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Casa Cupula

Callejon de la Igualdad 129 Col Amapas, Puerto Vallarta 48399 Mexico
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Certificate of Excellence

About

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Certificate of Excellence
Casa Cupula is one of the most luxurious boutique hotel resorts in the world, welcoming gay men, lesbians, and friends of our community. We offer the services of a five-star mainstream resort in three boutique properties: Casa Cupula, Private Residences and Owner's Villa. Gourmet food compliments three pools, a gym and sophisticated modern design. Located in Amapas, walking distance to gay beach clubs, nightlife, restaurants and cafes.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Spa
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Infinity pool
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Poolside bar
Rooftop terrace
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Private balcony
Microwave
Flatscreen TV
Room service
Minibar
Refrigerator
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Popular mentions
My fiancé and I are both in our early 30s and just returned from a stay at Casa Cupula. We didn't really know what to expect staying at a boutique hotel catering towards the LGBTQ community, but we left knowing that we will never stay anywhere else when we come back to visit Puerto Vallarta. Room: We booked the king deluxe room - it was beautiful, spacious, and immaculate. The outdoor patio spanned the length of the room with great views of the ocean. Service: Outstanding! We were blown away when the entire staff knew our names after only one day. When we arrived we were given a tour of the property by Antonio that finished up at the pool club where we were served a welcome margarita. The great service didn't stop there. The staff went above and beyond to make sure we were completely satisfied the entire time. You want to eat by the pool? Done, just let them know where to bring the food. You want to drink a margarita at breakfast? Done. You want someone to pick a place for dinner and make reservations for you? Done. It was pretty unreal. Pool Club: Amazing! Some guests take full advantage of the clothing optional pool, some don't. Everyone was always super respectful and we ended up spending most of our trip down at the pool club. On the Saturday that we were there, Casa Cupula hosted a pool party which was surprisingly well attended. The vibe was awesome and the staff did a great job interacting and keeping the crowd entertained. The drinks are delicious and affordable. Spa Treatments: Best part! Usually we pass on the hotel spa treatments because they are a bit pricey, but Casa Cupula offered many affordable services. We got a couple's massage, a mud treatment and a facial on one of the mornings. The two masseurs came right to our room and set up shop. There's something awesome about waking up and moving directly from the bed to a massage table with your partner and two handsome masseurs. Location: We walked to Mantamar one morning and it took us less than 10 minutes. We Ubered from that point on... the Ubers are cheap and the hill is a little steep after a day of drinking.
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Hotel's Favorite
We arrived at the airport at around 1:30PM. We were at the resort by 3:00PM. Avoid the taxis at the airport and UBER it if you can. However if you go ahead and take a Taxi it will run you $12 US dollars or 244 pesos. Once you arrive at the resort you will be shown the property and all the amenities. It is a beautiful resort and all units are different form each other. We got room 403. Fantastic. Beautiful view on top of the resort and a infinity pool right next to us. The service by the staff is impeccable. Knowledgeable staff members and check in was informative and fairly quick. Slow season but we still were able to mingle with some guests. The design of the resort is interesting to say the least and there is no elevator however that was of no inconvenience to us. Restaurant on site was beautiful and meals were delicious. Two pools were available and one is clothing optional and had a nice bar. UBER from the resort to the bars. Cheap and you save a 20 minute walk...can get old after a while. The only tiny problem was the WiFi in our room. It worked everywhere in the resort except our room. I had to go to the patio to get signal. Not a biggie. Just used it in the morning to check emails and voicemails. For some reason inside the room we had a weak signal. All I can say is that I'm really happy that a gorgeous resort like this one caters exclusively for the LGBT community.
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Response from Don P, Gerente at Casa Cupula
Responded Nov 7, 2018
Dear Costumer, Thank you for staying with us on your vacation in Puerto Vallarta, and for taking the time to share a lovely review on our behalf. We are very happy to hear that you were pleased with the staff and our service, and also for sharing all the recomendations to future guest. We look forward to hosting you soon! Gustavo Silva Operation Manager Casa Cupula
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My first time vacationing in Puerto Vallarta and I have had the good fortune to be staying at Casa Cupola. I am here right now and this place is FIVE STAR PLUS! The staff is above and beyond amazing and everything from the stunning rooms/views/friendly clientele makes this truly one of the worlds most relaxing gay Mecca’s. The food/drink and personalized service is OUTSTANDING - and the gardens that surround you are captivating. This will be my new go to for gay friendly relaxation/luxury. Do yourself a big favor and book at this boutique hotel where you will truly be treated like family, in the most sincere way! ⭐️⭐️⭐️⭐️⭐️+
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+1
