Absolutely love the Pinnacle 180! Second time staying here, and both times were fantastic! The Andrew Christian Skyhouse is one of the nicest rooms we’ve stayed in, and Gresy did a wonderful job of keeping the room perfect for us the whole stay. The rest of the staff was very friendly and accommodating! Can’t wait to come back again!
Great property with excellent location , amenities and too notch staff. Would not hesitate to recommend this property to anyone. A truly amazing experience. We had the penthouse unit with huge the deck and private hot tub. Perhaps the best view in all of PVR. Wait staff at pool side were very attentive And the rooms were all cleaned daily to a very high standard
Just love this property. And the Suite. Great location and beautiful views. Close to the beach and great breakfast. Only a inexpensive can ride to all the great restaurants. Only bad thing i can say is the front bedroom or master bedroom. The king size Matress has a wooden platform that is dangerous because you constantly stubb your toes because it sticks out. Also Matress needs to be flipped periodically because the head of the bed is lower than the foot of the bed. And after a night of good food and cocktails it can cause acid reflux. The other room is adjacent it to the hallway to the room and it has a light that if someone comes down that hall the lights turns on. And because of the type of shade over the window the light comes in and wakes you up. Other than those items it’s a perfect place and I will definitely be back. ASAP…
We stayed here for spring break 2022, in the Andrew Christian suite - the view was nice, except there is CONSTANT construction noise DIRECTLY across the street every day!!! We couldn't open the window or even sit outside on the balcony as we couldn't hear each other talk! It was absolutely frustrating. I would be more understanding if the hotel cared, or even tried to do something special in exchange for our hotel stay being ruined by the construction workers who wouldn't stop staring into the room. But hotel didn't care about it at all. I will never stay here again.
Our maid Gresy was excellent. The room was cleaned throughly every day. The unit has a stunning view and is in a great location. The resort staff is very friendly and the pool has a nice view. I would highly recommend staying here
Tara Brent Heather Rusell We spent some unforgettable days in Puerto Vallarta, we stayed at Pinacle, they live in a very nice place, very comfortable, we feel at home, because it has everything you need, excellent cleanliness. Laura our housekeeper had our room impeccable the day before she surprised us with a great beautiful detail thank you Laura for moments like these thank you pinochle for having rooms beautiful
We love the Pinnacle. Always look forward to returning. The condos are comfortable and the service is excellent. Our housekeeper Susi did a particularly excellent job in maintaining our condo clean and organized. We will be returning in December
I just had the greatest time ever wonderful attention from monica at the bar 11 out of 10 totally recommended, the cocktails are out of this world and the best sunsets in town are here, a must visit when you are in puerto vallarta. Make sure you go there before it’s time for the sun to set
Property is amazing and the staff is very attentive and customer focused. The rooms are cleaned expertly by the nicest house keepers. Overall, the staff know the downsides of the property and put the shine on to distract from that, sometimes unsuccessfully. Okay, so the property lists that there is some construction nearby. However, in photos and descriptions this is absolutely downplayed. Nearly every room will be bombarded by construction workers and noise all day, every day except for sunday. At these prices, it would be okay for some nearby construction noise; however, upon arriving you will discover that you've paid a premium price to stay literally 10-50 feet away from a construction site. If you like being woken up at 9 am to a jackhammers, circular saws and drills 20 feet from your face, this is for you. The property needs to be more upfront about this. We felt deceived. We would not have purchased here if we knew the scale of project happening feet away. We also made a request for a higher room over a month in advance of our stay; while not guarenteed, the request was made with a lot of notice so some sort of attempt should have atleast been made. Instead, we got the opposite of what we requested- a bottom floor as close to the construction as possible. - simply terrible.…
It is our 7th year staying at Pinnacle’s Signature property. The entire staff is friendly, helpful and a pleasure to be around. Our daily room service by Gresy is top notch, as is the office/reservations and grounds crew too. We will be back next year.