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Hyatt Ziva Puerto Vallarta

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Hyatt Ziva Puerto Vallarta
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6,875 Reviews from our TripAdvisor Community

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Showing 6,276: English reviews
San Francisco, California
Reviewed yesterday NEW

The Hyatt Ziva has very good amenities and great service. I have to say, the staff were all fantastic, from reception to the bars to housekeeping. This resort is everything I wanted - close to downtown PV, private beach (no vendors), English-speaking staff (so helpful for those of us who can't seem to learn Spanish), and a variety of restaurants....

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1Thank Erin K
Herndon, Virginia
Reviewed yesterday NEW

Review collected in partnership with Hyatt Hotels
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1Thank wendyschryber
Reviewed 2 days ago NEW

My wife and I just returned from a 5 day stay (week of 2/14/2017). In short, I'm not sure how our stay at the Hyatt Ziva could have been better. We will be back at our earliest opportunity. Here's a rundown of our stay: Location - The Hyatt Ziva is south of PV, about 30 minutes from the airport. The...

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Helpful?
1Thank Rick L
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Rick L, Thank you for your kind and descriptive review on your Hyatt Ziva experience. We are delighted to hear that you had a fantastic stay and that you are already planning your return trip. Isaura, Humberto, Hector, Joel, Jose Luis and Miguel will be happy to hear about your high regards; thank you for encouraging their efforts. We'd...

Reviewed 2 days ago NEWvia mobile

We're still in PV while I write this review. The resort overall is excellent. Atmosphere- The average age is pretty old here. I'd say about 45 or so? Don't expect a party after... 5:00pm. Food- The food has been good. The buffet food is always cold. Always. Which is unfortunate because the flavour is there. The restaurants are all good....

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3Thank Wendy D
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Wendy D, Thank you for visiting us. I am glad to hear that overall you are enjoying your stay and that Hyatt Ziva is a great resort. I also appreciate your insightful comments. Although we have sufficient pool chairs in all areas, some guests prefer specific spots and save their chair, as you mention. However, we would encourage guests...

Portland, Oregon
Reviewed 2 days ago NEW

Nine of us stayed here at the Hyatt Ziva about one week ago. We had club level rooms which were all very nice. The best thing about this hotel is the amazing customer service you get from the staff. Everyone was super helpful. The property was beautiful and the beach was lovely. Unfortunately I am unable to give this place...

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1Thank Cheri M
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Cherri M, Thank you for your recent visit to our resort and for sharing feedback regarding your stay. I appreciate your kind comments on our property and the amazing customer service from our staff that you experienced. I also regret that you and other members in your party became ill during your stay. As some people are more sensitive...

Albuquerque
Reviewed 3 days ago NEW

We had a wonderful five days. The service, food and room were exceptional! We loved the private beach, the pools and restaurants. Our favorite being Blaze! The ocean views are phenomenal! We will be back.

Review collected in partnership with Hyatt Hotels
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2Thank Kathy1Albuquerque
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Kathy1Albuquerque, Thank you for your visit and for sharing comments regarding your stay. We are so pleased to hear you had a great vacation and certainly look forward to welcoming you back. Thank you for your preference and high recommendations. With service from the heart, Antonio Machain General Manager

Reviewed 3 days ago NEW

From the moment you enter this paradise, you know you are special. The staff was marvelous! The beach, the swimming pools, the lounges and restaurants, and the shows - wow! Top notch luxury hotel! A shout out to Jorge, Hector, Nicoli, Miguel, Orlando, Isaura, Humberto, JoseLuis, Joel, and Angel. They made our trip memorable!

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1Thank Terri S
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Terri S, A joy to hear you had the best vacation ever at our resort. Our colleagues are true assets. I will be happy to share your kind comments with them and recognize those who made your trip so memorable. Thank you for visiting us and please come back soon; we´d love to welcome you back to our slice...

