We loved our trip so much, from check in to check out. Ianaki was super fantastic during our visit. He is the concierge extraordinaire!!! We already had our tours booked before we arrived and he was still available to help with any and all questions. All of the employees at Costa Sur were fabulous. The restaurant on site had the most incredible food. We were never disappointed. The pool area was wonderful and clean with servers to help all day long. There are unrenovated suites that cost less and renovated ones for only a bit more. We opted for the renovated and loved it!!! The ocean view was exquisite from our studio. We loved Costa ur so much that we bought a timeshare. There wasn't any pressure to do so. We went and sought them out. We can't wait for our yearly return!!!!!!
We stayed here 17 days and had a great time. The staff were excellent. Food was great and everything was clean and they work hard maintaining Covid protocols. We would like to thank Juan Quintero in security for all the help getting our COVID test arranged and all the calls he did for us. He went above and beyond to help ! We would also like to thank Adrian , the bell boy , for all his information about the area . We would stay here again for sure !!
I wish they would have or added more choices to the dinner menu. The choices were very limited. There should be a little more items and a little more variation so the guest don’t have to go to the town or to other places for more choices.
We have just spent one of our most memorable long term stays in Puerto Vallarta the staff here are I believe starting at the Management to the Maintenance workers are second to none in this trying time of COVID 19, everything that can be done is provided at this Resort. I would like to recognize Maki in Concierge Department (for solving some of our day to day "Problema's"), Veronica in Housekeeping (looked after us like a mom) and I would like also to recognise the Dining/Bar Staff however there are so many there is not enough space here to Name them all, Thank You, Jacky & Dennis Kennedy
Life was different this year, but Costa Sur kept us safe, and let us have a nice vacation. I love seeing our favorite staff every year, they always welcome us home. Come on down, the sun is shining, and the water is warm.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing