Eje Vial Carretera Costera a Barra de Navidad 5, Puerto Vallarta 48390 Mexico
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 05/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Costa Sur Resort & Spa
Updated 05/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#20 of 159 in Puerto Vallarta
Location
4.2
Cleanliness
4.3
Service
4.4
Value
4.1
Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation!
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Hiking
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Snorkeling
Water sport equipment rentals
Aerobics
Bowling offsite
Entertainment staff
Evening entertainment
Table tennis
Walking tours
Board games / puzzles
Highchairs available
Car hire
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Great View
Languages Spoken
English, Spanish
Location
Full view
Contact
Eje Vial Carretera Costera a Barra de Navidad 5, Puerto Vallarta 48390 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $34/day
2523Reviews146Q+A100Room tips
Reviews
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Most Recent
First time at Costa Sur Spa and Resort and experience with service was exceptional. They have a medium size pool, older and newer tower available. I guess we stayed at the older tower which needs renovations. Would definitely recommend they upgrade as you could hear all the noise from bedroom and bugs get inside room because you cannot fully close windows. Okimy is an awesome guy down at the pool area. Shout out to him! We needed anything he made it happen for us. Very nice guy who recommended us places to go to! He brings out all the games like bingo, guessing games, etc. Definitely ask for him at the pool/bar area !!!
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Gelsey Fadul, Ventas at Costa Sur Resort & Spa
Responded 2 days ago
Dear Nancy, Thank you so much for sharing your comments. We hope this is the 1st of many more visits to come. Stay well.
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Hotel's Favorite
We love Costa Sur. Every time we visit it’s been wonderful. The new bartender, Jefte, is very friendly and makes great drinks. The snorkeling right in front of the hotel is the best in the bay! The lagoon shelters the waves and attracts scores of different species of fish.
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Date of stay: June 2022Trip type: Traveled
Room Tip: The bus stop to town or south to Mismaloyla or Boca is right in front of the hotel. $0.50 per...
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1 Helpful vote
Helpful
Response from Gelsey Fadul, Ventas at Costa Sur Resort & Spa
Responded 2 weeks ago
Thank you so much for always visiting us. See you next time for sure!
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There were a few things that stopped me from giving a 5 star review but for the most part our stay was great! We stayed in room 715. Which had an amazing view of the ocean. All of the staff was very friendly and polite. Especially housekeeping. Our housekeeper Martha was absolutely on top of everything and anything that we needed from fixing up the room before our arrival to having it spotless every single day of our stay. Fresh towels are a must for me and she delivered. The pool area is very nice and family friendly. Although the beach did not have much sand to play in it was still nice to have that little bit of private safe ocean for my boys to swim in. I would definitely recommend staying here and if you do I suggest you request Martha as your housekeeper. 😊
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Gelsey Fadul, Ventas at Costa Sur Resort & Spa
Responded 2 days ago
Dear Araceli, Thank you for your comments. We wish you would have shared with us what the areas of opportunity you felt we had to improve and reach that 5 star review. We trully hope we get to welcome you back to Costa Sur in the future.
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We have only been here two days, but I could not wait to the end of the week to share how much we enjoy this resort. By way of introduction, we have been doing the "timeshare journey" for 36 years. We are expats and have been living in Mexico for 8 years. This a fourth visit to Puerto Vallarta...our favorite resort in Mexico. We are traveling from Cuernavaca, south of Mexico City. We are using an extra vacation week through Interval International. June is off-season and we are in the "rainy season" (June through September), so we get to enjoy the cloudscapes and watching afternoon rainstorms from our tenth floor view overlooking the bay. All rooms have ocean views, here. That feature really sealed the deal. For us, there is no need to go into town (five minute taxi or Uber ride). We visited downtown on our first visit to Puerto Vallarta and will do so, again on a future trip when we will be staying downtown. I recall reading previous reviews where folks said the "food is great." Well, it is far beyond great. "Exquisite" is closer to the mark. We did the "special dinner" last night, entertained by Allouette and her wonderful violin playing. I will be enjoying her performance, replaying it in my mind, for some time to come. I did not notice much discussion, in previous reviews, about the timeshare presentation. That, in itself, is an indicator that it is not an issue at this resort. We began our discussion with our timeshare salesperson (Leity) with the measures we took to avoid the presentations at the Vidanta resorts in Puerto Vallarta and Nuevo Vallarta. She smiled and said said "Oh yes....you buy or you cry." Well Lety gave us exactly what we were looking for - the offer without any pressure. Thanks Lety. We bought some water shoes in the store off the lobby and are looking forward to a swim in the lagoon formed by a breakwater - just off the beach. We will be back here again. The Gottschalks…
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Gelsey Fadul, Ventas at Costa Sur Resort & Spa
Responded 2 days ago
Dear Mr. and Mrs Gottschalks, We want to thank you for choosing Costa Sur and for sharing with the rest of the travel community what Costa Sur is all about. We are delighted to have you here with us and we hope this will become your home away from home in Puerto Vallarta. Thank you so much!
