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Costa Sur Resort & Spa

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Costa Sur Resort & Spa
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1,244 Reviews from our TripAdvisor Community

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Showing 819: English reviews
Hillsboro, Oregon
Reviewed February 2, 2015

Spent about a week at the Costa and thought it was decent. Breakfast buffet was excellent, rest of food was pretty good and priced ok considering you are seated with an awesome view of the beautiful bay all around. One of he highlights of this place is the 'lagoon' where you can go out and swim in the ocean with...

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2Thank Matthewwarren51907
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for having taken the time to comment about your recent stay at our Costa Sur. We are glad to know we were able to satisfy some of your expectations and we want to assure you we have taken note of your observations in order to take the corrective actions needed. Specifically regarding the wifi...

Kamloops, Canada
Reviewed January 31, 2015

The Costa Sur Resort & Spa is an older hotel with rooms that are not deluxe but clean and the kitchenette is reasonably equipped. The pool deck is quite small as are the two pools, one of which was cold but the other was warm. The beach is small and non-existent at high tide. One cannot walk anywhere, neither on...

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4Thank Eddi S
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for having taken the time to comment about your recent stay at our Costa Sur. Your observations are very important to us, as they allow us to be aware of what and where to improve. We take them very seriously and will be working on the issues, such as the gym, a renovation already...

Las Vegas, Nevada
Reviewed January 31, 2015

This hotel is in a fabulous area of Banderas Bay and the staff did their best to provide a very nice vacation experience. Activities, varied food selection and good entertainment establish the resort atmosphere. The food was very good, but watch out for the buffet food. It is standing out for extended periods of time and the hot food was...

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2Thank shareholder47
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment on your recent stay at our Costa Sur. We are glad to know we were able to satisfy some of your expectations (staff wise) and I can assure you we have taken note of your suggestions regarding the preventive steps we may need to take in our common...

Mexico City, Mexico
Reviewed January 29, 2015

This hotel is located about 40 minutes from the airport and 10 to downtown, it has an excellent view, no matter which floor I stayed at 5 th and the view was same beautiful. The standard room have a mini kitchen, fridge, dinnerware set, cups, glasses, coffee maker, etc. The first day you receive as courtesy coffee, sugar and cream,...

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1Thank geraldyn m
GerryNayarit, Director General at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and that you had a very nice vacation experience. We sincerely hope you will give us the opportunity of hosting you again in the future at your...

Denver, Colorado
Reviewed January 29, 2015

We became aware of Costa Sur via a TravelZoo email offering. We'd not been to Puerto Vallarta before and really knew very little about it or this hotel. I did "due diligence" in researching the property via both TripAdvisor reviews and other sources. And decided the price was too good not to give it a try. (We have a week...

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6Thank wayne w
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur and reviewing Puerto Vallarta from your arrival. We are glad to know we were able to satisfy most of your expectations and that you had a nice vacation experience, overall. Hopefully this experience will have you return to Vallarta one...

Minneapolis, MN
Reviewed January 24, 2015

We stayed at Costa Sur for the first time, though have been coming to PV annually for over 15 years - feels like our second home! The Costa Sur is an old hotel and is showing it - yet, we really have no complaints. Room was big, clean, excellent daily maid service - and if you desire to be directly...

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8Thank minnehaha9
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and were able to provide a successful vacation experience. We have been working on the wifi issue (our buildings are made of hard concrete) and we hopefully...

Chapala, Mexico
Reviewed January 21, 2015

The location is quite far from downtown. Wherever you need to go, transportation is required. Our room was nice, clean and comfortable. It is not a big hotel with many swimming pools or restaurants. We did not spend much time by the pool, because when the tide is out, there's a nice breakwater to swim in. Also, the sea water...

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7Thank budgetholidaygoer
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for having taken the time to comment about your stay at our Costa Sur. We are glad to know some of our services satisfied your expectations and delivered a nice vacation experience. We thank you again and hope we will have the opportunity of hosting you in a future. Regards.

Phoenix, Arizona
Reviewed January 16, 2015

Just back from a 4 night stay -- loved Costa Sur--starting from the transport from the airport, to the helpful, always pleasant and very good natured staff----oh, and did I mention the view from the room? Fantastic! Narrow balcony but plenty of room for chairs. Yes, simpler accommodations, but very comfortable and clean. I'll definitely go back.

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6Thank liquidgold386
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for having taken the time to comment about your recent stay at our Costa Sur. It is pleasure for us to know that we were able to satisfy your expectations and that we provided a successful vacation experience. We hope to have the opportunity of hosting you again in a future at your "home...

Washington
Reviewed January 16, 2015

This little gem is just a short bus ride from downtown Puerto Vallarta, bus stops in front. Every room is beachfront. Studio's include a small kitchen with fridge and 2 burner cooktop. Bathrooms are large, beds are kingsize and comfy. Fun activities by an awesome group, Jose, Arturo and Veronica. The servers are all top notch and hospitable, Flavio, Kiki,...

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10Thank TomKatC
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for taking the time to comment about your recent stay at our Costa Sur. it is a pleasure to know we exceeded your expectations and that you had a wonderful vacation experience. Our staff is a large part of our success and we are very proud to see they demonstrated it by giving you...

Midland, Texas
Reviewed January 14, 2015

Nice hotel great employees, Christmas was a great time to go, lots of celebrations going on at the hotel and downtown. Met some wonderful people at Christmas Mas at Our Lady Of Guadalupe church, it was a beautiful service plus a gorgeous little church. Walked down the beach front city area, lots of cute shops and restaurants. The gelato was...

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5Thank LindaB6
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Linda thank you very much for having taken the time to comment about your recent stay at our Costa Sur. It is a pleasure to know we were able to satisfy your expectations and thet we provided a successful vacation experience. We are proud od our staff as they are a large part of our success and we will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more   less 

Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $86 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa
Playa Del Sol Costa Sur
Hotel Style:
#15 Business Hotel in Puerto Vallarta
#21 Spa Hotel in Puerto Vallarta
#28 On the Beach Hotel in Puerto Vallarta
#32 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Costa Sur Resort & Spa staff and other travelers.
83 questions
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Questions? Get answers from Costa Sur Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want to sit by the pool under an umbrella come early because the covered spots are very limited”
 of 5 bubbles EROhio, 4 days ago | Read review
“Stayed in 1 bedroom on 6th floor which is the "ground" floor near the entrance so noise from coming and going at night and early morning. ”
 of 5 bubbles LibraryMs, 5 days ago | Read review
“Talk to Veronica or Fernando they are the best!!!!”
 of 5 bubbles sutherland1030, 6 days ago | Read review
“Suggest a one or two bedroom for the large balconies. Try to get on the 5th floor or lower to avoid the road noise which is on floors 6 and above. All rooms have an ocean view!”
 of 5 bubbles KCislandgirl, 1 week ago | Read review
“All rooms are oceanfront!”
 of 5 bubbles susancg2017, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question