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Calle Pulpito 180 Colonia Emiliano Zapata, Puerto Vallarta 48399 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (374)
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Panoramas (8)
Videos (3)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 142 hotels in Puerto Vallarta
Location
Cleanliness
Service
Value
Travelers' Choice
Pinnacle 180 is a boutique, all suite, 5 star styled resort with luxurious amenities and services and million dollar ocean views from each 1 or 2 bedroom suites large, private terrace, some with dipping pools. It is located in the heart of Puerto Vallarta's Zona Romantica just above Olas Altas Street. The finnicular provides easy access to Olas Altas and Los Muertos Beach. Great location, great views and no stairs!
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Room & Suite (297)297
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Spa
Concierge
Wifi
Hot tub
Pool / beach towels
Infinity pool
Outdoor pool
Heated pool
Sauna
Swimup bar
Poolside bar
Couples massage
Massage
Non-smoking hotel
Outdoor furniture
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Iron
Kitchenette
Dishwasher
Flatscreen TV
Laptop safe
Microwave
Minibar
Refrigerator
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Mountain View
Languages Spoken
English, Spanish
694Reviews37Q+A100Room tips
Traveler rating
  • 529
  • 98
  • 27
  • 17
  • 23
Time of year
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Language
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Popular mentions
Orlando R wrote a review Sep 24
West Hollywood, California7 contributions3 helpful votes
Always felt safe. Staff was amazing. Leo the car operator that takes you to Olas Altas street was the best! Stay in 406. Nicest, most beautiful apartment I’ve ever stayed in! Beautiful views and the dipping pool is a MUST!
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Review collected in partnership with this hotel
Date of stay: September 2020
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Response from PINNACLE RESORTS, Atención al huésped/Recepción at Pinnacle Resorts 180
Responded 3 days ago
Dear 61orlandor, Thanks so much for the stellar review! We are thrilled that you had a wonderful stay with us. Our views are certainly breathtaking and is great to know that you enjoyed of them. The entire staff look forward to having you back in a not too distant future.
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nicoleannejay wrote a review Oct 2019
Seattle, Washington11 contributions1 helpful vote
Hotel's Favorite
I loved this place and hope to stay again. We stayed in a 1000 sq ft suite with a private balcony and stunning ocean views! We were greeted with kindness and a complimentary bottle of wine! Everyone was so hospitable. Thank you and we hope to return soon.
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Date of stay: October 2019Trip type: Traveled as a couple
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Response from PinnacleResorts, Director de Relaciones Públicas at Pinnacle Resorts 180
Responded Oct 14, 2019
Thank you very much for sharing your amazing experience! We are very happy to know that your stay was incredible and that you enjoy the bottle of wine. We are looking forward to welcoming you back very soon! -Pinnacle Resorts Team.
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ronronearr wrote a review Sep 18
1 contribution
This is our third time staying at the Pinnacle properties. We always enjoy the views, the friendly staff, the proximity to the beach and night life, and how amazing the rooms are. We have already planned our next trip there for new years. Great rooms for the price and you cant ask for better staff.
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Review collected in partnership with this hotel
Date of stay: September 2020
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Response from PINNACLE RESORTS, Atención al huésped/Recepción at Pinnacle Resorts 180
Responded 1 week ago
Dear ronronearr, We would like to express our gratitude for your preference staying at Pinnacle Resorts 180. We are delighted to hear that you have enjoyed your stay, especially our staff, location, rooms and amazing views. Thank you for sharing your experience and we look forward to your return once again!
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benchavez2020 wrote a review Sep 17
El Paso, Texas1 contribution
We spent 5 nights at this hotel. It was perfect for the relaxing and unwinding vacation i needed. The staff was awesome from arrival to departure. The room was great. The view from the hot tub room was outstanding. Perfect location. Will be back for sure.
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Review collected in partnership with this hotel
Date of stay: September 2020
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Response from PINNACLE RESORTS, Atención al huésped/Recepción at Pinnacle Resorts 180
Responded 1 week ago
Dear benchavez2020, Thank you very much for choosing us for your stay in Puerto Vallarta and for sharing this wonderful review with others. We greatly appreciate your kind words towards our staff, the view and location. A message of satisfaction from a recent guest is always a reward and incentive for us to continue with our efforts to uphold our high standards. We are very much looking forward to welcome you back in a near future.
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Andrew M wrote a review Aug 2020
Rockaway, New Jersey8 contributions11 helpful votes
My partner and I stayed here in March 2019 and had a great stay! We wanted to come back this year as we came back to PV. We had a really negative experience at check in. We booked a room that was shown differently on Orbitz at 220 and preferred a room similar to what we had previously at 180. We considered paying the upcharge for the newer property at 179 but still preferred what we had before. Brenda was unwilling to listen to our concerns or work with us after viewing the room at 179. She kept reverting back to the fact they giving us what we paid for and the situation escalated relatively quickly as she refused to acknowledge why we were upset or work with us on a resolution. Her general deminier was robotic and unapologetic. After a request to speak to the property manager instead we were able to work with them and finally got the room we had hoped for. We had a pleasant experience with the majority of the staff and a warm welcome from the concierge. Brenda requires additional training in her role and needs to be empowered to address and resolve customer concerns.
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Review collected in partnership with this hotel
Date of stay: July 2020
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Response from PINNACLE RESORTS, Atención al huésped/Recepción at Pinnacle Resorts 180
Responded Aug 5, 2020
Dear Mr. Andrew, Thank you very much for the time you took to express your comments about your stay. We sincerely regret that your satisfaction was affected by the situation during your check in. Our front desk staff was just stating that your reservation was assigned exactly as booked, 1 bedroom luxury penthouse with mountain views at Pinnacle Resorts 220, you were in no way downgraded, as you mentioned to the staff. We apologize if you feel we weren´t giving you the right solution, however the room category you were demanding was completely different of what you booked, in a different property as well. We are glad that once you agreed on paying the difference for a different room category we were able to offer you what you were hoping for and you ended enjoying your stay. We hope you give us the opportunity to welcome you back in a near future.
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Previous
PRICE RANGE
$159 - $687 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Resorts by Pinnacle 180
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
46
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Frequently Asked Questions about Pinnacle Resorts 180
Which popular attractions are close to Pinnacle Resorts 180?
Nearby attractions include Lucy's CuCu Cabana (0.2 miles), Act II Entertainment (0.3 miles), and Cassandra Shaw Jewelry (0.2 miles).
What are some of the property amenities at Pinnacle Resorts 180?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Pinnacle Resorts 180?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Pinnacle Resorts 180?
Guests can enjoy a swimup bar, a lounge, and a poolside bar during their stay.
Is parking available at Pinnacle Resorts 180?
Yes, free parking is available to guests.
What are some restaurants close to Pinnacle Resorts 180?
Conveniently located restaurants include Maria Baja, The Top Sky Bar & Restaurante, and Azul Bistro.
Are there opportunities to exercise at Pinnacle Resorts 180?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Pinnacle Resorts 180?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Pinnacle Resorts 180?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Pinnacle Resorts 180?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Pinnacle Resorts 180?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (3.8 miles).