Boise, Idaho
Reviewed 4 days ago NEWvia mobile

This place is very nice. Private beach, attentive bartenders, many great places to eat. Most importantly, even though the place was 85-90 full, it never felt crowded. Always able to find a chair by the beach, or somewhere to eat with no waiting.

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3Thank Kent H
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Kent H, I am pleased to hear you enjoyed your recent vacation at our resort. Thank you for visiting us and for sharing comments regarding your stay. We look forward to your next visit and to offering you another memorable Hyatt Ziva experience. With service from the Heart, Antonio Machain General Manager

Novato, California
Reviewed 4 days ago NEW

Hotel and staff are amazing. Extremely safe and well taken care of. Waiters are all amazing. Hector at Blaze went above and beyond to take good care of us. Juan Luis was wonderful and went over the top for us everyday at the cabana on the beach. I do think the food and beverage can be better quality. Overall great...

Review collected in partnership with Hyatt Hotels
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3Thank Dianna Christin... M
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Dianna Christin...M, Thank you for sharing your experience with us. We love to hear that you enjoyed our resort as much as the attentive and caring service from our staff. I will be happy to share your appreciation with them and congratulate Juan Luis and Hector for their caring attitude. Thank you as well for your comments regarding the...

Nichols Hills, Oklahoma
Reviewed 4 days ago NEW

My girlfriends and I just returned from a girls' trip to the Hyatt Ziva PV. Everything about it was lovely. The hotel is a short 20 minute ride from the airport and check-in was quick & easy. Most of the girls in our group booked swim-out rooms. As such, in an attempt to stay together, the hotel grouped our rooms...

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5Thank Michelle G
Antonio M, General Manager at Hyatt Ziva Puerto Vallarta, responded to this review

Dear Michelle G, Thank you for your visit and feedback regarding your stay. We are glad to read that you and your girl friends had a fantastic trip at our resort and that you are already planning a return trip with the family. We'd love to welcome you back. I am sharing your comments with our management team, as we...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
In this natural, open-air paradise, you'll see shades of blue you never imagined, stretching from the brilliant mosaics of the infinity pools to the spectacular views of the azure ocean. Authentic Mexican cuisine, swim-up suites and a beautiful, intimate setting that seems to grow more perfect every moment, we have it all. All bestowed with our genuine Service from the HeartTM . That's the difference at Hyatt Ziva Puerto Vallarta. That's the Evolution of All-Inclusive. ... more   less 

Additional Information about Hyatt Ziva Puerto Vallarta

Address: Carretera Barra de Navidad S/N Km. 3.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $250 - $663 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Puerto Vallarta 4.5*
Number of rooms: 335
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Cheap Tickets, Hyatt Hotels Corporation and Jetsetter so you can book your Hyatt Ziva Puerto Vallarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Resort Puerto Vallarta
Dreams Puerto Vallarta Resort Spa
Dreams Hotel Puerto Vallarta
Dreams Puerto Vallarta Hotel
Dreams Puerta Vallarta
Puerto Vallarta Dreams Hotel
Hotel Style:
#5 Business Hotel in Puerto Vallarta
#6 Top resorts Hotel in Puerto Vallarta
#7 Spa Hotel in Puerto Vallarta
#8 Luxury Hotel in Puerto Vallarta
#8 On the Beach Hotel in Puerto Vallarta
#9 Romantic Hotel in Puerto Vallarta
#10 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Ziva Puerto Vallarta staff and other travelers.
709 questions
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Questions? Get answers from Hyatt Ziva Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Swim-up suites are private and offer gorgeous views of the beach.”
 of 5 bubbles erink982, yesterday | Read review
“The club level rooms have not been remodeled so at this time are not really worth the extra money.”
 of 5 bubbles 622cherim, 2 days ago | Read review
“Ocean view is fabulous!”
 of 5 bubbles terrisJ8672CH, 3 days ago | Read review
“We really enjoyed being on the ground level.”
 of 5 bubbles michelleg443, 4 days ago | Read review
“A high floor in the club tower”
  • Rose pedals
 of 5 bubbles 609bille, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question