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Hyatt Ziva Puerto Vallarta

Certificate of Excellence
GreenLeadersPlatinum level
Hotel website
Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
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Hyatt Ziva Puerto Vallarta
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5,972 Reviews from our TripAdvisor Community

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Showing 5,511: English reviews
Dublin, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

You can't go wrong here. The beauty of this "secluded" getaway can't be beat. Nestled in a cove with mountains, cliffs, the tropical forest, a private beach, and the ocean will make you feel as though you are in paradise. The grounds of this hotel are impeccable. The beach is beautiful. The water was warm, clear, and very peaceful during... More 

Helpful?
1 Thank 45SonyaD13
Gaithersburg, Maryland
Level Contributor
62 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hyatt Ziva Puerto Vallarta sits on a beautiful stretch of beach. Although all beaches in Mexico are public property (and if you look carefully you might even say a sign posted to that effect) the mountains go down to the sea at both ends of the beach effectively rendering them inaccessible to anyone but hotel guests unless they come by... More 

Helpful?
Thank Charles A
Huntington Beach, California
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you're staying at the Hyatt Ziva Puerto Vallarta then you should get the a swim up pool room. If you do, then make sure you request Rooms 1108-1115 / These rooms have a view of the ocean. The 1101 - 1107 have an obstructed view (Giant Shrub) The Ziva should charge less for these rooms and rename them The... More 

Helpful?
1 Thank Mark P
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Mark P, Thank you for visiting us for the second time and for taking the time to provide your feedback. We appreciate that you are a repeat guest and enjoy the swim up rooms. We also appreciate your suggestions on the different aspects that you experienced. Please note we do not advertise swim up rooms as ocean view rooms;... More 

Level Contributor
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

I celebrated my 30th birthday at the Hyatt Ziva 7/14-18/16 with 15 of my closest friends. The resort itself offers great views and the view from the front desk is spectacular. We tried all 5 restaurants and and food was mostly good but the room service was definitely hit or miss. There where times what we ordered was not what... More 

Helpful?
Thank Tiffany P
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Tiffany P, Thank you for choosing Hyatt Ziva for your 30th birthday celebration and for your feedback following your stay. We appreciate that you point out the highlights as well as the elements to the resort that were not to your liking. This is a way for us to glean areas that require further refinement and we thank you... More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great staff - especially at poolside. Alex, Edgar, Elizabeth and Daniel. They kept us busy and entertained. Good food selection but need to work on a bit of execution and getting rid of the flies in the buffet. Rooms were very clean and attention was given with any minor issue. Would recommend the resort for a family vacation.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Daniel U
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Daniel U, Thank you for your visit and for recommending Hyatt Ziva for a family vacation. We agree, our colleagues are a true asset and sincerely want to share the resort with our guests. I will be delighted to convey your appreciation to them; also, to share your observations with our Chef regarding food selection. We look forward to... More 

Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed in club tower. Check in was organized and pretty quick. I especially liked the bellman greeting us upon arrival and escorting us along with the luggage to the room. The grounds were clean and well maintained. The lobby was beautiful--a nice intro to the property. Overall, the service was quite good with everyone I came in contact...front desk, concierge,... More 

Helpful?
4 Thank pe556ai
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear pe556ai, Thank you for your visit and for sharing your candid review with us. We are delighted to hear the pros of your stay. We also appreciate your feedback and learning where we can make the experiences for our guests even better. We love that you recommend our resort as a solid choice. Hope you will visit Puerto Vallarta... More 

Rancho Cucamonga, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at the Hyatt Ziva PV from July 11, 2016 - July 16, 2016. We were apprehensive about the "all inclusive" concept, but based upon the reviews, decided to give it a go. By far, this was the best vacation that we've ever had! I will post this review by categories: CHECK-IN: From the onset, we... More 

Helpful?
2 Thank ragibson
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear ragibson, Your description of your Hyatt Ziva experience is amazing. Thank you for your visit and for sharing feedback regarding our resort. We love to hear how much you enjoyed your stay and how our staff contributed to making your second honeymoon even more special. We do place customer service first and it is a joy to learn that... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I visit this hotel and from the moment I stepped into the hotel everything was great. The view from the hotel is amazing. The hotel service is outstanding, everyone is so nice and go out of their way. The food is really good and a variety to choose from. The 24/7 room service is good. I can't wait to come... More 

Helpful?
2 Thank kimmariaiw
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear kimmariaiw, Thank you for your lovely review on your Hyatt Ziva experience. We are pleased you enjoyed your stay in our slice of paradise. We'll share your appreciation with our staff for their outstanding service. We'd love to see you again and look forward to your next visit. With service from the Heart, Antonio Machain General Manager More 

Souris, Canada
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Quite possibly the nicest resort I have ever stayed at.the staff is extremely helpful and the service is top notch. In addition they seemed genuinely happy to be there. It was not unusual to see them giving hugs and high fives to each other. I have visited hospitals that are not as clean. e There were always people cleaning things... More 

Helpful?
2 Thank Denny Q
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Denny Q, A joy to hear you had such a great stay and that you describe Hyatt Ziva Puerto Vallarta as a gem, something that is admired for its beauty or excellence. Thank you for the compliment! And for the many highlights of your stay. It will be a pleasure to share your praises with our staff. Please hurry... More 

Menlo Park, California
Level Contributor
118 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Almost all the rooms have ocean view, with or without a balcony. The rooms are really spacious especially the ones without a balcony. I found the bathroom towels to be especially soft and fluffy. I enjoyed the dining venues, but I'm not a fan of buffet so only did that once. The service was friendly. Next time I will stay... More 

Helpful?
1 Thank oystertravel
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear oystertravel, A joy to hear you enjoyed your all-inclusive Hyatt Ziva experience. Thank you for visiting us and for sharing feedback regarding your stay. Although there are no private beaches in Mexico, as you mention, ours is most exclusive, as only resort guests can enjoy its privacy, considering the limited access to non-registered guests. For visitors, occupancy permitting, we... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
In this natural, open-air paradise, you'll see shades of blue you never imagined, stretching from the brilliant mosaics of the infinity pools to the spectacular views of the azure ocean. Authentic Mexican cuisine, swim-up suites and a beautiful, intimate setting that seems to grow more perfect every moment, we have it all. All bestowed with our genuine Service from the HeartTM . That's the difference at Hyatt Ziva Puerto Vallarta. That's the Evolution of All-Inclusive. ... more   less 

Additional Information about Hyatt Ziva Puerto Vallarta

Address: Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $249 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Puerto Vallarta 4.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Dreams Resort Puerto Vallarta
Dreams Puerto Vallarta Resort Spa
Dreams Hotel Puerto Vallarta
Dreams Puerto Vallarta Hotel
Dreams Puerta Vallarta
Puerto Vallarta Dreams Hotel
Hotel Style:
#4 Top resorts Hotel in Puerto Vallarta
#5 Business Hotel in Puerto Vallarta
#7 On the Beach Hotel in Puerto Vallarta
#7 Spa Hotel in Puerto Vallarta
#8 Luxury Hotel in Puerto Vallarta
#9 Romantic Hotel in Puerto Vallarta
#10 Family Hotel in Puerto Vallarta
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