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Pinnacle Resorts 180

Pulpito 180 Colonia Emiliano Zapata, Puerto Vallarta 48380 Mexico
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Traveler (479)
360
Panoramas (8)
Room & Suite (317)
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About

#28 of 163 hotels in Puerto Vallarta
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.4
Travelers' Choice
Pinnacle 180 is a boutique, all suite, 5 star styled resort with luxurious amenities and services and million dollar ocean views from each 1 or 2 bedroom suites large, private terrace, some with dipping pools. It is located in the heart of Puerto Vallarta's Zona Romantica just above Olas Altas Street. The finnicular provides easy access to Olas Altas and Los Muertos Beach. Great location, great views and no stairs!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Happy hour
Wine / champagne
Swimup bar
Poolside bar
Taxi service
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
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Room types
Mountain view
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English, Spanish
See what other travelers are saying
  • MiamiMonkey
    Miami, Florida6 contributions
    8 Days - Andrew Christian Sky House
    Back in Washington, DC, after spending 8 amazing days in the Andrew Christian Sky House (25 Feb - 4 Mar). 2nd time staying in the Sky House. See previous review. We once stayed in the AC Townhouse. Sky House by far has the better hot tub and stunning view out to the bay. And what about the sunsets from the balcony/hot tub! Felipa our house keeping attendant, amazing. 179 is finally complete, stunning. However, we would never stay. Due to the fact that they don’t have hot tubs on the balcony. When we last came it was being built and the construction noises were unbearable. Were they early morning starts of construction at other buildings, yes. Remember, PV is getting more progressive and trying to keep up with all the travelers flocking to PV. Pinnacle 180 is our only choice when traveling to PV. 5 times in less than 2.5 years. We only wish the staff would take note on returning guest and maybe provide a bottle of wine waiting in the condo or a personalize note welcoming your loyal returning guest. Something so simple and inexpensive goes such a long way with your reoccurring guests. Just a thought. Pinnacle see you back in about 6 months. PS: The pictures posted, exterior views and the hot tub on the balcony.
    Thank you for expressing your great satisfaction with Pinnacle Resorts and for sharing the details of your stay with us. I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I will personally share with Felipa We are working every day to give each of our guests the value they deserve. On behalf of our Pinnacle Resorts team, we look forward to your next visit! Pinnacle Resorts
    Written March 6, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: February 2020
    Traveled with friends
    Written March 5, 2020
  • mehjgmty
    Monterrey, Mexico107 contributions
    Neither our first time here, nor our last, for good reason
    We’ve stayed at Pinnacle many times, and keep coming back for several reasons. First, the location, which is ideal for our tastes: in the heart of the Zona Romántica, walking distance from the beach and our favorite restaurants, yet slightly removed from the noisier parts of town. Then, the suites themselves, which in our experience have always been immaculately clean, tastefully decorated, and supplied with everything we need except actual food: dishes and cutlery, kitchen appliances, washer and dryer, etc., and often a good view (this time we spent time in two different suites, one with partial ocean view and the other with a full view, which was just beautiful). The pool and bar service are also important for us. And that brings us to another key factor: the service. From Margarito, who helps us with our luggage and getting a taxi and always greets us warmly and takes good care of us; to Verónica, who used to bar tend at Pinnacle Chic (she makes great drinks) and now is a supervisor at Pinnacle 180’s bar and pool area and is always fun, friendly, and capable; to the professional reception staff, room cleaning team, and efficient maintenance man (we didn’t need his help this time, but he’s fixed our air conditioning in the past and is always there when you need him). My only complaint (which I also have mentioned more than once to the staff) is the cheap, rough toilet paper in some of the suites. The restrooms in the lobby use a high quality brand, but the bedrooms we stayed in this time and some other rooms we’ve used in the past have the cheapest brand available, which can even be painful to use. Still, Pinnacle is where we have stayed more than anywhere else in Puerto Vallarta, and it’s likely to remain that way.
    Dear guest, First of all, we would like to thank you for continuing to choose Pinnacle Resorts on your visit to Puerto Vallarta. In a pleasure for us to know that we always manage to meet your expectations, rest assured that our staff will be more than happy to read your kind comments. We hope to see you back soon.
    Written July 4, 2022
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: June 2022
    Traveled with friends
    Written July 3, 2022
  • Philip R
    Santa Fe, New Mexico355 contributions
    Oh Those Views!
