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Hilton Puerto Vallarta Resort

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Hilton Puerto Vallarta Resort
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2,372 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Puerto Vallarta Resort
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Showing 1,661: English reviews
Virginia Beach, Virginia
Reviewed 2 weeks ago

i liked it nice on the beach 5 dollar cab in to town good service nice rooms breakfast and lunch where good drinks good did not have diner at the resort went in to town and loved the restaurants i went to other guests where complaining about the diners but like i said do not know about that for the...

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Helpful?
Thank workingdogs11
Winnipeg, Canada
Reviewed 2 weeks ago

We did not know they would be under renovations on the beach bar floor and was closed. It wasn't stated on their website we stayed for 14 days and when we arrived and found out we were told it would only be 5 days. As we were packing to leave the were still working on the floor... So our entire...

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2Thank Carole L
JORGE V, General Manager at Hilton Puerto Vallarta Resort, responded to this review

Attn. Carole L First I want to thank you for selecting us for your recent stay and for taking your time to share your opinion. We appreciate very much your feedback and want to offer you our sincere apologies because you was not able to enjoy our Snack bar by the beach because we needed to replace the original wood...

Los Angeles, United States
Reviewed 2 weeks ago

I had never done an all inclusive stay before and a large group of friends (16) decided this was the time to try. We were truly happy with our experience there (other than the slow free wifi in the rooms) and would definitely come back again. The food was great, the staff were amazing and we took advantage of the...

Review collected in partnership with Hilton Hotels & Resorts
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Thank jasonjQ2607SZ
Omaha, Nebraska
Reviewed 2 weeks ago

This was my husband and I's first "all inclusive" vacation. We left the kids at home with grandma in hopes of nothing more than sun and relaxation. Overall the hotel is clean, pools are nice, and beach is not terribly crowded. Service was ok however we found it frustrating that multiple times we went to get a towel there were...

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Thank Amanda K
Parker, Colorado
Reviewed 2 weeks ago

Excellent attention and accommodations. We were looking for a relaxing trip for our family and we found it here. Every aspect of our stay was exceptional. We're already planning our next trip back! Thanks, Hilton!

Review collected in partnership with Hilton Hotels & Resorts
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1Thank shoebox303
Vacaville, California
Reviewed 2 weeks ago

Great location and area. closed to the malls. I gave it a four star because the hotel has distinct smell in our room. If I don't turn on the ac, it has that musky smell. otherwise if the ac is on, then you won't notice the smell. For some reason, the cleanliness was not paid in details. I usually get...

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Thank Eugene P
Arlington, Virginia
Reviewed 2 weeks ago

Wonderful hotel in Puerto Vallarta -- we will definitely be back! Great all inclusive price and I would highly suggest upgrading to the junior suite. We were upgraded when we arrived and it was so beautiful, plus we loved having our own pool. The adults only sushi bar is amazing. Also, the stuff was superior. They were always so extremely...

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Thank mmcneilly19
Kissimmee
Reviewed 3 weeks ago

We stayed here for 28 days, so experienced almost everything the resort had to offer. I notice that there have been a number of complaints about the food - particularly the variety, or lack thereof. There was not as large a selection as there is at some other resorts, but I believe that this is because the Hilton is a...

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1Thank G8191JHJohn_H
Reviewed 3 weeks ago

Where to begin! What a gorgeous hotel right on the beach with the best customer service I have ever experienced! While all the employees were great, there were a few special ones. Oldair Pastrana waited on us every morning at breakfast and took exceptional care of us, anticipating our needs and exceeding them as well as conversing with us as...

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Thank Robin H
Vancouver, Canada
Reviewed 3 weeks ago

The staff is the best, they are lovely. Javier, who worked the lounge made my visit special. He provides truly excellent client service. The views and amenities are great. Strongly recommend! Came back refreshed and renewed.

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Helpful?
Thank patriciachartrand
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Spa
  • Pool
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Spa
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The new Puerto Vallarta Hilton Resort, awarded the AAA Four Diamond award, offers an All-Inclusive beachside experience, which includes with your stay: breakfast, lunch and dinner daily – buffet and a la carte – snacks at the pool area, 24-hour room service, limitless domestic and international beverages including house wine (by the glass), in-room mini bar restocked daily, daytime activities, fabulous recreational amenities such as kayak rentals, live nightly entertainment, and more, all set in a magnificent beachfront location. Lounge on cabanas, directly adjacent to our courtyard-style glamourous infiniti pool. Enjoy panoramic views of Banderas Bay with cruise ships embarking nearby and guestrooms with mountain views of the magnificent Sierra Madres and ocean views. With two towers, we have a variety of guestrooms available, including fantastic suites with private balcony whirpools. Enjoy multiple onsite dining options while choosing to dine indoors or al-fresco on our various veranda levels overlooking our beautiful Pacific ocean sunsets. Kids and parents alike will enjoy the Kids Club, featuring entertainment and activities to truly inspire and allow parents some free time to explore. Be sure to find some time to indulge in our onsite spa Ki as well. We're just minutes from the airport and the cobblestone streets of downtown. Experience a truly magnificent vacation at the Hilton Puerto Vallarta Resort. ... more   less 

Additional Information about Hilton Puerto Vallarta Resort

Address: Ave De Las Garzas 136 | Zona Hotelera, Puerto Vallarta 48333, Mexico
Location: Mexico > Jalisco > Puerto Vallarta
Price Range: $206 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Puerto Vallarta Resort 4.5*
Number of rooms: 259
Reservation Options:
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Hotel Style:
#17 Family Hotel in Puerto Vallarta
#19 Spa Hotel in Puerto Vallarta
#21 Luxury Hotel in Puerto Vallarta
#23 Romantic Hotel in Puerto Vallarta
#26 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Puerto Vallarta Resort staff and other travelers.
309 questions
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Questions? Get answers from Hilton Puerto Vallarta Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“pool suites are great - steps from pool , ocean view, decent terrace”
 of 5 bubbles shylaw2014, 3 days ago | Read review
“bigger is better. Facing the ocean is wonderful.”
 of 5 bubbles HuronChicago, 1 week ago | Read review
“Junior suite is superb. Ended up not using the jacuzzi as much as we thought, so keep that in mind”
 of 5 bubbles MelToGo, 1 week ago | Read review
“the bottom floor ocean front rooms are very nice - - but the water in your private wade pool is VERY cold. All the rooms are very nice”
  • This is view looking at Puerta Vallarta from Presidential suite
 of 5 bubbles foundationqtrpony, 1 week ago | Read review
“Go with a Partial room view, or the ocean view”
 of 5 bubbles concon1, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question