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+1
We enjoyed our time at this resort it’s a bit older buildings but situated in a beautiful spot & all ocean view rooms with limited kitchens & frig. The dining service was great & waiters & bartenders by the pool were excellent & attentive. The activities person Okimy out by the pool was fun and very helpful with games & activities. We enjoyed our time here!
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Gelsey Fadul, Ventas at Costa Sur Resort & Spa
Responded 1 week ago
Thank you so much for your kind words. We are pleased to see you had a wonderful time with us. We hope you come back and visit us again soon. Stay well.
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+1
We just returned from a glorious vacation at Costa Sur. This resort will have you returning year after year being greeted by many friendly familiar faces. The location is amazing, every unit is oceanfront as well as the common area with a private lagoon and easy water access. Definitely a "south side gem" The resort has the feel of Mexico, it's small, intimate having few strangers just friends you haven't met. Hokimy is the activities director, Juan & Fabrizio & Jeffe are always ready with a cold drink, Moises creates dinner specials and Rafael and Renaldo serve you. There's also a wonderful spa.
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Gelsey Fadul, Ventas at Costa Sur Resort & Spa
Responded 1 week ago
Thank you so much for your kind words and for choosing us as your hotel for your Puerto Vallarta vacation. Your review puts a smile on our faces. We look forward to welcoming you back to Costa Sur soon!
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We had an amazing wedding here . Thanks to Jessica ,capitan Moises , our waiters Raul , Rafael , our bartender fabricio. From start to finish it was like heaven . Thank you for an amazing experience. The dinner was amazing , roses were all over , just like my daughter wanted . The staff is always on point with everyone’s needs.
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Gelsey Fadul, Ventas at Costa Sur Resort & Spa
Responded 1 week ago
Thank you for lettng us be a part of your love story. It was an honor to host your wedding. We look forward to seeing back in Costa Sur soon.
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My family and I come here every year and we’re never disappointed. The service is always great and the pools, ocean, location, etc are amazing. One of the waiters, Raul, always makes my family and I feel at home and we enjoy seeing him every time we come down. He’s very fun and energetic and always makes us have a good time. Another waiter, Alejandro, is also always very helpful and friendly whenever he serves us. We love it at Costa Sur!
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Gelsey Fadul, Ventas at Costa Sur Resort & Spa
Responded 1 week ago
Thank you so much Halie! It is a pleasure to welcome you and your family every year. See you again soon!
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I really enjoyed my stay when coming here, the service is good and the beach is quiet. Okimy especially is a fun and friendly worker. The food was good, the room was clean and the workers were welcoming.
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Gelsey Fadul, Ventas at Costa Sur Resort & Spa
Responded 1 week ago
Thank you so much Sarah! Hope to see you again soon!
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Very fun vacation with lots of activities thanks to Okimy. He helps with all of our needs and makes our vacation a breeze. We come here every year and it gets better and better each time we come. We love it at costa sur.
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from Gelsey Fadul, Ventas at Costa Sur Resort & Spa
Responded 1 week ago
Thank you so much Amanda! It is an absolut pleasure to have you here with us every year! See you next time!
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PRICE RANGE
$117 - $153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
costa sur hotel puerto vallarta, costa sur resort and spa, playa del sol costa sur
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
202
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Claim Your Listing Frequently Asked Questions about Costa Sur Resort & Spa
Which popular attractions are close to Costa Sur Resort & Spa?
Nearby attractions include Malecón Boardwalk (3.0 miles), Act2PV (2.3 miles), and Cassandra Shaw Jewelry (2.2 miles).
What are some of the property amenities at Costa Sur Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Costa Sur Resort & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Costa Sur Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Costa Sur Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Costa Sur Resort & Spa?
Conveniently located restaurants include Maria Baja, Tuna Azul, and UMAI.
Are there opportunities to exercise at Costa Sur Resort & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Costa Sur Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Costa Sur Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Costa Sur Resort & Spa?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (5.8 miles).
Does Costa Sur Resort & Spa have any great views?
Yes, guests often enjoy the harbor view available here.