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    Park Royal Puerto Vallarta

    Carretera Barra de Navidad KM 8.5, Puerto Vallarta 48390, Mexico
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    1/5/2018 1/6/2018
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    $217
    $150
    SAVE $67
    Traveler (575)
    Room & Suite (333)
    Pool & Beach (169)
    Overview
    • Excellent33%
    • Very good25%
    • Average18%
    • Poor11%
    • Terrible13%
    Travelers talk about
    “el presidente” (18 reviews)
    “into town” (40 reviews)
    “private beach” (34 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Concierge
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    Jan 5Jan 6
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (962)
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    1 - 5 of 515 reviews

    Reviewed 1 week ago

    We were disappointed due to ongoing construction on the hotel. Our first room had a horrible mold/sewer gas smell and water leaking from the ceiling where the air conditioner was, they moved us the next day to the far end of the resort it was...More

    Review collected in partnership with this hotel
    Thank Dave S
    Response from Gabriel Z, Director General at Park Royal Puerto VallartaResponded 1 week ago

    Dear Mr. Dave S. Thank you very much for sharing us your feedback experienced whilst staying in Park Royal Puerto Vallarta. We deeply regret and apologize for the unpleasant experience that you had for room cleanliness. Our staff checking up to ensure that rooms are...More

    Reviewed 3 weeks ago via mobile

    We were there from 11-20 thru the 24th of nov.2017..the resort was small not over bearing. ..they are under construction so if you are from anywhere but the country it shouldn't bother you at all:) the place is very clean rooms are very nice and...More

    Thank Dale B
    Response from Gabriel Z, Director General at Park Royal Puerto VallartaResponded 3 weeks ago

    Dear Dale B: Thank you very much for taking the time to sharing us your complete and valuable feedback during your recent stay with us. We are delighted that you enjoyed your visit at Park Royal Puerto Vallarta and with the high rating you provided...More

    Reviewed 5 weeks ago

    Clearly one of the best Royal Holiday experiences for us. The staff couldn't have been more accommodating. Fernando in the Lobby Bar was especially friendly and competent. Gonzalo Arturo and Alejandro made our experience in the Italian restaurant memorable. The staff in the main restaurant...More

    Review collected in partnership with this hotel
    Thank ralph h
    Response from Gabriel Z, Director General at Park Royal Puerto VallartaResponded 4 weeks ago

    Dear Ralph H: Thank you for your preference and for your excellent review. It was a pleasure to welcome you at Park Royal Puerto Vallarta. We are so glad to know how much you enjoyed our facilities and the service provided by our staff, we...More

    Reviewed November 5, 2017

    The Park Royal hotels usually stand out for being very clean. However, the one in Puerto Vallarta is the exception: dirty, under renovation, and construction as well, which means dirt and noise and a staff that is probably annoyed by the atmosphere. The pool looks...More

    Thank eleniux144
    Response from Gabriel Z, Director General at Park Royal Puerto VallartaResponded November 6, 2017

    Dear Eleniux144: Thank you very much for your feedback, we appreciate your effort and time to share your experience whilst staying in Park Royal Puerto Vallarta. It is important for us to ensure that all our guests receive warm hospitality, friendly and efficient customer service....More

    Reviewed October 18, 2017

    Unfortunately this location is under construction and they make a lot of noises.This is the first time that I experience a situation like this witn royal holiday not counting that we got stock in the elevator for 15 mins. and the emergency key was not...More

    Review collected in partnership with this hotel
    Thank Julio A
    Response from Gabriel Z, Director General at Park Royal Puerto VallartaResponded October 20, 2017

    Dear Julio A: We would like to express our gratitude for staying at Park Royal Puerto Vallarta and for sharing us your experience. We truly appreciate it. Our biggest aim is to serve our guests with a faultless stay; your review is very important to...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free Internet
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Laundry Service
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • $134 - $360 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #33 Spa Hotel in Puerto Vallarta
    • #51 On the Beach Hotel in Puerto Vallarta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 117
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Hotels.com, Otel, Orbitz, Travelocity, Cancelon, Evoline ltd and TripOnline SA so you can book your Park Royal Puerto Vallarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    Add Photo Photos
    Traveler (575)
    Room & Suite (333)
    Pool & Beach (169)
    Dining (117)
    Hotel & Grounds (321)
    Bathroom (15)
    Family and Play Areas (7)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 123 hotels in Puerto Vallarta
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    .71 miles away
     
    Barcelo Puerto Vallarta
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    1.59 miles away
     
    Hyatt Ziva Puerto Vallarta
    7,970 reviews
    3.03 miles away
     
    Hotel Mousai
    569 reviews
    .72 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sarah T
    December 10, 2017|
    AnswerShow all 2 answers
    Response from eleniux144 | Reviewed this property |
    The hotel is working at normal rate, but some floors are being remodeled, and the construction next door is quite noisy. I recommend you ask for a room on the other side, and make sure you are not placed on the one of the... More
    1
    Vote
    lin7604
    November 10, 2017|
    Answer
    Response from eleniux144 | Reviewed this property |
    The renovation is being done on various floors and some rooms, while the hotel is functioning normally. There is noise during the day. \You can walk on the beach, which is not very long, but nice. The hotel is located on... More
    0
    Votes
    Sondra C
    October 25, 2017|
    AnswerShow all 3 answers
    Response from Gabriel Z | Property representative |
    Dear Sondra C: Thank you very much for choosing Park Royal Puerto Vallarta as host of your future vacations. We are pleased to inform you, the hotel itself has two exclusive lifts for guest located beside Front Desk never... More
    0
    Votes
    Google Translation
    Room Tips
    "We had a renovated room on the 9th floor. It was very good"
    Read review
    "Ask for remodeled rooms"
    Read review
    "The higher the room the worse the wifi"
    Read review
    "rooms need upgrading for the time being they were comfortable. park royale doing reno's, im sure it..."
    Read review
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