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    Hilton Puerto Vallarta Resort

    Ave De Las Garzas 136 | Zona Hotelera, Puerto Vallarta 48333, Mexico
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    8/6/2017 8/7/2017
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    $270$299
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    Traveler (1347)
    Pool & Beach (452)
    Room & Suite (330)
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    Overview
    • Excellent48%
    • Very good29%
    • Average14%
    • Poor6%
    • Terrible3%
    Travelers talk about
    “sushi bar” (149 reviews)
    Free Internet
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Rooftop Terrace
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hilton Puerto Vallarta Resort
    Special Offer: Double Points, Every Stay
    Hotel deals
    Villa del Palmar Beach Resort & Spa
    2,421 reviews
    #23 of 124 hotels in Puerto Vallarta
     
    Fiesta Americana Puerto Vallarta All Inclusive & Spa
    2,458 reviews
    #9 of 124 hotels in Puerto Vallarta
     
    Marriott Puerto Vallarta Resort & Spa
    3,206 reviews
    #8 of 124 hotels in Puerto Vallarta
     
    Crown Paradise Golden Resort Puerto Vallarta
    2,342 reviews
    #44 of 124 hotels in Puerto Vallarta
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,613)
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    There are newer reviews for Hilton Puerto Vallarta Resort
    See the most recent reviews

    21 - 25 of 1,831 reviews

    Reviewed 2 weeks ago

    Clean rooms and facility. No towels at the pool regardless of the time of the day and to get drinks by the pool, be ready to go and get your own, otherwise, you will have to wait up to an hour to get one drink...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Z4472MYelizabethr
    Response from JORGE V, General Manager at Hilton Puerto Vallarta ResortResponded 2 weeks ago

    Attn. Z4472MYelizabethr First I want to thank you for staying with us recently and for taking your valuable time to share your opinion. We appreciate very much your feedback and your comments will be used to improve the towels and beverage service around the pool....More

    Reviewed 2 weeks ago

    Food is awful. Often old food, reheated and served. Food made with subpar ingredients. Example, they bake with margarine not butter. Pastries are awful. Some cheese used is fake. Meats undercooked or over cooked. Decaf coffee is instant. Vegetables and fruit is old. Overall food...More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank Andrew P
    Response from JORGE V, General Manager at Hilton Puerto Vallarta ResortResponded 2 weeks ago

    Attn. Mr. Andrew P Thank you for staying with us recently and for taking your time to share your opinion. We appreciate your feedback and we are very sorry to learn you was not very happy with the variety of food offered at our restaurants....More

    Reviewed 2 weeks ago

    This was my first time trying all inclusive and I used my points to pay for the trip. Also my first time in Puerto Vallarta. I found the ocean views from room amazing and I have nothing but fantastic experiences to share about the staff....More

    Thank Dennis K
    Response from JORGE V, General Manager at Hilton Puerto Vallarta ResortResponded 2 weeks ago

    Attn. Mr. Dennis K Thank you for selecting Hilton Puerto Vallarta for recent stay and for taking your valuable time to share your opinion from your experience. We appreciate very much your excellent comments for our service staff and our facilities, we are happy to...More

    Reviewed 3 weeks ago via mobile

    The worst hotel experience in my life. Poor condition of the room, no solution to problems from reception and practically challenging to leave the hotel, never have had that kind of non service in any kind of hotel/hostel/B&BMore

    1  Thank edgarcangeles
    Response from JORGE V, General Manager at Hilton Puerto Vallarta ResortResponded 2 weeks ago

    Attn. Mr. edgarcangeles I want to thank you for taking your time to share you comments from your recent stay with us. I have check out our records and found that you checked in and out the very same day with not any other comment...More

    Reviewed 3 weeks ago

    Despite having Gold status at Starwoods and Marriott, my wife and I are very loyal Hilton Honors with Gold or Diamond status for last 6 years and would select Hilton over Marriott or Starwoods or any other chain but this hotel is making us think...More

    4  Thank Mr_AK_82
    Response from JORGE V, General Manager at Hilton Puerto Vallarta ResortResponded 2 weeks ago

    Attn. Mr_AK_82 First, I wan to thank you for selecting us for recent stay with your family and for taking your time to share your opinion from your experience. As gold and diamond Hilton Honors members you are value guest for us and we appreciate...More

    Villa del Palmar Beach Resort & Spa
    2,421 reviews
    #23 of 124 hotels in Puerto Vallarta
     
    Fiesta Americana Puerto Vallarta All Inclusive & Spa
    2,458 reviews
    #9 of 124 hotels in Puerto Vallarta
     
    Marriott Puerto Vallarta Resort & Spa
    3,206 reviews
    #8 of 124 hotels in Puerto Vallarta
     
    Crown Paradise Golden Resort Puerto Vallarta
    2,342 reviews
    #44 of 124 hotels in Puerto Vallarta
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Spa
    • Pool
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Spa
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $217 - $573 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Family Hotel in Puerto Vallarta
    • #20 Luxury Hotel in Puerto Vallarta
    • #22 Spa Hotel in Puerto Vallarta
    • #23 Romantic Hotel in Puerto Vallarta
    • #29 On the Beach Hotel in Puerto Vallarta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 259
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Hilton Hotels Direct, Booking.com, Orbitz, Hotels.com, Cheap Tickets, Travelocity, HotelQuickly, TripOnline SA, Cancelon, Hotwire and getaroom.com so you can book your Hilton Puerto Vallarta Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Jalisco >
    • Puerto Vallarta
    Add Photo Photos
    Traveler (1347)
    Pool & Beach (452)
    Room & Suite (330)
    Dining (199)
    Hotel & Grounds (718)
    Bathroom (25)
    Family and Play Areas (8)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Marriott Puerto Vallarta Resort & Spa
    3,206 reviews
    1.31 miles away
     
    Fiesta Americana Puerto Vallarta All Inclusive & Spa
    2,458 reviews
    .64 miles away
     
    Villa del Palmar Beach Resort & Spa
    2,421 reviews
    .51 miles away
     
    Crown Paradise Golden Resort Puerto Vallarta
    2,342 reviews
    .18 miles away
     
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    Ask a question
    Questions & Answers
    ARMe16
    July 20, 2017|
    AnswerShow all 6 answers
    Response from Charlene M | Reviewed this property |
    Definitely go to the taxi stand and walk straight out of the airport. Don't stop at all the people calling out to you and trying to sell you tours and time shares. Just keep going. Outside find your own taxi. Don't take one... More
    1
    Vote
    Sherry B
    July 19, 2017|
    AnswerShow all 3 answers
    Response from Charlene M | Reviewed this property |
    The resort has very, very limited entertainment. Some evenings there is live entertainment in the lobby by the bar. Amazing resort though. I will definitely stay there again.
    0
    Votes
    Bettyboop29_12
    July 17, 2017|
    AnswerShow all 6 answers
    Response from Grato9 | Reviewed this property |
    Can't say for sure, but typically when it says rain it's brief not all day. I wouldn't worry too much about the weather forecast, it will be sunny at some points. There's tons of stuff to do around the resort!
    1
    Vote
    Room Tips
    "There is a cafeteriain one of the upper floors of the hotel. May be advisable not to get a room too close to..."
    Read review
    "Face the beach is ideal."
    Read review
    "We got the junior suite with two beds, had a view, was on second floor."
    Read review
    "Get an ocean view"
    Read review
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