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Park Royal Puerto Vallarta

AMOMA$126*
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05/14/2017 05/15/2017
1 room 2 adults 0 children
$197*
$126*
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$197*
$170*
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Park Royal Puerto Vallarta
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869 Reviews from our TripAdvisor Community

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Showing 493: English reviews
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Monterrey, Mexico
Reviewed 3 days ago NEW

Everything was very good, the all included service was excellent, the only thing is not necesarilly about the hotel but the way to get there, that is the taxi we took from the airport to the hotel, was kinda scary caues of the taxi driver.

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Helpful?
Thank 476isabelv
Gabriel Z, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: Let us thank you in the first place for staying at Park Royal Puerto Vallarta and for taking the time to share your pleasant experience. It is really pleasing to read how much you enjoyed our facilities and services. We are glad that we managed to make you feel comfortable and well cared for. However, we are really...

San Diego, California
Reviewed 1 week ago

If are looking to get sun, eat good food and hang on beach, great place! If you are looking for night time entertainment or a party, don't go here. Remodeled rooms are nice but the older ones are terrible. We switched mid week. Older beds are so hard. Beach was great and so was the food and service. All families,...

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Helpful?
Thank nicholeb103
Gabriel Z, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: Thank you for your stay at Park Royal Puerto Vallarta and for you review. It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to continue exceeding your expectations. We would be pleased to welcome you again to demonstrate the improvements achieved. Cordially, Gabriel...

Reviewed 2 weeks ago via mobile

The place was lovely and service was great, but I was attacked by bed bugs. The management acted like ur was my fault because their rooms had been fumigated the previous week. I am covered in bites. I now have to worry about bringing the critters home with me. The bed bug situation ruined my vscation.

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Helpful?
Thank Pati M
Gabriel Z, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: First of all, we would like to thank you for choosing Park Royal Puerto Vallarta as host of your recent holidays. One of our main goals is to constantly improve our services. That is why any kind of feedback is of great value to us. We extend an honest apology to you for the unpleasant situation occurred during...

St. Paul, Canada
Reviewed 2 weeks ago

Lobby Bar 5 th floor Fernando, very nice. Buffet, little choice but very tasty. Ask for bacon and desserts. All waiters, very nice.Samuel, concierge, very helpful. WIFI, very good at pool.Higher floors, best views. Italian Rest. Very Good. Most Rooms need upgrading, but comfortable for most part. Adult entertainment at pool would be nice. Bartenders at pool would be nice....

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Helpful?
Thank rformanek68
Gabriel Z, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: First of all, we would like to thank you for choosing Park Royal Puerto Vallarta as host of your recent holidays and for the time taken to share your charming experience. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority....

Guadalajara, Mexico
Reviewed 2 weeks ago

Nice place, great staff, water in the pool very cold, but we where told that is going to change shortly. The Italian Restaurant great experience, wonderfull stall, great service, and the food delicious. If you want a place to really relax, enjoy the view, and be far from the city and the noise this hotel is the perfect spot for...

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Helpful?
Thank ram0ngabrielm
Gabriel Z, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: Thank you for your preference and for your review. It was a pleasure to welcome you at Park Royal Puerto Vallarta. Our mission is to make your stay as pleasant as possible. For that reason, we welcome all of your feedback as it will permit us to enhance our services. There is still a lot more to come...

Los Angeles, California
Reviewed 2 weeks ago

Staff was rude, front desk clerk was uninviting and had us wait 20 minutes at front desk just to tell us she did not have change in pesos. Other soliciting staff were upset that we went on an excursion with another hotel to view their amenities and received free massages. We found a huge cockroach in our room. The shower...

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Helpful?
Thank taylor032644
Gabriel Z, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: First of all, we would like to thank you for choosing Park Royal Puerto Vallarta as host of your recent holidays. It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to continue exceeding your expectations. Please accept our most sincere apologies for the...

Zapopan, Mexico
Reviewed 3 weeks ago

The view of the sea from the balcony was pretty nice, the Italian Restarant food was delicious, wide rooms. The open Wi fi signal is not enough to send things as an average signal . Finally the pool always had cold water.

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Helpful?
Thank Oscar_Vicer
Gabriel Z, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: Let us thank you in the first place for staying at Park Royal Puerto Vallarta. It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to continue exceeding your expectations. We extend an honest apology to you for the unpleasant situation occurred during your...

Boise, Idaho
Reviewed 4 weeks ago

Jose did a great job providing daily entertainment at the pool/beach. The dining service staff were all great. The bartenders, especially Celso and Gustavo, were fantastic. The beach was clean and quiet, very relaxing.

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Helpful?
Thank volleyk2
Gabriel Z, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: First of all, we would like to thank you for choosing Park Royal Puerto Vallarta as host of your recent holidays and for the time taken to share your charming experience. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority....

A TripAdvisor Member
2 reviews
Reviewed 4 weeks ago via mobile

This is a great place if you want to relax. There is not a lot for teenagers to do. There are not very many amenities. My husband and I loved it because we just wanted to relax , swim in the ocean and lay in the Sun. The water pressure is phenomenal! It's better than any water pressure I've ever...

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Helpful?
Thank A TripAdvisor Member
Gabriel Z, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: First of all, we would like to thank you for choosing Park Royal Puerto Vallarta as host of your recent holidays and for the time taken to share your charming experience. It is very rewarding to know how much you enjoyed your recent stay. Our aim is to go beyond your expectations and we are content to find...

Port Arthur, Texas
Reviewed 4 weeks ago

Max and Fabian were awesome great service the food was amazing great wait staff the girls at the front desk were great rooms were huge the view from our room was amazing pool was nice beach was fun great place

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1Thank Andrew S
Gabriel Z, Gerente at Park Royal Puerto Vallarta, responded to this review

Dear Guest: Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Puerto Vallarta. It is very pleasant to read how much you enjoyed our services and facilities. Our mission is to deliver the best experience and it is gratifying to know that we acomplished it. There is still a...

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05/14/2017 05/15/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Park Royal Puerto Vallarta

Address: Carretera Barra de Navidad KM 8.5, Puerto Vallarta 48390, Mexico (Formerly BEST WESTERN PLUS Suites Puerto Vallarta)
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $132 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Park Royal Puerto Vallarta 3.5*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#32 Spa Hotel in Puerto Vallarta
#52 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Park Royal Puerto Vallarta staff and other travelers.
69 questions
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Questions? Get answers from Park Royal Puerto Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms need upgrading for the time being they were comfortable. park royale doing reno's, im sure it will be great when they are done.”
rformanek68, 2 weeks ago | Read review
“Higher floors have better ocean views. If you are on floor 1-4, the view is mostly the pool and dining area.”
volleyk2, 4 weeks ago | Read review
“ocean view room was great, 4th floor had some wi-fi”
Christopherox, Mar 22, 2017 | Read review
“Make sure you secure a renovated room. I think they are all done on floor 9 but not sure where else.”
BabyGoats, Mar 14, 2017 | Read review
“Higher floors have the best sunset views and are renovated.”
JeanAnneW, Mar 5, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
AMOMA
$126* /night
View Deal
Booking.com$197
Elvoline$170
Travelocity$157
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*Disclaimer
Prices are for 1 room, 2 adults
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