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    Park Royal Puerto Vallarta

    Carretera Barra de Navidad KM 8.5, Puerto Vallarta 48390, Mexico
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    8/6/2017 8/7/2017
    $208
    $198
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    $208
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    $208
    Traveler (542)
    Room & Suite (331)
    Pool & Beach (168)
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    Overview
    • Excellent32%
    • Very good26%
    • Average18%
    • Poor11%
    • Terrible13%
    Travelers talk about
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Garza Blanca Preserve, Resort & Spa
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    #14 of 124 hotels in Puerto Vallarta
     
    Hyatt Ziva Puerto Vallarta
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    #12 of 124 hotels in Puerto Vallarta
     
    Hotel Mousai
    503 reviews
    #4 of 124 hotels in Puerto Vallarta
     
    Barcelo Puerto Vallarta
    4,335 reviews
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (923)
    Traveler rating
    Traveler type
    Time of year
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    1 - 5 of 505 reviews

    Reviewed 1 week ago

    Our Jr. Suite was spacious, clean with a great ocean view. The staff was nice but the front desk, who deals with the tourists did not speak any English and I didn't really know what was gong on. I know its Mexico but if you...More

    Review collected in partnership with this hotel
    Thank Linda R
    Response from Gabriel Z, Director General at Park Royal Puerto VallartaResponded 2 days ago

    Dear Ms. Linda R: Thank you very much for your feedback, we appreciate your effort and time to highlight the enjoyments and issues you experienced whilst staying in Park Royal Hotel. Please receive our most sincere apologies, you are indeed correct; our staff should have...More

    Reviewed 1 week ago

    This is a great stay for Mexican families, as we were one of three American couples in the entire "resort." The food is Mexican and the same food for breakfast, lunch, and dinner. The rooms are outdated. The internet did not work for 5 of...More

    Thank Joe S
    Response from Gabriel Z, Director General at Park Royal Puerto VallartaResponded 2 days ago

    Dear Mr. Joe S.: Thank you very much for your feedback, we appreciate your effort and time to highlight the issues you experienced whilst staying in Park Royal Hotel. On behalf of Park Royal Puerto Vallarta, kindly accept our sincerely apologies for not being able...More

    Reviewed 1 week ago

    The hotel is old and it seems that it has not been properly maintained over the years, nevertheless they are remodeling it and it seems that it will be a new building in about a year and a half. The rooms are cold, the AC...More

    Review collected in partnership with this hotel
    Thank Javier Y
    Response from Gabriel Z, Director General at Park Royal Puerto VallartaResponded 1 week ago

    Dear Mr. Javier Y: Thank you very much for your feedback, we appreciate your effort and time to highlight the issues you experienced whilst staying in Park Royal Hotel. It is important for us to ensure that all our guests receive warm hospitality, friendly and...More

    Reviewed 1 week ago

    Park Royal Puerto Vallerta is not a five star hotel, but it has a five star value. the lobby bar was by far my favorite with the bartender Fernando by the second day knowing what and how much we wanted. the italian restaurant upstairs is...More

    Review collected in partnership with this hotel
    Thank Kirk M
    Response from Gabriel Z, Director General at Park Royal Puerto VallartaResponded 1 week ago

    Dear Mr. Kirk M: Thank you for sharing a five star review. We are so glad to read how much you enjoyed your stay with us and the excellent service provided by our staff. We will share your feedback to Fernando and Gonzalo. Our mission...More

    Reviewed 1 week ago

    We spent 6 nights here the last week of June and learned the hotel was still under construction upon our arrival. Not all the rooms are remodeled yet, so beware if you get a very outdated, room (we switched to a newer one the following...More

    Thank Joanne B
    Response from Gabriel Z, Gerente at Park Royal Puerto VallartaResponded 1 week ago

    Dear Guest: First and foremost, we would like to express our gratitude for staying at Park Royal Puerto Vallarta. We appreciate your detailed review which will help us detect opportunity areas to enhance our overall service. We are really sorry we could not prevent this...More

    Garza Blanca Preserve, Resort & Spa
    1,875 reviews
    #14 of 124 hotels in Puerto Vallarta
     
    Hyatt Ziva Puerto Vallarta
    7,549 reviews
    #12 of 124 hotels in Puerto Vallarta
     
    Hotel Mousai
    503 reviews
    #4 of 124 hotels in Puerto Vallarta
     
    Barcelo Puerto Vallarta
    4,335 reviews
    #33 of 124 hotels in Puerto Vallarta
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free Internet
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • $137 - $638 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Spa Hotel in Puerto Vallarta
    • #51 On the Beach Hotel in Puerto Vallarta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Cheap Tickets, TripOnline SA, Travelocity, Cancelon, HotelQuickly, getaroom.com and Evoline ltd so you can book your Park Royal Puerto Vallarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    Add Photo Photos
    Traveler (542)
    Room & Suite (331)
    Pool & Beach (168)
    Dining (117)
    Hotel & Grounds (300)
    Bathroom (14)
    Family and Play Areas (8)
    Business Center & Event Rooms (4)
    Nearby
    Garza Blanca Preserve, Resort & Spa
    1,875 reviews
    .70 miles away
     
    Barcelo Puerto Vallarta
    4,335 reviews
    1.59 miles away
     
    Hotel Mousai
    503 reviews
    .72 miles away
     
    Hyatt Ziva Puerto Vallarta
    7,549 reviews
    3.03 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Matt D
    July 16, 2017|
    Answer
    Response from victor m | Reviewed this property |
    I don't know, you may want to call them and ask if they can store it for you
    0
    Votes
    lin7604
    June 2, 2017|
    AnswerShow all 2 answers
    Response from Gabriel Z | Property representative |
    Dear Guest: We have available in the buffet: fruits, vegetables, meat, eggs. We are of town 10 minutes by taxi or bus. It will be a pleasure to serve you here at Park Royal Puerto Vallarta! Cordially, Gabriel... More
    0
    Votes
    Google Translation
    Shurka E
    April 27, 2017|
    AnswerShow all 2 answers
    Response from Andrew S | Reviewed this property |
    A taxi is $15
    2
    Votes
    Room Tips
    "Ask for remodeled rooms"
    Read review
    "The higher the room the worse the wifi"
    Read review
    "rooms need upgrading for the time being they were comfortable. park royale doing reno's, im sure it..."
    Read review
    "Higher floors have better ocean views. If you are on floor 1-4, the view is mostly the pool and dining area."
    Read review
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