdated. Water from the shower would go under the walk-in door every time you shower. Hence, water everywhere every time you shower. What use to feel like a classy, upscale, boutique hotel now feels a little bit like a standard cruisy gay hotel. The hotel had parties (Bearadise) thrown at the pool club for 3 days from 1-9pm, which included “patio play areas”. Call me prude, I’m cool with that. However, it gave Casa Cupula more of a cheap hotel vibe than an upscale LGBT-friendly hotel. The restaurant food/service was not very good. I had a hard time communicating with the only waiter, who messed up an easy omelet order (omelet con queso y tomato) and completely forgot another item ordered. Service was also slow, even when I was the only person in the restaurant. The Sunday buffet is very poorly executed (warmers that didn’t keep food warm, aged/poor tasting food, etc.). You are much better off going to town for your meals. Overall, I feel like this place has turned into a typical cruisy gay hotel, and has moved away from a clean, modern, boutique hotel. Unfortunately, I doubt I’ll stay here again when there are so many other great places in PV. The prices do not justify what was once a high-quality, quaint hotel. Perhaps they have rested too much on their past reviews. Either way, it was disappointing.
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Response from Don P, General Manager at Casa Cupula
Responded 3 weeks ago
Hola Blokey, The room you bookoed for this stayed was room 243, is important to mention that this room is located in our Villa section (orange building), this area was recently renovated, but comments are always welcome, we have a plan as soon as the occupancy get low and allow us to do it, we will definitely add new decorations and renovations in this room. Every year we do a quality report where we verify the rooms with the lowest scores and those rooms become part of our priority in renovations, definitely, this room is number one on the list and we will be working as soon as possible, so the new travelers can enjoy our constant renovations. As part of growing as Hotel Boutique and innovate new experiences to our guest, we Partnership with a local popular restaurant in town wich is Bistro Teresa, now they are responsible for our food and beverages Bearadise was also another outside provider as one of the most successful events for Bear Week, as all new things sometimes these new changes will be love for some guests and not for others. I really appreciate your comments in your review, It definitely will help us to analyze this information and take actions right away, We look forward to having the change to welcome back in Casa Cupula and allow us to work harder to make your stay memorable. Sincerely Gustavo Silva Operations Manager
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PRICE RANGE
$172 - $577 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa cupula puerto vallarta, casa cupula hotel puerto vallarta
LOCATION
MexicoJaliscoPuerto Vallarta
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Frequently Asked Questions about Casa Cupula
Which popular attractions are close to Casa Cupula?
Nearby attractions include Lucy's CuCu Cabana (0.2 miles), Act II Entertainment (0.3 miles), and Cassandra Shaw Jewelry (0.2 miles).
What are some of the property amenities at Casa Cupula?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Casa Cupula?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Casa Cupula?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Casa Cupula?
Yes, free parking is available to guests.
What are some restaurants close to Casa Cupula?
Conveniently located restaurants include Maria Baja, Azul Bistro, and Salud Super Food.
Are there opportunities to exercise at Casa Cupula?
Yes, guests have access to a pool and a fitness center during their stay.
Does Casa Cupula have an airport shuttle?
Yes, Casa Cupula offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casa Cupula?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Casa Cupula?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Casa Cupula?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (3.8 miles).