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2/5/2018 2/6/2018
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    Park Royal Puerto Vallarta

    Carretera Barra de Navidad KM 8.5, Puerto Vallarta 48390, Mexico
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    2/5/2018 2/6/2018
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    Traveler (583)
    Room & Suite (333)
    Pool & Beach (169)
    • Excellent33%
    • Very good25%
    • Average18%
    • Poor11%
    • Terrible13%
    Travelers talk about
    “el presidente” (18 reviews)
    “private beach” (35 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Poolside Bar
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Feb 5Feb 6
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (983)
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    1 - 5 of 522 reviews

    Reviewed 3 days ago

    We went on an "adventure" trip cause we did't book anything and the only room available was in this Hotel. The experience was good because of everything, the beach, beverages, food. The only thing that I don't like , and I'm sure many of you...More

    Review collected in partnership with this hotel
    Thank josepablos73
    Response from Gabriel Z, Gerente at Park Royal Puerto VallartaResponded 2 days ago

    Dear josepablos73: Thank you very much for your kind feedback, we appreciate your effort and time to share your lovely experience whilst staying in Park Royal Hotel. Our biggest aim is to serve our guests with a faultless stay; your review is important to us...More

    Reviewed 4 days ago via mobile

    It was our first time at the pacific side of Mexico and we picked this hotel of its location. The staff was very polite and Fernando from the bar finished off our day with some drinks and a smile. The food was a disappointment because...More

    1  Thank Angel A
    Response from Gabriel Z, Gerente at Park Royal Puerto VallartaResponded 2 days ago

    Dear Angel A: We would like to express our gratitude for staying at Park Royal Puerto Vallarta and for sharing us your experience. We truly appreciate it. Guest satisfaction has always been our first priority. Therefore; we deeply regret and apologize for the unpleasant experience...More

    Reviewed 5 days ago via mobile

    The view from our very large room is stunning. Staff is wonderful although not so well informed of anything. There is no entertainment. There is only one restaurant. The food is mediocre depending on the day. The unfortunate thing is the non stop construction -...More

    5  Thank Amtan50
    Response from Gabriel Z, Gerente at Park Royal Puerto VallartaResponded 4 days ago

    Dear Amtan50: Thank you for choosing Park Royal Puerto Vallarta as host of your recent holidays and sharing us your experience, it will help us to improve our service. We extend an honest apology to you for the unpleasant situations occurred during your stay, we...More

    Reviewed 1 week ago

    The air conditioning in the room did not work during the entire stay, Food was not very good, The hotel is under construction is not comfortable and you can not rest. The wifi service is limited and does not have good signalMore

    Review collected in partnership with this hotel
    2  Thank danielcX5287HW
    Response from Gabriel Z, Gerente at Park Royal Puerto VallartaResponded 1 week ago

    Estimado danielcX5287HW: Thank you for your staying in Park Royal Puerto Vallarta and for sharing us your feedback. Our goal is to exceed our guest expectations by providing an excellent stay. We are very sorry to read you had such a bad experience of the...More

    Reviewed 1 week ago

    Alejandro our waiter and Gustavo at the pool bar were amazing! They made our stay very comfortable and enjoyable! We wished there would have been some entertainment at the pool or beach in English, but otherwise a great week!More

    Review collected in partnership with this hotel
    Thank Jenna H
    Response from Gabriel Z, Gerente at Park Royal Puerto VallartaResponded 1 week ago

    Dear Jenna H: Thank you for your preference and for your kind review. We are so happy to hear you enjoyed your stay at Park Royal Puerto Vallarta. Thank you for your kind words of appreciation in regards to the service provided by Alejandro and...More

    • Top amenities
    • Pool
    • Free Parking
    • Free Internet
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Laundry Service
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    • Price range
    • $123 - $438 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Spa Hotel in Puerto Vallarta
    • #52 On the Beach Hotel in Puerto Vallarta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 117
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Otel, Booking.com, Hotels.com, Orbitz, Travelocity, getaroom.com, HotelQuickly, Cancelon, Evoline ltd and TripOnline SA so you can book your Park Royal Puerto Vallarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    Add Photo Photos
    Traveler (583)
    Room & Suite (333)
    Pool & Beach (169)
    Dining (117)
    Hotel & Grounds (329)
    Bathroom (15)
    Family and Play Areas (7)
    Business Center & Event Rooms (2)
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    Ask a question
    Questions & Answers
    January 19, 2018|
    Response from eleniux144 | Reviewed this property |
    That is a very good question to be asked. The hotel will probably have some idea. I know they are building another tower, which is to be concluded end of 2018 for members. The other is done gradually by floors. Ask for a... More
    January 15, 2018|
    AnswerShow all 2 answers
    Response from Gabriel Z | Property representative |
    Dear UKgirl2018: Thank you for choosing Park Royal Puerto Vallarta as host of your future Holidays. For your own security we cannot ask you confidential information, therefore feel free to contact to the following e-mails... More
    Google Translation
    January 3, 2018|
    Response from Gabriel Z | Property representative |
    Der Mr. Pugvol: Thank you for choosing Park Royal Puerto Vallarta as host of your future Holidays. We shared your special request to our Managers in Charge, to considerate it: For you own security we cannot ask you... More
    Google Translation
    Room Tips
    "We had a renovated room on the 9th floor. It was very good"
    Read review
    "Ask for remodeled rooms"
    Read review
    "The higher the room the worse the wifi"
    Read review
    "rooms need upgrading for the time being they were comfortable. park royale doing reno's, im sure it..."
    Read review
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