    We were 2 couples and stayed in the Andrew Christian Penthouse suite called PH 1. We will request this room for our next stay. The unit had a washer and dryer which we used. There was an auto drip coffee maker and full-size fridge with ice maker which was handy for cocktails. The design was modern with 2 good sized rooms, one with ensuite bath, the other bath was across the hall from bedroom 2. There were AC units in both bedrooms and living area. Daily housekeeping was appreciated. For us, the main amenity was the balcony which is where we spent most of our time. The large space contained a hot tub which could be adjusted to very hot or mild which was perfect. There was a long bar height table with barstools. The views are wonderful and we enjoyed from this unit you overlooked the water, town and the mountains, it was the best of all words. There is some ongoing construction in the area but this is true for much of PV and did not bother us from this unit. The lobby pool and bar are beautiful and service was good as well. Note: the sun does not hit the pool area until 1pm so that is when we would secure our loungers. Happy Hour is hopping from 5:30-8 and drinks are 2 for 1. This location is walking distance to everything, a few times we Uber-ed back in the evening. There are a few flights of stairs to get to the building but we did not mind them. When we carried back groceries we took the funicular up the hill to the property. We can't wait to return.
    Dear Philip R Thank you very much for this outstanding feedback as well as for the preference of our hotel. We are delighted to hear that you have enjoyed your stay, especially our staff, location, rooms and amazing views . You are right, we are truly located in a very privileged location right in the heart of Old Town Puerto Vallarta and with Los Muertos beach just 5 minutes walking distance. Thank you for your recommendation, the whole team is looking forward welcoming you back again -Pinnacle Resorts.
    Written March 18, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: March 2020
    Written March 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mike wrote a review Jul 2023
Charlotte, North Carolina4 contributions
What a great stay at the Pinnacle. The apartment was beautiful and the view was spectacular. We had such a great time. Our housekeeper, Almira, was outstanding each day. Overall a five star stay in a beautiful city.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PINNACLE RESORTS, Guest Services / Front Office at Pinnacle Resorts 180
Responded Jul 19, 2023
Dear Charlotte, thanks for staying with us. We appreciate your feedback! We're very happy to know that you enjoyed your stay and that you have met our colleague Almira. We hope to have you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike T wrote a review Jul 2023
Reno, Nevada5 contributions2 helpful votes
I have to say, the Pinnacle has lost its way. From a horrible check in experience, that was beyond confusing, but more importantly disappointing. All associated to a front desk clerk. Next, this same front desk clerk tried on the following day to charge us for cancelling the need for maid service on the second day, but then asking for the maid to come the third and fourth days of our stay. We were told that we needed to come to the front desk to pay for this cancellation. We did not. Next, we were told by this same gentleman a day later that on that specific day we had a guest over for a cocktail in the tower 180 lounge, that he needed to pay 800 pesos to sit and have a cocktail with us. We told this man at the front desk that our guest was just here to have a cocktail. It did not change anything. He needed to pay before he could come into the facility. We never did return to the lounge for a cocktail. Finally, the pool is a mess. The individual small tiles are falling off and there are sharp edges throughout the pool
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PINNACLE RESORTS, Atención al huésped/Recepción at Pinnacle Resorts 180
Responded Jul 11, 2023
Dear guest, we would like to thank you for taking the time to share your recent experience with us. We would like to tell you that the cleaning service is not charged, it is included for our guests. Also, the use of our pools is restricted and exclusive for our guests. The use of the bar is open to the public from a certain time. We hope to receive you again in the near future and that we can make your experience better.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard F wrote a review Jun 2023
Kelowna, Canada4 contributions1 helpful vote
Excellent location ... in the Romantic Zone .... close to many restaurants the Malacon boardwalk and the beach Well equipped room ...great mattress and pillows. Exercise room is perfect for a workout Great roof top bar and pool ... a must visit
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Book early as this location fills up fast in the winter months.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PINNACLE RESORTS, Guest Services / Front Office at Pinnacle Resorts 180
Responded Jun 22, 2023
Dear customer, It's a pleasure to receive you at pinnacle 180, we are very happy to know that your stay has met your expectations. We hope to see you again soon to enjoy our beautiful city.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carlos C wrote a review Jun 2023
Philadelphia, Pennsylvania3 contributions1 helpful vote