For those who don’t like to read all you need to know is that you will be helped by a team of top notch employees who make you feel like a king. The location is in walking distance from city with food and bars. For those of you who like to read and know details please continue... This is my first time in Puerto Vallarta. I couple of months ago I contact the hotel to upgrade and was helped by Antonio. He was able to send me images of the upgrade and an email with the additional fees. Since I wasn’t sure about the transportation I asked Antonio if I could to be picked up. He made the arraignment for a fee, I was able to get pick up and drop off at the airport. This was nice because the hotel is an uphill and Cars slide when it rains a little (FYI if you are driving). Plus everything was in walking distance or a cheap Uber ride away. Jose checked me in and provided me with a tour of the hotel. I was allowed to hangout in the area while my room was cleaned. I was later approached by Eduardo the most kind and honest Chief Concierge. He apologized and informed me that the room I was suppose to have had a leak due to the rains and they hoped it was a quick fix, it wasn’t. They offered me the Oaxaca Suite which has an amazing view of the city and the entire hotel (you should look into the Oaxaca suite). Given that it was a downgrade from the the penthouse suite (I was allowed to see it in person and I wanted to cry when I couldn’t get it), but larger than my original booking they didn’t charge me for the upgrade (I understood this was out of the staffs hands and when Mother Nature want to hit she does and you need to roll with the punches). Again, they recognized the issue, and also took into consideration that I was being an understanding customer. Boris was the general receptionist who came in on her day off to try and solve the problem. This is clearly a team who work together to accommodate the customers and constantly asked if I needed anything. Felix is the Marketing Master and event planner. He is a great host who lifts up the energy at pool party. His personality and skills as an amazing host made the entire event worth attending. They have a restaurant in the hotel called “Taste” Mauricio was my server and he was always on top on making sure he answered all my questions and the food was tasty. Cesar was the chef that took care of all my appetites and he really has a strong team in the kitchen because there wasn’t one plate that I was happy to eat. I decided I wanted to spoil myself so I received an massage from Daniel (aka Danny). This gentleman had very strong but soft hands. A service that was so great I was tempted to request a second massage before I left. The reason I felt strongly about mentioning all these amazing staff members is because they make the experience at the hotel so welcoming that I can’t wait to come back. Without people who are so kind, caring, attentive, and knowledgeable a top notch hotel feel like a 1 star motel. Casa Cupula is more that just a hotel it feels like a second home.
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First off, I'm writing this review as a straight couple that visited this hotel only because I couldn't find many reviews prior to my stay. From the moment I landed at PVR Airport, after getting thru my 2hr wait thru Customs, you are hounded by timeshare people and taxi services aka "sharks". They will say the most clever things to try and get your attention, pay no mind and just walk straight-thru till your outside. I followed the reviews and used Uber to get to Casa Cupula which is only a 30min drive and $6USD. When you walk outside, you'll see a Corona Bar, directly opposite of that is a bridge that walks over the highway, you'll have to walk over this bridge to meet your Uber driver. As soon as we got to Casa Cupula we are greeted by the staff. The staff here are amazing, the hospitality here goes above and beyond. I was charged $250USD safety deposit that can also be used during your stay to be charged to your room for the restaurant or bar, which I thought was convenient. Of course, you'll get back what you don't use. We were given a tour of the hotel, as this is being done our luggage is being taken to our room. Pump Gym - although I didn't workout at all on my trip, as an avid Crossfitter, I saw many equipment I could use to accommodate my style of workouts if needed be, otherwise, there's crossfit gyms in town that I had seen. Taste - ate here twice. Once for their Sunday Brunch Buffet, $17USD, which was amazing. Everything from prime rib, to ceviche, to eggs benedict and chilaquiles. But an additional price you can get unlimited mimosas or bloody marys. And the other time was a stand-alone lunch which was equally as good, i enjoyed their tacos de pescado. The hotel has 3 pools. -1 of them is right outside the gym. -1 is an infinite pool on the roof with the most amazing view of the city and sunsets, also where I spent most my time. -And the last is the clothing-optional pool, with a fully-functional bar that unfortunately closes at 7pm. The bartender, whose name I forgot, made the best Paloma's and is very welcoming. My girlfriend and I were unaware that women were not allowed at this pool/bar due to the clothing-optional rule, however, were not kicked out and thank the bartender for this. We stayed in room 242. It was a nice small room, beautiful bathroom, mini fridge, closet safe, Apple TV equipped with Netflix and Youtube and a soundbar if you wanna bump some music in your room. Also a nice view from the balcony which had a couch and table if you wanted to chill outside, this balcony also combined some the other rooms. The balcony was located right outside the clothing-optional pool, however, the pool is very well-hidden and almost impossible to see the guest unless you're looking very hard. There were a few cockroaches I had to kill in the bathroom along my stay, I never alerted the hotel staff as it didn't bother me to just kill them myself, however I'm sure if I did the hotel staff would of been more than accommodating. Also, I was aware that I went during the most humid and rainiest months out of the year and this type of weather tends to bring out the bugs. Also, I did take for granted how steep this driveway is when reading reviews. Believe me, its very steep, and its very rocky, and if its nightfall then its also very dark because its covered by trees. Uber drivers had trouble driving up it at times. Although, I never walked this driveway or even to town, everyday I took an Uber to town, it was only $2USD. For the most part, this hotel is beautiful. Views are amazing. Staff are incredibly awesome and friendly. I was their during the low-season and almost saw no other guest so it felt like it was just my girlfriend and I most of the time, however it seemed like the other guest kept to themselves. Overall, if you're thinking of staying here, I highly recommend it.
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PRICE RANGE
$106 - $433 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa cupula puerto vallarta, casa cupula hotel puerto vallarta
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
19
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