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Hyatt Ziva Puerto Vallarta

Certificate of Excellence
GreenLeadersPlatinum level
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Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
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Hyatt Ziva Puerto Vallarta
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5,993 Reviews from our TripAdvisor Community

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Showing 5,523: English reviews
Monterrey, MX
Level Contributor
8 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

The place is beautiful, the rooms are clean modern and comfortable, it has an amazing private beach and many pools and restaurants with good food. I particularly enjoyed my double espressos from the deli every morning and the mangos with chile powder every afternoon. My only complaint is, the service at the restaurants other than the buffet, can be obnoxiously... More 

Helpful?
Thank Lorena P
Denver, Colorado
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The BEST service I've received on a vacation, anywhere! Some of the employees we received excellent service from: ALFONSO at both the buffet and wedding we attended (he would not let me fill my own glass at a self service station, he insisted on doing it), GLADYS at the coffee shop, ENRIQUE at the Mexican restaurant chose our meal for... More 

Helpful?
Thank Lil_Ninja_75
Noblesville, Indiana
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Warning - long review ahead! This will be lengthy, because that's what I liked to read when researching a place to vacation. My wife and I started looking in January for a place to take our 12th anniversary trip without our kids. I did a TON of research, looked at thousands of reviews all over Mexico and the Caribbean, and... More 

Helpful?
1 Thank JoshuaMelton77
1 review
4 of 5 stars Reviewed 2 days ago NEW

We had a large double bed room overlooking the ocean, food was excellent, drinks were good and not diluted, some night entertainment. Room was large and spacious but if you are a light sleeper ask for a ROOM in the middle of the building and not on the far corner as there is a MAJOR road on the back of... More 

Helpful?
Thank Veronica G
Roseville, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

Just an amazing experience. My wife and I booked a trip to Puerto Vallarta and find this gem. It really is paradise. It's right on the outskirts of town, so easy access to the melacon (boardwalk) and you are secluded on your own private beach with a jungle in the background. Beach was awesome, food was great, staff was superb.... More 

Helpful?
Thank John Y
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff, the rooms, the food, the pools and the beach were amazing. Definitely coming back to this resort. Our family had the best trip! You never have to leave the resort. We para sailed off the beach, had a wonderful time at the restaurants and bars, the pools were amazing. The staff was awesome! Edgar the Activities Director and... More 

Helpful?
Thank Bambi R
Houston, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just stayed here for a quick four day trip with my husband. We both wished we would have stayed longer. The customer service is outstanding. Property is extremely clean and feels very modern. We booked a room with a partial ocean view but received a complimentary upgrade to a suite because of my Hyatt Passport status. The view from the... More 

Helpful?
Thank JoyfullIvy
Gallitzin, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Our ocean-view room with king-sized bed was very nice and spacious. Only drawback was there was no balcony to sit on. We could open the sliding door and watch the ocean, but would have been nice to be able to sit outside to do this. Room was attended to each day by housekeeping staff. Would have liked to have received... More 

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1 Thank shellcatmom
The Woodlands, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed in a swim-up suite at the Hyatt Ziva from July 11-15. This was our third trip to PV, and the third resort we experienced in the area. I can't say enough good things about the property and the people. Even before our arrival, I experienced their top notch customer service. I emailed Rosi to make... More 

Helpful?
2 Thank lucky8s
Denver, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed here May 2016 for a week. The hotel is GORGEOUS. Every corner of the property feels cool and updated, with a warm and modern resort vibe. Restaurants have great atmosphere, staff are SO SO kind, and we found plenty to do on-site and off. The beach was completely perfect, we never had trouble finding 5 beach chairs in... More 

Helpful?
1 Thank Lou O
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
In this natural, open-air paradise, you'll see shades of blue you never imagined, stretching from the brilliant mosaics of the infinity pools to the spectacular views of the azure ocean. Authentic Mexican cuisine, swim-up suites and a beautiful, intimate setting that seems to grow more perfect every moment, we have it all. All bestowed with our genuine Service from the HeartTM . That's the difference at Hyatt Ziva Puerto Vallarta. That's the Evolution of All-Inclusive. ... more   less 

Additional Information about Hyatt Ziva Puerto Vallarta

Address: Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $238 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Puerto Vallarta 4.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Dreams Resort Puerto Vallarta
Dreams Puerto Vallarta Resort Spa
Dreams Hotel Puerto Vallarta
Dreams Puerto Vallarta Hotel
Dreams Puerta Vallarta
Puerto Vallarta Dreams Hotel
Hotel Style:
#5 Top resorts Hotel in Puerto Vallarta
#5 Business Hotel in Puerto Vallarta
#8 On the Beach Hotel in Puerto Vallarta
#8 Spa Hotel in Puerto Vallarta
#9 Luxury Hotel in Puerto Vallarta
#9 Romantic Hotel in Puerto Vallarta
#10 Family Hotel in Puerto Vallarta
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