We were to fly from Mexico City to Pvr On 5/20 for 10.40 AM FLIGHT. We got yo the airport and checked in at 8.40, and were given our boarding passes. At 10.00 AM were notified that our fl had been canceled as well because of a volcanic Eruption at a near by volcano and the airport had to close because of volcanic ashes, we were placed in another fl around 3.30 PM. I immediately call Pinnacle 180 and explained the situation, was told not to worry that our reservation was guaranteed and thank us for letting them know and that our apartment will be ready for us. At 2.30PM we were informed that our flight was canceled again. Finally we were placed on a fl at 11.30PM and before we took off we were told that that that fl had been canceled as well and that we had to leave the airport, now it was 12.30AM. At this time we had to take a taxi and go back to Mexico City and find a hotel. Once more I called the Pinnacle 180 and explained the situation. The following morning we hired a taxi to drive us to PVR, a 9 and a half hour ride at a cost of approximately a $1,000. When we finally arrived at the Pinnacle 180 and ckd in we were told that they were working on giving us a refund for the first night. The same was said to us the following day by the front desk. By Tuesday after not hearing from anyone went downstairs and asked for the manager, three different people met with us claiming to be the gerente. When they resalízed that I was not accepting a NO, a lady by the name of Alexa came down and agree to give us a credit for that night, but rather than giving us 12 months to use it she just gave it to usa up to December 2023. I explained to her that was unacceptable since we leave in Florida and we don’t go to PVR every month. She was most arrogant and never bother to return my call. Furthermore neither Miss Alexa nor any of their employees had the courtesy to ask how we were doing with the problems of breathing the ashes even that we r a group of Sr Citizens. Either showed any sympathy for spending 15 hrs at the airport and the odyssey we went through to get to their property
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PINNACLE RESORTS, Atención al huésped/Recepción at Pinnacle Resorts 180
Responded Jun 2, 2023
Dear Carlos, Thank you for taking the time to share your experience with us. We sincerely apologize for the series of unfortunate events you encountered during your trip from Mexico City to PVR. We understand that the flight cancellations due to the volcanic eruption caused significant inconvenience and frustration for you and your travel companions. The safety of our guests is our top priority, and in such circumstances, flight disruptions are unfortunately beyond our control. We apologize for any inconvenience caused by the rescheduling of your flights and the subsequent difficulties you faced. We appreciate your candid feedback. We will use your comments to improve our services and prevent similar issues in the future.If you have any further concerns or questions, please do not hesitate to contact us directly. We value your patronage and hope to have the opportunity to provide you with a more positive experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ginette wrote a review May 2023
7 contributions
Very nice room, our king size bed was comfortable with lots of pillows! The kitchen had all the amenities for in meals and the balcony had both a table and a sofa area, and the cleaning service from Digna was great. Love the 2 for happy hour with the Beautiful ocean view 💙 .
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PINNACLE RESORTS, Guest Services / Front Office at Pinnacle Resorts 180
Responded May 24, 2023
Dear customer, we thank you for choosing us for your stay. We are very happy to know that you have loved our facilities and that our team has served them as they deserve. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adam R wrote a review May 2023
1 contribution
Staff and service are amazing grounds are beautiful and the lobby bar is cute.. I knocked off stars for the malfunctioning jacuzzi that required daily service to get it up and running which detracted from its enjoyment and use.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PINNACLE RESORTS, Guest Services / Front Office at Pinnacle Resorts 180
Responded May 22, 2023
Dear customer, the pinnacle team 180 regrets the inconvenience caused. We will put action in what he has told us to improve, we hope your next visit meets all your expectations, we will be happy to receive it.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hoa H wrote a review May 2023
1 contribution
This is just a wonderful hotel. The staff are incredibly kind, friendly and helpful. We had the penthouse 3-bedroom, and Digna kept it immaculate. We also love the pool, spa, and gym. We can’t wait to come back.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PINNACLE RESORTS, Atención al huésped/Recepción at Pinnacle Resorts 180
Responded May 18, 2023
Dear guest, Thank you for your kind words! We are so glad you enjoyed your stay with us and appreciate your feedback. We are delighted to hear that you enjoyed the penthouse 3-bedroom and that Digna kept it immaculate. We are also glad that you enjoyed the pool, spa, and gym. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicholas B wrote a review Apr 2023
1 contribution
Always clean when we came back to the room. Bed made, sink empty, balcony swept. We never even saw the made but we wish her the best. We couldn’t have been more happy with our stay and the room was belleza!
