Costa Sur Resort & Spa (Puerto Vallarta, Mexico) - 2016 Hotel Reviews

Highlights

Free High Speed Internet ( WiFi )
Restaurant
Pool
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Room Service
Bar/Lounge
Spa
Free Breakfast

About the property

Beachfront
Wheelchair access

Things to do

Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa

Room types

Kitchenette
Suites
Non-Smoking Rooms
Family Rooms

In your room

Air Conditioning

Internet

Free Internet
Free High Speed Internet ( WiFi )

Services

Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Free Breakfast
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff

Official Description (provided by the hotel)

Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more

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Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico

Location: Mexico > Jalisco > Puerto Vallarta

Price Range: $76 - $216 (Based on Average Rates for a Standard Room)

Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*

Number of rooms: 202

Reservation Options:: TripAdvisor is proud to partner with Expedia, Booking.com, Vacatia, Orbitz, Cancelon, Hotels.com, Odigeo, Priceline, Jetsetter and Hotwire so you can book your Costa Sur Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Costa Sur Hotel Puerto Vallarta; Costa Sur Resort And Spa; Playa Del Sol Costa Sur

Hotel Style:

#15 Business Hotel in Puerto Vallarta

#21 Spa Hotel in Puerto Vallarta

#30 On the Beach Hotel in Puerto Vallarta

#32 Family Hotel in Puerto Vallarta

#34 Romantic Hotel in Puerto Vallarta

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Joyce K

Terre Haute, Indiana

Level

Contributor

25 reviews

6 helpful votes

“Off the Beaten Path”

Reviewed yesterday NEW

Far from town, stores and tourist sites. Lobby entrance from main road is on the 6th floor. Built against a mountain that towers over the hotel, road noise bounced off the granite and was very audible in the room. Clean rooms, comfortable bed and ocean views. Staff very friendly however we had no response to fix the broken balcony sliding... More

Helpful?

Thank Joyce K

amycR7755AO

Denver

1 review

“Great Stay!”

We needed to book a spacebanked week on my mom's time share, and we found a week available in Puerta Vallarta. We thought Costa Sur was comfortable and clean, the room was very nice and we enjoyed the adults-only pool and the beach. We asked numerous questions of the concierge ladies and they were super helpful every time. Only suggestions/complaints:... More

Review collected in partnership with this hotel

Thank amycR7755AO

dralg

smithtown, NY

6 reviews

7 helpful votes

“my plan in paradise”

Reviewed 1 week ago

Costa Sur is a warm and wonderful hotel in which to spend a vacation. The staff is amazing! I cannot imagine getting better service anywhere, and always with a smile I have been coming here twice a year for 10 years, and every time I think it can't get better, it still gets even better! This is an older hotel,... More

Thank dralg

dralg has 1 more review of Costa Sur Resort & Spa

“my favorite vacation resort”

Reviewed September 29, 2012

Dear Guest thank you very much for your nice review regarding your recent stay at our Costa Sur. We are very glad we have been able to remain one of your favorites and that you think we still do it better every time you come down. Our staff can be the soul of the vacation experience and we are proud... More

Anita A

South San Francisco, California

33 reviews

3 hotel reviews

19 helpful votes

“Hotel and Timeshare”

Reviewed 2 weeks ago

As an annual timeshare owner of two weeks, I look forward to returning here most years. This year, 2016, there had been quite a few improvements to the public areas, yet there remained the same charm and comfort, as the years before. I.E., the same two pools, but new lounging furniture. The same room decor, but, last year we had... More

Thank Anita A

Dear Antia thank you for taking the time to let us know about your past stay at our Costa Sur. We are very glad to count on you to come back every year, as well as for noting the changes that have been implemented in the various areas. We are constantly looking for upgrades, working on preventive maintenance and making... More

Carrie P

Bridge City

“Decent Room - Amazing food”

The rooms are very dated and we had our water shut off without notice in the shower 1 morning. Also the housekeeping crew took our pillows after servicing the room and we had to phone the front desk to get them back. Other than that, the views are amazing! We had rain storms every night and it was so nice... More

Thank Carrie P

Dear Carrie thank you for taking the time to comment on your recent stay at our Costa Sur. We are glad we were able to provide a nice stay, mainly through our food and beverage department and we will make sure to let them know to keep up the good job, making sure we speed the service up. We have... More

BobE6

Denver, Colorado

Amex Traveler

97 reviews

10 hotel reviews

“Good older property”

Reviewed 3 weeks ago

This is a older resort but maintained quite well but not updated. It is a small resort just South of town but with excellent bus service. It has basically one restaurant with good food. It has an excellent friendly staff. There is a small beach in a protected lagoon which we did not use. There are 2 pools one adults... More

Thank BobE6

Dear Bob thank you very much for letting us know about your recent stay at our Costa Sur. We are very glad to have been able to deliver this very enjoyable vacation experience, as well as for confirming our staff is an important part of this experience, through their friendliness and service. We will make sure to let them know... More

Stephanie C

San Jose, California

“Family vacation at Costa Sur Resort and Spa”

Reviewed 4 weeks ago via mobile

We went on a family vacation to the Costa Sur Resort and Spa and really enjoyed our stay there. It is a beautiful location, directly on the beach and the staff is very friendly and helpful. The food at the restaurant is delicious and the service outstanding, we very much enjoyed our breakfasts, lunches and dinners. We loved the lagoon... More

Thank Stephanie C

Dear Stephanie thank you very much for taking the time to let us know about your recent stay at our Costa Sur. We are very glad we were able to satisfy your expectations, as well as for having provided a successful family vacation. You are correct about the future plans for the resort and we will be working very hard... More

Dana M

Nashville, Tennessee

30 reviews

8 hotel reviews

12 helpful votes

“Horrible Service, subpar food and just a lackluster experience overall”

Reviewed 4 weeks ago

Where to start...upon arrival the hotel looked quite dilapidated, vastly different from the I saw photos online,they definitely worked their best angles. What they don't tell you is that the "beach" is actually a small area surrounded by rocks and not suitable for a large party to hang out on, but I will go more into that later. Let's kick... More

Thank Dana M

Dear Dana thank you for taking the time to let us know about youir recent stay with us. Your comments are very important to us and all your observations have been noted in order to work on each and everyone of them, making sure we deliver the level of quality and service we would have liked for you to enjoy... More

Steve G

Cedar Park

1 helpful vote

“OK hotel but not sure I'd call it a "Resort"”

Overall my stay was not horrible but I probably won't return. I loved PV but not the hotel. The food was pretty good. Most of the staff was very nice but I did have a bartender complain to me that he wasn't getting enough tips at 11am on a Friday when i asked how he was doing. I was a... More

1 Thank Steve G

Dear Steve thank you very much for taking the time to comment on your recent stay with us. Your observations are very important to us as they allow for corrective actions to be taken and issues be resolved. Be assured we will work on them in order to avoid their happening again. Our apologies for the mishappenings and we hope... More

amgm5517

Frisco, Texas

4 reviews

“Having great time”

This place was amazing with good food, nice ambiance, feel like home - well organized romantic diner and room decoration for my wife birthday, I will come back this place deserved in special te quality of food

Thank amgm5517

Dear Guest thank you very much for taking the time to comment on your recnet stay at our Costa Sur. We are very glad we were able to satisfy your expectations as well as for having delivered a great vacation experience. Once again thank you and we hope to see you back soon at your "home away from home". Cordially. More

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Costa Sur Resort & Spa Hotel, Puerto Vallarta

Costa Sur Resort & Spa

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