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Hyatt Ziva Puerto Vallarta

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Hyatt Ziva Puerto Vallarta
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6,881 Reviews from our TripAdvisor Community

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Showing 6,281: English reviews
Reviewed yesterday NEW

Upon arrival the front desk staff was amazing Bernice and Alicia for excursion were great. We were in the pent house suite and the room plus the food was superb. Radrigo the bellhop was very informative, Jesus Hernandez the bartender was very entertaining, great sense of humor and remembered our names. We ate at all the restaurants and the food...

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2Thank Northel D
Spokane, Washington
Reviewed yesterday NEW

What is GREAT: One thing that was really great was that all-inclusive really meant all-inclusive. We get tired of tipping and one of the things listed as included was gratuities. It was really great to not have to carry a wallet anywhere. The breakfast, lunch and dinner buffet had a great variety and changed daily. There are also 3 other...

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1Thank wixy59
Vancouver, Canada
Reviewed yesterday NEWvia mobile

I went to Hyatt Ziva with my friend. The room was big and we got an amazing view of the ocean. Good amenities, tours and activities. We went on a hike with two of the activity guides. The hike was more than I expected, which was fun. I had to climb on rocks and walk in the water... ☺️ at...

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1Thank Winnie C
Fremont, California
Reviewed yesterday NEW

Review collected in partnership with Hyatt Hotels
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1Thank Steve93614
Reviewed yesterday NEW

Review collected in partnership with Hyatt Hotels
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1Thank TomMcLuen
San Francisco, California
Reviewed 2 days ago NEW

The Hyatt Ziva has very good amenities and great service. I have to say, the staff were all fantastic, from reception to the bars to housekeeping. This resort is everything I wanted - close to downtown PV, private beach (no vendors), English-speaking staff (so helpful for those of us who can't seem to learn Spanish), and a variety of restaurants....

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1Thank Erin K
Herndon, Virginia
Reviewed 2 days ago NEW

Review collected in partnership with Hyatt Hotels
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2Thank wendyschryber
Reviewed 3 days ago NEW

My wife and I just returned from a 5 day stay (week of 2/14/2017). In short, I'm not sure how our stay at the Hyatt Ziva could have been better. We will be back at our earliest opportunity. Here's a rundown of our stay: Location - The Hyatt Ziva is south of PV, about 30 minutes from the airport. The...

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3Thank Rick L
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Rick L, Thank you for your kind and descriptive review on your Hyatt Ziva experience. We are delighted to hear that you had a fantastic stay and that you are already planning your return trip. Isaura, Humberto, Hector, Joel, Jose Luis and Miguel will be happy to hear about your high regards; thank you for encouraging their efforts. We'd...

Reviewed 3 days ago NEWvia mobile

We're still in PV while I write this review. The resort overall is excellent. Atmosphere- The average age is pretty old here. I'd say about 45 or so? Don't expect a party after... 5:00pm. Food- The food has been good. The buffet food is always cold. Always. Which is unfortunate because the flavour is there. The restaurants are all good....

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3Thank Wendy D
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Wendy D, Thank you for visiting us. I am glad to hear that overall you are enjoying your stay and that Hyatt Ziva is a great resort. I also appreciate your insightful comments. Although we have sufficient pool chairs in all areas, some guests prefer specific spots and save their chair, as you mention. However, we would encourage guests...

Portland, Oregon
Reviewed 3 days ago NEW

Nine of us stayed here at the Hyatt Ziva about one week ago. We had club level rooms which were all very nice. The best thing about this hotel is the amazing customer service you get from the staff. Everyone was super helpful. The property was beautiful and the beach was lovely. Unfortunately I am unable to give this place...

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1Thank Cheri M
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Cherri M, Thank you for your recent visit to our resort and for sharing feedback regarding your stay. I appreciate your kind comments on our property and the amazing customer service from our staff that you experienced. I also regret that you and other members in your party became ill during your stay. As some people are more sensitive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
In this natural, open-air paradise, you'll see shades of blue you never imagined, stretching from the brilliant mosaics of the infinity pools to the spectacular views of the azure ocean. Authentic Mexican cuisine, swim-up suites and a beautiful, intimate setting that seems to grow more perfect every moment, we have it all. All bestowed with our genuine Service from the HeartTM . That's the difference at Hyatt Ziva Puerto Vallarta. That's the Evolution of All-Inclusive. ... more   less 

Additional Information about Hyatt Ziva Puerto Vallarta

Address: Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $280 - $636 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Puerto Vallarta 4.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Dreams Resort Puerto Vallarta
Dreams Puerto Vallarta Resort Spa
Dreams Hotel Puerto Vallarta
Dreams Puerto Vallarta Hotel
Dreams Puerta Vallarta
Puerto Vallarta Dreams Hotel
Hotel Style:
#5 Business Hotel in Puerto Vallarta
#6 Top resorts Hotel in Puerto Vallarta
#7 Spa Hotel in Puerto Vallarta
#8 On the Beach Hotel in Puerto Vallarta
#8 Luxury Hotel in Puerto Vallarta
#9 Romantic Hotel in Puerto Vallarta
#10 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Ziva Puerto Vallarta staff and other travelers.
709 questions
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Questions? Get answers from Hyatt Ziva Puerto Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upgrade to the room with a walk up pool”
 of 5 bubbles northeld, yesterday | Read review
“We elected to have a balcony ocean view and it was well worth it for us as we enjoyed sitting on the balcony in the mornings and evenings.”
 of 5 bubbles wixy59, yesterday | Read review
“Swim-up suites are private and offer gorgeous views of the beach.”
 of 5 bubbles erink982, 2 days ago | Read review
“The club level rooms have not been remodeled so at this time are not really worth the extra money.”
 of 5 bubbles 622cherim, 3 days ago | Read review
“Ocean view is fabulous!”
 of 5 bubbles terrisJ8672CH, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question