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PINNACLE RESORTS, Atención al huésped/Recepción at Pinnacle Resorts 180
Responded Apr 11, 2023
Dear Nicholas, First of all, thank you for staying with us. We sincerely appreciate your feedback regarding your recent Pinnacle Resorts vacation. Our team members will be thrilled to hear your thoughtful comments. We hope to welcome you again very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rockaninchfarm wrote a review Apr 2023
1 contribution
Stayed March 18/19, 2023 - Pinnacle Resorts 180 was one of the most beautiful hotels/resorts I have ever stayed. From the ambience of the outside bar/restaurant, infinity pool overlooking the beach/ocean, to the folks who support the Resort. My room was ocean facing, complete kitchen and deck with grill. The people who stay at this Resort are well traveled and open for conversation (sometimes can be hard to find as a solo traveler). In my years of national and international travel, few resorts/hotels have reached this level of service. Honestly. I attended a yoga retreat at Yelapa, a town only visited via water taxi, 40 min from PV. One of the Resort staff, Ramon, was born and raised in Yelapa, told me where to frequent, his uncle owns one of the restaurants...and then to the woman at the Resort front desk who organized a car to pick me up from the airport, and then again bring me to the airport after my visit to Yelapa (a week later). Not only this, but the gentleman who drove me to the airport, affiliated with the Resort, was professional, polite and kind, making sure I knew where my airline departed from at the airport. Yelapa was over the top incredible, and yet Pinnacle Resorts 180 made the whole travel experience extraordinary. Thank you, Pinnacle. You know how to do it right.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PINNACLE RESORTS, Atención al huésped/Recepción at Pinnacle Resorts 180
Responded Apr 3, 2023
Dear guest, Thank you for your kind words and for sharing your wonderful experience with us! We are so glad to hear that you had a great time at Pinnacle Resorts 180 and that you were able to take advantage of all the amenities and services we offer. We are especially pleased to hear that our staff went above and beyond to make your stay even more special. We strive to provide our guests with the best possible experience and it is wonderful to hear that we achieved that for you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ed C wrote a review Mar 2023
43 contributions54 helpful votes
We really like the building but our experience was marred by an all day loss of electric power, which also affected the internet and caused some water loss. We also lost internet the following day for some time. I was surprised the building did not have much, if any, back up power. At the minimum, you need to have water and power in the lobby area as well as internet so that people have access in the event of another power loss.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PINNACLE RESORTS, Atención al huésped/Recepción at Pinnacle Resorts 180
Responded Apr 3, 2023
Dear Ed, Thank you for taking the time to share your experience with us. We are sorry to hear that you were not satisfied with your stay. We take all feedback seriously and will use it to improve our services. If you would like to discuss your experience further, please do not hesitate to contact us. We would be more than happy to help.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$346 - $653 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Resorts by Pinnacle 180
LOCATION
MexicoJaliscoPuerto Vallarta
NUMBER OF ROOMS
46
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PINNACLE RESORTS 180 - Updated 2023 Prices & Hotel Reviews (Puerto Vallarta, Mexico)

Frequently Asked Questions about Pinnacle Resorts 180
Which popular attractions are close to Pinnacle Resorts 180?
Nearby attractions include Act2PV (0.3 miles), Chictini by Pinnacle (0.02 miles), and The Palm Cabaret and Bar (0.05 miles).
What are some of the property amenities at Pinnacle Resorts 180?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Pinnacle Resorts 180?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Pinnacle Resorts 180?
Guests can enjoy a swimup bar, a lounge, and a poolside bar during their stay.
Is parking available at Pinnacle Resorts 180?
Yes, free parking is available to guests.
What are some restaurants close to Pinnacle Resorts 180?
Conveniently located restaurants include Tuna Azul, The Blue Shrimp Puerto Vallarta, and Residences Sky Bar.
Are there opportunities to exercise at Pinnacle Resorts 180?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Pinnacle Resorts 180?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Pinnacle Resorts 180?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Pinnacle Resorts 180?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Pinnacle Resorts 180?
Many travelers enjoy visiting Parroquia de San Miguel Arcangel Church (3.8 miles).